RFP N4571A-25-R-0008 FE.pdf

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGE

1 69

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

5. DATE ISSUED 6. REQUISITION/PURCHASE

NUMBER

N4571A-25-R-0008 06/11/2025 PR# 4499

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than item 7)

COMMANDER, NAVY INSTALLATIONS COMMAND

NAF ACQUISITIONS BRANCH N945

5720 INTEGRITY DRIVE LASSEN BUILDING 457

MILLINGTON, TN 38055-6500

POC: HOLLIE JO BRYANT, 901-258-4203

HOLLIE.J.BRYANT.NAF@US.NAVY.MIL

NOTE: In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder”.

SOLICITATION

9. Sealed offers in original and 1 copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the depository located in electronically until 11:00 local time 2 July 2025 (Hour) (Date) CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. L-6. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

HOLLIE JO BRYANT

AREA CODE NUMBER EXT.

HOLLIE.J.BRYANT.NAF@US.NAVY.MIL 901 258 - 4203

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 1 X I CONTRACT CLAUSES 33-40

X B SUPPLIES OR SERVICES AND PRICES/COSTS 2-5 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

X C DESCRIPTION/SPECS./WORK STATEMENT 6-16 X J LIST OF ATTACHMENTS 41

D PACKAGING AND MARKING 16 PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 16 X

K REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS 41-58 X F DELIVERIES OR PERFORMANCE 17

X G CONTRACT ADMINISTRATION DATA 18 X L INSTRS., CONDS., AND NOTICES TO OFFERORS 58-65

X H SPECIAL CONTRACT REQUIREMENTS 18-31 X M EVALUATION FACTORS FOR AWARD 65-69

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT 10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%) (See Section I, Clause No. 17)

14. ACKNOWLEDGMENT OF AMEND-

MENTS (The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NO. DATE AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFEROR

CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AREA CODE NUMBER EXT.

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

NON APPROPRIATED FUNDS

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION: 23. SUBMIT INVOICES TO ADDRESS

SHOWN IN (4 copies unless otherwise specified)

ITEM

10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c) ( ) See Section G

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

See Section G

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

(Signature of Contracting Officer)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214 (c) mailto:HOLLIE.J.BRYANT.NAF@US.NAVY.MIL mailto:HOLLIE.J.BRYANT.NAF@US.NAVY.MIL

N4571A-25-R-0008

PART I, SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS

B-1. GENERAL. This is a procurement of the Commander, Navy Installations Command (CNIC) Morale, Welfare, and Recreation (MWR) Nonappropriated Funds Instrumentality (NAFI), hereinafter referred to as

NAFI.

B-2. TYPE OF CONTRACT. It is anticipated that this solicitation is to be awarded as a No Cost, Indefinite Delivery, Indefinite Quantity (IDIQ) Non-Personal Services type contract with a Base Period of three (3) years with Four (4) three-year option periods.

B-3. SUPPLIES AND/OR SERVICES PRICE/COST SCHEDULE. This will be a no cost contract. The

Government anticipates a labor mix from the below list of CLINS that will be utilized for issuing task orders against the contract.

B-4. AWARD. Upon award of contract, Sections K, L, and M of the solicitation will be removed, and the

Contractor’s technical proposal, including any revisions will be incorporated by reference, subject to Clause 16 (Order of Precedence).

Base Period (01 September 2025- 31 August 2028)

CLIN Description Estimated Qty Unit Unit Price Total Price

0001 Branding 0001A Development of brands LOT NO COST NO COST 0001B Operation Standards Development LOT NO COST NO COST 0001C Food Ordering and Delivery LOT NO COST NO COST 0001D Brand Sustainment and New Branding LOT NO COST NO COST 0002 Facility 0002A Planning Site Visit LOT NO COST NO COST 0002B Facility Proposal and Design LOT NO COST NO COST

0002C Facility Creation, Assembly and Equipage LOT NO COST NO COST

0003 Operations Monitoring/Reporting

0003A Pre-Opening Preparations/Grand Opening LOT NO COST NO COST

0003B Post Opening / Ongoing LOT NO COST NO COST 0003C Monitoring and Reports LOT NO COST NO COST

Total:

Option Period 1 (01 September 2028- 31 August 2031)

Qty Unit Unit Price Total Price

1001 Branding 1001A Development of brands LOT NO COST NO COST 1001B Operation Standards Development LOT NO COST NO COST 1001C Food Ordering and Delivery LOT NO COST NO COST 1001D Brand Sustainment and New Branding LOT NO COST NO COST 1002 Facility 1002A Planning Site Visit LOT NO COST NO COST 1002B Facility Proposal and Design LOT NO COST NO COST

1002C Facility Creation, Assembly and Equipage LOT NO COST NO COST

1003 Operations Monitoring/Reporting

1003A Pre-Opening Preparations/Grand Opening LOT NO COST NO COST

1003B Post Opening / Ongoing LOT NO COST NO COST 1003C Monitoring and Reports LOT NO COST NO COST

Option Period 2 (01 September 2031- 31 August 2034)

Qty Unit Unit Price Total Price

2001 Branding 2001A Development of brands LOT NO COST NO COST 2001B Operation Standards Development LOT NO COST NO COST 2001C Food Ordering and Delivery LOT NO COST NO COST 2001D Brand Sustainment and New Branding LOT NO COST NO COST 2002 Facility 2002A Planning Site Visit LOT NO COST NO COST 2002B Facility Proposal and Design LOT NO COST NO COST

