N4008418R6301_Atch_(1)_PWS_Maint_and_Repair_of_Hangar_Door_System_(WO_1576613).pdf

Digitally signed by

TOYOFUKU.SATOKO.127511483

Date: 2018.04.10 12:51:14 +09'00'

4/10/2018

NORRIS.JEAN

.F.1289772568

Digitally signed by

NORRIS.JEAN.F.128977256

Date: 2018.04.11 10:27:43 +09'00' 4/11/2018

SECTION C

PERFORMANCE WORK STATEMENT

FOR

MAINTENANCE AND REPAIR SERVICES OF HANGAR DOOR SYSTEMS AT YOKOSE LANDING CRAFT

AIR CUSHION (LCAC) FACILITY, COMMANDER, FLEET ACTIVITIES, SASEBO, JAPAN

ANNEX / SUB-ANNEX NUMBER TITLE

Annex 1 0100000 General Information

Annex 2 0200000 Management and Administration

Annex 15 1502000 Facility Investment

0100000 – General Information Spec Item Title Description 1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at Commander, Fleet Activities, Sasebo (CFAS), Japan under an Indefinite Delivery Indefinite Quantity type, performance-based contract that is comprised of both Recurring Work Items and Non- Recurring Work Items.

The PWS is organized into annexes. Annex 1 is "General Information".

Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements.

The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information Annex 2 Management and Administration Annex 3 Command and Staff – N/A Annex 4 Public Safety – N/A Annex 5 Air Operations – N/A Annex 6 Port Operations – N/A Annex 7 Ordnance – N/A Annex 8 Range Operations – N/A Annex 9 Health Care Support – N/A Annex 10 Supply - N/A Annex 11 Personnel Support – N/A Annex 12 Morale, Welfare and Recreation Support – N/A Annex 13 Galley – N/A Annex 14 Housing – N/A Annex 15 Facilities Support Sub-Annex 1502000 Facility Investment Annex 16 Utilities – N/A Annex 17 Base Support Vehicles and Equipment – N/A Annex 18 Environmental – N/A

1.2 Project Location The work may be performed at various locations and could vary from location to location within the Commander, Fleet Activities, Sasebo (CFAS), Japan area of responsibility including, but not limited to the following locations:

(1) Main Base;

(2) Hario Housing;

(3) Yokose POL Depot;

(4) Akasaki POL Depot;

(5) Iorizaki POL Depot;

(6) Hario-Shima Ordnance;

(7) Maebata Ordnance.

1.3 Acquisition of

Additional Work

The Government reserves the right to acquire additional hangar door system maintenance and repair services at additional locations in addition to the services and locations identified in the recurring work requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause or ordered under the indefinite delivery indefinite quantity provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.4 Background Information See the website at http://www.cpf.navy.mil/news.aspx/010077;

https://www.cnic.navy.mil/regions/cnrj/installations/cfa_sasebo.html

1.5 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as inventories, maps, floor plans, and tables to represent the type, quantity and location of services to be provided. However, offerors are encouraged to visit the project site during the site visit for offerors and to visit the technical library during posted hours as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.6 Climate Patterns See Japan Meteorological Agency (JMA) website at http://www.data.jma.go.jp/obd/stats/data/en/index.html

1.7 Related Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.8 Navy Approach to

Service Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) of the Naval Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations.

The Navy also supports the following principles:

1.8.1 Partnering Philosophy The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion.

Within the bounds of acquisition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

1.8.2 Contractor's Knowledge The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle.

Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best Practices The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy's and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract.

Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Recurring Work requirements.

Specification item 4 will always contain the Non-recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all recurring work specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.

