N0018920QQ001.pdf

SEE ADDENDUM

(No Collect Calls)

N0018920QQ001 03-Oct-2019

b. TELEPHONE NUMBER

717-605-2024

8. OFFER DUE DATE/LOCAL TIME

09:00 AM 07 Oct 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N001899. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

CHARLES T. HOYES

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

1300816364

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC NORFOLK CONTRACTING

MECHANICSBURG OFFICE

ATTN: C. HOYES, CODE 216

5450 CARLISLE PIKE, SUITE 407-WSH9

MECHANICSBURG PA 17050-2411

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N00367 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAVSUP BUSINESS SYSTEMS CENTER

JAMES F. DAVIS

5450 CARLISLE PIKE BUILDING 409

MECHANICSBURG PA 17050-2411

TEL: 717-605-6313 FAX:

FAX:

TEL: 717-605-2024 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$30,000,000

NAICS:

541512

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF31

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N0018920QQ001

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 6 Months HICS Support

FFP

FY20 HICS 6 M Follow-On EXT-LAB FOB: Destination

VENDOR PART NR: 45795 GT&C = N/A

PURCHASE REQUEST NUMBER: 1300816364

PSC CD: D302

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 08-OCT-2019 TO

07-APR-2020

N/A NAVSUP BUSINESS SYSTEMS CENTER

JAMES F. DAVIS

5450 CARLISLE PIKE BUILDING 409

MECHANICSBURG PA 17050-2411

717-605-6313 FOB: Destination

N00367

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2018 52.204-13 System for Award Management Maintenance OCT 2018 52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016 52.204-21 Basic Safeguarding of Covered Contractor Information

Systems

JUN 2016

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment.

AUG 2019

52.212-3 Alt I Offeror Representations and Certifications--Commercial Items (OCT 2018) Alternate I

OCT 2014

52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

252.203-7000 Requirements Relating to Compensation of Former DoD Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7000 Disclosure Of Information OCT 2016 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Antiterrorism Awareness Training for Contractors. FEB 2019 252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

OCT 2016

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.225-7048 Export-Controlled Items JUN 2013 252.227-7013 Rights in Technical Data--Noncommercial Items FEB 2014 252.227-7014 Rights in Noncommercial Computer Software and

Noncommercial Computer Software Documentation

FEB 2014

252.227-7015 Technical Data--Commercial Items FEB 2014 252.227-7037 Validation of Restrictive Markings on Technical Data SEP 2016 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7006 Wide Area WorkFlow Payment Instructions DEC 2018 252.232-7010 Levies on Contract Payments DEC 2006 252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.243-7001 Pricing Of Contract Modifications DEC 1991 252.244-7000 Subcontracts for Commercial Items JUN 2013

CLAUSES INCORPORATED BY FULL TEXT

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS--COMMERCIAL ITEMS (AUG 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (AUG 2019) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).

(5) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: (Contracting Officer check as appropriate.)

___ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

____ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

____ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

_X_ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L.

109-282) (31 U.S.C. 6101 note).

___ (5) [Reserved]

___ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div.

C).

___ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub.

L. 111-117, section 743 of Div. C).

___ (8) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31 U.S.C. 6101 note).

____ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

____ (10) [Reserved]

____ (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (NOV 2011) (15 U.S.C. 657a).

____ (ii) Alternate I (NOV 2011) of 52.219-3.

____ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

____ (ii) Alternate I (JAN 2011) of 52.219-4.

____ (13) [Reserved]

____ (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2011) (15 U.S.C. 644).

____ (ii) Alternate I (NOV 2011).

____ (iii) Alternate II (NOV 2011).

____ (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

____ (ii) Alternate I (Oct 1995) of 52.219-7.

____ (iii) Alternate II (Mar 2004) of 52.219-7.

____ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

____ (17)(i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637(d)(4)).

____ (ii) Alternate I (Nov 2016) of 52.219-9.

____ (iii) Alternate II (Nov 2016) of 52.219-9.

____ (iv) Alternate III (Nov 2016) of 52.219-9.

____ (v) Alternate IV (Aug 2018) of 52.219-9.

____ (18) 52.219-13, Notice of Set-Aside of Orders (NOV 2011) (15 U.S.C. 644(r)).

____ (19) 52.219-14, Limitations on Subcontracting (JAN 2017) (15 U.S.C. 637(a)(14)).

____ (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

____ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (NOV 2011) (15 U.S.C.

657f).

