RFP Attachment 3 - Personnel Quals.pdf

Attachment 3 Desired Personnel Qualifications

18 April 2018

N66001-18-R-0005

LABOR CATEGORY DESCRIPTIONS: For proposal purposes only the following desired education and experience are provided to enable offerors to provide appropriate rates for labor categories.

Program Manager Security Clearance: “Secret” level clearance

1) Bachelor’s degree from accredited college/university and 2+ years of experience with

Government/DOD/Navy contract/task management experience in Information Technology (IT)

2) Preferred: Master’s degree from accredited college/university and 5+ years of experience with

Government/DOD/Navy contract/task management experience in Information Technology (IT)

3) 5+ years of experience in managing all aspects of complex projects and the technical, customer, and personnel issues involved. Experience with supervising program/project operations by reviewing and developing procedures, planning, and directing execution of technical, programming and other issues.

Demonstrated excellent project management, team leadership, presentation, and communication skills

Customer Support Analyst I

1) One (1) year of demonstrated experience in an Enterprise Service-Desk environment or two (2) years of demonstrated experience in a Small/Medium Business Service Desk environment

2) One (1) of the following commercial certifications:

a. CompTIA Security + (SY0-301)

b. International Information Systems Security Certification Consortium (ISC2) Certified

Authorization Professional (CAP)

c. CompTIA Advanced Security Practitioner (CASP)

d. Information Systems Audit and Control Association (ISACA) Certified Information Security

Manager (CISM)

e. ISC2 Certified Information Systems Security Professional (CISSP)

f. Global Information Assurance Certification (GIAC) Security Leadership Certification

(GSLC)

3) One (1) of the following commercial certifications:

a. TS: Configuring Windows 7 (70-680)

b. Microsoft Certified IT Professional (MCITP): Enterprise Administrator on Windows Server

2008 – MCITP (Enterprise Administrator)

c. MCITP: Server Administrator on Windows Server 2008 – MCITP (Server Administrator)

d. Microsoft Certified Systems Administrator (MCSA)

e. Microsoft Certified Systems Engineer (MCSE 2012)

4) Industry Recognized Customer Service Certification (HDI-CSR) or equivalent

Customer Support Analyst II Security Clearance: “Secret” level clearance

1) One and a half (1.5) years of demonstrated experience in an Enterprise Service-Desk environment or three (3) years of demonstrated experience in a Small/Medium Business Service Desk environment

2) One (1) of the following commercial certifications:

a. CompTIA Security + (SY0-301)

b. International Information Systems Security Certification Consortium (ISC2) Certified

Authorization Professional (CAP)

c. CompTIA Advanced Security Practitioner (CASP)

d. Information Systems Audit and Control Association (ISACA) Certified Information Security

Manager (CISM)

e. ISC2 Certified Information Systems Security Professional (CISSP)

f. Global Information Assurance Certification (GIAC) Security Leadership Certification

(GSLC)

3) One (1) of the following commercial certifications:

a. TS: Configuring Windows 7 (70-680)

b. Microsoft Certified IT Professional (MCITP): Enterprise Administrator on Windows Server

2008 – MCITP (Enterprise Administrator)

c. MCITP: Server Administrator on Windows Server 2008 – MCITP (Server Administrator)

d. Microsoft Certified Systems Administrator (MCSA)

e. Microsoft Certified Systems Engineer (MCSE 2012)

4) Industry Recognized Customer Service Certification (HDI-CSR) or equivalent

5) ITIL v3 Foundation Certification

Customer Support Analyst III Security Clearance: “Secret” level clearance

1) Bachelor's Degree from accredited college/university AND four (4) years of relevant work experience, OR Associate's Degree AND six (6) years of relevant work experience, OR High School Diploma or equivalent AND eight (8) years of relevant work experience.

2) Two (2) years of demonstrated experience in an Enterprise Service-Desk environment or four (4) years demonstrated in a Small / Medium Business Service-Desk environment

3) One (1) year of demonstrated supervisory experience in an Enterprise Service-Desk environment or two (2) years supervisory experience in a Small / Medium Business Service-Desk environment

4) One (1) of the following commercial certifications:

a. CompTIA Security + (SY0-301)

b. International Information Systems Security Certification Consortium (ISC2) Certified

Authorization Professional (CAP)

c. CompTIA Advanced Security Practitioner (CASP)

d. Information Systems Audit and Control Association (ISACA) Certified Information Security

Manager (CISM)

e. ISC2 Certified Information Systems Security Professional (CISSP)

f. Global Information Assurance Certification (GIAC) Security Leadership Certification

