DRAFT_PWS_ROTA_BOSC.pdf

0100000 – General Information Spec Item Title Description 1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at the U.S. Naval Station, Rota, Spain (NAVSTA Rota) by means of a combination firm fixed-price (FFP) and indefinite delivery-indefinite quantity (IDIQ) Contract. The PWS is organized into annexes and specifications listed below. Annex 1 contains "General Information" common to the entire contract within Specification 0100000, Annex 2 contains the on-site project management and administration requirements common to the entire contract within Specification 0200000, and Annexes 3 through 18 contain the technical requirements within one or more applicable seven-digit-numbered specifications as follows:

Annex 1 General Information Specification 0100000 General Information Annex 2 Management and Administration Specification 0200000 Management and Administration Annex 3 Command and Staff--N/A Annex 4 Public Safety--N/A Annex 5 Air Operations Specification 0501030 Aviation Fuel Support Annex 6 Port Operations--N/A Annex 7 Ordnance--N/A Annex 8 Range Operations--N/A Annex 9 Health Care Support--N/A Annex 10 Supply--N/A Annex 11 Personnel Support--N/A Annex 12 Morale, Welfare and Recreation Support--N/A Annex 13 Galley--N/A Annex 14 Housing--N/A Annex 15 Facility Support Specification 1502000 Facility Investment Specification 1503010 Custodial Specification 1503020 Pest Control Specification 1503030 Integrated Solid Waste Management

(ISWM)

Specification 1503050 Grounds Maintenance and Landscaping Annex 17 Base Support Vehicles and Equipment Specification 1700000 Base Support Vehicles and Equipment Annex 18 Environmental Specification 1800000 Environmental

Spec Item Title Description

1.2 Project Location The work shall be performed at various locations and could vary from location to location. The Government way modify or add to these locations at any time during the performance of the contract. The Government’s intention is to have specified work performed at NAVSTA Rota and its outlying support sites as follows:

(1) Aviation Fuel Support (Specification 0501030) various locations.

(2) Facility Investment (Specification 1502000) various locations.

(3) Custodial (Specification 1503010) various locations including Valencia, Spain.

(4) Pest Control (Specification 1503020) various locations.

(5) Integrated Solid Waste Management (Specification 1503030) various locations.

(6) Grounds Maintenance and Landscaping (Specification 1503050) various locations.

(7) Base Support Vehicles and Equipment (Specification 1700000) various locations.

(8) Environmental (Specification 1800000) various locations.

1.3 Acquisition of

Additional Work

The Government reserves the right to acquire additional services resulting from Military Construction (MCON) or other proposed construction at other locations in addition to the services and locations identified in the Firm Fixed Price requirements of this contract. Additional services will be incorporated into the contract per the CHANGES clause, Section I, or as ordered under the IDIQ provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.4 Background

Information

NAVSTA Rota is located between the towns of Rota and El Puerto de Santa Maria across the bay from the city of Cádiz, on the southwest coast of Spain. The installation encompasses more than 6,000 acres of land and is a Spanish Naval Base used jointly by Spain and the United States. It is commanded by a Spanish Vice Admiral and is home to the Headquarters of the Spanish Fleet.

1.5 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as maps, floor plans, and tables to represent the type, quantity and location of services to be provided. However, offerors are encouraged to visit the project site during the site visit for offerors and to visit the technical library during posted hours as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.6 Climate Patterns The Andalucia region’s climate is mediterranean with dry hot summers and mild winters. Annually, temperatures vary from 45°F to 85°F and rarely drop below 37°F or exceed 95°F. The warm season extends from 21 June to 20 September with average daily high temperatures above 80°F. The hottest day of the year is 20 July with an average high of 85°F and low of 68°F. The cold season lasts from 23 November to 9 March

Spec Item Title Description with an average daily high temperature below 65°F. The coldest day of the year is 14 January with an average low of 45°F and high of 60°F. The relative humidity typically ranges from 43% (comfortable) to 93% (very humid) annually. Wind speeds vary from 0 mph to 15 mph (calm to moderate breeze), rarely exceeding 25 mph (strong breeze).