2002C Facility Creation, Assembly and Equipage LOT NO COST NO COST

2003 Operations Monitoring/Reporting

2003A Pre-Opening Preparations/Grand Opening LOT NO COST NO COST

2003B Post Opening / Ongoing LOT NO COST NO COST 2003C Monitoring and Reports LOT NO COST NO COST

Option Period 3 (01 September 2034- 31 August 2037)

Qty Unit Unit Price Total Price

3001 Branding 3001A Development of brands LOT NO COST NO COST 3001B Operation Standards Development LOT NO COST NO COST 3001C Food Ordering and Delivery LOT NO COST NO COST 3001D Brand Sustainment and New Branding LOT NO COST NO COST 3002 Facility 3002A Planning Site Visit LOT NO COST NO COST 3002B Facility Proposal and Design LOT NO COST NO COST

3002C Facility Creation, Assembly and Equipage LOT NO COST NO COST

3003 Operations Monitoring/Reporting

3003A Pre-Opening Preparations/Grand Opening LOT NO COST NO COST

3003B Post Opening / Ongoing LOT NO COST NO COST 3003C Monitoring and Reports LOT NO COST NO COST

Option Period 4 (01 September 2037- 31 August 2040)

Qty Unit Unit Price Total Price

4001 Branding 4001A Development of brands LOT NO COST NO COST 4001B Operation Standards Development LOT NO COST NO COST 4001C Food Ordering and Delivery LOT NO COST NO COST 4001D Brand Sustainment and New Branding LOT NO COST NO COST 4002 Facility 4002A Planning Site Visit LOT NO COST NO COST 4002B Facility Proposal and Design LOT NO COST NO COST

4002C Facility Creation, Assembly and Equipage LOT NO COST NO COST

4003 Operations Monitoring/Reporting NO COST

4003A Pre-Opening Preparations/Grand Opening LOT NO COST NO COST

4003B Post Opening / Ongoing LOT NO COST NO COST 4003C Monitoring and Reports LOT NO COST NO COST

Base Year & All Option Years Total Estimated Price $ NO COST

(END OF SECTION B)

PART I, SECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

PERFORMANCE WORK STATEMENT

C-1. PURPOSE.

The purpose of this solicitation is to identify a Contractor capable of supporting the development and oversight of Commander Navy Installations Command (CNIC), Morale Welfare and Recreation (MWR) Food & Beverage (F&B) Internal Brands (CNIC Brands) across a world-wide geographically dispersed enterprise. The scope of the requested contract will require that the Contractor possess the knowledge, experience, infrastructure, resources, technology, manpower and financial wherewithal to provide initial evaluation;

development expertise; process manuals; management manuals; training guidance; station manuals; marketing materials, prepared foods and condiments; and to conduct initial and ongoing on-site staff and management training as well as to provide the systems in support of the CNIC MWR F&B Brands initiative in concurrence with CNIC Brand standards as detailed in this Performance Work Statement (PWS).

Contract Type: The contract will be administered as a No Cost, Indefinite Delivery, Indefinite Quantity (IDIQ) Contract.

C-2. SCOPE.

The CNIC MWR F&B Internal Brand Support Initiative is a new undertaking, and thus the number of Brand locations, the specific geographic placement of such Brand locations at military installations, the quantity of consumed food, condiments, and beverage items, and the individual or collective gross sales revenue of Brands cannot be accurately estimated or forecasted by CNIC MWR F&B. It will be the Contractor’s responsibility to build demographic profiles and competition surveys at projected, proposed, and operating Brand facility locations under each Task Order in order to determine likely business opportunities and potentially successful venues for each Brand.

It is the intent of CNIC MWR F&B to eventually open and operate approximately 100 Brand locations at military installations throughout the CNIC Worldwide Enterprise. However, no timeline has been established for achieving this general goal and the number may increase or decrease based upon market conditions, success or failure of initial efforts, or unforeseen military missions or exigencies impacting the ability of CNIC MWR F&B to develop, expand, or maintain the Brands initiative.

CNIC Navy MWR has over 350 Food and Beverage operations dispersed over 73 installations, CONUS and OCONUS. Currently our 30 Internal Brands are located as follows:

Norfolk, Virginia

Bethesda, Maryland

Great Lakes, Illinois

Guantanamo Bay, Cuba

Milton, Florida

Mayport, Florida

Rota, Spain

Kingdom of Bahrain

Yokosuka, Japan

The Contractor shall support CNIC MWR F&B to ensure that brand standardization will take place across the defined CNIC Brands. Furthermore, the Contractor shall support CNIC MWR F&B in the design, development, and implementation of additional brands. Content will be fully developed and used as a standardized language and formatted template across all locations for consistency. The Contractor shall support the design, development and operation of CNIC MWR F&B Brand facilities as detailed in each task order. The Contractor shall provide prepared food and condiments according to approved recipes. The Contractor shall assist in ensuring quality control support to an expanding number of CNIC MWR F&B Brand locations throughout the Enterprise and contribute to the development and assure the execution of Brand-specific CNIC operations guidance. The Contractor shall participate fully with CNIC MWR F&B in the implementation and execution of over-arching standardized support to include specific methodology such as product specifications and distribution; recipes; menus; cost estimates and control systems; food and condiments quality standards;

compliance tools; nutrition analysis; safety and sanitation compliance; asset control and cost maintenance; as well as facility and ground maintenance in accordance with individual Installation and Navy Base standards.