(GSLC)

5) Two (2) of the following commercial certifications:

a. Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Active Directory, Configuring – Server 2008 (70-640)

b. MCTS: Windows Server 2008 Network Infrastructure, Configuring – Server 2008 (70-642)

c. Installing and Configuring Windows Server 2012 – Server 2012 (70-410)

d. Administering Windows Server 2012 – Server 2012 (70-411); OR

One (1) of the following commercial certifications:

a. Microsoft Certified IT Professional (MCITP): Enterprise Administrator on Windows Server

2008 – MCITP (Enterprise Administrator)

b. MCITP: Server Administrator on Windows Server 2008 – MCITP (Server Administrator)

c. Microsoft Certified Systems Administrator (MCSA)

d. Microsoft Certified Systems Engineer (MCSE 2012)

6) Industry Recognized Customer Service Certification (HDI-CSR or equivalent)

7) Information Technology Infrastructure Library (ITIL) v3 Foundation Certification

Video Teleconference Technician

1) Two (2) years of demonstrated experience in the operation and troubleshooting of hardware systems for the purpose of maintaining the Defense Information Systems Agency (DISA) Network Global Video Services (GVS) facility as well as other VTC (both classified and unclassified) facilities.

2) Experience with Electronic Key Management System (EKMS) Navy equipment and operation.

Video Teleconference Integrator Security Clearance: “Secret” level clearance

1) Seven (7) years of demonstrated experience in support of the design, installation, configuration, operation and troubleshooting of hardware systems for the purpose of maintaining the Defense Information Systems Agency (DISA) Network Global Video Services (GVS) facility as well as other VTC (both classified and unclassified) facilities.

2) Demonstrated experience in the system administration and management of Telecommunications Management Systems (TMS) and VTC bridging.

3) Demonstrated experience with Electronic Key Management System (EKMS) Navy equipment and operation.

Software Developer I

1) Bachelor’s Degree in computer science, information systems, engineering, or other related scientific or technical discipline from accredited college/university and 2+ years of experience in software engineering/development experience

2) Two (2) years of demonstrated experience in computer languages: Python programming, JavaScript, XML/HTML, CSS

3) Ability to design and build related databases, performing data access analysis design, and archive/recovery design, implementation, and management

4) Two (2) years of demonstrated experience in integrating web-based Application Programming Interfaces (APIs) for data driven systems, database management and query creation for SQL based languages, client server programming, agile development environments, hosting web applications, and various integrated development environments

5) Experience in applying analytical skills to support process improvement, studies, and analysis projects

Software Developer II

1) Bachelor’s Degree in computer science, information systems, engineering, or other related scientific or technical discipline from accredited college/university and 5+ years of experience in software engineering/development experience

2) Preferred: Master’s degree in computer science, information systems, engineering, or other related scientific or technical discipline from accredited college/university

3) Experience translating operational needs into long-term architecture solutions

4) Ability to participate in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation

5) Three (3) years of demonstrated experience in computer languages: Python programming, JavaScript, XML/HTML, CSS

6) Three (3) years of demonstrated experience in integrating web-based Application Programming

Interfaces (APIs) for data driven systems, database management and query creation for SQL based languages, client server programming, agile development environments, hosting web applications, and various integrated development environments

Administrative Support

Security Clearance: “Secret” level clearance

1) One (1) year of demonstrated experience in support of IT review in the DoD environment utilizing the following databases: Defense Application & Database Management System (DADMS)/DoD IT Portfolio Repository – DON (DITPR-DON) and Navy Enterprise Resource Planning (N-ERP)

2) Two (2) years of technical experience in standard office automation products

Business/Project Analyst Security Clearance: “Secret” level clearance

1) Two (2) years of demonstrated experience in supporting IT projects/programs including knowledge of

DoD IA policies.

2) Four (4) years of demonstrated experience in all of the following:

a. Project Life-cycle Management

b. Business Case Analysis

c. Development of Standard Operating Procedures

d. Technical writing

3) Demonstrated experience with Microsoft Office products to include Word, Excel, PowerPoint, and Project.

System Administrator/Engineer I

1) Associate Degree from accredited college/university

2) One (1) year of demonstrated experience and expert level knowledge in the applications and operating system(s) identified by specified task orders, including the supporting IT concepts and best practices.

System Administrator/Engineer II

1) Associate Degree from accredited college/university

2) Three (3) years of demonstrated experience and expert level knowledge in the applications and operating system(s) identified by specified task order, including the supporting IT concepts and best practices.