1.7 Related Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer.

Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.8 Navy Approach to

Service Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) of the Naval Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations. The Navy also supports the following principles:

1.8.1 Partnering Philosophy The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion. Within the bounds of acquisition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

Spec Item Title Description

1.8.2 Contractor's

Knowledge The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best

Practices

The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy's and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract. Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Firm Fixed-Price (FFP) requirements. Specification item 4 will always contain the Indefinite Delivery-Indefinite Quantity (IDIQ) requirements.

Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all firm fixed priced specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items. Specification Items 3.2 and

3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.

Spec Item Title Description

1.10 Navy PBSC Approach The Navy’s approach to performance-based service contracting

(PBSC) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

0200000 - Management and Administration Spec Item

Title Description

2 Management and Administration

2.1 Definitions and Acronyms Definitions and Acronyms are listed in J-0200000-01.

2.2 General Information

2.2.1 Government Regular

Working Hours The Government's regular working hours are from 0730-1730, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain technical specifications requires Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Observed U.S. Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to Contractor

Working Hours

If the Contractor desires to work during other than the Government's regular working hours excluding work to be performed during specified hours, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours to the KO for approval at least seven calendar days prior to requested day.

2.2.2 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to lower level spec items 3.1.1, 3.1.2, 3.1.2.1, etc.

2.3 General Administrative

Requirements

2.3.1 Required Conferences and

Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor shall attend a monthly and other regularly scheduled meetings as may be directed by the KO. The Contractor shall be available for any unscheduled meetings within four hours following notice from the Government.

2.3.2 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the Performance Assessment team, and representatives of the installation will be invited to participate in the Partnering process. Key members of the prime and subcontractors teams, including FMFS Supervisor shall participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

The project’s characteristics, including high risk, high

Spec Item

Title Description visibility, technical complexity, and monetary threshold (exceeding $15M) determine the process level to be used;

therefore, Formal Partnering applies to this contract.

2.3.2.1 Formal Partnering

Meetings

The initial Formal Partnering Meeting will be held no later than 30 days after award. The Formal Partnering Meeting attendees will collectively develop recommended duration and frequency of follow-on sessions. Per NAVFAC BMS B-

14.16 FSC Partnering Process, the Formal Partnering

Meetings are led by a Professional Partnering Facilitator who brings their expertise and facilitation skill to the team. The Professional Partnering Facilitator shall be hired by the Contractor under the terms of the contract and shall be acceptable to both the Contractor and the Government. All meeting participants shall pay their own costs for meals, lodging, and transportation associated with Partnering.

2.3.2.2 Contract Partnering

Administration

The initial Formal Partnering Meeting will be at least a half-day to a full day in duration and the follow-on meetings, held at a minimum once every six months or as agreed to by the partners will be approximately a half-day in duration. The initial Formal Partnering Meeting should be held at a neutral location off the installation that is acceptable to the Contractor and to the Government but may be held at NAVSTA Rota based on facility availability. Follow-on meetings may be held at locations agreed to by both parties. The Contractor shall pay all costs associated with the Partnering effort including facilitator, meeting room, and other incidental items. Prior to convening Partnering Meetings, the Contractor shall coordinate with the Facilitator the requirements for incidental items, e.g., audio-visual equipment, computer(s), white boards, easels, flipchart paper, colored markers, note paper, pens/pencils, colored flash cards, and provide these items at the Partnering Meetings. The Contractor shall provide copies of all documents necessary for distribution to all attendees.

Upon award, the KO will contact the Contractor, supported commands, Region, and Installation stakeholders, and the Performance Assessment team to discuss implementation of Partnering. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial Partnering Meeting and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on Partnering Meeting must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below shall be present during the initial and all follow-on Partnering Meetings. Other stakeholders may attend if they desire or as recommended by the partners.

Spec Item

Title Description

2.3.2.3 Contract Partnering

Meeting Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. The Contractor shall provide the following mandatory personnel (indicated by an asterisk):

*President/Vice President *Contract Project Manager(s) *Superintendents *Quality Manager(s) *Site Safety and Health Officer (SSHO) Sub-contractor Representatives

2.3.3 Training and Certification The Contractor shall obtain training and certification as follows and as may be specified within Spec Item 2 of individual Technical Specifications.

