Combine PWS Attachment.pdf

0100000 – General Information Spec Item Title Description 1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at Naval Medical Center San Diego (NMCSD) and outlying Medical, Dental and Substance Abuse Rehabilitation program (SARP) clinics and at various Naval and Marine Corps installations within the Naval Facilities Engineering Command Southwest area of responsibility in accordance with applicable federal and state laws, regulations and ordinances, and Navy policy. This shall include:

preparation of work plan, establishing and maintaining accurate records and quality control, profiling wastes, segregation, packaging, collection, transportation, waste reduction, disposal, and manifesting of various types of medical and hazardous waste disposal generated at the Naval Medical Center San Diego, Branch Medical Clinics, Naval Branch Health Clinics (formerly called Tri-Care Out-Patient Clinics) and Dental Treatment Facilities as specified herein. A combination type, performance-based contract that is comprised of both Recurring Work and Non-Recurring Work Items.

The Biomedical Waste management and disposal services being solicited are for a twelve (12) month period, and shall commence on April 1, 2020, and extend to March 30, 2021, with an additional two (2) optional years.

The term “Medical Waste” as used herein refers to all items as depicted in the Medical Waste Management Act (MWMA) (California Health and Safety Code, Sections 25187.8, 25404.1.2, 25404, and 25117.6).

Notice, within each annex there will be information relating only to Naval Medical Center San Diego with the heading NMCSD (ONLY) or for Region, titled (Navy and Marine Corps ONLY).

Throughout this PWS, there are some different requirements for Naval Medical Center San Diego as compared to the Marine bases (Naval Hospital Marine Corps Base Camp Pendleton, Temecula, MCLB Barstow, Marine Corps Air Station Yuma) and Region bases (Navy Region SW Installations Piers, Naval Base Ventura County - Point Mugu, Naval Base Ventura County - Port Hueneme, Naval Health Research Center Point Loma and Naval Weapons Station Seal Beach)). Where the requirements and different; it will be clearly stated.

The PWS is organized into annexes. Annex 1 is "General Information".

Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements.

The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information Annex 2 Management and Administration Annex 3 Command and Staff: Not Applicable (N/A)

Annex 4 Public Safety: N/A Annex 5 Air Operations: N/A Annex 6 Port Operations: N/A Annex 7 Ordnance: N/A Annex 8 Range Operations: N/A Annex 9 Health Care Support: N/A Annex 10 Supply: N/A Annex 11 Personnel Support: N/A Annex 12 Morale, Welfare and Recreation Support: N/A Annex 13 Galley: N/A Annex 14 Housing: N/A Annex 15 Facilities Support: N/A Annex 16 Utilities: N/A Annex 17 Base Support Vehicles and Equipment: N/A Annex 18 Environmental

1.2 Project Location Medical Waste Management and Disposal services for Naval Medical Center San Diego (NMCSD) and outlying Medical, Dental and Substance Abuse Rehabilitation program (SARP) clinics.

Work shall also be performed at various Naval and Marine installations within the Naval Facilities Engineering Command Southwest area of responsibility. The following is an example of the dispersion of work at the various locations:

Naval Hospital Marine Corps Base Camp Pendleton, Temecula, MCLB Barstow, Marine Corps Air Station Yuma, Navy Region Southwest Installations, Point Mugu, Port Hueneme, Naval Health Research Center Point Loma and Naval Weapons Station Seal Beach.

1.3 Acquisition of

Additional Work

The Government reserves the right to acquire additional Unforeseen Trauma Scene Cleanup Events as required. Additional services will be incorporated into the contract in accordance with the CHANGES clause.

1.4 Background Information The intent of this contract is to provide Waste Management and Disposal support for tracking and disposal. This shall include but not limited to the management and disposal of Medical Waste (as regulated within the Medical Waste Management Act (MWMA) (California Health and Safety Code, Sections 25187.8, 25404.1.2, 25404, and 25117.6) and special designated Hazardous waste (Resource Conservation and Recovery Act - RCRA). This includes pharmaceutical wastes that must be managed according to the MWMA that are classified as “California only hazardous waste” by Chapter 11, title 22, California code of Regulations (22 CCR).

