Attachment (3) Quality Assurance Surveillance Plan (QASP).pdf

PDF 238 KB Posted Jun 13, 2022

Attached to: Contracted Air Services (CAS), Propeller Aircraft Airborne Threat Simulation
Solicitation number: N00421-24-R-0001
Issued by: Department of the Navy Naval Air Systems Command Naval Air Warfare Center

View the file

Other files

File	Type	Posted
Airworthiness Brief Props Ind Day.pdf	PDF	Sep 22, 2022
N0042124R0001 Q and A.pdf	PDF	Sep 22, 2022
GFR Continued Airworthiness Brief Props Ind Day.pdf	PDF	Sep 22, 2022
PMA-226 CAS Brief Props Ind Day.pdf	PDF	Sep 22, 2022
Attachment (2) DD-254.pdf	PDF	Jun 13, 2022
Attachment (1) Performance Work Statement (PWS).pdf	PDF	Jun 13, 2022
Attachment (4) Government Furnished Property (GFP).pdf	PDF	Jun 13, 2022
Draft - N00421-24-R-0001.pdf	PDF	Jun 13, 2022

On GovTribe

Work with this file

Download the original file
Contacts named in this file
Similar government files
Ask GovTribe AI about this file

Try for free Login

Text version

The file's text, extracted by GovTribe without its formatting.

1 N0042124R0001

Quality Assurance Surveillance Plan (QASP) for

Propeller Aircraft Services

1. Purpose

This Quality Assurance Surveillance Plan (QASP) is a government developed and applied document used to ensure the systematic quality assurance methods are used in the administration of the performance based service tasks under the planned contract. The intent is to ensure that the contractor performs In Accordance With (IAW) the performance metrics, the government receives the quality of services required under the contract, and that the actual performance results are documented IAW this plan.

This QASP describes how the government will observe, evaluate and document the contractor’s performance in meeting the critical performance standards identified in the contract and task orders. Specifically, the QASP will identify the government resources responsible for monitoring performance and surveillance methods that will be utilized in determining the quality level of services and products delivered under the contract. The intent is to establish and properly execute a QASP that will assist the government in obtaining services from the contractor.

The contract requirement, in support of Contracted Air Services (CAS) Program Management AIR (PMA) 226, is to acquire propeller aircraft services for a wide variety of airborne threat simulation capabilities to train shipboard and aircraft squadron weapon systems operators and aircrew. This support is provided in a variety of venues, from basic “schoolhouse” Air Intercept Control (AIC) training to large multinational exercises or small, single unit training exercises, and traffic collision avoidance. Other customers for CAS under this contract may include other Department of Defense (DoD) agencies and services, non-DoD government agencies, and Foreign Military Sales (FMS) customers. The principal customers for CAS propeller aircraft are Carrier Strike Group (CSG) Four and CSG-15 who are responsible to United States (U.S.) Fleet Forces Command and Pacific Fleet, per COMUSFLTFORCOM/COMPACFLTINST 3000.15B for providing deployment certification training that is representative of real-world threats in the theater of operations. CAS propeller aircraft provide a unique subset of real-world training through escort and emulation of Unmanned Aerial Vehicles (UAV) (may also be referred to as Unmanned Aerial Systems (UAS)).

The resultant contract is anticipated to be a 100% small business set-aside that will result in placement of a single award Indefinite Delivery/Indefinite Quantity (ID/IQ) contract Firm-Fixed Price (FFP) and cost reimbursable contract line items. Both completion and term task orders will be issued under this single award task order contract. The resulting ID/IQ contract will have a four year 364 day ordering period. A properly executed and administered QASP will assist the government in achieving the objectives of this procurement.

2. Authority

Authority for issuance of this QASP is provided under contract Section E – Inspection and Acceptance, which provides for inspection and acceptance of the services and documentation called for in the contract to be executed by the Contracting Officer or a duly authorized representative.

2 N0042124R0001

3. Scope

To fully understand the roles and responsibilities of the parties, it is important to first define the distinction in terminology between Quality Control Plan and the QASP. The contractor, and not the government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract.

The QASP, on the other hand, is put in place to provide government surveillance oversight of the contractor’s efforts to assure that they are timely, effective, and are delivering the results specified in the order.

