Attachment_2_-_FY19_QASP_Matrix_for_Barge_Maintenance.pdf
PDF 250 KB Posted
- Attached to
- Barge Maintenance Services 9/23/19-9/22/20 Federal contract opportunity
- Solicitation number
- N3904019Q0251
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Attachment_1_-_Performance_Work_Statement.pdf | ||
| Attachment_4_-_Past_Performance_Information_Form.pdf | ||
| Exhibit_A-E_2019.xlsx | XLSX spreadsheet | |
| N3904019Q0251_Request_for_Quotations.pdf | ||
| Attachment_3_-_Wage_Determination.pdf |
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Text version
QUALITY ASSURANCE SURVEILLANCE PLAN,(MATRIX)
BARGE MAINTENANCE
Deliverable or Service
Requirement
Measurement/
Metric
Performance Standards Maximum Error Rate
Method of Surveillance
Procedures to be taken when performance standards are met/not met
Planned
Maintenance
ELIN A101
Quality
Timeliness
Responsiveness
Contractor’s ability to satisfactorily meet the customer’s expectations of completed work.
On time delivery of products, status reports, invoicing
Contractor’s written response within 3 days of CDR(s)
How well the contractor responds to customer concerns and the approach used to resolve problems.
0% -Contracting Officer’s
Representative (COR) review of Barge Trouble
Log
-Announced and unannounced inspections
-Customer feedback
FAR Clause 52.212-4 “Contract Terms and
Conditions – Inspection /Acceptancce
Positive: Letters of Commendation and/or
Appreciation, Favorable Performance
Reviews.
Negative: Performance will be documented on
CPARS.
In Addition, FAR 52.246-6 (f), (g) and (h).
Cleaning and
Sanitizing
ELIN A102
concerns and the approach used to resolve problems.
0%
-COR inspection before and after cleaning
Conditions – Inspection /Acceptance
Test and Inspections
ELIN A103
concerns and the approach used to
0% -COR review survey inspection results.
- Customer feedback
Fire Fighting
Equipment
Repair/Replace, Maintenance
ELIN A104
0% -Unannounced inspections conducted by the COR
Conditions – Inspection /Acceptancce
Laundry Equipment, replace
ELIN A105
How well the contractor responds to customer concerns and the approach used to resolve problems.
0% -COR inspection of operational equipment
Habitability Repairs
ELIN A106
-COR inspection of operational equipment or completed work
Electrical Repairs
ELIN A107
How well the contractor responds to customer concerns and the approach used to resolve problems.
0%
-COR inspection of
Miscellaneous
Repairs
ELIN A108
0%
Negative: Performance will be documented on CPARS.
Unplanned Parts and
Repairs
ELIN A110
0% -Unannounced inspections conducted by the COR
-COR/KO review of price quote for recommended repair
Negative: Performance will be documented on CPARS.
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