SOW.docx

Naval Intelligence Activity Online Interview Service Statement of Work

Functional Requirements:

The vendor will provide the following functional capabilities:

· NIA-specific landing page for NIA interviewees with logon access (interviewer logon and interviewee logon).

· System requires the capability to administer two interview types:

· Live online video or streaming interviews

· Recorded or on-demand video-based interviews (questions prerecorded by interviewer and interviewee response video saved for later review and scoring)

· System shall create interviewee-specific links and email invitations.

· System will provide the capability for interviewers to score/rate each interviewee on multiple questions by multiple raters.

· System will provide the capability for scores/ratings to be compared across interviewees and across raters.

· System will keep a copy of interview video and associated documentation (e.g., survey items used, ratings/scores, comments).

· System will provide access to interviewees and interviewers via secure means that meet Department of Defense (DoD) security requirements.

· System will meet DoD Information Assurance Certification & Accreditation requirements.

· System interface will be Section 508 compliant.

· System will be compatible with Microsoft Windows, Apply iOS and Android systems so that users can use multiple tool types, e.g., personal computer, tablet or cell phone.

System Requirements:

The vendor will provide the following nontechnical services:

· Training for up to five (5) Government employees. Ideally, training will occur in the Metropolitan Washington DC area, but online, video-assisted training will be accepted.

· Vendor will provide technical help desk service for user access issues 24-hours a day, seven days a week. Non-access related questions will be directed to Government.

· Instructions will be provided to users (interviewees and interviewers) in the form of written summaries and online instructional video(s).

· Practice items also will be available via the website and as the first item(s) on the live interview to allow them to practice with the user interface.

Scope:

The tool/system will be used by NIA in the following manner:

· For each interview, NIA will use a standard set of questions, which will be provided by the Government. Vendors shall anticipate:

· General job family-specific interviews

· Position-specific follow-up interviews

· Internship or student program interviews

· NIA on-line interviews for up to 250 vacancies annually. Overall interview volume will be based on the number of applications received. Based on historical data, the estimated volume is between 10 and 100 interviewees for general interviews, up to 5 interviewees for position-specific interviews and up to 300 interviewees for internship or student program interviews.

· For each interview, up to five (5) interviewers may participate in the same live interview session, and up to five (5) interviewers may enter ratings into the system (live or recorded).

· Government anticipates up to 50 total interviewers having access to the system during the year.