24N0020 SSN PWS VOIP SERV NAS KEY WEST.docx

Naval Air Station Key West, Florida, Voice Over Internet Protocol Solution

PERFORMANCE WORK STATEMENT (PWS)

As of 31 July 2024

1. Contracting Officer’s Representative (COR)

1.1. Primary COR

Department of Defense Activity Address Code (DODAAC):

N70272

NCTAMS LANT – 1518 Piersey Ave, Norfolk, VA, 23511

Fax Number:

1.2. Alternate COR (ACOR)

Department of Defense Activity Address Code (DODAAC):

N70272

Fax Number:

2. Background NCTAMS LANT Base Communication Office (BCO) Key West, Florida (FL) provides critical base level communications and is integral to NAS Key West, which has a mission to support operational and readiness requirements for Department of Defense (DoD), Department of Homeland Security (DHS), National Guard units, federal agencies and allied forces. BCO Key West provides real time Information Technology (IT) and communications operations and support to their supported commands. NCTAMS LANT BCO Key West currently assigns and controls user’s voice features through the AT&T web portal.

AT&T is the local exchange carrier (LEC) for Key West and surrounding area. AT&T owns and operates the outside plant infrastructure and Switching Systems that supports BCO Key West. NCTAMS LANT is seeking telecommunication vendors to conduct a site survey, and develop a solution with one-time/recurring costs and time line to implement to transition from the current Time Division Multiplexing (TDM) telephony services (via a mixture of CENTREX, Integrated Services Digital Network [ISDN], and T-1 connections) to a Voice over Internet Protocol (VoIP) delivery system at NAS Key West. It is highly recommended that the vendor(s) develop the solution/write the report using the existing Outside Plant (OSP)/Inside Plant (ISP) infrastructure to provide VoIP commercial telephony.

3. Scope NCTAMS LANT is seeking eligible telecommunication vendors to provide a solution to transition the current TDM telephony service to a VoIP delivery system at NAS Key West. Expectation is that the vendor(s) develop a plan with the high recommendation of utilizing the existing OSP/ISP infrastructure to provide VoIP commercial telephony service to approximately 2,200 current users (mixture of CENTREX, ISDN, and T-1 services) located in approximately 149 separate buildings on the base. The OSP infrastructure is owned/maintained by AT&T, consequently there is no Government Furnished Equipment (GFE) OSP available. The Navy relies on this infrastructure and switching equipment to provide telephony service to all supported commands so each can meet assigned mission requirements. Vendor(s) responding to this solicitation should be prepared to provide the government a solution(s) to transition current TDM Central Office services to their vendor VoIP/IP Central Office services using only the GFE Category (CAT) 3 cabling inside the 149 buildings on NAS Key West; deliverables would include description of the solution(s) along with estimated one-time and recurring costs for the service from a VoIP Central Office as well as a timeline to complete based on the government’s intention to proceed with solicitation and contract award on or about the 2nd quarter of FY25. The resulting contract would be for a 5 year ordering period, base plus four option years. The solicitation and resultant contract would also contain FAR 52.217-8, Option to Extend Services, thereby allowing a six (6) month extension if circumstances necessitate this option.

4. Objectives The objective of this PWS is to identify vendor interest and define the requirements for the vendor to develop a solution for a turn-key IP based telephone solution at NAS Key West, with approximately 2,000 current users located in approximately 149 separate buildings; recommend utilizing existing cable infrastructure. The Navy currently relies on AT&T infrastructure and switching equipment to provide telephony service to all supported commands so each can meet assigned mission requirements

5. Applicable Standards The proposed solution, proposed network equipment, equipment racks/cabinets, cables (communications, power, grounding, etc.), pathways, wire management, patch panels, etc. shall be IAW:

5.1. National Electrical Code© NFPA 2018

5.2. BICSI Telecommunications Distribution Methods Manual (TDMM) ©, Latest Edition

5.3. International Standards Organization (ISO) Document: 33.040.35: Telephone networks

5.4. Federal Communications Commission (FCC) Operational Procedures and Standards

6. General Requirement

6.1. This action is to elicit interest in performing a site survey report wherein the vendor shall provide a solution to include all labor, equipment, installation services, and programming required for successful completion of this order. The Vendor shall provide a site survey report that defines a voice over IP solution to provide all users commercial telephony service and highly recommend utilizing the existing ISP and OSP infrastructure.

6.1.1. The vendor’s solution(s) shall leverage government furnished hardware and software to the greatest extent possible.

6.1.2. Resolution to any contradictions within the proposal shall be to the benefit of the government.

6.1.3. The vendor is fully responsible to capture the accurate configuration of the existing OSP/ISP infrastructure to inform the proposal. The Government provided information is just for reference only and shall not be accountable for the accuracy of the provided information.

