N00189-18-R-Z077_Amendment_2.docx

N0018918RZ077

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

(End of Summary of Changes)

The following items are applicable to this modification:

Q&A Q1. Are there any reports from previous years for the Resident Satisfaction Surveys? Are the instruments used in the past available for review?

A1. No, prior reports are not available.

Q2. Please confirm response is to be submitted electronically, via email only, and that printed copies with dividers are not required.

A2. Yes, responses shall be submitted electronically, via email only, to Danielle.Udinson@navy.mil. Quoters are strongly encouraged to confirm receipt of their quote prior to the closing date and time.

Q3. Solicitation section SUBMISSION OF QUOTES (FFP BEST-VALUE TRADE-OFF), III. QUOTE CONTENT, 1.b – Past Performance references “Past Performance Information Form” as an attachment to the solicitation. Please provide this form.

A3. The form has been provided with Amendment 2.

Q4. Please see questions below regarding Section 4.5 Survey Questions, item (3)(g) Promotional Items. Other Survey-Related items:

Q4A. Promotional Items: Will ODCs be provided for advertising space (in base newspapers, radio, AFN, etc.)?

A4A. With regards to the base newspaper, radio, ect, the quoter will be required to provide source content for the Navy to utilize at the installations levels. It is up to the quoter to determine if there will be any additional costs to provide the advertising information to the AFN.

Q4B. Commercial. Please confirm we will be creating a single commercial that will include information for UH and FH.

A4B. There will be two commercials twice a year with information for both UH and FH.

Q4C. Commercial. What video file format does PAO require for AFN and other venues? What lead time does PAO require? How far in advance of survey launch is this product due? Is this commercial expected to run during both surveys?

A4C. It is not known what file formats or lead time is required and it is up to the quoter to know and adapt if the requirements change throughout the life of the contract. Dates as to when the commercials need to be launched will be solidified after award of contract.

Q4D. Commercial. Will HQ PAO oversee coordination and distribution with PAO at the Installations?

A4D. No, HQ PAO will not be responsible for anything. The requirement is that the quoter provide the scripts files videos ect centrally for the Navy Installations to use at their discretion. Other than the quoter coordinating the AFN commercials.

Q4E. Commercial. Will the commercial be used on other social media platforms, including FB, Twitter and YouTube?

A4E. Yes, the Commercial will also be used in Social media platforms.

Q4F. Commercial. What type of production is the Navy expecting for the commercial? Live actors w/ dialogue? Graphics? Animations? B-roll with voice over?

A4F. The quoter shall collaborate with the program director to determine what type fits the attention span of the Government’s diverse customer base.

Q4G. Info Segment Commercial. Is the Navy expecting us to use the same product as the commercial (and provide in a different format) or is this a separate product we need to produce for the website? If a different product, please answer questions Q4B through Q4F.

A4G. Yes, it is expected that the same commercial be used with a different format when needed. Each year the commercial is expected to be different.

Q4H. Narrated Scripted Segment. How long must this be? What format do “base radio stations” require? What lead time is required? What is the due date for this deliverable. Is this narrated scripted segment expected to run during both surveys? Will HQ PAO oversee coordination and distribution with base radio stations?

A4H. 30 seconds long. Deliverable times to be established after award of contract. The requirement is that the source and content be made available centrally for the installations to use at their discretion.

Q4I. Article. Will this article need to be tailored to each location, or can we use a single press release?

A4I. The content should be a single press release for the article to apply for both OCONUS and CONUS areas

Q4J. Flyer / Memo. Is the Navy expecting us to provide electronic files or to also print and distribute flyers and memos? Who will coordinate distribution of printed materials?

A4J. Digital Files are expected for both the “fliers” and “Memo” and to be distributed by base installations at their discretion. Proper guidance has been provided in the RFQ about who and how printed material will be distributed.

Q5. Please provide us the name of the incumbent and/or the contract award number?

A5. This requirement was previously met under Purchase Order N00189-14-P-Z495 by CEL & Associates.

Q6. Please tell us what the costs were from the promotional portion of previous award?

A6. No.

Q7. Proposal Submission (Task 4.0.5.3.a and Sections L and M Volume I- Non-Price Quote). Can the contractor submit examples of their video work via internet links embedded in the proposal? Or as separate attachments to the proposal?