_X_ (22) 52.219-28, Post Award Small Business Program Rerepresentation (July 2013) (15 U.S.C. 632(a)(2)).

____ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women- Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

____(24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

_X_ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

_X_ (26) 52.222-19, Child Labor--Cooperation with Authorities and Remedies (Jan 2018) (E.O. 13126).

_X_ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

_X_ (28)(i) 52.222-26, Equal Opportunity (SEPT 2016) (E.O. 11246).

____ (ii) Alternate I (Feb 1999) of 52.222-26.

____ (29)(i) 52.222-35, Equal Opportunity for Veterans (OCT 2015)(38 U.S.C. 4212).

____ (ii) Alternate I (July 2014) of 52.222-35.

_X_ (30)(i) 52.222-36, Equal Opportunity for Workers with Disabilities (JUL 2014) (29 U.S.C. 793).

____ (ii) Alternate I (July 2014) of 52.222-36.

____ (31) 52.222-37, Employment Reports on Veterans (FEB 2016) (38 U.S.C. 4212).

____ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O.

13496).

_X_ (33)(i) 52.222-50, Combating Trafficking in Persons (JAN 2019) (22 U.S.C. chapter 78 and E.O. 13627).

____ (ii) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

____ (34) 52.222-54, Employment Eligibility Verification (Oct 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

____ (35)(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

____ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

____ (36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O. 13693).

____ (37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Jun 2016) (E.O. 13693).

____ (38) (i) 52.223-13, Acquisition of EPEAT® Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and 13514).

____ (ii) Alternate I (OCT 2015) of 52.223-13.

____ (39)(i) 52.223-14, Acquisition of EPEAT® Registered Televisions (Jun 2014) (E.O.s 13423 and 13514).

____ (ii) Alternate I (Jun 2014) of 52.223-14.

____ (40) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42 U.S.C. 8259b).

____ (41)(i) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514).

____ (ii) Alternate I (Jun 2014) of 52.223-16.

____ (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (Aug 2011) (E.O.

13513).

____ (43) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

____ (44) 52.223-21, Foams (Jun 2016) (E.O. 13693).

____ (45)(i) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a).

____ (ii) Alternate I (JAN 2017) of 52.224-3.

____ (46) 52.225-1, Buy American--Supplies (May 2014) (41 U.S.C. chapter 83).

____ (47) (i) 52.225-3, Buy American--Free Trade Agreements--Israeli Trade Act (May 2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L.

103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43.

____ (ii) Alternate I (May 2014) of 52.225-3.

____ (iii) Alternate II (May 2014) of 52.225-3.

____ (iv) Alternate III (May 2014) of 52.225-3.

____ (48) 52.225-5, Trade Agreements (AUG 2018) 19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

_X_ (49) 52.225-13, Restrictions on Certain Foreign Purchases (JUNE 2008) (E.O.'s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

____ (50) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

____ (51) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150

____ (52) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C.

5150).

____ (53) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

____ (54) 52.232-30, Installment Payments for Commercial Items (Jan 2017) (41 U.S.C. 4505, 10 U.S.C. 2307(f)).

_X_ (55) 52.232-33, Payment by Electronic Funds Transfer—System for Award Management (Oct 2018) (31 U.S.C. 3332).

____ (56) 52.232-34, Payment by Electronic Funds Transfer—Other than System for Award Management (July 2013) (31 U.S.C. 3332).

