Combined Synopsis Solicitation N0018925Q0486.pdf

This is a COMBINED SYNOPSIS/SOLICITATION for commercial items prepared in accordance with the information in FAR Subpart 12.6, using Simplified Acquisition Procedures (SAP) found at FAR Subpart 13.5, as supplemented with the additional information included in this notice. This announcement constitutes the only solicitation; a written solicitation will not be issued. PAPER COPIES OF THIS

SOLICITATION WILL NOT BE AVAILABLE. This combined synopsis/solicitation SHALL be made available on the following websites:

➢ Navy Electronic Commerce Online (NECO) - https://www.neco.navy.mil/

➢ System for Award Management (SAM) - https://www.sam.gov/

The reference number is N0018925Q0486. The proposed contract action is for commercial supplies, in accordance with the Product

Breakdown. The North American Industry Classification System (NAICS) code is 541519 and the Small Business Standard is $34.0M. This solicitation documents and incorporates provisions and clauses in effect through FAC 2025-05 and DFARS Change Notice 2025025. It is the responsibility of the contractor to be familiar with the applicable clauses and provisions. The clauses may be accessed in full text at the following websites:

➢ https://www.acquisition.gov/browse/index/far

➢ https://www.acq.osd.mil/dpap/dars/change_notices.html

The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Fleet Directorate intends to solicit – on behalf of the Naval Oceanographic Office (NAVOCEANO) – Microsoft Corporation (CAGE: 60128) on a sole source basis in accordance with FAR 13.501(a). The instant requirement is for Microsoft Unified Support Services at the Naval Oceanographic Office

(NAVOCEANO). As part of the instant requirement, the contractor shall provide all personnel, equipment, transportation, tools and materials necessary to provide comprehensive Microsoft Unified Enterprise support including Tiered, Critical Escalation Support as well as Power BI

Modeling and Data Architecture Support by “fully qualified Microsoft Subject Matter Experts”. The resultant contract will be issued on a firm-fixed-price (FFP) basis and contain one (1) 12-month base period and four (4) 12-month option periods.

➢ Base Period: 30 September 2025 through 29 September 2026

➢ Option Period One: 30 September 2026 through 29 September 2027

➢ Option Period Two: 30 September 2027 through 29 September 2028

➢ Option Period Three: 30 September 2028 through 29 September 2029

➢ Option Period Four: 30 September 2029 through 29 September 2030

The sole source justification is as follows:

Only Microsoft Unified Support can provide the level of expertise required to meet the Government's requirement. Access to Microsoft

Intellectual Property (IP) that includes Microsoft’s Operating System software code is required for all of the required services, and this access is only available to Microsoft employees. Microsoft employees possess access to priority Microsoft code, tools, processes and knowledge to provide the required support. A Microsoft SME is required to write proprietary Microsoft code in critical support of NAVOCEANO’s mission, to maintain and ensure the command remains fully operational via the Microsoft network.

On 4 September 2025, the sole source vendor (Microsoft Corporation) reached out to the contracting office (via email) to confirm that they are the only vendor that can provide and sell “Unified Services” directly to the end-customer and that they do not provide support on any Microsoft related issues without a Unified service agreement with the end-user.

NOTICE:

THIS SOLICITATION IS BEING ISSUED USING SIMPLIFIED PROCEDURES FOR CERTAIN COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES IN ACCORDANCE WITH FAR SUBPART 13.5.

TO THE EXTENT THAT THE TERMS APPEAR IN THE SOLICITATION, THE TERMS “RFP”, “OFFER”, “PROPOSAL”, AND

“OFFEROR” SHALL MEAN “RFQ”, “QUOTE”, AND “QUOTER”, RESPECTIVELY.

FAR 52.216-1 “Type of Contract” (APR 1984):

The Government contemplates award of a firm-fixed-price (FFP) contract resulting from this solicitation.