2.3.3.1 Training for Maintenance

and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, where offered, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3.2 MTF Pathogen Training The Project Manager, Site Safety and Health Officer, and other Contractor personnel performing work where they may be exposed to blood or other potentially infectious materials in an MTF shall receive pathogen training prior to beginning service.

2.3.3.3 MTF Pre-employment

Training

All Contractor employees working in MTF Buildings shall complete pre-employment training two weeks prior to start of work. The Contractor shall maintain on-site a training document for each employee that shall become a portion of the employees’ permanent record.

The topics for pre-employment training shall cover:

Naval Hospital Rota Infection Control Manual Infection Control Health Insurance Portability and Accountability Act

(HIPAA) regulations address security and privacy of "protected health information" (PHI).

Safety Management Plan Security Management Plan Hazardous Materials Hazardous Waste Emergency Preparedness Life Safety (Fire Training) Medical Equipment Utilities

The Contractor shall implement annual training on all pre-employment training topics and any new training topics may be required as the result of new MTF requirements.

The Contractor shall submit to the KO within 30 days following award a complete lesson plan for each topic of required pre-employment and annual training. The lesson plans and complete training program shall be part of the Contractor’s Environment of Care Policy and Procedures Manual and shall

Spec Item

Title Description be available for Government review at any time.

The Contractor shall document the competency of each employee after each training module. These records shall be maintained current and accurate, and available for review by the Government at all times. The training record shall indicate the class, date, time, place, instructor, and signature of the instructor and the signature of the employee.

2.3.3.4 Contractors Environment

of Care (EOC) Policy and Procedures Manual

The Contractor shall develop and submit to the KO for review within 30 days following contract award an EOC Policy and Procedures Manual addressing all training and record keeping for documentation of employee competency. The manual shall be updated and reviewed by the Contractor as often as necessary to incorporate the latest MTF policies, and shall be made available for Government inspection and for inspection review by The Joint Commission at any time.

2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable European, Host Nation, U.S.

Federal, and local laws and regulations. The Contractor shall submit copies of permits and licenses per Section F.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-

05, INSURANCE – WORK ON A GOVERNMENT

INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 USD per occurrence

Automobile Liability: $200,000 USD per person, $500,000 USD per occurrence, $20,000 USD per occurrence for property damage

Workmen's Compensation: As required by Italian law and local worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000 USD, except in localities where worker's compensation may not be written by private carriers

Other as required by Host Nation and local laws.

Spec Item

Title Description

2.3.6 Protection of Government

Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Government Information

Technology (IT) System

Refer to Spec Item 2.6.6.

2.3.8 Instructions, Directives, and References Applicable Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other directives, instructions, and references are listed in J- 0200000-02 and in spec item 2 of applicable Technical Specifications. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.9 Invoicing Procedures Refer to J-0200000-07.

2.3.10 Forms Refer to J-0200000-08 in Section J for all forms referenced in this Annex.

2.4 Government-Furnished

Property, Materials and Services

In accordance with FAR 52.245, GOVERNMENT PROPERTY and NAVFAC Clause 5252.245-9300, GOVERNMENT-FURNISHED PROPERTY, MATERIALS

AND SERVICES, and the following paragraphs, the Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials for use in connection with this contract.

2.4.1 Government-Furnished

Facilities (GFF)

The Government will only furnish or make available to the Contractor a site to erect a Contractor furnished facility. The Contractor may erect, at its own expense, including purchase and financing, transportation, erection, and any other related cost, a temporary, portable facility for work to be performed under this contract. The temporary facility shall be prefabricated galvanized sheet metal structure on steel framing set on concrete slab. Electricity, water, sewage and telephone lines located at or within the Government site are available at no cost for the Contractor’s use; however, no outlets to these utility lines exist. Information concerning the exact location of lines may be obtained, upon request, from the PAR. The Contractor shall provide all labor and materials necessary to make tie-in connections and shall maintain all service lines at their own expense.