1.5 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as inventories, maps, floor plans, and tables to represent the type, quantity and location of services to be provided. However, offerors are encouraged to visit the project site during the site visit for offerors and to visit the technical library during posted hours as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.6 Climate Patterns N/A

1.7 Related Information There are four types of Related Information that can be found in the

Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.8 Navy Approach to

Service Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) of the Naval Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations.

The Navy also supports the following principles:

1.8.1 Partnering Philosophy The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion.

Within the bounds of acquisition policy, the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

1.8.2 Contractor's Knowledge The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle.

Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best Practices The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy's and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract.

Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Firm Fixed-Price (FFP) requirements.

Specification item 4 will always contain the delivery requirements.

Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all firm fixed priced specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items. Specification Items

3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18

1.10 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts, which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

0200000 – Management and Administration Table of Contents

Spec Item Title

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Government Information Technology (IT) System

2.3.8 Directives, Instructions, and References

2.3.9 Invoicing Procedures

2.3.10 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities– N/A

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.4.5 Government-Furnished Services (GFS) – N/A

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control

2.6.3 Work Schedule

2.6.4 Deliverables

2.6.5 Service Interruptions

2.6.6 NAVFAC MAXIMO – N/A

2.6.6.1 MAXIMO Data – N/A

2.6.6.2 MAXIMO Method of Data Entry – N/A

2.6.6.3 MAXIMO Access – N/A

2.6.6.4 MAXIMO Training – N/A

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Report

2.6.8 Property Management Plan

2.6.9 System and Equipment Replacement

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/Energy Manager

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA)

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 DBIDS Program

2.8.4.2 DBIDS Credentials

2.8.4.3 DBIDS Paper Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Access to Sensitive Unclassified Information

2.8.9 Access to Navy Marine Corps Intranet (NMCI)

2.8.10 Employee Status

2.9 Contractor Safety Program

2.9.1 Contractor Safety Requirements

2.9.1.1 Contractor Experience Modification Rate (EMR)

2.9.1.2 Contractor OSHA Days Away From Work Restricted Duty, or Job Transfer (DART) rate

2.9.2 Contractor and Subcontractor High Safety Risk Requirements

2.9.3 Accident Prevention Plan (APP)

2.9.4 Activity Hazard Analysis (AHA)

2.9.5 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.5.1 Abrasive Blasting Plan – N/A

2.9.5.2 Access/Haul Road Plan– N/A

2.9.5.3 Alcohol and Drug Abuse Prevention Plan

2.9.5.4 Asbestos Abatement Plan

2.9.5.5 Chemical Hazard Communication Program

2.9.5.6 Confined Space Program - N/A

2.9.5.7 Critical Lift Plan - N/A

2.9.5.8 Demolition Plan- N/A

2.9.5.9 Emergency Response Plans

2.9.5.10 Fall Prevention and Protection Plan

2.9.5.11 Floating Plant Severe Weather Precaution Plan and Marine Emergency Plan

2.9.5.12 Hazardous Energy Control Program

2.9.5.13 Health Hazard Control Program and Hazard Communication Program

2.9.5.14 Heat/Cold Stress Monitoring Plan

2.9.5.15 Lead Compliance and Abatement Plan

2.9.5.16 Radiation Safety Program

2.9.5.17 Respiratory Protection Program

2.9.5.18 Site Sanitation Plan

2.9.5.19 Temporary Facility Layout Plan

2.9.5.20 Underground Emergency Rescue Plan – N/A

2.9.6 Crane Operations– N/A

2.9.6.1 Crane Inspections – N/A

2.9.6.2 Rigging Gear – N/A

2.9.6.3 Crane Operators – N/A

2.9.7 Accident and Damage Reporting

2.9.7.1 Accident Reporting and Notification Criteria

2.9.8 Fire Protection

2.9.9 Monthly On-Site Labor Report

2.9.10 OSHA Citations and Violations

2.9.11 Safety Inspections and Monitoring

2.9.12 Safety Certification

2.9.13 Safety Apparel on Jobsites

2.9.14 Emergency Medical Treatment

2.9.15 Excavations

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan – N/A

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Sampling, Testing and Laboratory Services - N/A