*** SEE PAGE TWO FOR SOLICITATION ***

https://www.neco.navy.mil/ https://www.sam.gov/ https://www.acquisition.gov/browse/index/far https://www.acq.osd.mil/dpap/dars/change_notices.html

SEE ADDENDUM

(No Collect Calls)

N0018925Q0486 10-Sep-2025

b. TELEPHONE NUMBER

757-618-4812

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 15 Sep 2025

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N001899. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

KATIE B. HILDEBRANDT

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

N6230625RC034AD

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC NORFOLK CONTRACTING

NORFOLK OFFICE:

ATTN: K HILDEBRANDT

1968 GILBERT STREET STE 600

NORFOLK VA 23511-3392

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N62306 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAVAL OCEANOGRAPHIC OFFICE

KEVIN MALAGARIE

1002 BALCH BLVD

STENNIS SPACE CENTER MS 39522

TEL: 228-688-4355 FAX:

757-443-1333FAX:

TEL: 564-226-0669

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$34,000,000

NAICS:

541519

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF78

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N0018925Q0486

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months

MICROSOFT UNIFIED SUPPORT SERVICES

FFP

BASE PERIOD - MICROSOFT UNIFIED SUPPORT SERVICES IN

ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT (PWS)

FOB: Destination

BRAND NAME/SOLE SOURCE: SS

MILSTRIP: N6230625RC034AD

PURCHASE REQUEST NUMBER: N6230625RC034AD

PSC CD: DG01

NET AMT

0002 1 Lot

MICROSOFT CITIZEN SUPPORT SERVICES

FFP

BASE PERIOD - MICROSOFT CITIZEN SUPPORT SERVICES IN

ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT (PWS) -

UP TO 140 MAN-HOURS

NOT-TO-EXCEED (NTE) AMOUNT TO THE DETERMINED AT TIME OF

AWARD

FOB: Destination

BRAND NAME/SOLE SOURCE: SS

MILSTRIP: N6230625RC034AD

PURCHASE REQUEST NUMBER: N6230625RC034AD

1001 12 Months

OPTION MICROSOFT UNIFIED SUPPORT SERVICES

FFP

OPTION I - MICROSOFT UNIFIED SUPPORT SERVICES IN ACCORDANCE

WITH THE PERFORMANCE WORK STATEMENT (PWS)

FOB: Destination

BRAND NAME/SOLE SOURCE: SS

1002 1 Lot

OPTION MICROSOFT CITIZEN SUPPORT SERVICES

FFP

OPTION I - MICROSOFT CITIZEN SUPPORT SERVICES IN ACCORDANCE

WITH THE PERFORMANCE WORK STATEMENT (PWS) - UP TO 140 MAN-

HOURS

FOB: Destination

2001 12 Months

OPTION MICROSOFT UNIFIED SUPPORT SERVICES

FFP

OPTION II - MICROSOFT UNIFIED SUPPORT SERVICES IN ACCORDANCE

WITH THE PERFORMANCE WORK STATEMENT (PWS)

FOB: Destination

2002 1 Lot

OPTION MICROSOFT UNIFIED SUPPORT SERVICES

FFP

OPTION II - MICROSOFT CITIZEN SUPPORT SERVICES IN ACCORDANCE

WITH THE PERFORMANCE WORK STATEMENT (PWS) - UP TO 140 MAN-

HOURS

FOB: Destination

3001 12 Months

OPTION MICROSOFT UNIFIED SUPPORT SERVICES

FFP

OPTION III - MICROSOFT UNIFIED SUPPORT SERVICES IN

ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT (PWS)

FOB: Destination

3002 1 Lot

OPTION MICROSOFT CITIZEN SUPPORT SERVICES

FFP

OPTION III - MICROSOFT CITIZEN SUPPORT SERVICES IN

FOB: Destination

4001 12 Months

OPTION MICROSOFT UNIFIED SUPPORT SERVICES

FFP

OPTION IV - MICROSOFT UNIFIED SUPPORT SERVICES IN

ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT (PWS)

FOB: Destination

4002 1 Lot

OPTION MICROSOFT CITIZEN SUPPORT SERVICES

FFP

OPTION IV - MICROSOFT CITIZEN SUPPORT SERVICES IN

FOB: Destination

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

0002 Destination Government Destination Government

1001 Destination Government Destination Government

1002 Destination Government Destination Government

2001 Destination Government Destination Government

2002 Destination Government Destination Government

3001 Destination Government Destination Government

3002 Destination Government Destination Government

4001 Destination Government Destination Government

4002 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 30-SEP-2025 TO

29-SEP-2026

N/A NAVAL OCEANOGRAPHIC OFFICE

KEVIN MALAGARIE

1002 BALCH BLVD

STENNIS SPACE CENTER MS 39522

228-688-4355

FOB: Destination

N62306

0002 POP 30-SEP-2025 TO

29-SEP-2026

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 30-SEP-2026 TO

29-SEP-2027

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 30-SEP-2026 TO

29-SEP-2027

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 30-SEP-2027 TO

29-SEP-2028

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 30-SEP-2027 TO

29-SEP-2028

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 30-SEP-2028 TO

29-SEP-2029

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 30-SEP-2028 TO

29-SEP-2029

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 30-SEP-2029 TO

29-SEP-2030

N/A (SAME AS PREVIOUS LOCATION)