2.4.2 Government-Furnished

Utilities The Government will furnish water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. Information concerning the location of existing outlets may be secured from the KO. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site, and backflow prevention devices on connections to domestic water lines, and electrical transformer provisions on connections to electric lines. The Contractor shall meet all European, Host Nation and U.S. Federal installation codes and regulations for backflow prevention devices and electrical transformer

Spec Item

Title Description provisions. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

2.4.3 Government-Furnished

Materials (GFM)

The Government will provide no GFM.

2.4.4 Government-Furnished

Equipment (GFE)

The Government will provide no GFE.

2.4.5 Joint Inspection Within 30 calendar days after contract award the Government and the Contractor shall jointly inspect and determine the serviceability and existing condition of the GFF, GFM, and GFE. The inspection shall be documented in a written report by the Contractor. This report shall identify deficiencies agreed upon by the Government and the Contractor. A complete inspection report shall be submitted to the KO within ten calendar days following the scheduled inspection date. This report shall include a narrative description of the current condition of GFF, GFM and GFE, and a detailed list of all repairs required to bring the system up to complete reliable, and safe operating condition, as originally intended and designed. The report shall be accepted and signed by the Government and the Contractor. The Government is not obligated to immediately correct the deficiencies, but may elect to: a) perform the work through service requests; b) perform the work under the IDIQ portion of the contract; c) defer the work; or d) correct the deficiencies through different means. Any subsequent deficiencies discovered which result from the normal operation of the system, equipment, facility, and are routine in nature shall be performed by the Contractor as preventive maintenance work (if within the limits of preventive maintenance) or through service requests (if within the specified limits of service request work) and shall be included in the FFP portion of the contract.

2.5 Contractor-Furnished

Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite.

Energy efficient tools and equipment shall be used when available. The KO may at any time require samples, Material Safety Data Sheets (MSDS), or manufacturer’s data cut sheets of materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide staff with the necessary management expertise to assure performance

Spec Item

Title Description objectives and standards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and Work Status Reports shall be provided when requested by the KO. A written status report of any item of work shall be provided within two hours of the inquiry during regular working hours and by 0800 the following work day for inquiries after regular working hours.

2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

2.6.5 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants and customers at least fifteen calendar days prior to the event. The request for authorization will include the date, type of service to be interrupted, the interruption starting and ending time (within plus or minus 15 minutes). Contractor shall not proceed without prior approval. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.6 Government's

Computerized Maintenance Management Systems

(CMMS)

The Contractor shall provide a CMMS to manage all service operations and shall provide all required data as identified in J-0200000-03, Contractor MAXIMO Data Reporting Requirements and below.

Required service performance data fields indicated in J- 0200000-03 are required for all work performed within Specification 1502000 Facility Investment. Further instructional information is also provided in J-0200000-03.

The Contractor agrees to provide up to ten extra data elements or field rows with as many as 150 characters per element or row for the Government to define during contract

Spec Item

Title Description performance, and also to continue to deliver required performance data into any future Government MAXIMO versions at no additional cost to the Government. Data shall be provided to the Government at the end of each workday via the following method:

- DIRECT ENTRY: The Contractor shall input required service performance information directly into the Government’s MAXIMO system per J-0200000-03.

The Contractor shall use the Government furnished Defense Medical Logistics Support System (DMLSS) to manage all work at the Naval Hospital facilities, to include scheduling inspection and maintenance work orders, tracking historical maintenance and repair activities (task, man-hours, materials, and cost), maintaining equipment inventories, and all other maintenance and repair related management functions as directed by NAVHOSP facilities personnel. Training on the use of DMLSS will be provided by the Government.

2.6.7 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program per the provisions specified herein. The Contractor’s QMS Program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality Management

(QM) Plan The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

2.6.7.2 QC Inspection and

Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillance, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of completion/termination of the contract.

Spec Item

Title Description

2.6.7.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property Management

Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4 of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F.

2.6.9 System and Equipment

Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent to that of the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.8 Personnel Requirements The Contractor shall comply with the personnel requirements stated below.

2.8.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the Project Manager, Hospital Project Manager, Quality Manager, SSHO, and on-site supervisor(s) and to whom they will directly report for this contract. The key personnel shall be revised as applicable for the contract.