1.10 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

0200000 – Management and Administration Table of Contents

Spec Item Title

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Directives, Instructions, and References

2.3.8 Invoicing Procedures

2.3.9 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Utilities

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control

2.6.3 Work Schedule

2.6.4 Deliverables

2.6.5 Service Interruptions

2.6.6 NAVFAC MAXIMO

2.6.6.1 MAXIMO Data

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Report

2.6.8 System and Equipment Replacement

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/Energy Manager

2.7.1.5 On-Site Supervisor

2.7.1.6 Translator/Interpreter

2.7.1.7 Key Personnel Replacements

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA)

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 One-Day Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Employee Status

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.3.1 Alcohol and Drug Abuse Prevention Plan

2.9.3.2 Chemical Hazard Communication Program

2.9.3.3 Critical Lift Plan

2.9.3.4 Demolition Plan

2.9.3.5 Emergency Response Plan

2.9.3.6 Electrical Safety Plan

2.9.3.7 Excavation/Trenching Plan

2.9.3.8 Fall Prevention and Protection Plan

2.9.3.9 Fire Prevention Plan

2.9.3.10 Hazardous Energy Control Program and Procedure

2.9.3.11 Hazardous or Toxic Agents and Environments

2.9.3.12 Heat/Cold Stress Monitoring Plan

2.9.3.13 Lead Compliance and Abatement Plan

2.9.3.14 Respiratory Protection Program

2.9.3.15 Scaffolding Plan

2.9.3.16 Site Sanitation Plan

2.9.4 Crane Operations

2.9.4.1 Crane Inspections

2.9.4.2 Rigging Gear

2.9.4.3 Crane Operators

2.9.5 Accident and Damage Reporting

2.9.5.1 Accident Reporting and Notification Criteria

2.9.6 Fire Protection

2.9.7 Monthly On-Site Labor Report

2.9.8 OSHA Citations and Violations

2.9.8.1 Japanese Labor Standards Inspection Office (LSIO) Citations and Violations

2.9.9 Safety Inspections and Monitoring

2.9.10 Safety Certification

2.9.11 Safety Apparel on Jobsites

2.9.12 Emergency Medical Treatment

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Non-Hazardous Waste Disposal

2.10.2.2 Hazardous Waste Disposal

2.10.2.3 Spill Prevention, Containment, and Clean-up

2.10.2.4 Hazardous Material Management

2.10.2.5 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.6 Noise Control

2.10.2.7 Salvage

2.10.2.8 Asbestos Containing Material (ACM)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.11 Disaster Preparedness

2.12 Technical Library

2.13 Warranty Management

2.14 Recurring Work Procedures

2.14.1 Notification to the Government for Work Above the Recurring Work Limitations

2.14.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.15 Non-recurring Work

2.15.1 Unit Priced Labor (UPL)Work (Negotiated)

2.15.1.1 Non-recurring Preparation of Proposals

2.15.1.1.1 Labor Requirements

2.15.1.1.2 Material and Equipment Requirements

2.15.1.2 Issuance of Final Task Order

2.15.2 Non-recurring ELINS

X700 and X701 Labor: Unit Priced Labor (UPL)Work X702 Material and Equipment: UPL Work (Negotiated)

0200000 - Management and Administration

2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General Information

2.2.1 Government Regular

Working Hours The Government's regular working hours are from 0800-1645, five (5) days per week, Monday through Friday, except observed Federal holidays.

Work outside of regular working hours, regardless of Federal and Japanese holidays, are required under this contract at no additional cost to the Government. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior Contracting Officer (KO) and/or Contracting Officer’s Representative (COR) approval.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to

Contractor Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours. Service call work of emergency nature will not be required for this request.

2.2.2 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General Administrative

Requirements

2.3.1 Required Conferences

and Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor shall attend meetings as requested by the KO and/or COR.

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

When repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractors teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three (3) goals:

- The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

- The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

- The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3.1 Informal Partnering The KO and/or COR shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel. The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award and will be held at a Government provided facility as designated by the KO and/or COR.

The Initial Informal Partnering Session will be conducted and facilitated provided by the KO and/or COR. The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the Administrative Contracting Officer (ACO) will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

* Project Manager

* Quality Manager

* Site Safety and Health Officer Translator/Interpreter if required.

2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, Japanese, prefectural, and local laws and regulations.