4002 POP 30-SEP-2029 TO

29-SEP-2030

N/A (SAME AS PREVIOUS LOCATION)

PWS

PERFORMANCE WORK STATEMENT (PWS)

FOR

MICROSOFT UNIFIED SERVICES for FEDERAL

PART 1

GENERAL INFORMATION

1.1 General: This is a non-personnel services contract to provide Microsoft Unified Services in support of

NAVOCEANOs mission. The Government shall not exercise any supervision or control over the contract service providers performing the services herein

1.2 Background

1.2.1 Naval Oceanographic Office (NAVOCEANO) is acquiring Microsoft Unified (CONTRACTOR) in support of NAVOCEANO’s mission. NAVOCEANO maintains Unclassified and Secret Excepted networks that must always remain fully operational in support of Naval Meteorology and Oceanography Command (NMOC) mission.

Due to the unique and highly technical mission performed by NAVOCEANO in support of NMOC, NAVOCEANO requires a Microsoft Subject Matter Expert (SME) to tailor Microsoft proprietary code to the NAVOCEANO environment and provide critical outage escalation support in case of Microsoft product outages

1.3 Description of Requirement

The Contractor shall provide support as defined in the “Microsoft Unified Estimate for METOC – NAVOCEANO estimate that was provided. This support is needed with a start date of 9/30/25

1.4 Period of Performance, Place of Performance and Hours of Operation

➢ Period of Performance: The resultant Purchase order will have the following period of performances:

➢ Base Period: 30 Sep 2025 – 29 Sep 2026

➢ Option Period 1: 30 Sep 2026 – 29 Sep 2027

➢ Option Period 2: 30 Sep 2027 – 29 Sep 2028

➢ Option Period 3: 30 Sep 2028 – 29 Sep 2029

➢ Option Period 4: 30 Sep 2029 – 29 Sep 2030

1.4.1 Hours of Operation

All services are to be performed remotely in support of The CONTRACTOR will work at the Naval Oceanographic

Office located at 1002 Balch Blvd, Stennis Space Center, MS 39522 with the exception of federal holidays.

1.5 Post Award Conference/Periodic Progress Meetings

1.5.1 The Contractor shall attend any post award conference convened by the contracting activity. The contracting officer and the Contracting Officers Representative (COR) may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the

Government views the contractor's performance and the contractor will apprise the Government of problems experiencing, if any. The Government or the contractor, as applicable, shall take appropriate action to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6 Contract Manager: The contractor shall provide a contract manager who shall be responsible for the performance of the work and act as a single point of contact for the Government. The contractor shall designate this person and an alternate in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

PART 2

DEFINITIONS & ACRONYMS

2.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the

Government. The term used in this contract refers to the Prime Contractor.

2.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.Government designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

PART 3

SPECIFIC TASKS

3.1 Not Applicable

PART 4

GOVERNMENT FURNISHED PROPERTY / EQUIPMENT / RESOURCES

4.1 General: Except for those items specifically stated in paragraph 4.2, 4.3 and 4.4 the contractor shall furnish everything required to perform this PWS.

4.2 Not Applicable

4.3 Not Applicable

4.4 Not Applicable

PART 5

SECURITY REQUIREMENTS / INFORMATION TECHNOLOGY (IT) SYSTEMS ACCESS

The CONTRACTOR shall be responsible for adhering to all DOD, Department of the Navy and Command instructions, guidance, orders, directives, and supplements relative to performing tasks set forth in this PWS. The

CONTRACTOR shall not disclose and must safeguard procurement sensitive information, computer systems and data, Privacy Act data, and Government personnel work products that are obtained or generated in the performance of this contract. This includes dissemination of protocols and papers not generally available through public literature. Neither the CONTRACTOR nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.

Access will be granted to Government facilities as required in support of the tasking. CONTRACTOR personnel performing work under this contract must meet all requirements for gaining access to US Government installations.

