Attachment_1_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

NAVAL CONSTRUCTION TRAINING CENTER (NCTC)

GULFPORT, MS.

ADMINISTRATIVE SUPPORT AND LIGHT/HEAVY EQUIPMENT MECHANIC SERVICES

1.0 SCOPE

NCTC Gulfport, Mississippi is requesting contract services for logistic, administrative, maintenance and repair support for motorized and non-motorized equipment utilized in student training. The services being requested are to be provided in the following locations:

• NCTC Gulfport, MS

• Center for Security Forces (CENSECFOR) Learning Site (LS) Gulfport, MS

• Center for Seabee and Facilities Engineering (CSFE) LS Fort Leonard Wood, MO

• Center for Seabee and Facilities Engineering (CSFE) LS Sheppard Air Force Base, TX.

• Center for Seabee and Facilities Engineering (CSFE) LS Naval Support Activity Panama City, FL.

NCTC is the primary training facility for the Seabees. Training is conducted year round and consists of classroom and field training that incorporates the building techniques taught along with hands on application through actual building projects from a start to finish concept. Manning at NCTC consists of civil service and military personnel augmented with Contractor support that provides administrative and other support services required to accomplish the NCTC mission.

Contractor personnel shall provide the following services in support of NCTC Seabee training at the following locations:

• NCTC Gulfport, MS

2.1 Business Manager Administrative Assistant

2.2 Apprentice “A” School Student Liaison

2.3 Mail Room Support Services

2.5 Safety and Occupational Health (SOH)/ Safety Training Assistant

2.6 Information Technology Assistant

2.8 Light/Heavy Equipment Mechanic

2.9 Central Tool Room Custodian

2.11 Administrative Assistant/Executive Command Support

2.14 Facilities Maintenance/Management Assistant

2.15 Student Registrar and Command Personnel and Pay Administrator (CPPA)

2.16 Corporate Enterprise Training Activity Resource Systems (CeTARS) Administrator/Training Technician

• CENSECFOR LS Gulfport, MS

2.12 Expeditionary Combat Skills (ECS) Lead Administrative Assistant

2.13 Expeditionary Combat Skills (ECS) Administrative Assistant

• CSFE LS Fort Leonard Wood, MO

2.7 Student Liaison

• CSFE LS Sheppard Air Force Base, TX.

2.4 Pass Liaison Representative

2.10 Supply and Logistic Technician

1.1 BACKGROUND

The objective of this effort is to provide Logistic Support Services, Administrative Support Services and Light/Heavy Equipment Mechanics services at Naval Construction Training Center, Gulfport located on Naval Construction Battalion Center, Gulfport, MS, and three satellite locations: CSFE Learning Site Fort Leonard Wood located at U.S. Army Maneuver Support Center of Excellence, Fort Leonard Wood, MO, CSFE Learning Site Sheppard located at Sheppard Air Force Base TX, and CFSE NSA Panama City, FL.

1.2 PERIOD OF PERFORMANCE

See Schedule SF 1449 under Delivery Information

1.3 HOURS OF OPERATIONS/FEDERAL HOLIDAYS

The information provided is based on the existing work schedule. Core hours are Monday-Friday 0700 - 1530, excluding weekends and federal holidays, except for 2.5 Safety and Occupational Health (SOH) which may require working outside of normal working hours. The workday consists of 8 hours in addition to 30 or 60 minutes’ unpaid lunch.

1.2 ACRONYMS AND ABBREVIATIONS:

ACL – Authorized Callers List ADP - Automated Data Processing ADT – Active Duty Training AED – Automated External Defibrillator ATTRS – Army Training Requirements and Resource System AUL - Authorized Use List BEM – Building Energy Monitors BM – Building Manager BUPERS – Bureau of Naval Personnel CCNP - Cisco Certified Network Professional CE – Computing Environment CENSECFOR – Center for Security Forces CeTARS - Corporate Enterprise Training Activity Resource Systems CEU – Continuing Education Units CHRIMP - Consolidated HAZMAT (Hazardous Materials) Reutilization and Inventory Management Program CID SAC - Criminal Investigation Division Special Agent Course CLASS "A". Provides basic knowledge and skills required to prepare for rating entry level performance. This includes initial skill training (i.e., Apprentice Training "A" Schools), rating conversion training (i.e., Master at Arms Training), initial skill Remedial Training, and entry level officer training.

CLASS "C". Provides advanced specialized skill/knowledge/aptitude/qualification training required to fill a particular billet (e.g., one which requires a specific skill code is NEC/officer Billet Specialty Training (BST) coded.

CLASS "D". Provides individual, not rating-specific training/education such as NAVLEAD, CIAC, and non-pipeline refresher training specified by BUPERS/OPNAV directives.

CLASS "F". Provides individual functional skill or rating specific training as required by Fleet or Type Commander.

CLASS "G". Provides prerequisite knowledge/skills/techniques in a segment course of an NEC-awarding pipeline and is not a rating-wide requirement.