The Contractor shall provide support and resources in the branding and advertising of CNIC MWR F&B Brands. The Contractor shall adhere to applicable federal law and regulations, Department of Defense and United States Navy Instructions, CNIC Headquarters and Regional Instructions, local Installation and Navy Base rules, regulations, orders, and instructions, Unified Facilities Criteria (UFC), and applicable Federal, State, and local fire and safety procedures, overseas Status of Forces Agreements (SOFA), Host Nation Agreements, and applicable foreign and international law.

The Contractor shall provide Brand locations prepared food, condiments, and beverages subject to meeting established brand standards, complying with CNIC MWR F&B furnished recipes, delivered in a timely manner, and priced as agreed in the applicable Task Order. Food or condiments items not reasonably available from the Contractor, including but not limited to fresh produce or alternate products selected on the basis of quality and price may be obtained by CNIC MWR F&B from other sources without obligation or liability to the Contractor.

Other pre-existing CNIC MWR F&B Brand locations, or non-CNIC MWR F&B commercial sector brands operating on Navy installations, may be operated under other contracts and are not included within the scope of this contract.

For informational purposes only, annual revenue of existing non-branded CNIC MWR F&B facility locations generally range from $145,000 to $480,000, with a limited number of current locations exceeding this range (for example, CNIC Naval Station Great Lakes location revenue of $1,100,000). These non-branded locations currently encompass a wide variety of high-quality F&B Brands dining establishment options and are spread across the CNIC Worldwide Enterprise at military installations having greatly varied populations and demographics. This data is not a guarantee of similar results in the future at these or other locations. CNIC’s prior experience indicates that transitioning a non-branded location to a Branded location can result in significant increase in revenues, but such previous experience does not constitute a guarantee of future results at any military installation or venue.

The Contractor shall work closely with CNIC MWR F&B representatives at CNIC Headquarters and CNIC Regions to facilitate the conceptualization, development, review, production, dissemination and execution of the responsibilities identified in the PWS Tasks below. However, only the Contracting Officer is authorized to make or direct changes to the contract or contract requirements.

C-3. BACKGROUND.

CNIC operates MWR F&B activities throughout the CNIC Worldwide Enterprise. Currently, these CNIC MWR F&B activities are not cohesively branded. CNIC MWR intends to create, develop, and grow internally developed high quality F&B Brands throughout the Enterprise. CNIC has identified the need for Contractor support with this growth endeavor to establish unique brands, maximize consistency in program delivery, standardize processes, optimize use of industry and internal resources, supply prepared foods, condiments and beverages according to specified recipes, and provide on-site evaluation and compliance support, so as to assure the highest level of quality of service and product delivery of the CNIC Brands.

C-4. MAIN TASK ORDER OBJECTIVES.

The overall objective of CNIC MWR F&B is to improve the quality of business-specific product and service delivery through the development of the following:

• Operate successful revenue-generating internally developed high quality F&B Brands dining establishments across the CNIC Enterprise.

• Develop a standardized CNIC MWR F&B Brand program and execute a framework for quality programs that acts as a guide to CNIC MWR F&B policy and standardized practices/procedures for field operational managers.

• Deploy standard operating procedures in all areas where it is appropriate to set Enterprise-wide CNIC MWR F&B Brand regulations/guidance.

• Assure compliance of all operational guidance and best practices where appropriate.

• Deliver food and condiments of consistently high quality to the customers of CNIC MWR F&B Brands.

C-5. TASK REQUIREMENTS.

CNIC MWR F&B has currently developed eight (8) high quality dining brands:

• Better Burger and Fries: High-end hamburgers, fixings bar;

• Bombers Fresh Mex: Custom-build burrito bar/Mexican specialty cuisine;

• Gourmet Bean Cafe: Upscale coffee and soup/salad/sandwich shop;

• Rustic Crust Pizza and Wings: Hand-tossed gourmet pizza;

• Spinz: Bowling-Alley centric; Specialty burgers, finger-foods, pizza, appetizers, light fare;

• Uptown Pizza: An array of your favorite pizza offerings, as well as salads and calzones;

• Fresh Choices: Hand-tossed Signature Salads or Create Your Own Salad or Wrap; and

• Blendz: A smoothie shop that serves fresh fruit smoothies with protein add-ins.

It is anticipated that the contractor will assist CNIC MWR in the development of additional brands to meet customer and market demand.

Task 001: Development of Brands

A. Develop menus and recipes for each CNIC MWR F&B Brand:

a. In coordination with and subject to review and approval of CNIC MWR F&B, design menus coordinated to the specific and individual Brands;

b. In coordination with and subject to review and approval of CNIC MWR F&B, develop, test, and memorialize recipes coordinated to the specific and individual Brands;

B. Develop and distribute, subject to review and approval of CNIC MWR F&B, order guides & inventory levels processes and distribute to Brand facility management.