The CONTRACTOR shall conform to all DoD, DoN, and local (base/installation) security instructions (refer to

CONTRACTOR Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information

Technology (IT) Systems or Protected Health Information (July 2013).

The scope of work requires access to SECRET information for all CONTRACTOR personnel. SECRET clearance must be based on a Single Scope Background Investigation (SSBI). GENSER/SECRET/SSBI is required for any position where system access has the potential of requiring special privileges, including system administration and configuration changes, are expected. Interim SECRET based upon SSBI is acceptable pending final adjudication.

CONTRACTOR personnel shall have the appropriate security clearance as of the first day of the period of performance.

All work is to be performed in accordance with DOD and Navy Operations Security (OPSEC) requirements and in accordance with the OPSEC attachment to the DD254.

The CONTRACTOR shall comply with all applicable federal, state and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract.

The CONTRACTOR shall be responsible for safeguarding all government equipment, information and property provided for CONTRACTOR use. At the close of each work period, government facilities, equipment and materials shall be secured.

The Government CONTRACTOR CAC card serves as the primary method of identification for the CONTRACTOR employees, as well as providing the basis of Public Key Infrastructure (PKI) access to the Navy/Marine Corps

Intranet (NMCI), the NAVOCEANO Excepted network, and numerous Navy web sites, which may also require PKI access. The COR/TOM shall assist in providing the CONTRACTOR with the appropriate documentation for obtaining CAC cards. The CONTRACTOR shall be responsible for obtaining any Government issued identification cards from former employees or employees whose access has been terminated and to turn those items over to the

COR/TOM upon termination of employment or access.

Contract personnel shall wear a badge that clearly identifies them as a CONTRACTOR employee. The badge will be issued by the COR/TOM, via the Special Security Office (SSO), and will contain a personal picture, name of an employee, and CONTRACTOR's name. Badges shall be worn on the outer garment, above the waist, in full view at all times, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard.

The CONTRACTORs may be in contact with data and information subject to the Privacy Act of 1974 (Title 5 of the

U.S. Code Section 552a). The CONTRACTORs shall ensure that its employees assigned to this effort understand and adhere to the requirements of the Privacy Act and to Department of Defense and Department of the Navy regulations that implement the Privacy Act. Department of Navy policy and procedures implementing the Privacy

Act are detailed in SECNAVINST 5211.5E (Department of the Navy Privacy Act (PA) Program). The

CONTRACTORs shall identify and safeguard data, information and reports accordingly. In addition, the

CONTRACTORs shall ensure that CONTRACTORs employees assigned to the contract are trained on properly identifying and handling data and information subject to the Privacy Act prior to commencing work.

The CONTRACTOR shall provide comprehensive Microsoft Unified Enterprise support tailored to

NAVOCEANO’s mission, including:

This deliverable requires Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture

Support by “fully qualified Microsoft Subject Matter Experts” i.e. incumbent must have deep reach into Microsoft

Corporate, to obtain Proprietary code required to fix critical software issues caused by software platform interactions, DISA STIGs, or patching efforts; SME level expertise is required on a 24/7/365 schedule. The

CONTRACTOR shall facilitate delivery of Microsoft software Technical Critical support ISO the NAVOCEANO

Microsoft Unclassified (U) and Secret (S) environments, via phone or on-site as required. Additional and amplifying responsibilities include Tiered, Critical Escalation, Microsoft Premier Support (PS). Rational for PS is to provide deep reach into the entire network of cross-functional, cross-platform Microsoft Engineers and proprietary code; this will be put into effect to rapidly mitigate any disruption to the NAVOCEANO U and S

Microsoft environment as soon as reasonably possible.

DOD 8140 CYBER SECURITY WORKFORCE (CSWF) REQUIREMENTS:

This position will require Cyber Security Workforce Specialty Area 451 (System Administration).

The CONTRACTOR shall ensure employees have all required certifications/licenses (current and valid) for each applicable occupation category before commencement of work. CONTRACTOR must meet this qualification upon the first day of employment.