2.10.2.2 ODS Requirements for Refrigerant Recycling- N/A

2.10.2.3 Solid Waste Management and Recycling - N/A

2.10.2.4 Non-Regulated Waste Disposal

2.10.2.5 Regulated Waste Disposal

2.10.2.6 Universal Waste – N/A

2.10.2.7 Spill Prevention, Containment, and Clean-up

2.10.2.8 Hazardous Material Management

2.10.2.9 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.10 Noise Control

2.10.2.11 Salvage

2.10.2.12 Asbestos Containing Material (ACM)

2.10.2.13 Clean Air Act (CAA)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.11 Disaster Preparedness

2.12 Technical Library – N/A

2.13 Warranty Management– N/A

2.14 Recurring Work Procedures

2.14.1 Notification to the Government for Work Above the Recurring Work Limitations

2.14.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.15 Non-Recurring Work

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL)Work (Negotiated)

2.15.2.1 Non-recurring Preparation of Proposals

2.15.2.1.1 Labor Requirements

2.15.2.1.2 Material and Equipment Requirements

2.15.2.2 Issuance of Final Task Order

2.15.3 Non-Recurring Work ELINS

0200000 - Management and Administration

2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-1800000-NMCSD-01 and J-

1800000-NM-01

2.2 General Information

2.2.1 Government Regular

Working Hours The Government's regular working hours are from 0700-1600, five days per week, Monday through Friday, except observed Federal holidays.

Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. At Navy Medical Center San Diego (NMCSD), (ONLY). The Contractor shall perform disposal activities during regular working hours with the following exceptions: 1. During the observed Federal holidays, building 35 is closed. If pickup is schedule on a holiday, the Contractor shall move the schedule pick-up one day ahead or back one day. The Contractor shall perform all building 35 operations prior to 0800 in order to ensure the disposal operations do not interfere with hospital operations. Tissue separations is typically performed between 0430-0630; 2. The Contractor shall be available to perform Unforeseen Trauma Scene Management Cleanup 24 hours a day and within 1 hour of the incident. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to

Contractor Working Hours

Work may be restricted to be performed during specific time windows due to security or operational requirements. (NAVY/MARINE CORPS).

If the Contractor wishes to work outside of the Government’s regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours.

2.2.2 Wage Determinations See Section J-1800000-NM 11-Wage Determinations (NAVY/MARINE

CORPS ONLY).

NMCSD: Not Applicable

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General Administrative

Requirements

2.3.1 Required Conferences

and Meetings

See Section J-0200000-NM-01 and J-0200000-NMCSD-04 - Required Conferences and Meetings

(NAVY/MARINE CORPS):

The Contractor shall be required to attend administrative and coordination meetings.

NMCSD:

The Contractor shall attend up to four (4) meetings at the discretion of the RPM (SEE ELINS). The Contractor shall instigate the scheduling of the meeting by announcing the meeting requirement. Attendees of this meeting will include various stakeholders. The Contractor shall be represented at this meeting by the Project Manager (PM) and Health and Safety Officer (SSHO). The purpose of these meetings are to discuss status of project and any issues that have arisen. The Contractor shall be responsible for preparing an agenda per Section F. The Contractor shall provide draft and final meeting minutes to all meeting participants per Section F

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

NMCSD: Not Applicable

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractor’s teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three goals:

- The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

- The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

- The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3.1 Informal Partnering The Contracting Officer shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel. The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award and will be held at a Government provided facility as designated by the KO.