CMDCM - Command Master Chief CO – Commanding Officer COB – Close of Business COI – Coordinator of Information CompTlA - Computing Technology Industry Association COTS – Commercial off the shelf

CPC – Command PASS (Personnel Administrative Support System) Coordinator CPPA – Command Pay and Personnel Administrator CPR – Cardiopulmonary Resuscitation CSFE - Center for Seabees and Facilities Engineering CSWF - Cyber Security Work Force CTR – Central Tool Room DELREP – Delay in Reporting DET – Detachment DoD – Department of Defense DoN – Department of Navy DRMO - Defense Reutilization and Marketing Office (US DoD) ECR – Electronic Class Rooms ECS - Expeditionary Combat Skills ED – Environmental Division ESAMS - Enterprise Safety Applications Management System FASTDATA - Fund Administration and Standardized Document Automation (US Navy) FedVTE - Federal Virtual Training Environment FIFO – First In, First Out FLW – Fort Leonard Wood FMFS - Facilities Maintenance/Facilities Service FMS – Facilities Management Specialist FSN – Federal Stock Number GBL – Government Bill of Laden GCPC – Government Commercial Purchase Card GMT – General Military Training GOTS – Government off the shelf GSA - General Services Administration HAZMAT - Hazardous Materials HP - Hewlett-Packard HVAC - Heating/Ventilation Air Conditioning IA – Information Assurance IAT – Information Assurance Technical IAVA - Information Assurance Vulnerability Alert IAW – In Accordance With INDOC - Indoctrination IT – Information Technology ITSO - Information Technology Support Office KC – Key custodian LAN – Local Area Network LPG - Liquefied Petroleum Gas LS – Learning Site MTO – Missed Training Opportunity MCDAB - Microsoft Certified Database Administrator MCP- Microsoft Certified Professional MCSA- Microsoft Certified Systems Administrator NAT - Accession Training NAVCOMPT – Navy Comptroller NAVCONSTRACEN - Naval Construction Training Center NAVFAC – Naval Facilities Engineering Command NCIS – Naval Criminal Investigative Service NCBC – Naval Construction Battalion Center NCTC – Naval Construction Training Center NEC – Navy Enlisted Classification NETC – Naval Education Training Center NETPDC - Naval Education and Training Program Development Center NKO - Navy Knowledge online

NMCI – Navy /Marine Corps Intranet NMT- Navy Military Training NOSC - Navy Operational Support Center NREMS – Navy Regional Enterprise Management System NSIPS – Navy Standard Integrated Personal System NSN – National Stock Number OBPTC - Onboard Prior to Convene OS – Operating System OSHA – Occupational Safety and Health Administration OTA - Oracle Training Administration PA – Privacy Act PASS - Personnel Administrative Support System PCS – Permanent Change of Station PG – Prospective Gain PII – Personally Identifiable Information PIM – Performance Information Memorandum PLR - Pass Liaison Representative POC – Point of Contact POW - Plan of the Week PPI - Personal Protected Information PPE - Personal Protective Equipment PQS - Personnel Qualification Standards PSD – Personnel Support Detachment PST – Protective Services Training PWD – Public Works Department RCC – Regional Call Center RTC – Return to Command SATO – Scheduled Airline Ticket Office SEAOS - Expiration of Active Obligated Service SOH – Safety and Occupational Health SOW – Statement of Work SRO - Shop Repair Order TCN – Transportation Control Number TOPS – Transaction Online Processing System TSO – Training Support Organization UEM – Utilities and Energy Management UIC – Unit Identification Command VTC – Video Teleconference XO – Executive Officer

2.0 PERFORMANCE WORK STATEMENTS

2.1 BUSINESS MANAGER ADMINISTRATIVE ASSISTANT SUPPORT (N8):

Contractor personnel shall provide administrative assistance to the Naval Construction Training Center (NAVCONSTRACEN) Business Management Department staff by utilizing basic and advanced program functions to perform operations which include updating and revising data bases, financial system input, performing technical research, assisting in inventory functions, assisting in records management, providing customer service, and performing general administrative and support functions. The major performance areas are encumbrance documents creation and input, technical and analytical research, office administration, and inventory assistance for learning centers in Gulfport, MS, Fort Leonard Wood, MO, Sheppard Air Force Base, TX and NSA Panama City, FL.

The Contractor shall perform the following tasks:

• Maintain the NAVCONSTRACEN Business Management (N8) filing system.

• Utilize basic and advanced program functions to perform operations in the maintenance of data bases.

• Retrieve (N8) report data required for report updates, prepare (N8) office documents and reports for review and approval by the (N8) Business Manager.

• Provide (N8) customer service through phone, WEB based, and face-to-face customer interaction.

• Assist the NAVCONSTRACEN Property Manager with physical inventories and spot checks.

• Validate shipments by reviewing shipping documents for correct quantity and condition of material by matching items by name, Federal/National Stock Number (FSN/NSN), part number, Transportation Control Number (TCN), Government Bill of Laden (GBL), unit of issue, quantity and material condition to contract, Prime Contractor order or purchase cardholder documentation. Obtain required signatures, if missing, on appropriate paperwork before filing document or giving to Business Manager for further actions.

• Document, maintain and file records of all technically researched transaction.

• Type and present all correspondence in draft form for review and approval before official correspondence is prepared for signature and release/file.

• Document inventories/spot-checks and perform research discrepancies for correction/adjustments.

• File all shipping and receipt documents by the end of each workday.