Procedures surrounding the qualification of the Department of the Navy (DON) Cyberspace IT/Cybersecurity

Workforce must be in accordance with Department of Defense (DoD) Directive 8140, which replaces DoD

Directive 8570.01-M. An updated SECNAV M-5239.2 establishes mandatory procedures for the uniform identification, management, and qualification of the Cyberspace IT/Cybersecurity Workforce (Cyber IT/CSWF). All

Cyber IT/CSWF personnel must meet and maintain the minimum qualification standards of their assigned Specialty

Area and proficiency level. DON has identified appropriate training, education, and industry certification requirements along with proficiency demonstration in the lab or on the job. These individuals are required to carry an approved certification for their job classification

Any full or part-time CONTRACTOR, with privileged access to a DoD information system, performing Cyber

Security (information assurance) functions, regardless of job or occupational series, must meet the requirements associated with the CSWF specialty area outlined in the position description to maintain employment as part of this contracting effort. Additionally, all CONTRACTORs must participate in a continuous learning program as described in SECNAVINST 1543.2. A minimum of 40 hours of Cyber IT/CSWF related continuous learning must be annually documented and available to NAVOCEANO CSWF Program Manager and/or COR.

All reporting CONTRACTORs must meet the requirement for their position immediately upon arrival. All

CONTRACTORs already on-site will be required to meet new 8140 guidelines within six (6) months of promulgation by the COR/TOM.

PART 6

PERFORMANCE REQUIREMENTS SUMMARY AND QUALITY CONTROL

6.1 Performance Monitoring

6.1.1 This PWS not only discusses the work to be performed, but also contains performance standards and acceptable performance levels (APL). Performance standards are "tools" the Government uses to measure level of performance. A standard is an optimum performance level against which actual performance is measured or evaluated. For example, in the statement "complete a service call in 24 hours" the standard is 24 hours. The number of days taken to finish this task is the performance indicator, which determines if the work performed was below, met, or exceeded the standard. Developing accurate performance standards is crucial to ensuring that the actual performance received, regardless of the service provider, meets the requirements of the Statement of Work. This

PWS includes performance standards for each of the Functional Areas of the PWS. The performance standards provided with this PWS seek to state the characteristics of properly completed outputs. Each performance standard contains standards for both quality and timeliness.

6.1.2 The COR will inspect for compliance with Contract terms and conditions throughout the Contract period. The

Government will monitor the Contractor's performance by performing surveillance using the PRS. The PRS is used primarily to determine if the Contractor is performing all required outputs. The PRS also indicates for contractors the importance of each required service.

6.1.3 DFARS 222.17 mandates including surveillance for ensuring compliance with Combatting Trafficking in

Persons (CTIP). The COR will monitor the contractor’s performance regarding trafficking in persons through the checklist for auditing compliance with CTIP policy found at DFARS PGI 222.17. Such non-compliance with FAR clause 52.222-50, Combating Trafficking in Persons, will be brought to the immediate attention of the contracting officer. See the DoD CTIP website (https://ctip.defense.gov) for further information

6.2 Quality Control/Assurance

6.2.1 The Government shall rely on the contractors’ existing quality assurance systems for the commercial item being acquired as per customary industry practices. The quality control plan shall ensure configuration, maintenance and repair services are performed in accordance with manufacturer’s recommendations and generally accepted commercial practices. The plan shall identify procedures to identify and prevent defective services from recurring.

6.2.2 The contractor shall provide a copy of their quality control program to the Government within 30 days of award.

6.3 Performance Requirements Summary Table

Not Applicable

PART 7

DELIVERABLES SCHEDULE

• Provide overarching Microsoft environment Critical Escalation Support as required by NAVOCEANO to maintain the U & C environments.

• Provide monthly CONTRACTOR Progress, Status and Management Report. The CONTRACTOR shall provide monthly status report of the account deliveries, solutions and planning; as well as the hours and cases utilized. The CONTRACTOR shall develop the documentation required to support this effort in the format as requested by the Government Technical Lead.

POINTS OF CONTACT:

Technical Point of Contact (TPOC)

Kevin Malagarie

Phone: (228) 688-4355

Email: kevin.a.malagarie.civ@us.navy.mil

Primary TPOC: Allan Lambert

Address 1002 Balch Blvd, Stennis Space Center, MS 39522

Phone: (228) 688-5358

Email: allan.h.lambert2.civ@us.navy.mil

Secondary TPOC: Michael Johnson

Address 1002 Balch Blvd, Stennis Space Center, MS 39522

Phone: (228) 688-426858

Email: michael.r.johnson584.civ@us.navy.mil

CLAUSES INCORPORATED BY REFERENCE

52.203-3 Gratuities APR 1984

52.203-12 Limitation On Payments To Influence Certain Federal

Transactions

JUN 2020

52.204-2 Security Requirements MAR 2021

52.204-7 System for Award Management NOV 2024

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011

52.204-13 System for Award Management Maintenance OCT 2018

52.204-16 Commercial and Government Entity Code Reporting AUG 2020

52.204-18 Commercial and Government Entity Code Maintenance AUG 2020

52.204-29 Federal Acquisition Supply Chain Security Act Orders--

Representation and Disclosures.