3) Strong analytical and troubleshooting skills and experience performing root cause analysis.

4) Implement policies, procedures, and technologies to ensure system security

System Administrator/Engineer III Security Clearance: “Secret” level clearance

1) Bachelor Degree from accredited college/university

2) Four (4) years of demonstrated experience and expert level knowledge in the applications and operating system(s) identified by specified task order, including the supporting IT concepts and best practices.

3) Strong analytical and troubleshooting skills and experience performing root cause analysis.

4) Work with members of Certification and Accreditation staff to harden infrastructure resources in compliance with Defense Information Systems Agency (DISA) Security technical Implementation Guidelines (STIGs).

5) Implement policies, procedures, and technologies to ensure system security

System Administrator/Engineer IV

1) Bachelor Degree from accredited college/university

2) Five (5) years of demonstrated experience and expert level knowledge in the applications and operating system(s) identified by specified task order, including the supporting IT concepts and best practices.

3) Strong problem solving skills. Must be able to solve problems that are varied and require analysis or interpretation

4) Work with members of Certification and Accreditation staff to harden infrastructure resources in compliance with Defense Information Systems Agency (DISA) Security technical Implementation Guidelines (STIGs).

5) Experience writing and managing scripts and utilities to automate routine systems administration tasks

6) Coordinate and participate in key process improvements and help develop long-term strategic goals for integrating new technologies.

System Administrator/Engineer V

1) Graduate Degree from accredited college/university

2) Five (5) years of demonstrated experience and expert level knowledge in the applications and operating system(s) identified by specified task order, including the supporting IT concepts and best practices.

3) Work with members of Certification and Accreditation staff to harden infrastructure resources in compliance with Defense Information Systems Agency (DISA) Security technical Implementation Guidelines (STIGs).

4) Strong problem solving skills. Must be able to solve problems that are varied and require analysis or interpretation

5) Experience writing and managing scripts and utilities to automate routine systems administration tasks

6) Coordinate and participate in key process improvements and help develop long-term strategic goals for integrating new technologies.

7) Ability to interact with customers independently to communicate information, coordinate actions, develop recommendations, and participate in reviews.

Network Technician

1) Demonstrated knowledge installing and testing Cat 5/6 network cabling.

2) Demonstrated knowledge installing, splicing, testing, and troubleshooting single mode/multi-mode fiber optic network cable.

3) Experience with the Standard for Installing Commercial Building Telecommunications Cabling

(ANSI/BICSI).

Network Engineer I Security Clearance: “Secret” level clearance

1) Bachelor’s degree in computer science, information systems management, mathematics, physics, operations research, statistics, or engineering from an accredited college/university and/or 2+ years of experience in the design, installation, maintenance and management of complex network systems that typically link numerous computing platforms, operating systems, and network topologies

2) Experience designing, testing, and implementing interface programs, developing security procedures, and managing network performances

3) Experience troubleshooting and resolving complex problems to ensure no disruption of mission-critical applications

Network Engineer II Security Clearance: “Secret” level clearance

1) Bachelor’s degree in computer science, information systems management, mathematics, physics, operations research, statistics, or engineering from an accredited college/university and/or 7+ years of experience in the design, installation, maintenance and management of complex network systems

2) Broad and diverse background in, business analysis, applications/systems engineering, and information operations and architectures.

3) Demonstrated knowledge of Government architecture frameworks and business/acquisition processes

4) Demonstrated knowledge of DoD Information Assurance policies

5) Demonstrated proficiency in acting and leading integrated process teams as well as coordinating and communicating customer requirements.

Network Security Specialist I Security Clearance: “Secret” level clearance

1) Bachelor’s Degree in computer science, information systems, engineering, or other related scientific or technical discipline from accredited college/university and 2+ years of experience in the design, installation, maintenance, and management of complex network systems that typically link numerous computing platforms, operating systems, and network topologies

2) Experience designing, testing, and implementing interface programs, developing security procedures, and managing network performances

3) Experience troubleshooting and resolving complex problems to ensure no disruption of mission-critical applications

4) Two (2) years of demonstrated experience with DoD cybersecurity tools

5) Two (2) years of demonstrated experience in high level architecture and design perspective of networking, IPv6 networking, developing and performing network test cases, understanding and communicating impacts of technical decisions, installation and configuration of Brocade or other similar network related hardware and software, and supporting day-to-day operations of networks