____ (57) 52.232-36, Payment by Third Party (MAY 2014) (31 U.S.C. 3332).

____ (58) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

____ (59) 52.242-5, Payments to Small Business Subcontractors (JAN 2017)(15 U.S.C. 637(d)(13)).

____ (60)(i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C.

Appx. 1241(b) and 10 U.S.C. 2631).

____ (ii) Alternate I (Apr 2003) of 52.247-64.

____ (iii) Alternate II (Feb 2006) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: (Contracting Officer check as appropriate.)

_____ (1) 52.222-17, Nondisplacement of Qualified Workers (May 2014) (E.O. 13495).

_____ (2) 52.222-41, Service Contract Labor Standards (AUG 2018) (41 U.S.C. chapter 67).

_____ (3) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 2014) (29 U.S.C. 206 and 41 U.S.C.

chapter 67).

_____ (4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards--Price Adjustment (Multiple Year and Option Contracts) (AUG 2018) (29 U.S.C. 206 and 41 U.S.C. chapter 67).

_____ (5) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards--Price Adjustment (MAY 2014) (29 U.S.C 206 and 41 U.S.C. chapter 67).

_____ (6) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (MAY 2014) (41 U.S.C. chapter 67).

_____ (7) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services--Requirements (MAY 2014) (41 U.S.C. chapter 67).

_____(8) 52.222-55, Minimum Wages Under Executive Order 13658 (DEC 2015) (E.O. 13658).

_____ (9) 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

_____ (10) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (MAY 2014) (42 U.S.C. 1792).

(d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph

(d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records--Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e) (1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1)in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause—

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

(ii) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(iii) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(iv) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (AUG 2019) (Section 889(a)(1)(A) of Pub. L. 115-232).

(v) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(vi) 52.222-17, Nondisplacement of Qualified Workers (MAY 2014) (E.O. 13495). Flow down required in accordance with paragraph (l) of FAR clause 52.222-17.

(vii) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

(viii) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

(ix) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

(x) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

(xi) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

(xii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496).

Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

(xiii) 52.222-41, Service Contract Labor Standards (Aug 2018), (41 U.S.C. chapter 67).

(xiv) _X_ (A) 52.222-50, Combating Trafficking in Persons (JAN 2019) (22 U.S.C. chapter 78 and E.O. 13627).

_____ (B) Alternate I (March 2, 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

(xv) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (May 2014) (41 U.S.C. chapter 67.)

(xvi) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services--Requirements (May 2014) (41 U.S.C. chapter 67)

(xvii) 52.222-54, Employment Eligibility Verification (Oct 2015) (E. O. 12989).

(xviii)52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015) (E.O. 13658).

(xix) (A) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a).

(B) Alternate I (JAN 2017) of 52.224-3.

(xx) 52.222-62 Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

(xxi) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

(xxii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (May 2014) (42 U.S.C. 1792). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.

(xxiii) 52.247-64, Preference for Privately-Owned U.S. Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the Contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

(End of clause)

THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF

WORK/PERFORMANCE WORK STATEMENT.

NAVSUP FLC Norfolk may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the Government or information already in the possession of the Government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the Government's AbilityOne Program support contractor personnel in order to perform close out services. Prior to the release of any such information to the support contractor, the support contractor will have in place with the Government a Non-Disclosure/Non-Use Agreement in accordance with the terms of the AbilityOne Program support contract.

Offerors may execute their own Non-Disclosure Agreement with the AbilityOne Program (AbilityOne contact information available from the contracting point of contact). The support contractor must provide copies of the executed agreements to the Contracting Officer and the Contracting Officer's Representative (COR) for the support contract; and the offeror/contractor for this acquisition must provide copies of the executed Agreement to the Contracting Officer for this acquisition. If the offeror/contractor seeks such a Non-Disclosure Agreement with the AbilityOne Program support contractor, the Agreement must be executed no later than the date of final delivery under the resulting NAVSUP NAVSUP FLC Norfolk contract.

THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF

WORK/PERFORMANCE WORK STATEMENT.