The Initial Informal Partnering Session will be conducted and facilitated using electronic media (a video and accompanying forms) provided by Contracting Officer. The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. The Charter should be in place as early as possible, so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

NAVY/MARINE CORPS:

*President/Vice President

* Project Manager

* Quality Manager *Site Safety and Health Officer

NMCSD:

*President/Vice President *Contract/Project Manager *Supervisor/Superintendent *Quality Manager

* Safety Manager

2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. The Contractor shall submit copies of Permits and Licenses before work commences per Section F and when requested by the KO.

NMCSD requires the Contractor shall retain all Licenses, Certifications and Permits for business operations. At a minimum, it shall include:

1.General Business License 2.Department of Public Health Medical Waste Permit for Transfer Station 3.Department of Health Services Certificate for Medical Waste Transporter 4.DTSC Hazardous Waste Transportation Registration 5.EPS ID# for RCRA

Additionally, the Contractor shall retain all Licenses, Certifications and Permits for Transportation. At minimum, it shall include:

1.Department of Transportation Hazardous Material Certificate of Registration 2.Hazardous Materials Transportation License through the California Highway Patrol No employee or representative of the Contractor will be admitted to the work site without satisfactory proof o United States citizenship.

2.3.5 Insurance The Contractor shall furnish the KO a Certificate of Insurance per Section

F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-5, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar day’s written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause. Per Section F

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers

Other as required by state law

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Government

Information Technology (IT) System

Additional information about NMCI may be obtained at http://www.eds.com/nmci.

2.3.8 Directives, Instructions, and References

(NAVY/MARINE CORPS):

Applicable Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-NM-02.

The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

NMCSD:

See Attachment J-1800000-NMCSD-02- References and Technical Documents, for NMCSD.

2.3.9 Invoicing Procedures (NAVY/MARINE CORPS):

Refer to Section G for invoicing instructions. See J-0200000-NM-03 for Invoicing Procedures.

The Contractor shall use WAWF for all of the invoicing.

NMCSD:

Refer to Section G for invoicing instructions- See J-0200000-NMCSD-02 for Invoicing Procedures.

2.3.10 Forms Will be identified in Section F Attachments.

NMCSD See J-0200000-NMCSD-01

2.3.11 Photograph NMCSD requires the Contractor will obtain approval from the Activity POC and RPM prior to obtaining photography records, still or motion picture and / or aerial or ground photographs, in accordance with Public Law: 18 US Code 795 and applicable Station Regulations. The Government may provide a representative to act in an advisory capacity to prevent unauthorized disclosure of classified information.

2.3.12 Public Affairs NMCSD requires that the Contractor shall not make available to the news media, nor make public disclosure of, any data resulting from actions in this contract. The Contractor shall refer all press or public contacts to the Activity POC and shall notify the RPM of their actions. The Contractor may not distribute reports or data to any other source, unless specifically authorized by the Navy in writing.

2.3.13 Scope Changes NMCSD requires any oral directions, instructions, explanations, commitments and/or acceptances given by any government employee to the Contractor or his personnel shall not be construed by the Contractor as a change in scope to this contract. Any change in scope of work must be issued to the Contractor, in writing, by the Contracting Officer to be binding on the Government.

2.3.14 Privacy Information NMCSD requires when working on this project that Contractor personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act Title 5 of the U.S. Code, Section 552a HIPAA, and applicable agency rules and regulations. All work under this contract shall be performed in accordance with all applicable federal, state, local laws, regulations and ordinances, and in accordance with References listed in J-1800000- NMCSD-02- References and Technical Documents.

2.4 Government-Furnished

Property, Materials and Services

In accordance with NAVFAC Clause 5252.245-9300, GOVERNMENT- FURNISHED PROPERTY, MATERIALS AND SERVICES, and the following paragraphs, the Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, equipment for use in connection with the prime contractor’s effort.