2.8.1.1 Project Managers (PMs) The Contractor shall provide an overall site PM and a separate Hospital facilities PM who have relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. The PMs shall be able to read, speak, understand and write fluently in English. The PMs shall have full authority to act for the Contractor on all contract matters relating to this contract. Both PMs shall be on-site during the Government's regular working hours and at least one PM shall be available on-site within one hour following notification, if necessary, after the Government's regular working hours.

Within ten calendar days following contract award, the PMs

Spec Item

Title Description shall provide the KO their mobile phone numbers where they can be contacted at any time during the performance of this contract.

2.8.1.2 Quality Managers (QM) The Contractor shall provide an overall site QM and a separate Hospital facilities PM who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met. The Contractor shall provide Ingeniero Tecnicos as QMs who have relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. QMs shall be on-site during the Government's regular working hours and at least one QM shall be available on-site within one hour following notification, if necessary, after the Government's regular working hours. Within ten calendar days following contract award, the QMs shall provide the KO their mobile phone numbers where they can be contacted at any time during the performance of this contract.

The site QM shall not be the same person as the PM or the Site Safety and Health Officer (SSHO); however, the QM for Hospital facilities could be the same person as the Hospital

(SHO).

2.8.1.3 Function Superintendants The Contractor shall provide the necessary individual superintendents as a minimum for the following technical functions:

Facility Investment Integrated Solid Waste Management (ISWM) Grounds Maintenance and Landscaping Hospital Facilities

2.8.1.4 Site Safety and Health

Officer (SSHO)

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall be an Ingeniero Tecnico with a masters degree in Prevencion de Riesgos Laborables and shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity, and shall have completed the 30-hour OSHA safety class or equivalent within the last five years and an average of at least 24 hours of safety training per year for the past five years. The SSHO shall not be the same person as either of the PMs or the site QM.

2.8.2 Employee Requirements The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract.

Personnel shall be fully knowledgeable of all safety, environmental and energy requirements associated with the work they perform. Competent personnel shall be provided as required. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency

Spec Item

Title Description procedures.

2.8.2.1 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position.

The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.8.2.2 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.8.2.3 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.8.2.4 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.8.2.5 Proof of Citizenship No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of citizenship is furnished, or, if an alien, legal residency within the EU is confirmed.

2.8.2.6 Pathogen Exposure The Contractor shall comply with 29 CFR 1910.1030 at all times for personnel performing work in MTFs where they may be exposed to blood or other potentially infectious materials.

The Contractor shall have an established Exposure Control Plan accessible to employees. This plan shall be reviewed annually and comply with 29 CFR 1910.1030.

Employees in MTF areas subject to higher exposure risk shall submit to all required testing and receive vaccinations as required by Naval Hospital Rota.

2.8.2.7 Immunizations Per NAVHOSP ROTA INST 6230.4, the Contractor shall furnish written proof of the following immunizations prior to performing work in an MTF and shall maintain current inoculation and medical records for all such employees on-site.

1. Measles, Mumps, Rubella Immunization.

Documentation of immunity or two Measles, Mumps, Rubella inoculations if born after 1957 or one Measles, Mumps, Rubella inoculation if born before 1957.

2. Tetanus/Diphtheria Immunization. Documentation of having received one Tetanus/Diphtheria inoculation every ten years.

3. Varicella (Chicken Pox) Immunization.

Spec Item

Title Description

Documentation of immunity status or two Varivax inoculations.

4. Hepatitis B Immunization.

5. TB Screen or PPD. Documentation of an annual (on employees birthday) TB screen or PPD.

2.9 Security Requirements The Contractor shall comply with all Host Nation, U.S.

Federal, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.9.1 Employee Listing The Contractor shall maintain a current Employee List and submit it per Section F. The list shall include employee’s name, address, citizenship, and level of security clearance.

2.9.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid license plate that complies with Host Nation Vehicle Code. Vehicles shall meet all other requirement of the Host Nation Vehicle Code, such as safety standards, and shall carry proof of insurance and Host Nation regulations.

2.9.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. The Government will issue badges per Host Nation Navy Regulations. Each employee shall wear the Government issued badge over the front of the outer clothing.