• Post contract award information and procurement data into FASTDATA for processing of purchase orders for Government purchase cardholders and Wide Area Work Flow invoicing. Process a monthly purchase card log for purchase redistribution to appropriate documents.

• Update pricing on NCTC cost of course spreadsheets (approximately 25) for Budget Year input. Validate current cost of each NSN on Webflis, FED mall or GSA Advantage for current cost.

• The Contractor personnel may be required to travel to learning centers under the area of responsibility of NCTC Gulfport, at least once a year and for financial systems trainings, as needed.

Additional Requirements for Task 2.1 (Business Manager Administrative Assistant) Contractor personnel shall have a background in general supply, inventory control, and government purchasing requirements. Contractor personnel shall be familiar with GBL, TCN and FSN/NSNs. Contractor personnel shall also be familiar with general inventories conducted and reconciliation methods.

Workload Data: Workload is expected to remain consistent with the historical information provided. Please note the following:

Within a two-year period, the Contractor processed order forms and micro-purchase worksheets for 1,159 orders for the Business and Headquarters areas, scheduled maintenance service calls and recorded monthly meter readings for reports sent to the service provider for NCTC copiers on a monthly basis. The Contractor submitted 12 monthly Summary of Accounting Data reports used for cost transfers for NCTC Credit Card Holders. On average, 300 cardholder transactions were conducted monthly. The Contractor performed 12 monthly reconciliations of ordering documentation, receiving reports and payment receipts to ensure all information was in compliance with guidelines provided. The Contractor issued, exchanged and collected uniforms/parts and unserviceable uniforms/parts that are shipped to DRMO monthly which varies monthly. The Contractor placed 1 maintenance check per quarter (4 for year) and 3 service calls for repairs to the service provider for ice machines located at NCTC Gulfport. On average 15-100 warehouse receipt documents were received for filing and inventory updates monthly. On average 30 customers were contacted daily to verify orders received, shipping and receiving discrepancies, tracking, backorders and documentation needed to close out material files monthly.

2.2 APPRENTICE “A” SCHOOL STUDENT LIASION ADMINISTRATIVE ASSISTANT FOR NAVY

MILITARY TRAINING AND COMMAND PERSONNEL AND PAY ADMINISTRATOR SUPPORT:

Contractor personnel shall provide administrative assistance to Navy Military Training (NMT) staff and perform the functions of Command Personnel and Pay Administrator (CPPA) for student personnel. Contractor personnel shall assist the NMT staff in liaising with Personnel Support Detachment (PSD) as well as NCTC Administrative Department staff on issues regarding Apprentice “A” school student personnel matters. Ensure all information is protected in accordance with Privacy Act (PA)/Personally Identifiable Information (PII) requirements.

• Manages the student ACCESS database. Enters all additions, deletions and corrections to database. Ensures database is accurate, properly maintained and daily updates are completed. Troubleshoot, as necessary.

• Processes and track all incoming “A” school students. Creates student records for indoctrination process.

Manages and maintains all onboard student records. Creates blank indoctrination folders for incoming students.

• Collects incoming student documentation.

• Coordinates required medical screenings to Detailers. Ensures that the student database lists each student in the correct category according to their enlistment contract. Verifies if students are active duty or in a reserve component.

• Ensures that information is available to Detailers for future duty assignments, along with each active duty student’s duty preferences. Responds to Detailer inquiries when directed regarding student orders, duty preference and waiver information.

• Generates daily muster reports accounting for NMT staff. Tracks leave requests for all students and accounts for students on leave in muster report. Tracks all staff members’ authorized absences (special liberty, leave and temporary assigned duty) and accounts for in daily muster report.

• Utilizes an internal made database through the ACCESS database program to pull reports such as: Alpha Rosters, Class Rosters, Class info, who is due for overseas screening, graduations, etc.

• Prepares weekly holding company report to track all students who are in a holding status (i.e., medical, legal, interruption of instruction and waiting for instruction). Utilizes database to create new reports as needed. Reprogram automatic reports generated within the database with varying staff information.

• Drafts and submits weekly Graduating Student’s Location of Ultimate Orders Report distributed to all Command Master Chiefs, Homeport Liaisons and Sponsor Coordinators of each available Seabee Command. Communicates between Command Sponsor Coordinators and students, ensuring students receive pertinent contact information to prepare for their follow-on duty station.

• Generates daily “Word of the Day” publication to inform students of daily events and pertinent information.

• Works closely with medical clinic personnel to coordinate/schedule medical screenings for students, including sea duty, separation and overseas physicals.

• Communicate between medical and Course Managers regarding student medical appointments. Upon graduation, coordinates collection of student medical/dental records from Branch Health Clinic.

Coordinates with civilian medical/dental facilities to reschedule appointments as necessary and schedules student transportation to/from appointments.

• Creates weekly roster of current students on board and provides report to Charlie Company Commander.

• Assembles/prepares check-out packets for about 52 graduating personnel per month based on the following:

o Three days prior to graduation, notifies medical and dental of pending student graduation.

o Obtains students medical and dental records.

o Obtains current original orders and travel itinerary from Personnel Support Detachment

(PSD).

o Obtains students final grades and evaluation while in school from Charlie Company.

o Obtains copies of all medical screenings.

o Provides each graduating student with a check-out sheet and check-out procedures.