DEC 2023

mailto:kevin.a.malagarie.civ@us.navy.mil mailto:michael.r.johnson584.civ@us.navy.mil mailto:michael.r.johnson584.civ@us.navy.mil

52.209-10 Prohibition on Contracting With Inverted Domestic

Corporations

NOV 2015

52.212-1 Instructions to Offerors--Commercial Products and

Commercial Services

SEP 2023

52.212-4 Contract Terms and Conditions--Commercial Products and

Commercial Services

NOV 2023

52.217-5 Evaluation Of Options JUL 1990

52.223-5 Pollution Prevention and Right-to-Know Information MAY 2024

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013

52.237-1 Site Visit APR 1984

52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

52.242-13 Bankruptcy JUL 1995

252.201-7000 Contracting Officer's Representative DEC 1991

252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022

252.204-7003 Control Of Government Personnel Work Product APR 1992

252.204-7004 Antiterrorism Awareness Training for Contractors JAN 2023

252.204-7012 (Dev) Safeguarding Covered Defense Information and Cyber

Incident Reporting (DEVIATION 2024-O0013 REVISION

1)

MAY 2024

252.204-7015 Notice of Authorized Disclosure of Information for Litigation

Support

JAN 2023

252.204-7018 Prohibition on the Acquisition of Covered Defense

Telecommunications Equipment or Services

JAN 2023

252.204-7022 Expediting Contract Closeout MAY 2021

252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of

Terrorism

MAY 2019

252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.225-7048 Export-Controlled Items JUN 2013

252.225-7052 Restriction on the Acquisition of Certain Magnets, Tantalum, and Tungsten.

MAY 2024

252.225-7055 Representation Regarding Business Operations with the

Maduro Regime

MAY 2022

252.225-7056 Prohibition Regarding Business Operations with the Maduro

Regime

JAN 2023

252.225-7059 Prohibition on Certain Procurements from the Xinjiang

Uyghur Autonomous Region - Representation

JUN 2023

252.225-7060 Prohibition on Certain Procurements from the Xinjiang

Uyghur Autonomous Region

JUN 2023

252.225-7972 (Dev) Prohibition on the Procurement of Foreign-Made Unmanned

Aircraft Systems (DEVIATION 2024-O0014)

AUG 2024

252.225-7973 (Dev) Prohibition on the Procurement of Foreign-Made Unmanned

Aircraft Systems - Representation (DEVIATION 2024-

O0014)

AUG 2024

252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006

252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JAN 2023

252.239-7010 Cloud Computing Services JAN 2023

252.243-7002 Requests for Equitable Adjustment DEC 2022

252.244-7000 Subcontracts for Commercial Products or Commercial

Services

NOV 2023

252.247-7023 Transportation of Supplies by Sea OCT 2024

CLAUSES INCORPORATED BY FULL TEXT

52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS (NOV 2021)

(a) Definitions. As used in this clause--

Covered contractor information system means an information system that is owned or operated by a contractor that processes, stores, or transmits Federal contract information.

Federal contract information means information, not intended for public release, that is provided by or generated for the Government under a contract to develop or deliver a product or service to the Government, but not including information provided by the Government to the public (such as on public websites) or simple transactional information, such as necessary to process payments.

Information means any communication or representation of knowledge such as facts, data, or opinions, in any medium or form, including textual, numerical, graphic, cartographic, narrative, or audiovisual (Committee on

National Security Systems Instruction (CNSSI) 4009).

Information system means a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information (44 U.S.C. 3502).

Safeguarding means measures or controls that are prescribed to protect information systems.

(b) Safeguarding requirements and procedures.

(1) The Contractor shall apply the following basic safeguarding requirements and procedures to protect covered contractor information systems. Requirements and procedures for basic safeguarding of covered contractor information systems shall include, at a minimum, the following security controls:

(i) Limit information system access to authorized users, processes acting on behalf of authorized users, or devices

(including other information systems).