When an employee leaves the Contractor's service, the employee's pass and badge shall be returned immediately.

2.9.4 Access to Installation Contractor’s vehicles and personnel accessing the military installation may be subject to security inspections by the Host Nation and U.S. security forces personnel. The Contractor shall cooperate fully with security forces personnel performing inspections.

All Contractor personnel shall obtain access to the installation per Spec Item 2.8.3 or be obtaining passes each day from the installation Pass and Identification Office. Any and all costs for obtaining passes and required background checks are the responsibility of the Contractor. One-trip passes, issued through the NASSIG Pass and Identification Offices, will be furnished without charge.

The Contractor shall furnish a completed Contractor Pass form with the required employee background certifications to the NAS II Pass and ID office for all personnel requesting badges. These forms are available from the NAS II Pass and ID office. All instances of lost or stolen badges shall be reported immediately to the KO.]

2.9.5 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall

Spec Item

Title Description comply with security requirements, plus those imposed by the Installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. This includes the flight line restricted area.

Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.9.6 Access Arrangements The Contractor shall make all arrangements necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.9.7 Security Clearances The Contractor shall obtain all required corporate and personnel Security Clearances prior to commencement of work. The Contractor shall ensure that a list of all personnel with Security Clearances is maintained current, including clearances that are pending.

2.9.8 Trustworthiness Security

– Navy Contract/Task Orders

Reference is hereby made to Navy awarded contracts requiring Contractor access to sensitive unclassified information. Although these contracts are not classified and Contractor employees are not required to have a security clearance, the Department of the Navy (DoN) has determined that all DoN information systems are sensitive regardless of whether the information is classified or unclassified. A Contractor whose work involves access to sensitive unclassified information warrants a judgment of an employee’s trustworthiness. Therefore, all personnel must undergo a National Agency Check to verify their trustworthiness. Also, the Government will include Facility Access Determination (FAD) program requirements in the contract specifications when trustworthiness determinations will be required on the Contractor employees. The following addresses those requirements for Trustworthiness Security.

a. Each Contractor employee must have a favorably completed National Agency Check (NAC).

b. If Contractor personnel currently have a favorably adjudicated NAC the Contractor shall notify the Security Manager of the Government command they will visit who will validate this in the Joint Personnel Adjudication System (JPAS). The request shall be renewed annually or for the duration of the contract if less than one year.

c. If no previous investigation exists the Contractor personnel shall complete the requirement for a Trustworthiness NAC.

Investigations for public trust positions, to include IT-II

Spec Item

Title Description

(Limited Privileged) and IT-III (Non-Privileged) positions that access unclassified sensitive information when clearance eligibility is not required, will be submitted to the Office of Personnel Management (OPM) utilizing the SF-85P (code 08B for IT-II and code 02B for IT-III ) and will include the SF-87 Fingerprint Card or electronic fingerprint transmission.

The Government Security Manager will process the Trustworthiness NAC. The contract employee shall provide the completed Personnel Security Investigation (PSI) to the Security Manager along with the original signed release statements and applicant fingerprint card (FD87). The responsibility for providing the fingerprint card rests with the Contractor. The Security Manager will review the form for completeness, accuracy and suitability issues and will forward the completed SF85P along with attachments to OPM. The Department of Navy Central Adjudication Facility (DoN CAF) will perform adjudicating contractor investigations for public trust positions. Contractor fitness determinations made by the DoN CAF will be maintained in the Joint Personnel Adjudication System (JPAS). Favorable fitness determinations will support public trust positions only and not national security eligibility. If no issues are discovered, according to respective guidelines a “Favorable Determination” will be populated in JPAS and will be reciprocal within DoN. If issues are discovered, the DoN CAF will place a “No Determination Made” in the JPAS and forward the investigation to the submitting office for Government command’s final determination.

2.10 Contractor Safety

Program

The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps.

The Contractor’s safety program shall comply with all safety standards identified in the following:

--U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM-385-1-1 --Spanish Safety Regualtaions --NAVSTA ROTA INST 5100.1, Safety and Occupational Health Program

2.10.1 Accident…