• Updates databases of students assigned, personnel files and reports as required to accurate maintenance.

• Submit all reports associated with student population onboard NCTC Gulfport accurately and in a timely manner.

• Locates, manages and assists other departments with matters pertaining to the student personnel needs/requirements from initial check-in until student check-out.

• Prepares student transfer packet and make available to students at time of check-out.

• Performs CPPA functions for student personnel which includes, but is not limited to:

o Coordinates all passenger transportation requirements in connection with the execution of permanent change of station orders, including coordination or order modifications when students are set back.

o Prepares or assists students in preparing Transfer Information sheets, PCS Travel Requests, Applications for Transportation of Dependents and Commercial Reservation Request Forms.

Validates/submits forms to PSD via Transaction Online Processing System (TOPS).

o Provides administrative support to emergent needs by delivering completed documentation to PSD, obtaining detaching student flight itineraries and arranging start of Active Duty Training Reservists active duty pay by coordinating modification of orders with NCTC Administrative Department and PSD.

o Coordinates passenger transportation requirements according to the instruction in connection with execution of permanent change of station orders, including coordination of order modifications when students are set back.

o Communicates with students/PSD/Detailers/ Navy Operational Support Center (NOSC) to ensure order extensions are processed in a timely manner.

Contractor personnel shall be onboard during the command scheduled core hours 0730-1600 Monday through Friday excluding Federal Holidays.

Workload Data: Workload is expected to remain consistent with the historical information provided. Please note the following:

Within a one-year period, support was rendered to an average of 213 students undergoing Apprentice “A” school training conducted at NCTC Gulfport. Graduations/ Permanent Change of Station (PCS) varies month to month depending on the number of classes held in that month.

2.3 MAIL ROOM SUPPORT SERVICES:

The Contractor personnel shall provide mail room operations for a tri-service military organization in accordance with U.S. Postal Regulations (DoD 4525.6-M). The Contractor personnel shall collect the mail, establish, and post mail collection schedules to include official, unofficial and controllable mail/package delivery operations for transient students and staff personnel. The Contractor personnel shall properly mark and sort mail; process and dispatch mail; prepare postal records and reports; requisition and control postal supplies/equipment; maintain security for registered/certified/other special classes of mail requiring secure handling, distribution and control.

• Direct/facilitate routing and transportation of mail.

• Collect, process and dispatch outgoing/incoming post mail.

• Maintain security and chain of custody.

• Train personnel on proper mail handling procedures.

• Process domestic claim, registered, insured or express mail inquiry forms.

• Prepare for inspections by the Base Postmaster.

• Prepare and review mail transportation documents.

• Provide activity courier service, collect/process/dispatch items to be delivered between NCTC

• Departments and supported on base activities.

• Prepare and coordinate delivery notice/remainder receipt forms.

• Date and inspect hold mail.

• Prepare, review and process registered, express, and return receipt merchandise forms and labels.

• Prepare forwarding address documentation for transferred/detached staff and students.

• Verify and sign incoming ordinary mail shipping documents.

• Perform MyPay PIN reset functions for all students.

• Communicates with NCBC postal representatives for methods to improve services and efficiency.

Additional Requirements for Task 2.3 Additional Requirements for Task 2.3 (Mailroom Operations) shall be familiar with US Postal regulations regarding the proper handling, storage and distribution of mail. Contractor personnel shall be familiar with Privacy Act and Personal Identifiable Information (PII) requirements. Contractor personnel shall be onboard during the command scheduled core hours 0830-1730 Monday through Friday excluding

Federal Holidays. Contractor personnel shall provide a qualified back-up/replacement Mail Clerk if primary Mail Clerk is unavailable for more than 2 days due to illness, leave or other reason for absence.

Workload Data: Workload is expected to remain consistent with the historical information provided. Please note the following:

Within a one-year period, the Contractor managed the mail operation for 4,500 Navy, Army and Air Force students and 172 staff members. On average, 200-250 pieces of mail was received, sorted, delivered and sent out each day.

Mail pieces included letters and packages as well as mail being forwarded to students that have transferred to their new duty station.

2.4 PASS LIASION REPRESENTATIVE SUPPORT SERVICES:

Contractor personnel shall serve as liaison between command members and Personnel Support Detachment personnel at Sheppard Air Force Base, TX, concerning pay, personnel and passenger transportation matters. Perform duties associated with the functions Command Personnel Administrative Support System (PASS) Coordinator, to provide basic CSFE student administrative and personnel support. Maintains and manages a roster of all onboard students. Rosters shall be created using standard spreadsheet or database software, preferably Microsoft Excel or Access. Roster will contain, at a minimum, student name, date reported onboard, class assigned to and convening date, and graduation date. Consolidate information for various reports according to established procedures and deadlines.

• Maintains a roster of students in holding company, providing the date and reason member was placed on hold, and member's current status.

• Provides prospective students personalized welcome aboard information (as appropriate), and prepares certificates of completion upon graduation.

• Ensures changes in student status are communicated within one workday to PSD Gulfport.