A7. No

Q8. PWS Commercial (Task 4.0.5.3.a). We would like to see an example of the existing video(s) that promote the surveys. Can you forward a link to the video(s)? Does the existing videos represent the "look" and "style" of the videos to be produced for the solicitation? If not, are there any existing videos or similar videos that would serve as an example for what is expected?

A8. There are no current videos and the requirement needs to satisfy and appeal to all of CNIC’s customers.

Q9. PWS Commerical (Task 4.0.5.3.a). Can you describe the POAs format?

A9. It is not known and is the quoter’s requirement to know and ability to change as needed when formats change.

Q10. PWS Commerical (Task 4.0.5.3.a). How many commercials are to be created each year?

A10. Two commercials per year

Q11. PWS Commerical (Task 4.0.5.3.a). Are all the commercials to be 30 seconds?

A11. Yes, all commercials are to be 30 seconds.

Q12. PWS Commerical (Task 4.0.5.3.a). Will each commercial have the same general format?

A12. There is no designated format, it is up to the quoter to know and have an ability to change when needed.

Q13. Info Segment Commercial (Task 4.0.5.3.b) Can you describe the info segment commercial? How is this different from the 30 commercial? What are the network requirements for compliance? How many are to be created each year?

A13. The info segment commercial should be an introductory commercial addressing that the Surveys are coming soon, whereas the Commercial should be more defined about how to complete the survey, where to access it and why the surveys are needed. It is up to the quoters to know the network requirements and make changes to as needed when those requirements change. Two videos a year with alternate file formats to support AFN, Social media, ect.

Q14. Narrated script for base radio stations (Task 4.0.5.3.c) Is this a script for the radio announcer to read, an actual radio spot, or both? Is it pre-recorded or live? Will it be customized for each base/area or is it generic? How many are to be created each year?

A14. Yes, this script should be for the radio announcer to read. The script will be for both OCONUS and CONUS locations.

Q15. Newspaper Article (Task 4.0.5.3.d). Can you give us a general idea how long the article should be? Can you forward a link or post a PDF of an example for us to see? How many are to be created each year?

A15. No current article available. It should be four paragraphs long. Content to be determined after award of contract. Two articles a year to be created.

Q16. LED Sign (Task 4.0.5.3.e). How many phrases are required to be created each year?

A16. Two phrases a year.

Q17. Page for Bulletin Board & Single Sailor Facilities (Task 4.0.5.3.f). Can you forward a link or post a PDF of an example of the scripted and designed page for us to see? How many are to be created each year?

A17. No current example. Two per year.

Q18. Page for Bulletin Board & Single Sailor Facilities (Task 4.0.5.3.f). Does the Navy expect contractor to print and distribute page to installations or just provide a file for local printing by installation? If Pages are to be printed does Navy have an estimate of the number that will need to be printed and distributed?

A18.Digital file to be provided centrally, and it will be released by local installations at their digression.

Q19. Memo (Task 4.0.5.3.g). Can you forward a link or post a PDF of an example for us to see? How many are to be created each year?

A19.No example to provide, two each year.

Q20. Memo (Task 4.0.5.3g). Is this a printed memo or an email? If printed, is deliverable to be printed pages to be distributed or an electronic file to be printed locally at the installation? If memo is to be printed and distributed by contractor does Navy have an estimate of the number that will need to be printed and distributed?

A20. See answer A18

Q21. Review Process. For the deliverables in the promotional segment of the solicitation, can you give us a general idea of the review process? For example, after consultation with our clients a script generally requires 2 script revisions, editing 2 revisions, etc. Do you anticipate 2 revisions are sufficient for scripting and editing? Are music and narrator choices to be decided by the contractor or in collaboration with CNIC?

A21. Two revisions are acceptable for revisions and editing. With regards to Commercials, this is a collaboration and should appeal to our diverse customer base.

Q22. Coordination with other Government Contractors (Task 4.0.11). Please provide examples or clarify the types of coordinated work with other government contractors, who are working on related tasks?

A22. There is coordination with the Home finding survey link that is provided upon award.

Q23. Risk Management (Task 4.0.12). Please provide examples of anticipated and previously encountered risk management issues that arise during a contract of this type?