AUTHORIZED CHANGES ONLY BY THE CONTRACTING OFFICER

(a) Except as specified in paragraph (b) below, no order, statement, or conduct of Government personnel who visit the Contractor's facilities or in any other manner communicate with Contractor personnel during the performance of this contract shall constitute a change under the "Changes" clause of this contract.

(b) The Contractor shall not comply with any order, direction or request of Government personnel unless it is issued in writing and signed by the Contracting Officer, or is pursuant to specific authority otherwise included as a part of this contract.

(c) The Contracting Officer is the only person authorized to approve changes in any of the requirements of this contract and notwithstanding provisions contained elsewhere in this contract, the said authority remains solely with the Contracting Officer. In the event the Contractor effects any change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in charges incurred as a result thereof. The address and telephone number of the Contracting Officer is:

Charles T. Hoyes

5450 Carlisle Pike SUITE 407-WSH9 Mechanicsburg, PA 17050-2411 717-605-2024

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) for Naval Supply Systems Command (NAVSUP) Business Systems Center (BSC) Hazardous Inventory Control Systems for Windows (HICSWIN) Contractor Support Services

1.0 Introduction:

Naval policy is to enhance operational readiness and mission accomplishment by establishing an aggressive Safety and Occupational Health (SOH) program. Implementation of Hazardous Inventory Control Systems for Windows (HICSWIN) 4.0 will support operational readiness by enabling Naval personnel, ashore and afloat, to establish and maintain a safe and healthy workplace and to provide leadership, guidance, technical direction, and resources to protect people, prevent mishaps, achieve regulatory compliance, and control hazards, hazardous occupational exposures, and costs. SOH Program management is a command responsibility and is implemented through the chain of command.

The purpose of this Performance Work Statement (PWS) is to obtain contractor services in support of the development of Hazardous Materials (HAZMAT) systems particularly the Hazardous Inventory Control Systems for Windows (HICSWIN) and the Ships Hazardous Material List for Windows (SHMLWIN).

2.0 Background:

2.1 Requiring Organization:

The organization requiring the services outlined in the PWS is:

NAVSUP Business Systems Center (BSC) Code 92 5450 Carlisle Pike Bldg 409 Mechanicsburg, PA 17055

2.2 Project Description:

The HICSWIN and SHMLWIN applications is used to manage the Hazardous Material used on board ship classes AS, LCC, LCS, CVN, DDG, CG, LHD, LSD, LHA, LPD, ESD and MCM.

3.0 Scope:

The objective of this requirement is to obtain technical expertise throughout the system development lifecycle (SDLC) of the HAZMAT Systems Tech Refresh, customer support, maintenance, and sustainment.

The scope of this effort shall also include: preparing and updating technical documentation, code refresh, software scanning for security vulnerabilities, unit testing, Integrated Systems Testing (IST), data migration/archiving, maintenance and sustainment, and knowledge transfer.

4.0 Directives:

The contractor shall comply with the following directives, and any updated/future versions as they are released:

• Federal Information Security Modernization Act of 2014 (“FISMA”)

• DoD Directive 5400.11, DoD Privacy Program, 29 October 2014

• DoD Directive 8000.01, Management of the DoD Information Enterprise, 17 March 2016 (incorporating Change 1 July 2017)

• DoD Directive 8140.01, Cyberspace Workforce Management, 11 August 2015 (incorporating Change 1, 31 July 2017)

• DoD Instruction 4161.02, Accountability and Management of Government Contract Property, 27 April 2012 (incorporating Change 1, 29 September 2017)

• DoD Instruction 8320.07, Implementing the Sharing of Data, Information, and Information Technology (IT) Services in the Department of Defense, 3 August 2015 (incorporating Change 1, 5 December 2017)

• DoD Instruction 8500.01, Cybersecurity, 14 March 2014

• DoD Instruction 8510.01, Risk Management Framework (RMF) for DoD Information Technology, 12 March 2014 (incorporating Change 2, 28 July 2017)