• Communicates with servicing Personnel Support Detachment as well as NCTC Gulfport staff on issues, regarding staff and student personnel matters; coordinate resolution of pay and personnel issues, facilitate prompt service record entries, assist in preparing all overseas/medical/financial screenings, coordinate all passenger transportation requirements in connection with permanent change of station order execution, and coordinate order modifications in the event a student setback conflicts with scheduled transfer date.

• Performs clerical work, such as receptionist, supply, and other office support duties.

• Transmits, receives, acknowledges, and acts on pertinent electronic mail and messages.

• Government provides list of work requirements with all appropriate data, such as date required, formats, etc. for the contract employee via the assigned Contract On-Site Manager.

Workload Data: Workload is expected to remain consistent with the historical information provided. Please note the following:

Within a two-year period, the Contractor provided basic student support (assisted with billeting, forwarded records to PSD and medical, and provided assistance with scheduling PSD and Medical appointments). The Contractor compiled the Welcome Aboard Package and forwarded to students prior to arrival. The Contractor prepared certificates of completion to be awarded upon graduation. Support was rendered to 295 students undergoing NCTC training conducted at Sheppard AFB.

2.5 SAFETY AND OCCUPATIONAL HEALTH (SOH)/TRAINING SAFETY SUPPORT SERVICES:

Contractor personnel shall perform routine facilities and equipment inspections, observe work practices and training techniques, perform risk assessment work to identify and evaluate work operations and conditions, and complete safety database input for non-high-risk and high-risk training courses. Contractor personnel shall draft written reports of field observation with proposed corrective actions and recommendations in support of hazard recognition, elimination, mishap prevention and enter safety data into the Enterprise-wide Safety Application and Management

System (ESAMS) as needed. Contractor personnel shall assist with personnel and equipment mishap investigations, review mishap reports for accuracy and complete online reporting requirements as needed. Contractor personnel shall assist with and conduct general Safety and Occupational Health (SOH) training classes, special presentations, and safety meetings designed to reinforce a safe and healthy working environment, and provide command personnel with sound corrective procedures or actions following SOH/Training safety compliance guidelines and regulations.

• When requested by the Contracting Officer’s Representative (COR) the Contractor shall represent the Government during the absence of the Command, SOH Training Manager.

• The Contractor shall be designated and assigned specific duties in the effort to support the Command training mission which may require working outside of normal working hours.

• Operate a computer, peripheral equipment and appropriate software to perform various computer operations in support of field reports, mishap reporting, and trend/data analysis, and ESAMS data input.

• Operate a range of the following basic equipment:

Heat Stress/Injury Prevention equipment:

-Questemp 48N, Thermo-Environmental Monitor. Provides the Wet-bulb Globe Temperature Index (WBGTI) readings.

-Questemp 34, Thermo-Environmental Monitor. Provides the Wet-bulb Globe Temperature Index (WBGTI) readings (back-up monitor) -EXTECH EasyView Digital Hygro-Thermometer Datalogger model EA25

Sound Equipment:

-EXTECH Digital Sound Level Meter Model 407735

Lighting Equipment:

-EXTECH Digital Light meter Model LT300

• Conduct random daily inspections to include but not limited to minor construction operations, construction training classes, construction tools/equipment, industrial training facilities, instructional techniques, and various other operations to identify safety deficiencies, and potential hazards in support of hazard identifications, and mishap reduction and prevention.

• Draft written reports to include but not limited to: Training Course Risk Assessments, Job Hazard Analysis, Mishap Analysis and Workplace Hazard Assessments.

• Prepare and present as needed/required SOH training presentations.

• Properly investigate minor personnel and equipment mishaps, collect mishap data for trend analysis, prepare and submit online mishap reports and submit investigation reports.

• Ensure all reports associated with findings are detailed, accurate, well written and submitted for review and action in a timely manner as prescribed by NCTC Gulfport.

• Contractor personnel shall be onboard during the command scheduled core hours 0700-1600 Monday through Friday excluding Federal Holidays.

• Serve as the Commands Training Safety Officer, under the guidance of the commands Training Safety

Administrator. Responsible for high-risk training program compliance requirements as outlined in pertinent Navy instructions.

2.5.1 SKILLS AND KNOWLEDGE REQUIRED FOR SAFETY AND OCCUPATIONAL HEALTH (SOH)

Contractor personnel shall have a minimum of three (3) years safety inspection experience and enforcement in support of construction, industrial and maintenance environments. Contractor personnel shall be able to recognize hazardous conditions and when necessary exercise the authority to stop operations that pose imminent danger to personnel, facilities, property or the environment. Contractor personnel shall have completed Certified Cardiopulmonary Resuscitation (CPR) instructor at time of hire. Other training could be any formal safety training related to general industry or construction trades which supports Performance Work Statement. Contract personnel shall be able to attend at the Contractor expense basic SOH training courses (or possess documented equivalent training) which support SOH knowledge and experience requirements as well as attend at least one safety training course annually to remain up to date on changing safety requirements and refresh their working knowledge.

Contractor personnel shall have documentation to support completion of basic classes which support experience requirements are (but not limited to) Occupational Safety and Health Administration (OSHA) 10 and 30-hour training courses, OSHA Construction Outreach Trainer (or equivalent), General Industrial Safety Standards Course and Construction Safety Standards Course. Contractor personnel shall possess or be able to obtain CPR/ Automated External Defibrillator (AED)/First Aid Instructor Certification from the American Red Cross or American Heart Association or other applicable agency.

