DRAFT_-_Statement_of_Work_-_DRAFT.docx

**DRAFT **

STATEMENT OF WORK

Security Monitoring Services (SMS)

1.0 BACKGROUND:

The Naval Undersea Warfare Center Division, Newport (NUWCDIVNPT) Security Division is responsible to manage and coordinate security of the installation, its property, personnel, classified programs and projects; including NUWCDIVNPT assets located on Naval Station Newport.

To maintain compliance with the NUWCDIVNPT Command Security Surveillance Plan and its defense-in-depth security strategy, the government requires 24 hours a day, 7 days per week, 365 days per year (24/7/365) on-site, un-armed, non-law enforcement monitoring of the Security Monitoring Center (SMC) located at NUWCDIVNPT.

2.0 SCOPE:

The contractor shall provide all personnel, supervision and oversight, training, any required transportation and security monitoring services for the unarmed, non-law enforcement, internal alarm monitor services. NUWCDIVNPT Security Division, Code 105 is the customer/user of these services. NUWCDIVNPT Overhead funding will be applied.

The contractor shall provide monitoring of alarms as an unarmed alarm monitor (24/7/365 coverage). In addition to alarm monitoring, services include support of an advanced Electronic Security System (ESS), which monitors critical areas within the installation and coordinates and documents response when alarms are activated. Other services include being the point-of-contact (POC) for emergency response efforts to unlock secured doors, acting as the NUWCDIVNPT Command Duty Officer (CDO) representative (administrative duties only), coordinating response with Naval Station Newport’s Emergency Services/Public Safety (i.e., Medical, Police, Fire), recording reports received and contacting designated POCs for repair action (e.g., floods, broken lighting, structural and utilities damage), and providing field assistance for authorized personnel to access secured building or office spaces within the installation and NUWCDIVNPT assets located on Naval Station Newport.

The contractor shall act as an after-hours POC for the NUWCDIVNPT CDO and security division personnel.

3.0 APPLICABLE DOCUMENTS

The following documents are identified for guidance and contain official documentation formats to be used performing work under this contract. Documentation required to perform services in this statement of work will be provided as Government Furnished Information (GFI).

4.0 REQUIREMENTS:

The contractor shall provide 24-hours a day, 7-days per week, 365 days per year coverage of the on-site monitoring center and compliance monitoring services. At least two (2) on-site resources are required to support monitoring the SMC system at all times.

a. These services are unarmed non-law enforcement security support services.

b. All work requirements are governed by the requirements of the current Force Protection Condition (FPCON) in effect, in accordance with applicable document 3.2.

c. This task does not require armed security & law enforcement personnel to respond to the source of an Intrusion Detection System (IDS) alarms.

d. The Electronic Security System (ESS) is also referred to the LENEL system.

4.1 Monitoring:

The contractor shall monitor the Electronic Security System (ESS) which includes alarm panels, radios, and other devices located in the monitoring center at NUWCDIVNPT. In response to alarms and reports from NUWCDIVNPT personnel, security, and outside agencies, the contractor shall coordinate response with Naval Station Newport’s Emergency Services and Public Safety.

The contractor shall monitor NUWCDIVNPT’s closed circuit television (CCTV) system, and coordinate and document response to any observed anomalies or suspicious activities. The Contractor shall follow procedures in accordance with Applicable Document 3.4 when an alarm has been activated.

The contractor shall act as the afterhours POC for NUWCDIVNPT with the primary customer being United States Navy (USN) fleet units. The NUWCDIVNPT security monitoring center is used for worldwide reporting of various undersea warfare events to include but not limited to; submarine problems and assistance requests. These calls shall be handled in accordance with Applicable Document 3.4.

The contractor shall receive complaints concerning compliance and safety. Such complaints shall be promptly reported in accordance with Applicable Documents 3.2 and 3.4.