• DoD Instruction 8582.01 Security of Unclassified DoD Information on Non-DoD Information Systems 6 June 2012 (incorporating Change 1, 27 October 2017)

• DoDD 5400.11-R, Department of Defense Privacy Program, 14 May 2007

• DoD Manual 8570.01-M, Information Assurance Workforce Improvement Program, 19 December 2005 (incorporating Change 4, 10 November 2015)

• SECNAV Instruction 5211.5E, Department of Navy Privacy Program, 28 December 2005

• SECNAV Instruction 5239.3C, DON Cybersecurity Policy, 2 May 2016

• SECNAV Instruction 5510.30B, DON Personnel Security Program Instruction, 6 October 2006

• SECNAV Manual M-5239.2, DON Cyberspace Information Technology and Cybersecurity Workforce Management and Qualification Manual, 27 June 2016

• SECNAV Manual M-5510.30, Department of the Navy Personnel Security Program, 1 June 2006

• CJCSI 6211.02D--Defense Information System Network (DISN): Policy Responsibilities and Processes of 4 August 201 5

• DoD Public Key Infrastructure (http://iase.disa.mil/pki-pke)

• ISO/IEC/IEEE 12207:2017(E) First edition 2017-11 - ISO/IEC/IEEE International Standard - Systems and software engineering -- Software life cycle processes

• ANSI/EIA 649.B-2011 – Configuration Management Standard.

• ANSI/EIA 836D-2015 – Configuration Management Data Exchange and Interoperability.

• Federal Risk and Authorization Management Program (“FedRAMP”)

• Department of Defense Cloud Computing Security Requirements Guide, Version 1, Release 3, dated 6 March 2017, or the version and release number in effect when cloud services are provided.

• All applicable Security Requirements Guides, Security Technical Implementation Guides, and National Security Agency security configuration guides in effect when cloud services are provided.

• Common Criteria for Information Technology Security Evaluation, Part 3: Security Assurance Components, April 2017, Version 3.1, Revision 5, CCMB-2017-04-003; or the version and revision number in effect when the cloud services are provided.

• NIST SP 800-37 Revision 2, Risk Management Framework for Information Systems and Organizations, December 2018

• NIST SP 800-53 Revision 4, Security and Privacy Controls for Federal Information Systems and Organizations, April 2013, includes updates as of 22 January 2015

• NIST SP 800-53A Revision 4, Assessing Security and Privacy Controls in Federal Information Systems and Organizations, December 2014, includes updates as of 18 December 2014

• ISO/IEC 19770-1:2017 – Information Technology – IT Asset Management – Part 1: IT Asset Management Systems - Requirements

• ISO/IEC 19770-2:2015 - Information Technology -- Software Asset Management -- Part 2: Software Identification Tag

• ISO/IEC 19770 Series - Information Technology

• A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Sixth Edition

• Section 508 of the Rehabilitation Act of 1973 (amended by the Workforce Investment Act of 1998, 7 August 1998)

• SECNAVINST 5720.44C - Department of the Navy Policy for Content of Publically Accessible World Wide Web Sites, 21 February 2012 (incorporating Change 1, 14 October 2014)

5.0 Performance Requirements:

The contractor shall be obligated contractually to perform every requirement in this performance work statement.

Not every performance requirement has a related standard expressed in this document. In such cases the performance standard is either inherent in the requirement or performance is to be in accordance with standard commercial practice.

Per DFARS 211.106, contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

The contractor shall perform the following tasks during the six month period of performance.

5.1 HAZMAT Technical Refresh Microsoft Development Support

The contractor shall complete tasks assigned by the NAVSUP BSC HAZMAT Development Tech Refresh Team to enhance the replacement of the HAZMAT systems in accordance with the Requirements Specifications.

5.1.1 The contractor shall research applicable law and security/privacy regulations, standards and policies governing structured processes such as the Afloat Hazardous Material Control and Management Guidelines, DOD Policy, Navy policy, system performance, processing conditions and reporting requirements to implement operating improvements.

