PAST_PERFORMANCE_INTERVIEW_FORM.docx

PAST PERFORMANCE INTERVIEW FORM

1.Contractor:

2.Customer:

3.Contract Number: Period of Performance:

5.Complexity of Work: Difficult: |_| Routine: |_|

Ratings: Summarize contractor performance and circle the appropriate rating for each category.

Quality of Product and Processes: Rating: Unsatisfactory Marginal Satisfactory Highly Satisfactory Outstanding (Compliance with contract requirements, accuracy of reports, appropriateness of personnel, and technical excellence)

Comments:

Timeliness of Performance: Rating: Unsatisfactory Marginal Satisfactory Highly Satisfactory Outstanding (Met interim milestones, reliable, responsive to technical direction, and completed on time)

Customer Satisfaction: Rating: Unsatisfactory Marginal Satisfactory Highly Satisfactory Outstanding (Satisfaction of customer with contractor’s responsiveness to inquiries and services and/or products provided and actions taken to resolve problems)

Business Relations: Rating: Unsatisfactory Marginal Satisfactory Highly Satisfactory Outstanding (Responsiveness to customer inquiries, problem resolution time and quality of response and/or resolution)

Would you select this firm again? Please explain.

Interviewee Name: Signature:

Phone Number: Fax Number: Date:

Interviewer Name: Signature:

Phone Number: Fax Number: Date: