17-P-0135_QASP_MATRIX_-_Reverse_Osmosis_Corrective_Actions.doc

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Repair of Reverse Osmosis Units #1 & #2
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N39040-17-T-0135
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QASP Matrix

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QUALITY ASSURANCE SURVEILLANCE PLAN, (MATRIX)

USS SPRINGFIELD SSN 761 TO SUPPORT CORRECTING REVERSE OSMOSIS DEFICIENCIES FY2017

Deliverable or Service Requirement
Measurement/

Metric

Performance Standards
Maximum Error Rate
Method of Surveillance
Procedures to be taken when performance standards are met/not met

Reverse Osmosis System Repair

Quality

Timeliness

Responsiveness

Correct reverse osmosis system deficiencies described in Paragraph 2 of Statement of Work (SOW).

Maintain system cleanliness in accordance with Paragraph 2.7- 2.9.

Complete the work within the period of performance (POP) provided in Section F of contract.

Contractor’s ability to respond to unforeseen issues that may arise as a result of contract performance.

0%

0% 0%

0%

NOTE: Although ideally a 0% error rate is desirable, it is imperative the contractor is able to take corrective action in a timely manner to keep the project on schedule when errors occur.

Unannounced inspections conducted by the Contracting Officer’s Representative (COR) and/or by the Technical Point of Contact (TPOC) Customer feedback Positive and negative performance by the Contractor will be recorded accordingly in the COR Monthly Report and included in the contract file for future evaluation of past performance.

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