Performance Standard: 100% of law, regulations, standards and policies shall be researched.

Assessment Method: Technical Assistant (TA) shall review status reports and conduct spot checks to ensure all research is accomplished in accordance with the standard.

5.1.2 The contractor shall refresh code in accordance with the code technical specifications provided by the Government. The contractor shall ensure the refreshed source code precisely aligns with the requirements outlined within the design specification for the module code. The contractor shall document work directly in the source code to ensure future maintainers can readily understand the purpose of the code.

Performance Standard: 100% of refreshed code shall be in accordance with the technical specifications.

Assessment Method: TA shall review code periodically to ensure it is in line with the technical specifications.

5.1.3 The contactor shall conduct regular code analysis in an attempt to identify any possible issues and/or deficiencies in the business rules of the module code. If an issue is identified, the contractor shall report the concern to the NAVSUP BSC TA for review / guidance.

Performance Standard: Contractor shall report any concerns to the TA within five days of identification.

Assessment Method: TA will ensure contractor meets the due date by reviewing status reports.

5.1.4 The contractor shall perform maintenance on the HAZMAT code base throughout the enhancement phase of the project. The contractor shall apply updates and/or fixes to the code modules based upon bugs identified by the Government Team and/or changes to the system requirements.

Performance Standard: The Contractor shall complete existing schedules with no more than five percent variance past the due date, as defined in the Project Plan (e.g. a planned 100 day effort is completed within 105 days or 100 days + 5%).

Assessment Method: The existing schedules will be reviewed with the TA during scheduled weekly status meetings to identify progress and completion of tasks.

5.1.5 The contractor shall verify code is compliant with the Defense Information System Agency (DISA) Application Security Test Implementation Guides (STIGs) and development. The contractor shall perform code scans using the HP Fortify Tool to ensure code is free of security vulnerabilities.

Performance Standard: The contractor shall fix / update code until zero Category I and II Findings are identified.

Assessment Method: Results of HP Fortify scans will be reviewed by the TA during scheduled weekly status meetings.

5.1.6 The contractor shall perform end-to-end unit testing on all module codes to ensure the source code precisely aligns with the requirements outlined within the functional design specification for the code module. The contractor shall perform end-to-end unit testing after any coding update and/or change is applied.

Performance Standard: The contractor shall develop test plans to verify the successful functioning of all (100%) identified unit requirements and document the results from conducting the test.

Assessment Method: TA will review the test plans to ensure they cover all (100%) requirements. TA will review results to ensure all tests are accurate and successful.

5.1.7 The contractor shall document and maintain timeliness, completeness, and problem identification for the development of the HAZMAT effort.

Performance Standard: The contractor shall complete existing schedules with no more than five percent variance past the due date, as defined in the Project Plan (e.g. a planned 100 day effort is completed within 105 days or 100 days + 5%).

Assessment Method: The existing schedules will be reviewed with the TA during scheduled weekly status meetings to identify progress and completion of tasks.

5.1.8 The contractor shall document, update, and maintain technical specifications for programs and interfaces to include associated data flowcharts, data archiving, diagrams and system agreements with external data exchange partners.

Performance Standard: The contractor shall complete existing schedules with no more than five percent variance past the due date, as defined in the Project Plan (e.g. a planned 100 day effort is completed within 105 days or 100 days + 5%).

Assessment Method: The existing schedules will be reviewed with the TA during scheduled weekly status meetings to identify progress and completion of tasks.

5.1.9 The contractor shall write test cases, prepare test data and conduct testing. The contractor shall build test data and execute test cases, document issues found during testing and resolutions, and perform regression testing. Unit test cases and supporting test data will be developed for each software component developed by the contractor.

Individual software components will undergo integration testing as they are incorporated into the overall system.