C. Develop and publish for each CNIC MWR F&B Brand:

a. Management Manuals

b. Process and Procedures Manuals

c. Training Manuals

d. Station Books/Manuals

D. Create an operating methodology subject to review and approval of CNIC MWR F&B that can be easily updated and replicated by CNIC in collaboration with the CNIC MWR F&B Program Manager.

E. Develop a comprehensive Hazard Analysis and Critical Control Points (HACCP) plan for each Brand subject to review and approval of CNIC MWR F&B.

F. Support CNIC MWR’s comprehensive cost control program aimed at minimizing waste and theft. Utilize CNIC MWR developed programs and processes during site visits. Assist CNIC MWR in further formulating, developing, and improving the cost control program.

G. Develop, in coordination with CNIC MWR F&B and CNIC Facilities, interior design standards for each Brand.

Task 002: Planning Site Visit:

The Contractor shall conduct one or more site visits as necessary in order to perform the following:

A. Build demographic profile of potential/targeted customers and competition survey of peer food venues within a 30 minute travel radius to include but not be limited to:

a. Population studies

b. Demographic profiles

c. Market saturation evaluation

d. Market share projection

B. Existing Facility Survey:

a. Measure and create an accurate floor plan/elevations of the existing facility (if any);

b. Identify and evaluate functionality of existing conditions to include storage, refrigeration, plumbing, lighting, seating, condiment bars, self-service stations, millwork, ventilation, HVAC, water and electric supply, ranges, stoves, ovens, ancillary kitchen appliances and equipment, sewage and grease trap, and other influencing conditions.

Task 003: Facility Proposal and Design:

The Contractor shall support the design and creation of a CNIC MWR F&B Brand location:

A. Proposed Facility Design:

a. Develop a concept design based on CNIC MWR F&B Brand standards, as provided, of a proposed facility subject to review and approval of CNIC MWR F&B;

i. Identify current equipment and analyze proposed equipment needs including but not limited to:

Storage and refrigeration capabilities to accommodate the product delivery cycle and assure no out-of-stocks;

ii. Plumbing, lighting, seating, condiment bars, self-service stations, millwork, ventilation, HVAC, water and electric supply, ranges, stoves, ovens, ancillary kitchen appliances and equipment, sewage and grease trap, and other influencing conditions.

b. Verify availability of adequate utilities to support specified equipment;

c. Identify commercial off-the-shelf (COTS) or custom-built Furniture Fixtures and Equipment (FF&E) according to CNIC specifications to enable efficient preparation of the menu recipes for the selected Brand;

B. Create proposed Brand location design layouts to scale for review and approval by CNIC MWR F&B;

a. Provide detailed cabinetry and counter drawings and estimated costs FOB facility.

b. Provide a detailed list and cost of equipment, cabinetry, menu boards, uniforms, small-wares, and disposables for the initial facility order.

C. Identify and inform CNIC MWR F&B of any need for more formal drawings to be prepared by a Professional Engineer or Architect in the event that a separate construction contract would be required for the establishment of the Brand location.

a. This includes requirements such as mechanical, structural and fire protection design requirements.

b. Review design requirements with local MWR and Public Works Department (PWD) to determine the PWD approval requirements.

Task 004: Operation Standards Development:

Upon CNIC MWR F&B approval of the Brand location proposal and design, the Contractor will engage in operation standards development:

A. Customize menus and recipes for the specific CNIC MWR F&B Brand location: In coordination with and subject to review and approval of CNIC MWR F&B, design menus coordinated to the specific and individual Brand as implemented by the specific task order for each site;

B. Develop and distribute, subject to review and approval of CNIC MWR F&B, customized order guides & inventory levels processes and distribute to each site Brand facility management.

C. Staffing:

a. Develop and estimate staffing guidelines and estimated labor cost subject to review and approval of

CNIC MWR F&B;

b. Utilizing NAF pay scales and PD’s create initial staffing requirement grids and calculate labor cost projections subject to review and approval of CNIC MWR F&B;

c. Customize and publish as required for each CNIC MWR F&B Brand location:

i. Management Manuals

ii. Process and Procedures Manuals

iii. Training Manuals

iv. Station Books/Manuals

D. Create an operating methodology subject to review and approval of CNIC MWR F&B that can be easily updated and replicated by CNIC in collaboration with the CNIC MWR F&B Program Manager.

E. Develop a comprehensive Hazard Analysis and Critical Control Points (HACCP) plan subject to review and approval of CNIC MWR F&B.

F. Formulate a comprehensive cost control program aimed at minimizing waste and theft subject to review and approval of CNIC MWR F&B.

Task 005: Facility Creation, Assembly and Equipage

A. As per each Task Order and as applicable, source and deliver Furniture Fixtures and Equipment (FF&E) according to CNIC specifications.

B. Provide necessary advice, guidance, expertise, coordination and support of installing FF&E at the Brand facility.

C. Provide advice, guidance, expertise, and support as necessary in reviewing construction documents and evaluating compliance of the construction contractor or team in achieving CNIC MWR F&B Brand standards at the location.

Task 006: Pre-Opening Preparations/Grand Opening:

For each CNIC MWR F&B Brand location grand opening:

A. Develop pre-opening marketing plan calendar including Limited Time Offers (LTO) for 12 months out and Grand Opening promotional plan subject to review and approval of CNIC MWR F&B.

