Attachment_L-2 DoD SAFE User Guide.docx

UNCLASSIFIED//FOR OFFICIAL USE ONLY

Department of Defense Secure Access File Exchange (DoD SAFE)

User Guide

Version 0.1 July 24, 2019

Prepared by DCS Engineering

Revision History

Table of Contents

Overview DoD Secure Access File Exchange Service, DoD SAFE (https://safe.apps.mil) is an enterprise technical solution that provides the capability of secure data transfer of large files (8 GB maximum). There are no user accounts for SAFE; authentication is performed via common access card (CAC) and notification is done via email. SAFE is available for use by unauthenticated users also; however, a DoD CAC holder must initiate the exchange process. Users are identified as DoD users that authenticate to DoD SAFE using a CAC and non-DoD or non-CAC holders are referenced as Guests.

DoD SAFE services are on the Non-classified Internet Protocol Router Network (NIPRNet) and are accessible via the Internet. Users will need to follow the DoD SAFE Policy and Procedures such as reporting spillages and encrypting PII and PHI data. Users shall not neglect, disregard, nor knowingly circumvent any of the roles and responsibility standards associated with the DoD SAFE Service. DoD SAFE will retain data up to 7 days.

This user guide provides guidance on how to use DoD SAFE.

Point Of Contacts (POCs) 1.

2.

3.

This table summarizes the list of contacts responsible for the implementation of DoD SAFE.

DCS Engineering

Tier II Support (24x7) 844-347-2457

DSN: 312-850-0032

disa.gsd@mail.mil

DISA Global Service Desk (Help Desk)

Table 1: Point of Contacts

Welcome to DoD SAFE To access DoD SAFE, use the browser of your choice and navigate to https://safe.apps.mil

1. Accept User agreement

2. DoD SAFE homepage is loaded

Creating a Drop-off (inside or CAC authenticated) A drop-off allows you to upload a file and send to a CAC authenticated or non-CAC authenticated user.

1. Click Drop-off

1. Enter some identifying information about the recipient(s) (name and email address).

a. For one recipient; add recipient’s name and email address

b. Click “Add & Close”

c. For more than one recipient, click “Add Many”

d. Enter one recipient per line using this format: Recipient's Name email@example.com

e. Click “Add & Close”

2. Add a short note to the Recipient(s)

3. Click to Add Files or Drag and Drop them

4. Add a description to each file if necessary

5. Click “Drop-Off Files” to send the files to the recipient

6. Confirm the files do not contain classified information and click “Ok”.

7. The file is uploaded and an email will be sent to the recipient notifying them of the “drop-off”

8. You are notified the drop-off is complete

9. To view all packages sent, click “Outbox”. NOTE: The time the package was created is displayed in Zulu Time

Creating a Drop-off (Non-authenticated or Guest) A drop-off allows you to upload a file and send to a CAC authenticated.

2. Enter Request Code (12 digits). This request code is sent to you by the requestor

3. Click “Next”

4. Add a short note to the Recipient

5. Click to Add Files or Drag and Drop them

6. Add a description to each file if necessary

7. Click “Drop-Off Files” to send the files to the recipient

8. Confirm the files do not contain classified information and click “Ok”.

9. The file is uploaded and an email will be sent to the recipient notifying them of the “drop-off”

10. You are notified the drop-off is complete

Request a Drop-off (inside or CAC authenticated) CAC authenticated users can request a drop-off from another CAC authenticated user or a non-CAC authenticated user (guest).

1. Click “Request a Drop-off”

2. Complete all entries associated with the drop-off request

3. Once complete, click “Send the Request”

4. The recipient will receive an automated email containing the information you entered along with instructions for uploading the file(s).

Pick-up (inside or CAC authenticated) Pick-up (download) a file dropped-off for you.

1. Click Pick-up

2. Enter the Claim ID and Claim Passcode sent to you by the sender

3. Click Pick-up Files

4. Click “Download All Files” to download the package.

Pick-up (Non-authenticated or Guest) Pick-up a file dropped off for you

1. Click Pick-up

2. Enter the Claim ID and Passcode

3. Click “Pick-up Files”

4. Click “Download All Files” to download them

5. The files are downloaded to your workstation Outbox All drop-offs and files sent can be viewed within the Outbox

1. Click “Outbox”

2. Click a package to see its details. NOTE: The time the package was created is displayed in Zulu Time

3. The Drop-off Summary is displayed

Delete a Drop-off Users can delete drop-offs

2. Click a package to see its details. NOTE: The time the package was created is displayed in Zulu Time

4. Click “Delete Drop-off”

5. Confirm you want to delete the drop-off, Click “Ok”

6. The drop-off is deleted.

Resend a Drop-off Users can resend drop-off to recipient

2. Click a package to see its details. NOTE: The time the package was created is displayed in Zulu Time

4. Select the file you want to resend.

5. Click “Resend Drop-off”

6. To include Passcode and Claim ID, Click “Yes”.

7. The drop-off is resent with Passcode and Claim ID.

8. The recipient receives an email containing the drop-off details.

Encryption Users can encrypted files / packages before they are sent. NOTE: NO CLASSIFIED INFORMATION IS ALLOWED ON DOD SAFE. Any files containing PII/PHI must be encrypted prior to uploading or by checking the Encrypt every file box as specified in the following steps.

2. Enter some identifying information about the recipient(s) (name and email address).

a. For one recipient; add recipient’s name and email address

b. Click “Add & Close”

c. For more than one recipient, click “Add Many”

d. Enter one recipient per line using this format: Recipient's Name email@example.com

e. Click “Add & Close”

3. Check “Encrypt every file (REQUIRED FOR PII/PHI)”

4. Create and remember your Encryption Passphrase. This passphrase will not be sent to the recipients. You will have to do this yourself. Your passphrase must be at least 10 characters long.

5. Click “Ok”

6. Add a short note to the Recipient(s). NOTE: You may include your passphrase here or send in a separate email.

7. Click to Add Files or Drag and Drop them

8. Add a description to each file if necessary

9. Click “Drop-Off Files” to send the files to the recipient

10. Confirm the files do not contain classified information and click “Ok”.

11. The file is uploaded and an email will be sent to the recipient notifying them of the “drop-off”

12. You are notified the drop-off is complete

APPENDIX: Acronyms

UNCLASSIFIED//FOR OFFICIAL USE ONLY

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