Performance Standard: The contractor shall develop test cases and supporting data to verify the successful functioning of all (100%) identified unit requirements and document the results from conducting the test.

Assessment Method: TA will review the test cases to ensure they cover all (100%) requirements. TA will review results to ensure all tests are accurate and successful.

5.1.10 The contractor shall complete tasks assigned by the NAVSUP BSC HAZMAT Development Tech Refresh Team in conducting and documenting the IST. The contractor shall support IST by validating the flow of data from one module to another, and, where applicable, perform analysis when the application is not achieving the anticipated result. The contractor shall perform code updates based on the documented findings during testing iterations. Major system segments will undergo system and government acceptance testing when complete. Tests will be repeated after problems identified during initial test are corrected.

Performance Standard: The contractor shall conduct IST test cases with supporting data to verify the successful functioning of all (100%) identified unit requirements and document the results from conducting the test.

Assessment Method: TA will review the IST test tasks to ensure they cover all (100%) requirements. TA will review results to ensure all tests are accurate and successful.

5.1.11 The contractor shall provide input and complete tasks assigned by the NAVSUP BSC HAZMAT Development Tech Refresh Team in the development of a training strategy.

Performance Standard: Contractor shall provide training procedures for all (100%) system components they develop.

Assessment Method: TA will review the procedures provided for accuracy and completeness. The TA will approve the procedures prior to implementation.

5.1.12 The contractor shall provide input and complete tasks assigned by the NAVSUP BSC HAZMAT Development Tech Refresh Team in the development of a data migration strategy based upon requirements outlined in system documentation.

Performance Standard: Contractor shall supply procedures and solutions to convert production data from the currently deployed systems to the system under development by due date assigned by the TA.

Assessment Method: TA will review procedures and test results to ensure migration strategy implements system requirements, and ensure due dates are met. The TA will approve the procedures prior to implementation.

5.1.13 The contractor shall provide input and complete tasks assigned by the NAVSUP BSC HAZMAT Development Tech Refresh Team in the development of a data archiving strategy based upon requirements outlined in system documentation.

Performance Standard: Contractor shall develop data archiving procedures for shipboard and enterprise data by due date assigned by the TA.

Assessment Method: TA will review procedures and test results to ensure the data archiving strategy implements system requirements, and ensure due dates are met. The TA will approve the procedures prior to implementation.

5.1.14 The contractor shall provide input and complete tasks assigned by the NAVSUP BSC HAZMAT Development Tech Refresh Team in the development of a data transfer strategy between the land based hosting facility and the shipboard HAZMAT installations.

Performance Standard: Contractor shall develop data transfer procedures for shipboard and enterprise data by due date assigned by the TA.

Assessment Method: TA will review procedures and test results to ensure the data transfer strategy implements system requirements, and ensure due dates are met. The TA will approve the procedures prior to implementation.

5.1.15 The contractor shall coordinate system testing by developing a test plan and test scenarios addressing customer requirements including special conditions which must be considered during the testing process; review test results accomplished by IT personnel for compliance with functional requirements; document any identified corrections that are required; certify test results; and provide support to Integrated System Testing and Customer Testing.

Performance Standard: The contractor shall conduct system test cases with supporting data to verify the successful functioning of all (100%) identified unit requirements and document the results from conducting the test.

Assessment Method: TA will review the system test tasks to ensure they cover all (100%) requirements. TA will review results to ensure all tests are accurate and successful.

5.1.16 The contractor shall provide knowledge transfer/mentoring events to designated Government personnel to include a comprehensive mentoring program whereby contractor personnel work directly with and provide over-the-shoulder support to NAVSUP personnel to execute transfer of knowledge addressing the functionality of software and other components, along with the supporting test cases developed by the contractor specified in this PWS.

Performance Standard: The contractor shall report knowledge transfer tasks on a monthly basis via written status reports.

Assessment Method: The TA will review the status reports from the contractor and government personnel, and conduct informal interviews to ensure knowledge transfer is occurring.