B. Provide technical and management training of CNIC Brand facility staff.

C. To ensure full compliance and adherence with procedures and standards as established in the approved Management Manuals, Process and Procedures Manuals, Training Manuals, Station Books/Manuals, and all rules, regulations, laws, and requirements as encompassed in this PWS, for two weeks prior to grand opening, in coordination with CNIC MWR F&B representatives, perform pre-operation inspection, testing and assessment of:

a. Construction and installed equipment;

b. Prepared food, condiments and beverages;

c. knowledge, skills, and abilities of Brand location management, staff members, and employees.

D. Support and participate in Brand location Grand Opening activities including provision of electronic advertising materials, coordination of festivities, and preparation of news releases for review and approval by CNIC MWR F&B and the installation Public Affairs Officer (PAO) as required.

Task 007: Food Ordering and Delivery

A. Deliver in timely fashion as designated in each order from Brand locations all specified food and condiments adhering to highest quality standards and compliance with established CNIC MWR F&B Brand recipes at competitive market prices.

1. Manage the distribution and consolidation of authorized products, arrange for delivery per agreed schedule;

2. Cross reference CNIC Brand specific product availability to Contractor current inventory, source additional products as required.

Task 008 Post Opening/ Ongoing

A. Update and refresh procedures, management, and training manuals as needed.

B. Assess and report on site performance and adherence to CNIC MWR F&B Brand standards.

C. Provide on-going new employee position training during on-site visits.

D. Maintain regular communication and coordination with CNIC MWR F&B to ensure each Brand remains aligned with customer demand and contemporary tastes.

E. Manufacture Brand-specific products to differentiate CNIC Brands from competing operations.

F. Create forms and tools and processes to support the CNIC Brand operations as necessary.

Task 009: Monitoring and Reports

A. Visit CONUS facilities every 30 days, OCONUS facilities on a 90 day cycle. Utilize CNIC Brand specific tools and systems to assure compliance to Brand Standards;

1. In coordination with CNIC MWR F&B, periodically update and evolve all quantitative site visitation tools and documents to assure current standards are in compliance.

B. Review monthly CNIC Brand performance regarding the status and performance of each operating CNIC MWR F&B Brand facility with CNIC MWR F&B utilizing data provided from Navy Systems Applications and Products (SAP) as well as data collected by the Contractor.

C. Assist CNIC MWR F&B to bring non-compliant operations of Brand locations to within Brand standards.

D. Support CNIC MWR F&B compliance with a comprehensive food safety and sanitation program;

1. Track compliance to HACCP.

E. Review data and provide feedback in support of the established comprehensive cost control program aimed at minimizing waste and theft.

F. Provide menu engineering analysis of each Brand location in six (6) month increments, recommend menu price and product adjustments.

G. Analyze and recommend procedures and processes to build sales and control costs, recommend action to CNIC MWR F&B Brand key contact.

H. Monitor and report commodity markets to identify key item price movement. CNIC MWR and Contractor will identify certain key commodity items within the brand order guide and will establish “benchmark” price references for those items.

I. Participate and assist in scheduled inspections as developed by CNIC MWR F&B and the Contractor.

J. Contractor agrees to provide the Contractor's current Order Guide with pricing currently applicable. In the event of unique events where significant price changes are noted in commodities, Contractor reserves the right to make price changes outside of the annual method. Contractor will provide CNIC with 60 day's advance written notice of such changes in the event of unique events where significant price changes are noted in commodities.

Task 010: Brand Sustainment and New Branding

Contractor will assist and support CNIC MWR F&B in maintaining, improving, and revising existing brands as well as developing new brands:

A. Provide analysis and advice on a 2-year cycle for each existing brand with recommendations on:

1. Continued maintenance, development, modification, updating, and evolution of the brand in order to best meet customer demand.

B. As per Task Order and as requested by CNIC MWR F&B, prepare recommendations for new brand undertakings, to include but not be limited to:

1. Demographic targets

2. Projected Locations

3. Logos and marketing plan

4. Menus

5. Decoration scheme

6. Notional Rollout Schedule

7. Business Case Analysis/Cost Projections

C-6. DELIVERABLES AND ACCEPTANCE.

A. Manuals:

a. Deliver all Manuals products electronically in MS Word for paper printing and Adobe PDF (with full bookmarking and hyperlinks added) for posting to the CNIC Food and Beverage Operations Manual.

b. Deliver, review, and approval dates as established in individual Task Orders.

B. Reports:

a. Deliver all Reports products electronically in Adobe PDF.

b. Deliver, review, and approval dates as established in individual Task Orders

C. Formulas and Recipes:

a. Deliver all agreed Formulas and Recipes electronically in Adobe PDF. All such formulas and recipes developed by and for CNIC MWR F&B Brands will be the exclusive property of CNIC MWR.

b. Deliver, review, and approval dates as established in individual Task Orders

C-7. PERFORMANCE CRITERIA. Operational Hours. Each facility will incorporate their own operating hours. The duty schedule is subject to change based on government requirements.