A23. Please refer to section L of the solicitation. The quoter should describe any risks associated with the solicitation.

Q24. Survey Methodology (Task 4.1.1). Are there any known security or firewall restrictions with 3rd party survey software using a masked link provided by the Navy System?

A24. This is not known and is the quoter’s responsibility to support, satisfy and accommodate as needed.

Q25. Clauses Incorporated by Full Text (page 24 of 70). Should the Clauses Incorporated by Full Text be filled out and submitted or can we submit a copy of our online representations and certifications from the System Award Management system (SAM.gov)?

A25. Yes, they shall be completed.

Q26. Clauses Incorporated by Full Text (page 24 of 70). Is the $10,000,000 threshold per year or per contract?

A26. Refer to the clause for definition.

Q27. Clauses Incorporated by Full Text (page 24 of 70).Is the Federal Awardee Performance and Integrity Information System (FAPIIS) the same as the System Award Management system (SAM.gov). If it is different, how does a company register for the Federal Awardee Performance and Integrity Information System (FAPIIS)?

A27. No, it is a different system/website used by the Government.

Q28. Section L and M, Section l & M, Submission of Quotes I. General, “Solicitation Cover Sheet with appropriate blocks completed by quoter.” Is this the SF-1449?

A28. Yes.

Q29. Section L and M, Section l & M, Submission of Quotes I. General,Please clarify what is you mean by bona fide employee of the quoter?

A29. As defined in FAR Part 3.401, ““Bona fide employee” means a person, employed by a contractor and subject to the contractor’s supervision and control as to time, place, and manner of performance, who neither exerts nor proposes to exert improper influence to solicit or obtain Government contracts nor holds out as being able to obtain any Government contract or contracts through improper influence.”

Q30. Section L and M, Section II Requirements for Quote Content, section 5. Does the 16 page count include resumes/vitaes or can resumes/vitaes be included in an appendix?

A30. Personnel Resources is not an evaluation factor; therefore, resumes are not required. Resumes can be provided as part of your quote. Anything over 16-pages will not be evaluated.

Q31. Section L and M, Section III Quote Content, “Past Performance Information Form”. Could you please provide a copy of the form in MS Word? Does the form count toward the 16 page count? Will we only be submitting the “Past Performance Information” sheet only or are the clients supposed to submit a past performance evaluation form? If so, could you please provide the past performance evaluation form in MS Word?

A31. Amendment 2 provided this attachment. Yes, it counts towards the page limit. The quoter submits the form with their quote.

Q32. QASP & CAP (Quality Assurance Surveillance Plan) Do we need to submit a draft Quality Assurance Surveillance Plan with our proposal? Also, does it count as part of the 16 page limit?

A32. The QASP is provided in the RFQ, starting on page 52.

Q33. Sample size/statistical significance: RFP Section 4. 3) (1) and (2) provides the survey population of the various groups. 4. 4) (2) states “Resident – Survey each resident per Installation, neighborhood and building/complex”. Question: Is the contractor permitted to survey a representative sample of the various population groups or must each FH and UH resident be surveyed? If representative sample is permitted, what is the statistical significance required by the Government?

A33. It is required to survey all FH and UH residents as identified.

Q34. Format of historical data from previous surveys: RFP Section 3.1 requires “…benchmarking capabilities and trending analysis against its neighborhoods and buildings/complexes, other military services, Public Private Venture (PPV) Housing Partners, and private sector firms from current and prior year surveys for at least 5 years”. Question: Can the Government provide the programs and formats of these data that will be available for the contractor to use for completing this requirement?

A34. It is the contractor’s responsibility to have the required information to perform the services required.

Q35. Enclosures 1 and 2. RFP Sections 3.2 and 4b reference Enclosures 1; Section 4.1 references Enclosure 2. However, we are not able to locate either enclosure. Question: Can the Government provide Enclosures 1 and 2?

A35. Enclosure 1 starts on page 28. Enclosure 2 was inadvertently omitted. Both are provided as attachments to the solicitation.

Q36. Font size. RFP Section II (5) states a requirement to use “…font with a point size of 12 or greater…” for proposal body. Question: Is it permissible to use 10 or 11 point font in tables?

A36. Yes.

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