4. Government Resources

The following definitions for government resources are applicable to this plan:

Contracting Officer – A person duly appointed with the authority to enter into (Procuring Contracting Officer) (PCO) or administer (Administrative Contracting Officer) (ACO) contracts and make related determination and findings on behalf of the government. The PCO for this contract is A252600. The ACO will be designated in the resulting contract. Contracting Officers are designated via a written warrant, which sets forth limitations of authority.

Contracting Officer’s Representative (COR) – An individual appointed in writing by the PCO to act as their authorized representative to assist in administering the contract. The COR will be appointed in the resulting contract. The limitations of authority are contained in a written letter of appointment.

Alternative Contracting Officer Representative (ACOR) – An individual appointed in writing by the PCO to act as its authorized representative, in the absence of the COR, to assist in administering the contract. The ACOR will be appointed in the resulting contract. The limitations of authority are contained in a written letter of appointment.

Government Flight Representative (GFR) – A United States (US) Military Officer or similarly qualified civilian with the responsibility for oversight of public aircraft operations conducted by commercial contractors.

Program Manager (PM)/CAS Integrated Product Team Lead (IPTL) – As part of PMA 226, the PM manages and supports specialized and proven aircraft platforms & systems to include CAS acquisition, PAO Declaration and Airworthiness.

5. Responsibilities

The following government resources shall have responsibility for the implementation of this

QASP:

Contracting Officer – The Contracting Officer shall monitor performance of all necessary actions for effective contracting, ensure compliance with the terms of the contract, and safeguard the interests of the United States in the contractual relationship. It is the Contracting Officer that assures the contractor receives impartial, fair, and equitable treatment under the contract. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

3 N0042124R0001

COR/ACOR – The COR/ACOR is responsible for technical administration of the contract and assures proper government surveillance of the contractor’s performance. In addition to the continuous monitoring of performance, the COR/ACOR will also submit an annual assessment in the Navy’s Contractor Performance Assessment Reporting System (CPARS). In CPARS, the COR/ACOR assesses general quality of the services, schedule, management, and other important areas. The COR/ACOR is not empowered to make any contractual commitments or to authorize any changes on the government’s behalf. Any changes that the contractor deems may affect contract price and terms or conditions shall be referred to the Contracting Officer for action.

GFR – The GFR is responsible for surveillance of contractor ground operations involving CAS aircraft. GFR duties and responsibilities are described in DCMA INST 8210.1C, Chapter 7

(NAVAIRINST 3710.1G).

PM/CAS IPTL – The PM provides primary program oversight, nominates the COR, and supports the COR’s performance assessment activities. The IPTL executes the program as the PM’s primary representative, which includes designating the Scheduling Officers to execute administrative tasks such as mission scheduling, coordination, prioritization of CAS and invoice inspection. The PM for this contract is PMA-226.

6. Methods of Quality Assurance Surveillance

a. Contractor Performance Assessment Report System (CPARS) – The market place for

Contracted Air Services is becoming very competitive. As such, the successful offeror has a vested interest in the government generated CPARS rating under this contract.

Additionally, an evaluation using the CPARS format will be performed annually inclusive of all task orders awarded during the applicable annual rating period. This evaluation will be one determinant in the continuation of issuing task orders under this contract. The government will address the quality of the services, schedule, management, and other important areas for this procurement. As this information may affect future source selections throughout DoD, and the continuation of the contract, the CPARS evaluation will be used appropriately as an additional performance oversight and communication tool with the QASP.

b. QASP - The below listed methods of surveillance shall be used by the COR in the technical administration of this QASP. In addition to the below instructions, the form to be used for documentation of quality assurance surveillance is the Surveillance Activity Checklist (SAC) provided as Enclosure (4) herein.

7. Surveillance

Enclosures (1), (2), and (3) set forth the CAS performance standards, data performance standards, and incentives for the contractor and the COR. Enclosure (4) provides the checklist and means for the COR to document on a monthly basis the results of the surveillance and shall be provided to the Contracting Officer on a quarterly basis.

8. Documentation

In addition to providing monthly reports to the Contracting Officer, the COR will maintain a complete Quality Assurance file within the Surveillance and Performance Module (SPM). The file will contain copies of all reports, evaluations, recommendations, and any actions related to

4 N0042124R0001 the government’s performance of the quality assurance function, including the originals of the Quality Assurance Checklists. All such records will be maintained for the life of the contract.

The COR shall forward these records to the Contracting Officer at termination or completion of the contract.

When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor's task manager or on-site representative. A CDR template is attached to this QASP enclosure (5).