C-7.1. Federal Holidays - The U.S. Government recognizes the following Legal Holidays established by Federal Statute:

• New Year’s Day – January 1

• Birthday of Martin Luther King Jr.– Third Monday in January

• Washington’s Birthday – Third Monday in February

• Memorial Day – Last Monday in May

• Juneteenth National Independence Day- June 19

• Independence Day – July 4

• Labor Day – First Monday in September

• Columbus Day – Second Monday in October

• Veterans Day – November 11

• Thanksgiving Day – Fourth Thursday in November

• Christmas Day – December 25

C-7.2. When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. The list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination or Collective Bargaining Agreement regarding applicable paid holidays.

C-7.3. In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by a Presidential Proclamation

C-7.4. It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not be a reason for an additional period of performance or entitlement of compensation except as set forth within the task order. In the event the Contractor’s personnel work during a holiday or other day observed by the Government employees (see above holiday listing), the Contractor may reimburse them; however, no form of holiday or other premium compensation will be reimbursed by the Government, either as a direct or indirect cost, other than their normal compensation for the time worked.

C-7.5. When the Department of Defense grants excused absence to its employees, the Contractor agrees to provide sufficient personnel to perform critical tasks already in operation or scheduled, and the Contractor shall be guided by the instructions issued by the Contracting Officer or the Contracting Officer’s Representative (COR).

C-7.6. If Government personnel are furloughed, the Contractor shall contact the Contracting Officer or the COR to receive direction. It is the Government’s decision as to whether contract support will be affected as a result of Government shutdown and/or furloughed Government employees.

C-7.7. Nothing in this section abrogates the rights and responsibilities of the parties relating to any “stop work” clause or provision included in other sections of the contract.

C-8. GOVERNMENT/NAFI FURNISHED RESOURCES.

The Government will provide access to government owned facilities, applications and information necessary to complete the tasks within this PWS. Specific items of Government furnished resources will be identified in the Task Orders of each individual CNIC Brand facility location.

C-9. TRAVEL:

Contractor travel will not be funded by CNIC MWR F&B nor will Contractor travel otherwise be reimbursed by the Government, the Navy, or any department, command, activity, organization, or instrumentality thereof.

C-10. SECURITY. The Contractor shall comply with all applicable Department of Defense (DoD) security regulations and procedures during the performance of this contract. The Contractor shall not disclose and must safeguard sensitive information, computer systems and data, Privacy Act data, and Government and contracted personnel work products that are obtained or generated in the performance of this contract.

C-10.1. The Contractor is responsible for safeguarding information of a sensitive nature. Failure to safeguard any privileged information which may involve the Contractor or the Contractor's personnel or to which they may have access may subject the Contractor and/or the Contractor's personnel to criminal liability under Title 18, section 793 and 798 of the United States Code.

C-10.2. Clearances - All Contractor employees supporting this project require a minimum of a National Agency Check and Inquiries (NACI) clearance.

C-11. CONFIDENTIALITY. This project and all materials provided to the Contractor by the Government and results, conclusions and recommendations obtained thereof shall be considered confidential in nature and treated with the same level of care that the Contractor treats its own confidential business information.

The information shall not be disclosed, copied, modified, used (except in the completion of this project) or otherwise disseminated to any other person or entity at any time to include, but not limited to inclusion in any database external to the Government without the Government’s express written consent.

C-12. INTELLECTUAL PROPERTY RIGHTS. No data provided to, or developed by, the Contractor shall be used for any purpose other than this contract and subsequent task orders. All information (data files) become the property of the government, and the Contractor shall return them to the designated program manager or COR, at the completion of the task.

C-13. PRIVACY ACT. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations. Any information reported, summarized, or otherwise considered procurement sensitive that comes about through the work performed will not be distributed or discussed outside the framework of this contract. All programs and materials developed at government expense during the course of this contract are the property of the government. Contractor personnel shall be required to obtain and maintain security badges and adhere to the security requirements of the installation. The

Government will retain rights to all intellectual property produced in the course of performing the tasks in this PWS.

(END OF SECTION C)

PART I, SECTION D: PACKAGING AND MARKING

All materials and components shall be packaged and marked to ensure all are received at the designated delivery location without damage and within the required delivery timeframe as specified.

Delivery requirements:

• All items will be inspected by food service staff. If a delivery item is considered “suspect” in terms of quality or defective according to the specifications, the Staff is to notify Contractor for inspection. In such a case, a credit memo would be issued relative to the Invoice in question.

• All items are conditionally received and found to be unacceptable must be picked up at the vendor's expense within two weeks (10 business days) of notification of noncompliance. If product is not picked up in two weeks (10 business days) it will be properly disposed.

(END OF SECTION D)

PART I, SECTION E: INSPECTION AND ACCEPTANCE

E-1. SURVEILLANCE, INSPECTIONS, AND ACCEPTANCE. All solutions, products, manuals, reports and deliverables must be approved by Technical Representative as applicable, then delivered to the COR for final approval as necessary.

The Contractor is responsible for the overall quality of contract performance and for the management of its own workforce. The COR may clarify Contractor responsibilities within the requirements of the PWS. All work to be performed under this contract is subject to Government surveillance and inspection per NAFI Clauses 10 & 39.