The Contractor shall submit copies of Permits and Licenses per Section F and Spec Item 2.2.1, Certification, Training, and Licensing of 1502000, Facility Investment.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-5, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: ¥50,000,000 per occurrence

Automobile Liability: ¥20,000,000 per person, ¥50,000,000 per occurrence, ¥2,000,000 per occurrence for property damage

Workmen's Compensation: As required by Japanese worker's compensation and occupational disease statutes

Employer's Liability coverage: Not applicable

Other as required by Japanese Law

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-02. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.8 Invoicing Procedures Refer to applicable contract clause and J-0200000-03 for invoicing instructions.

2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included among the Forms in J-0200000-04.

2.3.10 Government

Performance Assessment

The Government will conduct performance assessments (PA) of contractor performance to ensure services and products comply with contract requirements and payments are proper. The Government may use several methods of evaluation to assess performance, both interim and final, and may vary these assessment methods and frequencies based on contractor performance. The Government’s Performance Assessment Plan (PAP) will be provided to the Contractor after contract award for information and constructive interaction. The Government may alter its plan at any time at its discretion.

The Government will send performance assessment reports and customer complaints reports to the Contractor. The Contractor is required to respond within twenty-four (24) hours upon receipt of Government performance assessment reports and customer complaint reports for the action to be taken in response to the reports or complaints. Performance assessment reports include, but are not limited to, the Performance Assessment Worksheet and the Customer Complaint Record.

2.4 Government-Furnished

Property, Materials and Services

In accordance with FAR 52.245, GOVERNMENT PROPERTY and NAVFAC Clause 5252.245-9300, GOVERNMENT-FURNISHED PROPERTY, MATERIALS AND SERVICES, and the following paragraphs, the Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, equipment and services for use in connection with this contract as stated below.

2.4.1 Government-Furnished

Utilities

The Government will furnish water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. Information concerning the location of existing outlets may be secured from the KO and/or COR. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, State, local, and installation codes and regulations for backflow prevention devices and electrical transformer provisions. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

Government-furnished utilities shall not be used for any purpose other than those specified and ordered under the provisions of this contract.

2.5 Contractor-Furnished

Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO and/or COR may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government.

Materials containing asbestos, lead (as to coatings, the Contractor shall not use coatings having a lead content over 0.06 percent by weight of nonvolatile content. Non-lead certificate shall be submitted each time the Contractor uses the coating), and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO and/or COR may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards.

Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders twenty-four (24) hours a day, seven (7) days a week, Monday through Sunday throughout the contract period, including federal holidays. The Contractor shall provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours. See additional information on 1502000 Facility Investment, Spec Item 3.1.

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the KO and COR. A status update of any item of work must be provided within two (2) hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO and COR of any difficulty in scheduling work due to Government controls.

2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

Government acceptance of deliverables will not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.6.5 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, COR, affected tenants, and customers by an electronic mail using the Facility Impact Notification System (FINS) per Section F. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, COR, affected tenants and customers as soon as practicable.

2.6.6 NAVFAC MAXIMO MAXIMO is the Computerized Maintenance Management System (CMMS) used by the Government for work order history, asset management, and condition assessment. The Contractor shall provide all required data for NAVFAC MAXIMO at no additional cost to the Government as identified below: The Contractor is not required actual data input in NAVFAC MAXIMO.

2.6.6.1 MAXIMO Data Required data fields are indicated in the Infrastructure Condition Assessment Program (ICAP) Inventory Data Form provided in J-0200000-

04. The Contractor shall select the required data from UNIFORMAT Data List provided in J-0200000-08. The Contractor shall provide specified data for all work performed in 1502000 Facility Investment per Section F. Further instructional information detailing the process for submitting the specified information for the ICAP Inventory Data Reporting is provided in J-0200000-09. The Government will utilize the data given from the Contractor.

As part of the update the Contractor may be asked to modify the file to add/move columns in their submission. The Contractor also shall provide up to 10 extra data elements or columns with as many as 150 characters per element for the Government to define during contract performance at no additional cost to the Government. The Government will provide the

Contractor 60 calendar days notice of modifications to the file format.

2.6.7 Quality Management

System (QMS) The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality Management

(QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.6.7.2 Quality Inspection and

Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five (5) calendar days of termination of the contract.