6.1.4. Vendor shall provide a preliminary schedule within 5 business days after award with a final proposed solution submission to the government no later than 30 business days after award.

7. Site Survey Requirements

7.1. Site Survey Results Technical Requirements

7.2. Upon contract award, the expectation is that the vendor will develop a proposed solution with the recommendation of utilizing the existing OSP/ISP infrastructure to provide VoIP commercial telephony service to provide VoIP commercial telephony service to approximately 2,200 users located in approximately 149 separate buildings. The OSP infrastructure is owned/maintained by AT&T, consequently there is no GFE available; AT&T demarks all copper at each building. Vendor(s) should provide the government a solution(s) to transition the current TDM Central Office services to their vendor VoIP/IP Central Office services using only the GFE Category (CAT) 3 cabling inside the 149 buildings on NAS Key West; deliverables would include description of the solution(s) along with estimated one-time and recurring costs for the service from their VoIP Central Office.

7.2.1. The site survey report will include a VoIP solution for NAS Key West to support 2200 telephone users. The solution shall also be capable of supporting 13 digital ISDN circuits, 10 T-1 circuits, and VoIP voicemail up to 2200 users.

7.2.2. The solution must be modular/scalable in nature, supporting an existing subscriber base of 2200 numbers.

7.3. System features & station features

The proposed solution must provide the following:

a. Local City, Long Distance and voicemail.

b. Voice auxiliary/collaborated service systems: Voice Protection System (VPS), Primary Crash Net (PCN), Secondary Crash Net (SCN), and 1-8xx services. The vendor shall fully comply with emergency service requirements, including 911 and E911 services, 988 services and identify the location of originating stations and route them to the appropriate Public Safety Answering Point (PSAP) in accordance with Kari’s Law and Ray Baum’s Act 911 direct dialing.

8. Deliverables

8.1. The interested vendor, once the contract is awarded, shall produce:

8.1.1. A Site Survey Report with a proposed solution.

8.2. Site Report shall include but is not limited to:

8.2.1. UC deployment accomplished by the vendor shall be shown on logical network topology and shall show what facilities the UC is deployed to and the numbers of users.

8.2.2. Layout drawings and diagrams of the base and annexes identifying demarks and potential equipment required for a solution for 149 buildings with 2,200 users.

8.2.3. Documentation shall include ISP and OSP cabling and power drawings/specifications, floor plans, and engineering specifications generated in support of the installation of the system. Power and space requirements in government spaces/facilities needs to be identified.

8.2.4. Report shall include a section identifying the non-recurring and recurring costs for the commercial VOIP solution to each user’s end device, whether it is a phone or other government device such as an IP call manager.

8.2.5. Report shall include a section providing a timeline to complete the proposed solution based on an estimated notional date in Fiscal Year (FY) 25 Quarter 2 that the vendor would be awarded a contract to execute.

8.3. Deliverables are to be transmitted with a cover letter, on the prime vendor’s letterhead, describing the contents. An electronic copy of all deliverables will be provided to the Government Representative identified in paragraph 12 within 10 business days of site survey completion.

8.4. All deliverables shall be produced using recommended software tools/versions as specified.

8.5. All site survey, documentation & records produced by the vendor under this PWS shall become the property of the U.S. Government, which shall have unlimited rights to all materials and determine the scope of publication and distribution.

8.6. The vendor shall deliver electronic copies in Word and PDF format of all documents, & records to the Government Representative held on vendor proprietary servers (web linked; virtual office) upon termination of the contract services or expiration of the contract period.

9. Work Schedule

9.1. Upon contract award, all work performed by the vendor will be performed during normal duty hours, Monday- Friday 0730-1630 local time. Work will not be performed on weekends or observed federal holidays unless mission or base operations dictate. Observed federal holidays are:

- New Year’s Day - 1 January

- Martin L. King Day - Third Monday in January

- Washington's Birthday - Third Monday in February

- Memorial Day - Last Monday in May

- Juneteenth - 19 June

- Independence Day - 4 July

- Labor Day - First Monday in September

- Columbus Day - Second Monday in October

- Veterans Day - 11 November

- Thanksgiving Day - Fourth Thursday in November

- Christmas Day - 25 December

10. DELIVERY ADDRESS

NAS Key West, Florida

11. POINTS OF CONTACT

11.1. Contracting Officer

11.1.1. Robert Joas (NCTAMS LANT N00FM)

Email: Robert.joas.civ@us.navy.mil Office: 757-400-9433

OR

Nancy Purvis (NCTAMS LANT N00FM) Email: nancy.purvis.civ@us.navy.mil Office: 757-400-9443

11.2. Contracting Officer Representative

TBD ARO

11.2.1. TBD (Alternate)

11.3. On-Site Technician

TBD ARO

11.3.1. Shannon Cox (Alternate)

11.4. NCTAMS LANT (Norfolk) Plans and Projects Representative

TBD ARO