Questons_and_Answers_Cable_and_WiFi(Updated2022MAY13).docx

QUESTIONS AND ANSWERS

1. Where is pick up point for “feed” to COX? (This regards “KPEN” base channel.

A: Will need to inquire with Cox Communication (Server Room, 2nd Floor)

2. Do you have a channel line up?

A: Yes

3. Can you provide a diagram of all buildings?

A: Yes

4. Buildings?

A: H-200 H-135 (near Lake O’Neill) H-136 (near Lake O’Neill) 13 Area Clinic 2 Trailers (near Lake O’Neill) H-200T and H-2001T H-96 Barracks (near Lake O’Neill) All clinics (Confirm with facilities)

5. Is installed cable owned by COX?

A: Yes.

6. Does scope of contract include equipment?

A: Yes

7. Are access points connected to public WIFI?

A: Yes

8. Are servers owned by Government?

A: No

9. Are receivers owned by Government?

A: No, by COX

10. Are affected TVs analog or digital?

A: Combined

11. Do you have a firewall?

A: Yes

12. Please specify by building TV outlet count.

A: H-200 H-135 (near Lake O’Neill)-3 H-136 (near Lake O’Neill)-3 13 Area Clinic-1 2 Trailers (near Lake O’Neill) H-200T and H-2001T-4 H-96 Barracks (near Lake O’Neill)-12 (May have to contact Facilities)

13. How many access points per building, both private WIFI and public WIFI?

A: H-200-55 H-135 (near Lake O’Neill)-5 H-136 (near Lake O’Neill)-5 2 Trailers (near Lake O’Neill) H-200T and H-2001T-4 (May have to contact Facilities)

14. What is total # of TVs per building?

A: A: H-200 H-135 (near Lake O’Neill)-3 H-136 (near Lake O’Neill)-3 13 Area Clinic-1 2 Trailers (near Lake O’Neill) H-200T and H-2001T-4 H-96 Barracks (near Lake O’Neill)-12 (May have to contact Facilities)

15. How many ADNs (Area Distribution Nodes) between H-200 and H-135?

A: Will need to inquire with Cox Communication

16. Which 802.11 Standard of Wi-Fi is to be deployed, Syndetix Recommends the AC standard, and at a minimum the N standard?

A: 802.11ac — 802.11ac builds upon previous 802.11 standards, particularly the 802.11n standard, to deliver data rates of 433Mbps per spatial stream, or 1.3Gbps in a three-antenna (three stream) design. The 802.11ac specification operates only in the 5 GHz frequency range and features support for wider channels (80MHz and 160MHz) and beamforming capabilities by default to help achieve its higher wireless speeds < Caution-https://www.webopedia.com/TERM/8/802_11ac.html >

Will inquire with Cox

17. Are we to assume POE Switching is to be provided as part of the response by the contractor, as the service requested is for guest wireless and should remain Unattached/Discreet to the Government Network?

A: Yes

18. Does the Government wish to procure the equipment on as a capitol expense or as an MRC (monthly recurring charge)?

A: No

19. Is the connectivity to be provide by the contractor as part of the installation services?

A: Yes

20. Does the Government want Cat 6 or Cat 6a Connectivity for the Wireless access points?

A: Cat 6

21. Has there been an active or predictive wireless survey completed and a Heat Map developed? If not should this be included in the price to the Government? If so, can it be shared for pricing and planning purposes?

A: Initial heat map was done over 5 years ago when the facility opened.

22. Are there floor plans available to the contractor prior to award, for pricing and planning?

A: Yes.

https://cpen-vm-spwas/em/Replacement%20NHCP/Forms/AllItems.aspx Additionally, vendors should utilize existing pathways, restore any fire/smoke barriers and replace damaged ceiling tiles. Hilti fire stopping products are the only products utilized in the hospital.

There are infectious control requirements for executing this work that need to be accounted for also.

This is all typical for performing this type of work in a healthcare environment.