2.6.7.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month.

The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 System and Equipment

Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced.

Substitutes for replacement components must be accepted by the KO and /or COR prior to use per Section F. The KO and/or COR will furnish available information for the existing systems and equipment.

2.7 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel Key personnel shall include the Project Manager (PM), Quality Manager, and Site Safety and Health Officer (SSHO). All Key Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirement; otherwise, provide an Interpreter/Translator as applicable.

Key personnel such as PM, Quality Manager, SSHO, and the designated alternates shall be employees of the Prime Contractor. The other key personnel positions of Environmental/Energy Manager, On-site supervisor(s), and Interpreter/Translator may be Subcontractor personnel if qualified.

The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The initial submission shall include resume of each key personnel and their alternates. A sample format of resume is provided in J-0200000-04. The Contractor shall provide any additional information requested by the KO and/or COR necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, Interpreter/Translator (if required), and on-site supervisor(s) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

Any potential replacement of departing key personnel shall be subject to the acceptance of the Government.

2.7.1.1 Project Manager (PM) The Contractor shall provide a PM and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract.

The PM shall have at least three (3) years of experience in managing a workforce providing services on contracts of similar size, scope and complexity. The PM may serve as the SSHO, on-site supervisor, Environmental/Energy Manager, and Translator/Interpreter (if required), if qualified.

The PM must have the authority to sign all contract related documents.

The PM must be appointed in writing by the signatory of the contract.

During the absence of the PM for leave or other temporary purposes, the Contractor shall identify and appoint in writing an alternate that possess the equivalent authority as the PM for the temporary period of time identified in the appointment letter. The alternate shall have the similar qualifications of the PM, and must be appointed in writing by the PM or signatory of the contract and approved by the KO.

The PM or designated alternate shall be available on-site within four (4) hours after the KO and/or COR or authorized Government representative’s call.

2.7.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate, as applicable who has full responsibility for assuring Performance Objectives and Performance Standards identified in this contract are met. The Quality Manager must report directly to a senior corporate official and shall not report directly to the PM.

The Quality Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:

The Quality Manager shall complete the course entitled “Construction Quality Management for Contractors” prior to the start of contract performance. This course is periodically offered by the Government.

Contact an authorized Government representative to schedule attendance to the course.

The Quality Manager shall have at least three (3) years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager may serve as the SSHO, Environmental/Energy Manager, and Translator/Interpreter (if required), if qualified. The Quality Manager shall not be the same person as the PM and on-site supervisor under this contract.

The Quality Manager or designated alternate shall be on-site during Government’s regular working hours, and shall be on-site within four (4) hours after the KO and/or COR or authorized Government representative’s call after Government’s regular working hours.

The designated Alternate Quality Manager shall have the similar qualifications as the Quality Manager.

2.7.1.3 Site Safety and Health

Officer (SSHO)

The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project.

Provide a Safety oversight team that includes a minimum of one (1) Competent Person at each project site to function as the Site Safety and Health Officer (SSHO). The SSHO or an equally-qualified Designated Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs.

A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent

Persons(s) to the KO for acceptance in consultation with the Safety Office.

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed five (5) years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past or three (3) years experience if he/she possesses a Certified Safety Professional (CSP) or safety and health degree. The SSHO shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four (4) years. The SSHO may be the same person as the PM but shall have fulfilled the pre-requisite qualification and experience.

Note: Host Nation safety training will be considered to meet this training requirement. The Japan Construction Occupational Safety and Health Association (JCOSHA) safety course “Course for Construction Site Foreman (Kouji Shunin course / 工事主任コース)” or “Course for Construction Site Managers (Shocho course / 所長コース),” which is an acceptable equivalent to the 30-Hour OSHA construction safety course mentioned above. JCOSHA website:

http://www.kensaibou.or.jp

The SSHO shall be available on-site within four (4) hours after the KO and/or COR or authorized Government representative’s call after the Government’s regular working hours.

2.7.1.4 Environmental/Energy

Manager

The Contractor shall provide an Environmental/Energy Manager whose primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Environmental Management System, the Installation Energy Plan, and other specified Sustainability requirements affecting this contract. The Environmental/Energy Manager shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and energy policy.