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The government will review the contractor's corrective action plan to determine acceptability.

The COR may initiate a CDR at any time, including whenever the number of monthly recorded defects for a performance standard exceeds the allowable number of defects; anytime unacceptable performance is determined critical in nature and requires formal corrective action;

and, whenever an unfavorable trend is detected in contractor performance

9. Enclosures

Enclosure (1) – Contracted Air Service Performance Standards Enclosure (2) - Data Performance Standards Enclosure (3) - Incentives Enclosure (4) - Surveillance Activity Checklist Enclosure (5) – Contract Discrepancy Report

N0042124R0001

Enclosure (1)

CONTRACTED AIR SERVICES PERFORMANCE STANDARDS

Performance Work Statement (PWS) Task

Description

Performance Standards Required and Tied to CPAR

Ratings Surveillance Method/Measure Incentives

Provide Propeller Aircraft Services (flight minutes) which meet requirements within the PWS

Metric 1 Provide the prescribed aircraft and required crew 85.0% of the time to be mission effective.

95.0 – 100.0% = Exceptional

90.0 – 94.99% = Very Good

85.0 – 89.99% = Satisfactory

80.0 – 84.99% = Marginal <80.0% = Unsatisfactory

100.0% Inspection by COR and customer feedback.

Example:

Mission Effectiveness is the total sorties flown in which the aircraft functions as required by the PWS and IAW scheduled flights prescribed by Scheduling Officer (SO) divided into the total sorties scheduled to achieve percentage (e.g. 49 flown/50 scheduled = 98.0%).

Excludes canceled sorties by customer or due to weather related occurrences.

See enclosure 3.

Contractor to maintain Government Furnished Property (GFP) accountability IAW DI-

MGMT-81947B

Metric 2 Contractor shall account for all GFP with a goal of 100.0% accuracy and a Satisfactory metric of 95.0%.

Reports shall be submitted IAW

CDRL A007.

98.0 – 100.0% = Exceptional

97.0 – 97.99% = Very Good

95.0 – 96.99% = Satisfactory

90.0 – 94.99% = Marginal <90.0% = Unsatisfactory

Government performed random on-site physical audits combined with 100.0% inspection by COR of GFP reports submitted per CDRL A007 of contractor assigned GFP against the contract master list of assigned

GFR.

Example:

Take total number of GFP items issued from the government to the contractor compared to the 1149 list and complete reports submitted. And/or Take total GFP items accounted for during physical audit and divide by total GFP issued by government to derive percentage (299/300 = 99.7%)

See enclosure 3.

Safety program compliance

Metric 3

Contractor shall maintain compliance with Ground Operating Procedures (GOPs) and Flight Operating Procedures (FOPs).

Contractor goal is 100.0% compliance with a Satisfactory metric of 97.0%

98.0 – 100.0% = Exceptional

96.0 – 97.99% = Very Good

94.0 – 95.99% = Satisfactory

90.0 – 94.99% = Marginal <90.0% = Unsatisfactory

100.0% Inspection by GFR.

DCMAINST 8210.1C Change 1 compliance inspection will be conducted by the GFR on a semiannual basis. A score will be derived based on the total number of compliant responses versus the total number of questions in the applicable audit checklist.

Fuel accountability compliance (fuel consumption report)

Metric 4 Contractor shall maintain 95.0% accurate fuel consumption tracking between fuel cards/fuel receipts, flight logs and fuel receipts, with a goal of 100.0% accurate tracking.

98.0 – 100.0% = Exceptional

97.0 – 97.99% = Very Good

95.0 – 96.99% = Satisfactory

90.0 – 94.99% = Marginal <90.0% = Unsatisfactory

100.0% Inspection by CAS Fuel Analyst, COR and customer feedback.

Example:

Provide evidence that the fuel card charge receipts match with flight log and fuel receipts.

Take total fuel transactions (receipt amounts and gallons dispensed) and compare/match aggregate cost & gallons & fuel log & flight log.

Perform sample audit each month of transaction IAW MIL-STD-105E. Divide the total number of errant fuel transactions by the total number of fuel transactions in the CPAR cycle to derive a percentage.

Enclosure (2)

DATA PERFORMANCE STANDARDS

PWS/CDRL Task Description

Standard AQL Surveillance

Method/ Measure

Incentives

Airworthiness and Related Substantiation Data (A001)

Submission is IAW the DID cited in the CDRL.