The contractor shall provide administration in support of the Electronic Security System (ESS)/LENEL alarm system. Administration consists of turning the alarms on/off (activate/deactivate), door locks, IDS, motion sensors, and granting space access or denial as approved by the Command Security Division personnel or the Command Duty Officer (CDO)

The contractor shall respond to 911 calls in accordance with Applicable Documents 3.1 and 3.4.

4.2 Compliance Monitoring:

The contractor shall conduct random motorized and/or foot compliance monitoring audits of safes and secure rooms across NUWCDIVNPT installation as well as NUWCDIVNPT assets located on Naval Station Newport, as identified in applicable document 3.5. Access to NUWCDIVNPT assets located on Naval Station Newport will be via Gate 17 or Gate 1.

The contractor shall respond to calls from Secure Room and Safe custodians to perform secondary validation checks on their SF-702 Security Container Check Sheet to ensure security of Safes, Secure Rooms, Vaults and that doors are locked and secured in accordance with Applicable Documents 3.1 and 3.4.

The contractor shall conduct random compliance monitoring audits on all shifts in accordance with Applicable Documents 3.1 and 3.4.

The contractor shall perform, record and report daily Random Antiterrorism Measures (RAMs) IAW 3.2 and 3.4

Note:

(“Secure rooms” is an all-encompassing term which includes secure rooms with limited access protocols, sensitive compartmented information facilities (SCIFs), and special access programs [SAPs] and vaults) and restricted areas per a list of spaces and containers provided as GFI 3.5.

Gate 1 at Naval Staton Newport is operated and manned 24 hours per day 7 days per week, 365 days per year.

Gate 17 at Naval Staton Newport is operated and manned, Monday – Friday from 0600 – 1800). When Gate 17 is not being operated and manned, access to NWUCDIVNPT assets at Naval Station Newport will require a 4 mile one-way trip to Gate 1.

4.3 Lock and Key Support:

The contractor shall monitor the daily issuance of specific security keys (to include Ammo Magazine keys) in accordance with Applicable Documents 3.2, 3.3 and 3.4.

The contractor shall respond when requested by authorized personnel who are locked out of their offices or work areas by unlocking doors within the installation and NUWCDIVNPT assets located on Naval Station Newport.

4.4 Security Inspection Report & Desk Journal:

The contractor shall maintain the desk journal (which is an official electronic record) maintained by the On-Site Monitoring Center resources as events occur.

In accordance with Applicable Document 3.4 the contractor shall update and document the desk journal to record daily events such as shift changes, security & compliance checks and audits, unsecure conditions, unusual events, reports of structural and utility problems, breaks and emergencies. Entries into the desk journal shall be complete as to who, what, when, and where the event occurred; notifications made; actions directed and taken; and shall include the follow up or resolution to the event.

Note:

In the event the digital desk journal is unavailable for use (due to power failure, hardware /software failure or communication failure), the contractor shall maintain a hard-copy log and enter log information into the digital log as soon as it is available for use.

4.5 Temporary Storage of Classified Material:

The contractor shall store classified items (i.e. documents and hard drives) in temporary storage GSA Security Containers, provided as GFP. The contractor shall document and provide a receipt of classified items temporally stored in GSA security containers and shall maintain a list of items temporally stored and provide this list of items at shift changes in accordance with Applicable Documents 3.4.

5.0 DATA DELIVERABLES/REPORTS:

The contractor shall provide a Security Inspection report in accordance with CDRL A001 The contractor shall provide a summary of security monitoring activity via a monthly Status Report, in accordance with CDRL A002. This report shall include the monthly monitoring checklist in accordance with SOP applicable document 3.4, documenting the results of the 24/7 safe and restricted area auditing for review by the Command Security Division Staff personnel.

6.0 GOVERNMENT FURNISHED PROPERTY/INFORMATION (GFP/GFI):

Government Furnished Property (GFP) will be provided to the contractor as described in the GFP list, Attachment 2.

Government Furnished Information (GFI) will be provided to the contractor in the GFI list, Attachment 3.