The Environmental/Energy Manager shall have a minimum two (2) years experience with environmental procedures similar to those of this contract;

familiarity with Environmental Management Systems (EMSs); and knowledge of environmental regulations and federal energy laws and policy (including energy and water reduction requirements and renewable energy requirements) that are applicable to operations similar to those of this contract.

2.7.1.5 On-site Supervisor The Contractor shall provide an on-site supervisor(s) who has maintenance and repair experience on systems listed in this contract or on similar systems listed at least three (3) years. On-site supervisor may service as the PM if qualified but shall not serve as the Quality Manager and as the SSHO.

2.7.1.6 Translator/Interpreter If an Interpreter/Translator is required (because the PM, Quality Manager, (If required) or SSHO do not have English proficiency), the Contractor shall furnish the service of an interpreter/translator available within four (4) hours during and after Government's regular working hours. This interpreter/translator shall have strong knowledge of the English language in terms of writing, listening, speaking and reading skills. Interpreter/translator’s English skills shall also be well suited to the construction and service industry. List the license, certificate of English skills, or alternate qualifications in the resume. If at any time the KO feels the Contractor’s interpreter is unable to perform the duties required of him/her, the KO will ask for his/her immediate replacement. A PM, Quality Manager, SSHO, Environmental/Energy Manager, or on-site supervisor may serve as an Interpreter/Translator, if qualified.

2.7.1.7 Key Personnel

Replacements

During the first 180 calendar days after the contract award date, the Contractor shall not replace or substitute any key personnel unless such changes are necessitated by an individual’s sudden illness, death, termination of employment or circumstances which are beyond Contractor’s control.

During the performance of the contract, the Contractor shall notify the KO and COR when it intends to remove or replace key personnel and provide the names and resumes of the temporary substitutes or permanent replacements. The notification shall be submitted to the KO and COR in writing at least thirty (30) calendar days in advance of the intended hire date. Key personnel positions shall not be vacant for more than fourteen

(14) calendar days.

If the Contractor replaces key personnel, the full requirements of contract specification item of 2.7.1 Key Personnel remain and the Contractor shall comply with Naval Facilities Acquisition Standards (NFAS) clause 5252.237-9301, SUBSTITUTIONS OF KEY PERSONNEL. The KO and COR are the determining authority for comparable qualifications. The KO and COR are the approving authority for all key personnel substitutes or replacements.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall read and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.7.2.1 Employee Certification

and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within four (4) hours of request. Training for Contractor personnel to meet qualification requirements shall be provided at no additional cost to the Government.

2.7.2.2 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO and COR reserve the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.4 Identification as

Contractor Employee Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.2.5 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO and COR to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.3 Enterprise-wide

Contractor Manpower Reporting Application (eCMRA)

The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://www.ecmra.mil/.

Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil/.

2.8 Security Requirements The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted or as requested by the KO and/or COR or authorized Government representative when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per Section F. The list shall include but not limited to, all Key Personnel, employee’s name, position titles, and identify the company names and employees of all subcontractors performing on this contract. Upon request of the KO and/or COR, the Contractor shall provide the identification numbers of all Contractor and subcontractor employees.

If any change occurs to the organization, or if subcontractors are changed depending on the ordered work, the revised organization chart shall be submitted.

2.8.2 Vehicles The company name shall be displayed in English on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid license plate that complies with Japanese Road Transport Vehicle Act. Vehicles shall meet all other requirement of the Japanese Road Transport Vehicle Act, such as safety standards, and shall carry proof of insurance and registration. Vehicles shall be maintained in good repair and inspected daily prior to use.

Prior to the start of on-site work, and as changes are made thereafter, the Contractor shall submit a Vehicle Listing to be utilized during the project to the KO and COR per Section F.

Vehicles brought on base shall be used in the execution of work under the contract. Vehicles primarily used for commuting shall not be parked on base.

2.8.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. All Pass Requests shall be submitted to the KO and/or COR prior to the required start/attendance date per Section F.