Education Requirements: An Associate Degree in Occupational Health fields or other related fields (safety, occupational health, industrial hygiene, occupational medicine, toxicology, public health, mathematics, physics, chemistry, biological sciences, engineering, and industrial psychology. If using the education requirement, the Contractor personnel shall possess or be able to obtain CPR/AED/First Aid Instructor Certification.

Physical Demands: Perform moderately strenuous work involving some physical exertion, such as walking between facilities and through large shop areas, climbing ladders and stairs, bending/stooping to observe and study work/training operations, inspect equipment in an industrial, construction, storage or comparable work environment.

Work Environment: Contractor personnel shall routinely be exposed to hazards such as moving machine parts, vehicle movement, shielded radiation sources, irritant chemicals, hearing/sight/foot hazards, industrial and construction settings, environmental and adverse weather conditions. All required Personal Protective Equipment (PPE) with the exception of safety steel toe footwear and prescription safety glasses, for the position will be supplied by the Government.

Workload Data: Workload is expected to remain consistent with the historical information provided. Please note the following:

Within a two-year period, the Contractor assisted with the investigation and reporting of 59 safety mishap reports.

Contractor instructed 78 Safety Indoctrination Briefs/Classes, to over 623 military “A” school students. Contractor conducted daily safety observations of convened training classes (classroom, shops and outdoor facilities) on a non-scheduled basis to monitor conformity with safety policies and practices. Contractor conducted weekly safety inspections of hand (powered/non-powered) tools and shop equipment for 60 different shop/lab locations and reported the findings to the SOH/Training Safety Manager. Contractor assisted with set-up and is a presenter of season specific safety briefs during the commands biannual (May and December) Safety Stand-downs. Safety stand-down briefs are formal stand-up presentation to all onboard students from all 3 services, for FY16/17 combined it would be close to over a 1000 students total attending.

Contractor instructed 10 adult CPR classes totaling 48 personnel, all received adult CPR certification cards.

Contractor assisted with the review and update of 45 training course Risk-Assessments (RA). These 7-step RA’s where reviewed by the Command, signed and forwarded to Echelon 2 Command and filed with training course folders. Contractor assisted with High-Risk (HR) Training Safety Requirements. Helped maintain file documents on 7 separate HR training courses. Observed, reported on and entered into the Enterprise-wide Safety Application and Management System (ESAMS) data based; 6 Emergency Action Plan annual man-down drills, 134 Training Safety Officer Observation reports of convened HR courses, 7 HR training course RA’s and 30 HR instructor evaluation reports. In 2017 Contractor took over all responsibilities of Command Training Safety Officer per higher echelon direction, given updated designation letter.

2.6 INFORMATION TECHNOLOGY (IT) ASSISTANT SUPPORT SERVICES:

Contractor personnel shall provide Information Technology support to include but not limited to, Electronic Class Rooms (ECR) and Desktop software support, microcomputer system software/Local Area Network (LAN) support, microcomputer hardware support, courseware integration and systems integration support. The IT support provided under this requirement is non-NMCI and is primarily located at NCTC Gulfport, MS. There may be occasions where the Contractor personnel may have to travel to other Learning Sites being supported by NCTC Gulfport to perform tasking to those listed within this PWS. When this happens, all transportation expenses and per diem costs associated with travel will be paid by the government.

• Provide the management and maintenance for the video teleconference (VTC) system.

• Attend local staff meetings and briefings as the IT representative.

• Troubleshoot and resolve software related problems. Take corrective action such as reconstructing data files and installing software updates when necessary. Analyze causes of abnormal termination of application software, run diagnostics, configure and install Commercial Off-the-Shelf (COTS), Government Off-the- Shelf (GOTS) and associated upgrades to workstations.

• Install and maintain system software on LAN servers. Analyze and resolve user problems occurring on LAN servers. Resolve user problems using complex system software diagnostic tools installed on the server. Monitor system software packages to provide optimum support for LAN servers and microcomputer performance. Provide database management support on LAN servers. Provide technical support on the operation and administration functions associated with LAN configuration. Troubleshoot, maintain, and test LAN hardware, software components and systems. The Contractor personnel shall provide network performance reports. Provide assistance in the transition of training workstations and associated equipment to the Naval Education Training Center (NETC) training Coordinator of Information (COI) in accordance with established NETC training COI standards and procedures.

• Troubleshoot and run complex diagnostics on microcomputer equipment. Perform repairs on microcomputers, peripheral devices, terminals, scanners and other related equipment. Install and upgrade hardware and software as required. Provide technical assistance to users for software and hardware related problems.

• Identify and provide description and specifications for repair parts. Provide detailed information on malfunctions of equipment under warranty for reporting to Contractor that provided the services. Utilize Information Technology tools that consists of: computer software, system schematics/diagrams, hand-tools (i.e. screwdriver, pliers), volt meters, oscilloscopes and flukes to analyze telecommunications and microcomputer deficiencies. Provide corrective action such as repairing/replacing workstations. Receive, tag, distribute and track hardware inventory. Serve as a technician for information systems and VTC upkeep and maintenance of all NETC-resourced computer information systems

• Provide system integration support for hardware, software and LAN analysis, configuration, testing and implementation. Determine implementation procedures for new or modified hardware, software, operation systems and test system software changes. Provide and document fully tested results.