A list of Government Furnished Property, Materials, and Services is provided in Section J-0200000-NM-04 (NAVY/MARINE CORP)

2.4.1 Government-Furnished

Facilities (GFF)

Facilities or non-fenced areas may be supplied to the contractor to support service work operations.

GFF may be provided for the Naval Hospital Camp Pendleton - See NAVY/MARINE CORP Attachment and J-0200000-NM-05 - Government Furnished Items.

2.4.2 Government-Furnished

Utilities

Not Applicable.

2.4.3 Government-Furnished

Materials (GFM)

NAVY/MARINE CORPS may supply GFM to the contractor to support service work operations. See Section J-0200000-NM-05- Government Furnished Materials.

2.4.4 Government-Furnished

Equipment (GFE)

Both NMCSD and NAVY/MARINE CORPS May supply GFE to the contractor to support service work operations.

2.4.5 Government-Furnished

Services (GFS)

Not Applicable.

2.5 Contractor-Furnished

Items Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite.

Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Material Safety Data Sheets (MSDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

For NAVY/MARINE CORPS See Section J-0200000-NM-06 –Contractor Furnished Items.

For NMCSD- Not Applicable.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards.

Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

For NMCSD, this includes 24 hour access to a point of contact for Trauma Scene Cleanup.

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the KO. A written status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following workday for inquiries after regular working hours.

NMCSD: The Contractor shall, as a minimum, brief the RPM monthly, in writing (Email updates are acceptable) as to the progress and status of field operations. This shall include all noteworthy events that have occurred during the month, which involves accomplishments as well as issues that need to be resolved. The status report for each month shall be provided per Section F.

2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases, where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

NMCSD 90-day Work Schedules: The Contractor shall develop and submit, a preliminary work schedule per Section F. The purpose of this schedule is to ensure the continued service of NMCSD and its outlying clinics while the work plan is under review. The preliminary work schedule shall adhere to the Schedule Matrix, Default Pickup Schedule. The Contractor shall propose a 90-day schedule in the work plan. The schedule shall cover at least three (3) full months of operation. All federal holidays shall be annotated on the schedule. Based on actual pickups and experience, and the biomedical waste generated, the Contractor may propose an alternate pickup schedule in the Work Plan. Example 1: The Contractor may propose consolidating two pickups in the same geographical location or within the same building, if the consolidation does not impact clinics operations, if the proposal is efficient and makes economical sense and if the proposal is in compliance with permit requirements. Example 2: When making the weekly pickups at Naval Submarine Base, Point Loma, Building 140, the driver could call Building 140 and inquire if there is material to be picked up. The Contractor shall propose a new schedule (revised) per Section F. This cycle shall continue until project conclusion.

These exceptions are only allowed or valid if the Supported Command POC and pick-up location POC agrees with the exception

2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in Sections F-NM and F-NMCSD. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

NAVY/MARINE CORPS: Refer to J-1800000-NM-02 for deliverables and reports.

Marine Corps Base Camp Pendleton Naval Region SW Installations Piers Marine Corps Logistics Base Barstow Naval Base Ventura County – Point Mugu Naval Base Ventura County – Port Hueneme Marine Corps Air Station Yuma Naval Health Research Center Point Loma Temecula Clinic

NMCSD:

J-0200000-NMCSD-03- Deliverables, see Section F-NMCSD.

Government acceptance of deliverables will not relieve the Contractor of the responsibility for any error or omission, which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

The Contractor shall establish and maintain a secure website for posting an electronic copy of all deliverables listed in Section F. The Contractor shall allow only authorized Government and Contractor personnel to access the website. Government personnel access shall be limited to viewing and downloading of deliverables, but restricted from posting to the website. The Contractor shall notify the Government by email whenever there are new or updated deliverables posted to the website. Each deliverable posting on the website and each email notification shall include the title of the deliverable, the spec item requiring the deliverable, and the date and time the deliverable was posted. All deliverables shall be available to authorized

Government personnel 24 hours/day and 365 days/year for the duration of the contract.