23. How Many floors and or telecommunications closets are there in the facility(s)? This will assist with defining the quantity of Switches needed.

A: Four floors with 26 communication closets.

24. Is there a requirement for outdoor coverage and if YES how many of the stated access points will be required for external service?

A: No.

25. As part of the service is the contractor required to provide post installation heatmaps?

A: No

26. Are there any requirements for bandwidth throttling (i.e. each user limited to the amount of bandwidth they can consume)?

A: Wi-Fi with a minimum of 50Mb/s download and 10Mb/s upload.

27. Can the service be cloud based or is the requirement to have a local wireless controller?

A Wireless controller is acceptable.

28. Post install is the contractor required to provide continuous support and maintenance, for the contract period?

A: Yes

29. Are there any special requirements for installation such as tenting and containment?

A: Will have to comply with hospital instructions.

30. Can the government please advise how many cable outlets are required for each building?

A: N/A

31. Per the CLIN table CLIN 0003 H-135 AND H-136 WI-FI SERVICES, can the government confirm if WiFi is required for all buildings as the CLIN table doesn’t reflect Wifi for all buildings?

A: Contact Material Management

32. Would the Government please consider a 5-business day extension for quote and proposal submission?

A: Contact Budget/Material Management

33. Please clarify the Solicitation # (N6809420R6024 or N6809422R6013)?

A: Material Management

34. Are these services currently being provided?

A: Yes

35. What firm is the outgoing provider, if any?

A: COX; Blue Peter

36. Who is the current Internet Service Provider (ISP)? If multiple providers for differing locations, please identify by location.

A: COX

37. What is the Telecom DEMARC location (physical address, building #, and room number)?

A: H200 Mercy Circle Rd Camp Pendleton, CA 92550

38. Who owns the equipment post installation?

A: See Old Contract

39. Can the government please provide/update the maps/floor plans to show exact coverage areas desired for cabling purposes?

A: Contact Material Management

40. Can we co-locate our equipment in the main demarc facility (MDF), intermediate demarc facility (IDF), and telephone rooms (TRs)?

A: Facilities’ decision (Greg Corso)

41. Is space available in all risers between floors in all buildings?

A: Yes

42. Is sufficient space available in cable ways and trays for cable distribution (if needed) throughout the buildings and between floors?

A: Contact Facilities/ To Be Determined By Site Survey

43. Will containment (HEPA) carts be required in any areas?

A: Refer to Facilities’ Manager

44. Is there Government-provided fiber interconnect available from the intermediate demarc facility (IDF) to serviced buildings?

A: Site Survey With COX

45. Is there Government-provided fiber or copper interconnectivity between the buildings?

A: Refer to COX

46. Where is the main computer room located (room number) in each building?

Where is the main demarc facility (MDF) located (room number) in each building?

A: Refer to Facilities

47. What are the room numbers of the intermediate demarc facilities (IDF) and telephone rooms (TRs) in each building and on each floor?

A: Per Site Survey

48. Is electrical power available in the main demarc facility (MDF), intermediate demarc facility (IDF), and telephone rooms (TRs)?

A: Yes

49. Can Contractor perform uninterrupted work during normal business hours?

A: Refer to Facilities’ Manager

50. How are you receiving TV services? A: Cox Cable

51. Do they have a headend on site? A: No headend. The come from the street.

A: Refer to Provider/COX

52. Will we be able to have access to install a mount on the roof? Or is there something up there already?

A: Approval from the Facilities Dept. would be required.

53. Will we have access to existing wiring? A: No. It will be removed.

54. Is there fiber available for use? A: Yes

55. Do the tv’s have to connect to the hospital beds? A: Yes. Without special software preferably so it’s direct.

56. Who owns all the existing equipment and providing the Wi-Fi? A: Cox

57. How many com rooms are there? A: 16 in Bldg H-200

58. Do we have permission to install equipment in a rack in the data center? A: Yes, you can.