Unless otherwise provided herein, inspection shall be made after receipt of the supplies/equipment by the ordering activity, or after completion of services by the Contractor. Inspection and acceptance shall not be conclusive, with respect to latent defects or fraud, or with respect to the NAFIs rights under the Proof of Shipment provisions contained herein. In case any supplies/equipment or services are defective in material or workmanship or are otherwise not in conformity with the requirements of this contract, the NAFI shall have the right to reject such supplies or services, or to require replacement or correction. Rejected supplies/equipment shall be removed by and at the expense of the Contractor promptly after notice. If required by the NAFI, the Contractor, after notice of defect or non-conformance, shall, in a timely manner, correct or replace the defective or non-conforming supplies/equipment or services, or any part thereof.

When such correction or replacement requires transportation of the supplies/equipment or part thereof, all shipping costs to and from the Contractor’s plant or place of business shall be borne by the Contractor.

(END OF SECTION E)

PART I, SECTION F: DELIVERIES OR PERFORMANCE

F-1. PERIOD OF PERFORMANCE. Date of contract award with a Base Period consisting of 36 months with four multi-year option periods. Base Period consisting of Three Years; and Four (4) Three Year Option Period for a total contract period of performance not exceeding a total of fifteen (15) years. The base year period will begin on the contract award date. Individual Task Orders may extend for longer periods of time, depending on the nature of the Brand location order.

F-2. PLACE OF PERFORMANCE.

The Contractor shall perform the services identified in this PWS at various military installation locations throughout the CNIC Worldwide Enterprise, at CNIC Headquarters, Washington Navy Yard, as deemed necessary by the parties, at the Contractor’s own facilities, and at any other locations necessary to accomplish the design, creation, construction, outfitting, and supply of CNIC Branded locations as well as the training and quality control monitoring of Brand food operations. Contractor travel will not be funded by CNIC MWR nor will Contractor travel otherwise be reimbursed by the Government, or any department, command, activity, organization, or instrumentality thereof.

F-3. DELIVERABLES.

A. Develop menus and recipes for each CNIC MWR F&B Brand.

B. Develop and distribute order guides & inventory levels processes.

C. Develop and publish for each CNIC MWR F&B Brand:

a. Management Manuals

b. Process and Procedures Manuals

c. Training Manuals

d. Station Books/Manuals

D. Develop a comprehensive Hazard Analysis and Critical Control Points (HACCP) plan for each Brand E. Develop interior design standards for each Brand.

F. Develop a concept design based on CNIC MWR F&B Brand standards, as provided, of a proposed facility.

G. Create proposed Brand location design layouts to scale.

H. Develop and estimate staffing guidelines and estimated labor cost.

I. source and deliver Furniture Fixtures and Equipment.

J. Develop pre-opening marketing plan calendar including Limited Time Offers (LTO) for 12 months out and Grand Opening promotional plan.

K. Deliver in timely fashion as designated in each order from Brand locations all specified food and condiments.

L. Manufacture Brand-specific products to differentiate CNIC Brands from competing operations.

M. Create forms and tools and processes to support the CNIC Brand operations as necessary.

N. Provide analysis and advice on a 2-year cycle for each existing brand.

O. Prepare recommendations for new brand undertakings.

(END OF SECTION F)

PART I, SECTION G: CONTRACT ADMINISTRATION DATA

G-1. RESERVED

G-2. APPOINTMENT OF CONTRACTING OFFICER’S REPRESENTATIVE.

(a) The Contracting Officer’s Representative (COR) will be identified by separate letter at contract award.

(b) The COR will act as the Contracting Officer’s representative for technical matters, providing technical direction and discussion as necessary with respect to the specification or performance work statement, and monitoring the progress and quality of contractor performance. The COR is not an Administrative Contracting Officer and does not have authority to take any action, either directly or indirectly, that would change the pricing, quantity, quality, place of performance, delivery schedule, or any other terms and conditions of the contract, or to direct the accomplishment of effort which goes beyond the scope of the performance work statement in the contract.

(c) It is emphasized that only a Contracting Officer has the authority to modify the terms of the contract, therefore, in no event will any understanding, agreement, modification, change order, or other matter deviating from the terms of the basic contract between the Contractor and anyone other than the Contracting Officer be effective or binding on the Government. If, in the opinion of the Contractor, an effort outside the existing scope of the contract is requested, the Contractor shall promptly notify the Contracting Officer in writing. No action shall be taken by the Contractor under such direction unless the Contracting Officer has issued a contractual change or otherwise resolved the issue.

(END OF SECTION G)

PART I, SECTION H: SPECIAL CONTRACT REQUIREMENTS

H-1. PRIVACY ACT NOTIFICATION (Jan 2008). The Contractor will be required to design, develop, or operate a system of records on individuals, to accomplish an agency function subject to the Privacy Act of 1974, Public Law 93-579, December 31, 1974 (5 U.S.C.552a) and applicable agency regulations. Violation of the Act may involve the imposition of criminal penalties.

H-1.1. PRIVACY ACT (Apr 1984)

(a) The Contractor agrees to

(1) Comply with the Privacy Act of 1974 (the Act) and the agency rules and regulations issued under the Act in the design, development, or operation of any system of records on individuals to accomplish an agency function when the contract specifically identifies

(i) The systems of records; and

(ii) The design, development, or operation work that the Contractor is to perform;

(2) Include the Privacy Act notification contained in this contract in every solicitation and resulting subcontract and in every subcontract awarded without a solicitation, when the work statement in the proposed subcontract requires the redesign, development, or operation of a system of records on individuals that is subject to the Act; and

(3) Include this clause, including this subparagraph (3), in all subcontracts awarded under this contract which requires the design, development, or operation of such a system of records.