2.6.5 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers in writing within7 calendar days. If the discontinued service is due to an emergency breakdown, the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.6 NAVFAC MAXIMO N/A

2.6.6.1 MAXIMO Data N/A

2.6.6.2 MAXIMO Method of

Data Entry N/A

2.6.6.3 MAXIMO Access N/A

2.6.6.4 MAXIMO Training N/A

2.6.7 Quality Management

System (QMS) The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality Management

(QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.6.7.2 Quality Inspection and

Surveillance Response

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

NMCSD (ONLY) Inspections and Surveillance occurs through a third party Contractor on a separate contract. The Contractor shall ensure that the work is performed according to all Federal, State and local regulations. If the work fails to comply and the inspections indicate a performance deficiency the Contractor Officer will inform the Contractor and the Contractor shall submit a response per Section F, indicating how the deficiency will be corrected, and how to ensure that compliance will be maintained, The Contractor shall then correct the deficiency within 72 hours after submitting the email response.

2.6.7.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Sections F-NM and F-NMCSD. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property Management

Plan

NMCSD The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4, Government- Furnished Property, Materials and Services, of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan for NMCSD shall be submitted per Section F-NMCSD.

NAVY/MARINE CORPS - Not Applicable

2.6.9 System and Equipment

Replacement

NMCSD requires the Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.7 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below.

NMCSD requires that all Contractor personnel working on this contract shall be fluent in the English language as exemplified in their written and verbal skill.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

NMCSD key personal shall be submitted as a part of the Work Plan as an appendix.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, and on-site supervisor(s) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

NMCSD requires that the Work Plan will also be revised accordingly by submitting changed pages to add to the Work Plan.

2.7.1.1 Project Manager (PM) The Contractor shall provide a PM and designated alternate, as applicable, who has have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

The PM or alternate shall have a designated contact available at work locations.

The PM shall have at least three (3) years of experience in managing a workforce providing services on contracts of similar size, scope and complexity.

2.7.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate shall be on-site within during the Government's regular working hours and shall be available on-site within two (2) hours after the Government’s regular working hours. The Quality Manager must report directly to a senior corporate official and shall not report directly to the Project Manager.

The Quality Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:

The Quality Manager shall have at least three (3) years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager may be the same person as the

SSHO.

2.7.1.3 Site Safety and Health

Officer (SSHO)

The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project.

Provide a Safety oversight team that includes a minimum of one Competent Person at each project site to function as the Site Safety and Health Officer (SSHO). The SSHO or an equally qualified Designated Representative alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs.

A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent

Persons(s) to the Contracting Officer for acceptance in consultation with the Safety Office.

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed five (5) years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past or three years’ experience if he possesses a Certified Safety Professional (CSP) or safety and health degree. The SSHO shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years. The SSHO may be the same person as the project manager but shall have fulfilled the pre-requisite qualification and experience.

2.7.1.4 Environmental/Energy

Manager

The Contractor shall provide an Environmental/Energy Manager whose primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Environmental Management System, the Installation Energy Plan, and other specified Sustainability requirements affecting this contract. The Environmental/Energy Manager shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and energy policy.

The Environmental/Energy Manager shall have a minimum two (2) years’ experience with environmental procedures similar to those of this contract;

familiarity with Environmental Management Systems (EMSs); and knowledge of environmental regulations and federal energy laws and policy (including energy and water reduction requirements and renewable energy requirements) that are applicable to operations similar to those of this contract.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

As well as standard requirements to operate the program under Navy policies.

2.7.2.1 Employee Certification

and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within four hours of request.

2.7.2.2 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee Conduct Contractor…