(ii) Limit information system access to the types of transactions and functions that authorized users are permitted to execute.

(iii) Verify and control/limit connections to and use of external information systems.

(iv) Control information posted or processed on publicly accessible information systems.

(v) Identify information system users, processes acting on behalf of users, or devices.

(vi) Authenticate (or verify) the identities of those users, processes, or devices, as a prerequisite to allowing access to organizational information systems.

(vii) Sanitize or destroy information system media containing Federal Contract Information before disposal or release for reuse.

(viii) Limit physical access to organizational information systems, equipment, and the respective operating environments to authorized individuals.

(ix) Escort visitors and monitor visitor activity; maintain audit logs of physical access; and control and manage physical access devices.

(x) Monitor, control, and protect organizational communications (i.e., information transmitted or received by organizational information systems) at the external boundaries and key internal boundaries of the information systems.

(xi) Implement subnetworks for publicly accessible system components that are physically or logically separated from internal networks.

(xii) Identify, report, and correct information and information system flaws in a timely manner.

(xiii) Provide protection from malicious code at appropriate locations within organizational information systems.

(xiv) Update malicious code protection mechanisms when new releases are available.

(xv) Perform periodic scans of the information system and real-time scans of files from external sources as files are downloaded, opened, or executed.

(2) Other requirements. This clause does not relieve the Contractor of any other specific safeguarding requirements specified by Federal agencies and departments relating to covered contractor information systems generally or other

Federal safeguarding requirements for controlled unclassified information (CUI) as established by Executive Order

13556.

(c) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (c), in subcontracts under this contract (including subcontracts for the acquisition of commercial products or commercial services, other than commercially available off-the-shelf items), in which the subcontractor may have Federal contract information residing in or transiting through its information system.

(End of clause)

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications Equipment or Services--

Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror Representations and Certifications-

Commercial Products and Commercial Services. The Offeror shall not complete the representation in paragraph

(d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause

52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or

Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM)

(https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services."

(d) Representations. The Offeror represents that--

(1) It [ ___ ] will, [ ___ ] will not provide covered telecommunications equipment or services to the Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The

Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that--

It [ ___ ] does, [ ___ ] does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds "does" in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded "will" in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as

OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered

(include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(2) Disclosure for the representation in paragraph (d)(2) of this provision. If the Offeror has responded "does" in the representation in paragraph (d)(2) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the OEM or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as

OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered

(include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the PSC of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(End of provision)

52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

(a) Definitions. As used in this provision--

Administrative proceeding means a non-judicial process that is adjudicatory in nature in order to make a determination of fault or liability (e.g., Securities and Exchange Commission Administrative Proceedings, Civilian

Board of Contract Appeals Proceedings, and Armed Services Board of Contract Appeals Proceedings). This includes administrative proceedings at the Federal and State level but only in connection with performance of a

Federal contract or grant. It does not include agency actions such as contract audits, site visits, corrective plans, or inspection of deliverables.

Federal contracts and grants with total value greater than $10,000,000 means--

(1) The total value of all current, active contracts and grants, including all priced options; and

(2) The total value of all current, active orders including all priced options under indefinite-delivery, indefinite-quantity, 8(a), or requirements contracts (including task and delivery and multiple-award Schedules).

Principal means an officer, director, owner, partner, or a person having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a division or business segment; and similar positions).

(b) The offeror ( ) has ( ) does not have current active Federal contracts and grants with total value greater than

$10,000,000.

(c) If the offeror checked “has” in paragraph (b) of this provision, the offeror represents, by submission of this offer, that the information it has entered in the Federal Awardee Performance and Integrity Information System (FAPIIS) is current, accurate, and complete as of the date of submission of this offer with regard to the following information:

(1) Whether the offeror, and/or any of its principals, has or has not, within the last five years, in connection with the award to or performance by the offeror of a Federal contract or grant, been the subject of a proceeding, at the

Federal or State level that resulted in any of the following dispositions:

(i) In a criminal proceeding, a conviction.

(ii) In a civil proceeding, a finding of fault and liability that results in the payment of a monetary fine, penalty, reimbursement, restitution, or damages of $5,000 or more.

(iii) In an administrative proceeding, a finding of fault and liability that results in--

(A) The payment of a monetary fine or penalty of $5,000 or more; or

(B) The payment of a reimbursement, restitution, or damages in excess of $100,000.