Network Security Specialist II

1) Bachelor’s Degree in computer science, information systems, engineering, or other related scientific or technical discipline from accredited college/university and 4+ years of experience in the design, installation, maintenance, and management of complex network systems that typically link numerous computing platforms, operating systems, and network topologies

2) Experience designing, testing, and implementing interface programs, developing security procedures, and managing network performances

3) Experience troubleshooting and resolving complex problems to ensure no disruption of mission-critical applications

4) Three (3) years of demonstrated experience with DoD cybersecurity tools

5) Three (3) years of demonstrated experience in high level architecture and design perspective of networking, IPv6 networking, developing and performing network test cases, understanding and communicating impacts of technical decisions, installation and configuration of Brocade or other similar network related hardware and software, and supporting day-to-day operations of networks

Network Security Specialist III

1) Bachelor’s Degree in computer science, information systems, engineering, or other related scientific or technical discipline from accredited college/university and 6+ years of experience in the design, installation, maintenance, and management of complex network systems that typically link numerous computing platforms, operating systems, and network topologies

2) Preferred: Master’s degree in computer science, information systems, engineering, or other related scientific or technical discipline from accredited college/university

3) Demonstrated knowledge of DoD Information Assurance policies

4) Demonstrated proficiency in acting in and leading integrated process teams as well as coordinating and communicating customer requirements

5) Three (3) years of demonstrated experience with DoD cybersecurity tools

6) Six (6) years of demonstrated experience in high level architecture and design perspective of networking, IPv6 networking, developing and performing network test cases, understanding and communicating impacts of technical decisions, educating and mentoring network security specialists, installation and configuration of Brocade or other similar network related hardware and software, supporting day-to-day operations of networks, and coordinating with stakeholders of major systems of events such as application upgrades, hardware upgrades, deployments, load tests, and launches

7) Technical advisement to bordering networks

Cybersecurity Analyst I Security Clearance: “Secret” level clearance

1) Bachelor’s Degree in (STEM), or an Information Technology (IT) related field from accredited college/university AND two (2) years of relevant work experience, OR Associate's Degree in an Information Technology (IT) related field AND four (4) years of relevant work experience, OR High School Diploma or equivalent AND six (6) years of relevant work experience.

2) Commercial certification meeting or exceeding DoD 8570.01M requirements for IAM-1 (ex.

CompTIA Security+)

3) Two (2) years of demonstrated experience in ALL of the following:

a. Cybersecurity Policy enforcement

b. Vulnerability Management

c. Collect and analyze cybersecurity and network data relating to control systems to identify potential system deficiencies and vulnerabilities to all threats and hazards

d. Advising on policies, orders and directives as needed to improve overall cybersecurity best practices

Cybersecurity Analyst II Security Clearance: “Secret” level clearance

1) Bachelor's Degree in (STEM), or an Information Technology (IT) related field from accredited college/university AND six (6) years of relevant work experience, OR Associate's Degree in an Information Technology (IT) related field AND eight (8) years of relevant work experience, OR High School Diploma or equivalent AND ten (10) years of relevant work experience.

2) Commercial certification meeting or exceeding DoD 8570.01M requirements for IAM-1 (ex.

CompTIA Security+)

3) Four (4) years of demonstrated experience in DIACAP OR Risk Management Framework (RMF) to include of the following:

a. Review system hardware/software design and architecture documentation and prepare materials addressing security technical issues.

b. Testing, analysis and risk determination of IA and security controls and configurations using the Assured Compliance Assessment Solution (ACAS) and security center application

c. Secure system configuration per DISA STIG using STIGviewer, SCC, and OpenSCAP

d. Provide detailed risk mitigation recommendations; conduct risk and vulnerability assessment of IT systems; conduct appropriate network scans utilizing ACAS and coordinate patching as required to gain/maintain accreditation.

e. Support RMF in the development of security test plans, procedures, test reports, and security assessments

f. Prepare Certification and Accreditation/Assessment and Authorization documentation packages in accordance with DIACAP, NIST, RMF, or PIT methodologies.

g. Support local infrastructure / lab cyber security analysis in support of Certification and

Accreditation/Assessment and Authorization.

h. Provide Cybersecurity analysis, engineering, and certification and accreditation

(C&A)/Assessment and Authorization (A&A) support in accordance with DoD Information Assurance Certification and Accreditation Process (DIACAP), National Institute of Standards and Technology (NIST), Risk Management Framework (RMF), or Platform Information Technology (PIT) methodologies.

i. Navy Qualified Validator (NQV) Level II (probationary or above)