• Provide on-site software/hardware integration support for all NETC buildings, legacy networked systems.

• Support to include but not limited to, physical configuration/reconfiguration, connecting workstations to the LAN, testing and diagnostics, tracing and repairing outages, hardware maintenance and the installation/maintenance of cabling including patch panels, hubs and terminations.

• Perform sever and workstation connection, configuration, integration and testing to include backups, patches and Information Assurance Vulnerability Alert (IAVA) compliance reporting. Perform preventive maintenance, troubleshoot and document operational problems, restore operations, perform preventative and remedial maintenance on cable plant(s) and fully document all problems and maintenance actions performed.

• Perform IT Help Desk Service Technician and Information Assurance Technical (IAT) Level I functions within the computing environment (CE) and Operating System (OS) in compliance Cyber Security Work Force (CSWF) outlined in DoD 8570.01-M (series) and CYBERFORCOMINST 5239.1.

• All equipment requests for installation, repair or update are completed in such a manner as to preclude any delays in NCTC Gulfport’s ability to maintain and conduct scheduled classes and exercises.

• Install or update software programs as required to keep programs current and relevant.

• Normal work hours shall be 8 hours per day, five days/week. All workstations shall be manned 0700-1530

Monday through Friday and not include weekends and holidays. Any deviation from a normal 8-hour day shall be approved in advance by NCTC Gulfport IT Support Office (ITSO) Director.

• Local admin use diagnostics to either correct problem or inform NMCI Tier 2 on actual problem

Workload Data: Workload is expected to remain consistent with the historical information provided. Please note the following:

Within a two-year period, the Contractor provided technical support for the 8 Dell Power Edge servers and 173 Dell desktop and laptop computers located at Learning Site (LS) Gulfport, MS.

2.6.1 SKILLS AND KNOWLEDGE REQUIRED FOR INFORMATION TECHNOLOGY (IT)

Contractor personnel shall have six (6) years’ experience as either a Computer System Administrator or Data Base Administrator and be able to analyze and resolve complex hardware and software integration issues; analyzing user requirements to determine minimum hardware and software configuration to satisfy those requirements; providing courseware integration support and installing hardware and software for various computers from manufacturer's instructions and in-house developed procedures. The qualification and workforce management requirements of DoD 8570.01-M shall apply to all members of the DoD IA workforce including Contractors.

The Contractor personnel shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform information assurance functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program. At time of award, the Contractor personnel shall meet the applicable information assurance certification requirements, including- (I) DoD approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M;

and (2) Appropriate operating system certification for information assurance technical positions as required by DoD 8570.01-M. The Contractor personnel shall possess/maintain Cyber Security Work Force (CSWF) Baseline Certifications for Information Assurance Technical (IAT) Level II, in compliance with DoD 8570.01 M and SECNAV M-5239.2. Specifically, shall commercially obtain Computing Technology Industry Association (CompTlA) Security+ (Plus) certification. In addition, the Contractor personnel shall possess as a minimum one of

• Cisco Certified Network Professional (CCNP) certification.

• Hewlett-Packard (HP) Certified Systems Administrator certification.

• Microsoft Certified Professional (MCP) certification which includes Microsoft Certified Systems Engineer

(MCSE),

• Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Database Administrator

(MCDAB), or Microsoft Certified Desktop Administrator (MCDTA).

Certificate shall be current upon contract execution date and certificates shall be obtained at a frequency required by the issuing authority. Upon request by the Government, the Contractor personnel shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions.

Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions. Failure to comply with Baseline Certification requirements shall be grounds for removal.

Education Requirement: A Bachelor Degree in a Computer related field and 1 year specialized experience can substitute for the six (6) years’ experience requirement. If using the education requirement, the Contractor personnel shall still meet the certification required. Shall complete a combination of 40 hours continuing education units (CEUs) related to the function. Requirement can be satisfied via positional relevant training, education, experience learning, and/or commercial certifications available from professional conferences, or courses offered in Federal Virtual Training Environment (FedVTE), Skillport, and Navy Knowledge Online (NKO). Failure to complete annual CEUs shall be grounds for removal.

Performance Criteria: Normal work hours shall be 8 hours per day, five days/week. All workstations shall be manned 0700-1600 Monday through Friday and not include weekends and holidays. Any deviation from a normal 8-hour day shall be approved in advance by NCTC Gulfport IT Department Head.

Physical Demands: Shall have dexterity to reach computer devices which may be located at floor level; to remove and/or replace covers/components; or, to climb step ladders. Tasking requires lifting of computers and peripheral devices not to exceed 50 lbs.

Work Environment: Work is performed primarily in an office setting with occasional periods outside in seasonal weather conditions.

2.7 STUDENT LIAISON ADMINISTRATIVE ASSISTANT SUPPORT:

Contractor personnel shall provide administrative assistance at Center for Seabees and Facilities Engineering (CSFE) Learning Site (LS) Fort Leonard Wood located at U.S. Army Maneuver Support Center of Excellence, Fort Leonard Wood, MO.