(b) In the event of violations of the Act, a civil action may be brought against the agency involved when the violation concerns the design, development, or operation of a system of records on individuals to accomplish an agency function, and criminal penalties may be imposed upon the officers or employees of the agency when the violation concerns the operation of a system of records on individuals to accomplish an agency function. For purposes of the Act, when the contract is for the operation of a system of records on individuals to accomplish an agency function, the Contractor is considered to be an employee of the agency.

(1) “Operation of a system of records,” as used in this clause, means performance of any of the activities associated with maintaining the system of records, including the collection, use, and dissemination of records.

(2) “Record,” as used in this clause, means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, education, financial transactions, medical history, and criminal or employment history and that contains the person’s name, or the identifying number, symbol, or other identifying particular assigned to the individual, such as a fingerprint or voiceprint or a photograph.

(3) “System of records on individuals,” as used in this clause, means a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.

H-2. RESERVED

H-3. RESERVED

H-4. SERVICE CONTRACT ACT (SCA). The McNamara-O’Hara Service Contract Act (SCA) covers contracts entered into by federal and District of Columbia agencies that have as their principal purpose furnishing services in the U.S. through the use of “service employees.” The definition of “service employee” includes any employee engaged in performing services on a covered contract other than a bona fide executive, administrative, or professional employee who meets the exemption criteria set forth in 29 CFR Part 541. The Act requires contractors and subcontractors performing services on prime contracts in excess of $2,500 to pay service employees in various classes no less than the wage rates and fringe benefits found prevailing in the locality, or the rates (including prospective increases) contained in a predecessor contractor's collective bargaining agreement. The Department of Labor issues wage determinations on a contract-by-contract basis in response to specific requests from contracting agencies. These determinations are incorporated into the contract. For contracts equal to or less than $2,500, contractors are required to pay the federal minimum wage as provided in Section 6(a)(1) of the Fair Labor Standards Act. For prime contracts in excess of $100,000, contractors and subcontractors must also, under the provisions of the Contract Work Hours and Safety Standards Act, as amended, pay laborers and mechanics, including guards and watchmen, at least one and one-half times their regular rate of pay for all hours worked over 40 in a workweek. The overtime provisions of the Fair Labor Standards Act may also apply to SCA-covered contracts. A complete copy of the Act to include applicable laws and regulations and additional information is available from:

https://www.dol.gov/agencies/whd/government-contracts/service-contracts https://www.dol.gov/agencies/whd/government-contracts/service-contracts

In addition the SCA, the following Federal Acquisition Regulation (FAR) clauses apply:

52.222-1 Notice to the Government of Labor Disputes 52.222-21 Prohibition of Segregated Facilities 52.222-22 Previous Contracts and Compliance Reports 52.222-25 Affirmative Action Compliance 52.222-29 Notification of Visa Denial (applies if the contractor is required to perform in or on behalf of a foreign country) 52.222-40 Notification of Employee Rights Under the National Labor Relations Act (applies over $250K) 52-222-42 Statement of Equivalent Rates for Federal Hires 52.222-46 Evaluation of Compensation for Professional Employees (applies over $750K and services are to be provided which will require meaningful numbers of professional employees) 52.222-50 Combating Trafficking in Persons 52.222-54 Employment Eligibility Verification (Exceptions – Worked performed CONUS; less than 120 day period of performance; Commercial off the Shelf (COTS) items) 52.222-56 Certification Regarding Trafficking in Persons Compliance Plan (applies if $550K of the contract value may be performed OCONUS; and the contract is for COTs) 52.222-56 Certification Regarding Trafficking in Persons Compliance Plan

H-5. DEPARTMENT OF LABOR WAGE DETERMINATION:

A Department of Labor Wage Determination applies to the service requirement within this solicitation and is available at https://sam.gov/search/?index=sca&page=1&pageSize=25&sort=-modifiedDate&sfm%5Bstatus%5D%5Bis_active%5D=true ; select the appropriate state and county where services will be conducted in support of this requirement and follow the instructions. The appropriate wage determination will be displayed with the applicable wage rates that are required to be paid to employees working on the services provided under the contract.

H-6. MINIMUM WAGES UNDER EXECUTIVE ORDER 13658 (APR 2016).

(a) Definitions. As used in this clause— “United States'' means the 50 states and the District of Columbia.

“Worker''—

(1) Means any person engaged in performing work on, or in connection with, a contract covered by Executive

Order 13658, and—

(i) Whose wages under such contract are governed by the Fair Labor Standards Act (29 U.S.C. chapter 8), the Service Contract Labor Standards statute (41 U.S.C. chapter 67), or the Wage Rate Requirements (Construction) statute (40 U.S.C. chapter 31, subchapter IV);

(ii) Other than individuals employed in a bona fide executive, administrative, or professional capacity, as those terms are defined in 29 CFR part 541; and

(iii) Regardless of the contractual relationship alleged to exist between the individual and the employer.

(2) Includes workers performing on, or in connection with, the contract whose wages are calculated pursuant to special certificates issued under 29 U.S.C. 214(c).

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