(iv) In a criminal, civil, or administrative proceeding, a disposition of the matter by consent or compromise with an acknowledgment of fault by the Contractor if the proceeding could have led to any of the outcomes specified in paragraphs (c)(1)(i), (c)(1)(ii), or (c)(1)(iii) of this provision.

(2) If the offeror has been involved in the last five years in any of the occurrences listed in (c)(1) of this provision, whether the offeror has provided the requested information with regard to each occurrence.

(d) The offeror shall post the information in paragraphs (c)(1)(i) through (c)(1)(iv) of this provision in FAPIIS as required through maintaining an active registration in the System for Award Management, which can be accessed via https://www.sam.gov (see 52.204-7).

https://www.sam.gov/

ADDENDUM TO FAR 52.212-1

ADDENDUM TO FAR 52.212-1 – INSTRUCTION TO OFFERORS--COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES

In addition to FAR 52.212-1, “Instructions to Quoters – Commercial Items” and any other instructions contained elsewhere in this solicitation, the following instructions are provided.

The Government intends to award a Firm Fixed Price (FFP) contract as a result of this solicitation in accordance with FAR Part 12 and FAR Subpart 13.5. Award will be made on a sole source basis and in accordance with FAR

13.5 after the price is determined to be fair and reasonable.

The Government intends to evaluate the quote and award a purchase order based on initial quote; therefore, the

Quoter’s initial quote should contain the Quoter’s best terms from a price standpoint.

QUESTIONS: Offerors may submit questions regarding clarification of solicitation requirements via email to both individuals listed below:

Contract Specialist: Katie Hildebrandt at katie.b.hildebrandt.civ@us.navy.mil

Contract Officer: Stephanie Lent at stephanie.r.lent.civ@us.navy.mil

It is requested that all questions be received by 1000 Eastern Standard Time (EST) on 12 September 2025, as time may not permit responses to questions received after that date to be prepared and issued prior to the receipt of quotes.

INSTRUCTIONS FOR SUBMISSION OF QUOTE:

(1) Quote shall be submitted to Katie Hildebrandt at katie.b.hildebrandt.civ@us.navy.mil and Stephanie Lent at stephanie.r.lent.civ@us.navy.mil no later than the due date of the solicitation. Quoter shall comply with the detailed instructions for the format and content of the quote contained herein; quotes that do not comply may be considered unacceptable and may render the quote ineligible for award.

(2) All submissions and attachments shall be in Microsoft Office Word or PDF with the exception of pricing information which may be submitted utilizing Microsoft Office Excel. Submissions are page limited to the maximum number of pages as defined below. These page limitations are inclusive of the executive summary and any charts, diagrams, and/or other graphics. Graphics (including tables) in the proposal may use an alternative font with 8-point size type or larger. Each “page” is defined as one sheet, 8 ½" x 11", with at least one-inch margins on all sides, using a font with a pint size of 12 or greater (e.g., "Times New Roman" style with 12-point font). Lines shall, at a minimum, be selected as single-spaced in Microsoft Word with Microsoft Word Normal character spacing. Pages shall be consecutively numbered. The Quoter is permitted to submit no more than one page for each of the following, which will not be included in the page count: a cover sheet, list of tables, list of figures, list of acronyms, compliance matrix, table of contents, tabs, and dividers.

GENERAL:

Quotes shall include the following legend on each page:

Source Selection Information

FAR 2.101 and FAR 3.104

QUOTE CONTENT:

The quote should contain the following items in addition to other information required by this solicitation. The cover page should indicate the following:

• Request for Quote Number

• Name and Address of Quoter, Cage Code, Unique Entity ID, and applicable TAX I.D Number (TIN) mailto:katie.b.hildebrandt.civ@us.navy.mil mailto:stephanie.r.lent.civ@us.navy.mil mailto:katie.b.hildebrandt.civ@us.navy.mil mailto:stephanie.r.lent.civ@us.navy.mil

• Point of Contact name, telephone number, and email address

• Quote validity of 180 days following the solicitation closing date

(3) The Quoter shall provide proof and verification that it possesses a current facilities clearance at the SECRET

LEVEL at the time of quote submission as identified in the PWS. The proof/verification shall be in the form of

Defense Counterintelligence and Security Agency (DCSA) National Industrial Security System (NISS) and…