• Contractor personnel shall assist the administrative staff in communication with Personnel Support Detachments (PSD) Memphis and Gulfport on issues regarding student personnel matters.

• Coordinate all passenger transportation requirements in connection with the execution of permanent change of station orders, including coordination or order modifications when students are setback.

• Operates a computer, peripheral equipment and appropriate software to perform various computer operations in support of Student Liaison Administrative Assistant Support.

• Process and track all incoming students: Make copies of orders; track travel requirements; upload student information into CeTARS for training; Gain member into command UIC; Graduate student in/out of class in CeTARS. Establish and create student records for indoctrination processing.

• Manage and maintain all onboard student records. Create and maintain blank indoctrination folders for arriving students. Create and maintain all Personnel Qualification Standards (PQS) training packets.

• Collect incoming student documentation. Create records in database and on hardcopy for each student.

• Evaluate student records for drug/alcohol waivers. Coordinate with Navy Military Training (NMT), “A” or

“C” School student to set up required medical screenings and ensure that the information is available to Detailers for future duty assignments. Verify if students are active duty or in a reserve component.

• Respond to PSD and Detailer inquiries when directed regarding student orders, duty preference and waiver information. Ensure all information is protected in accordance with Privacy Act/Personally Identifiable Information (PII) requirements.

• Manage muster reports accounting for “A” and “C” School students.

• Coordinate with Naval Criminal Investigative Services (NCIS) PST office, Army Training Requirements and Resource System (ATRRS) Management, and MA detailers in order to ensure that NCIS screenings are approved for members attending Protective Services Training (PST) and Criminal Investigation Division Special Agent Course (CID SAC). Help resolve any scheduling conflicts.

• Utilize database to generate reports that shall be used by the unit. Prepare holding report to track all students who are in a holding status, i.e., medical, legal, interruption of instruction and waiting for instruction. Use tools within the database to create new reports as needed to generate information.

Reprogram automatic reports generated within the database with varying staff information.

• Compose Student Action Reports (SAR) for tracking all students on hold and submit to PSD Memphis and Gulfport. Update student record in Corporate Enterprise Training Activity Resource System (CeTARS).

• Provide administrative support to emergent needs by delivering completed documentation to PSD Memphis and Gulfport obtaining detaching student flight itineraries and arranging start of Active Duty Training Orders, for the activation of Reserve pay by coordinating modification of orders with the student’s NOSC chain of command and/or PSD Memphis and Gulfport.

• Performs duties as CPPA, to provide administrative support for student personnel. Submits requests via TOPS and Navy Standard Integrated Personnel System (NSIPS). Obtain travel literary from Scheduled Airline Ticket Office (SATO) travel databases.

• Establishes and maintains office records of various types that may be needed or shall assist in the efficient operation of the office.

• Assist student in the processing of travel orders and claims via TOPS.

• Ensures files have all pertinent documents and signatures.

• Maintains and accurately updates file system to enable quick and efficient retrieval of information.

• Accurately purges files or performs other file disposition actions in accordance with established procedures. Effectively performs annual file inventory.

• Accurately types a wide variety of correspondence, reports, or similar materials from handwritten or electronic drafts. Ensures correct grammar, spelling, capitalization, punctuation and appropriate format in accordance with the Navy Correspondence Manual or installation specific publications. Prepares correspondence and administrative reports coordinating action and responses with various departments/NMT staff, managing files, and correspondence control systems and administrative research.

• Ensures all procedural and administrative tasks are performed for the timely and correct completion of actions.

• Assist with any data calls associated with student administrative affairs.

• Assemble and prepare graduating students’ check-out packets based on the following:

o Two weeks prior to graduation, notify medical and dental staff as needed of pending student graduation.

o Obtain students medical and dental records as needed.

o Obtain current original orders and travel itinerary from PSD Memphis and Gulfport.

o Obtain students final grades and evaluation from NMT staff.

o Obtain copies of all medical screenings.

o Generate Performance Information Memorandum for required courses or obtain a Performance

Evaluation (as needed).

o All databases of students assigned, personnel files and reports are updated as required and maintained accurately.

• All reports associated with student population onboard CSFE Detachment Ft. Leonard Wood, MO are completed accurately and submitted in a timely manner.

• Locate, manage and assist other departments with matters pertaining to the student personnel needs and requirements from initial check-in until student check-out.

• Student transfer packet shall be prepared and made available to students at time of check-out.

• Contractor personnel shall be onboard during the command scheduled core hours 0700-1530 Monday through Friday excluding Federal Holidays.

• Contact all incoming students prior to their reporting and provide information packets and information about school schedules, reporting requirement, uniform requirements, per diem request and housing reservations.

2.8 LIGHT/HEAVY EQUIPMENT MECHANIC SUPPORT SERVICES:

Contractor personnel shall perform routine and scheduled maintenance and repairs for approximately 203 pieces of equipment from minor tune-ups to complete engine overhauls on a wide range of:

• Internal combustion and alternative fuel powered construction equipment (i.e. transportation vehicles, etc.)

• Automotive Equipment (i.e. forklifts, tire changers, wheel balancers, etc.)

• Weight-handling Equipment (i.e. anchor windless, winches, capstans, cranes,…