5.1.17 The contractor shall provide implementation support to the HAZMAT applications during and/or after cutover/go live.

Performance Standard: The contractor shall perform this task when requested by the TA by assigned due dates.

Assessment Method: The TA will ensure due dates are met.

5.1.18 The contractor shall provide customer support, maintenance, and sustainment of the HAZMAT applications after cutover/go live. The contractor shall perform code maintenance fixes and change requirements for the HAZMAT applications. The contractor shall document and conform to code firewall policies, DOD Public Key Infrastructure (PKI), NAVSUP standards and policies, and other security policies specified in 4.0 of this PWS.

Performance Standard: The contractor shall perform this task during Go Live and Proof testing estimated to start in December 2019 and continue to the end of the contract period.

Assessment Method: The TA will ensure due dates are met.

5.1.19 The contractor shall assist in maintaining the HAZMAT application in accordance with the timelines defined in the code specifications. This includes: requirements determination and analysis of existing requirements; coding;

unit testing; researching and correcting identified problems; attending any required meetings; correcting issues identified during IST and User Acceptance Testing.

Performance Standard: The contractor shall complete existing schedules with no more than five percent variance past the due date, as defined in the Project Plan (e.g. a planned 100 day effort is completed within 105 days or 100 days + 5%).

Assessment Method: The existing schedules will be reviewed with the TA during scheduled weekly status meetings to identify progress and completion of tasks.

5.1.20 The contractor shall complete tasks assigned by the NAVSUP BSC HAZMAT Development Tech Refresh Team in and document User Acceptance Testing. The contractor shall perform code updates based on the documented findings during these testing iterations.

Performance Standard: Contractor shall resolve all (100%) documented findings.

Assessment Method: TA will review results to ensure all (100%) tests are accurate and successful.

5.1.21 The contractor shall provide post implementation assistance to customers. The contractor shall provide assistance to customers and troubleshoot complex problems in a manner that minimizes interruptions in customers’ ability to carry out critical business activities. The contractor shall update and maintain the configuration management tool for identified problems, time reported, time corrective action initiated, action taken, and date/time of technical problems and corresponding resolutions. The contractor shall provide proposals for resolution to the Government Project Team Lead in response to customer service problems.

Performance Standard: Contractor shall provide support to all (100%) post implementation issues assigned.

Assessment Method: TA shall review all entries in configuration management tool to ensure completeness.

5.2 Information Assurance (IA) (these tasks to be performed during the entire contract, base and options):

5.2.1 The contractor shall implement and support information security/information assurance policies, principles and practices as part of the HICSWIN IT environment.

Performance Standard: Contractor shall follow identified policies, principles and practices. Tests for information assurance compliance shall be performed during all (100%) test events.

Assessment Method: TA will review test results to verify compliance.

5.2.2 In order to maintain access to required systems the contractor shall ensure completion of annual IA training.

Current courses required (subject to change): 1) Personally Identifiable Information (PII); 2) DON Records Management: Everyone's Responsibility; 3) Anti-Terrorism/Force Protection Awareness; 4) Combating Trafficking in Person; 5) Operations Security (OPSEC); 6)Training & Readiness – The Active Shooter; 7)DOD Cyber Awareness Challenge 2019.

The contractor shall complete DOD Cyber Awareness Challenge v4 mandatory training within two weeks after contract award. Lori Oxenford, 717-605-4294, or Antonio Arturet-Millan, 717-605-8192, is the POCs for the IAA training. Training can be accessed at https://dl.cyber.mil/trn/online/cyber-awareness-challenge/launchPage.htm

Performance Standard: Completion required by due dates identified.

Assessment Method: Submit completion certificates to TA.

5.3 Transition - Phase Out. At the end of the period of performance, as the incumbent, the contractor shall provide a designated point of contact, and provide advice, knowledge transfer and support in the timeline and transition plans of government data, functions and services to the new awardee (if applicable).

6.0 Deliverables:

All deliverables must meet the format requirements…