RFP_Attachments_N0018919RZ031.PDF

QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: To ensure that the Government has an effective and systematic method of surveillance for the services in the PWS. The QASP will be used primarily as a tool to veri~’ that the contractor is performing all services required by the PWS in a timely, accurate and complete fashion.

1. Critical performance processes and requirements. Critical to the performance of MPTE IT Technical Support Services is the timely, accurate and thorough completion of all contract/task order requirements.

2. Performance Standards

a. Schedule - The due dates for deliverables and the actual accomplishment of the schedule will be assessed against original due dates and milestones established for the contract or task order(s).

b. Deliverables — The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the contract/task order(s) and the Quality Control Plan (QCP), if required by the contract, for the required content, quality, timeliness, and accuracy.

c. Cost— The COR will review monthly cost vouchers to monitor the contractor’s expenditures throughout the contract and/or task order performance period(s). Also, the COR will analyze the impact on cost of any inaccurate management assertions, acceleration of the due dates for the financial reports, or the lack of personnel.

d. Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s record of forecasting and controlling costs, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisthction, and the contractor’s business-like concem for the interest of the customer.

3. Surveillance methods: The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, random or planned sampling, periodic or inspection, and validated customer complaints.

4. Performance Measurement: Performance will be measured in accordance with the following table:

Performance Performance Surveillance Method Frequency Acceptable Element Requirement Quality Level

Contractor Quality QC activities, inspections, Inspection by the COR Quarterly for overall 100% Compliance Control Plan and corrective actions QC activities; with the contractor completed as required by - plan.

the i~ As Required for

. corrective actions.

Contract Contract deliverables Inspection by the COR 100% inspection of all >95% of Deliverables furnished as prescribed in contract deliverables, deliverables the PWS, attachments, submitted timely CDRLs, Task Orders, etc., and without rework as applicable, required.

For any FFP order, in accordance with the inspection of services provisions of the contract, the contractor will be incentivized to provide quality products in a timely manner since the Government can require the Contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

For any CPFF orders, in accordance with inspection of services provisions of the contract, the contractor will be incentivized to provide quality products in a timely manner since the Government can require the Contractor, at no additional fee, to replace or correct work that fails to meet contract requirements. To maximize the profit earned on costs incurred, the contractor is incentivized to ensure that quality products are provided in a timely manner.

CONTRACT ADMINISTRATION PLAN (CAP) FOR COST TYPE, INDEFINITE DELJVERY CONTRACTS

In order to expedite the administration of this contract, the following delineation of duties is provided. The names, addresses and phone numbers for these offices or individuals are included elsewhere in the contract award document. The office or individual designated as having responsibility should be contacted for any questions, clarifications or information regarding the administration function assigned.

1. The Procuring Contract Office (PCO) is responsible for:

a. All pre-award duties such as solicitation, negotiation and award of contracts.

b. Any information or questions during the pre-award stage of the procurement.

c. Freedom of Information inquiries.

d. Changes in contract terms and/or conditions.

e. Post award conference.

2. The Contract Administration Office (CAO) is responsible for matters specified in FAR 42.302, except those areas otherwise designated as the responsibility of the Contracting Officer’s Representative (COR) or someone else herein.

3. The Defense Contract Audit Agency (DCAA) is responsible for audit verification/provisional approval of invoices and final audit of this contract prior to final payment to the contractor.

4. The paying office is responsible for making payment of proper invoices after acceptance is documented.

5. The Ordering Officer is responsible for:

a. Requesting, obtaining and evaluating proposals for orders to be issued.

b. Determining that the price/estimated cost of the order is fair and reasonable for the effort proposed.

c. Obligating the funds by issuance of the delivery order.

d. Authorizing the contractor to begin performance.

e. Providing subcontract approval.

f. Monitoring direct costs on orders issued.

NOTE: The PCO and the Ordering Officer may be the same individual, but in no case shall the COR perform the duties of the Ordering Officer.

6. The Contracting Officer’s Representative (COR) is responsible for interface with the contractor and performance of duties such as those set forth below. It is emphasized that only the PCO/CAO has the authority to modi& the terms of the contract. In no event will any understanding, agreement, modification, change order, or other matter deviating from the terms of the basic contract between the contractor and any other person be effective or binding on the government. If in the opinion of the contractor an effort outside the scope of the contract is requested, the contractor shall promptly noti~’ the PCO in writing. No action may be taken by the contractor unless the PCO or CAO has issued a contractual change. The COR duties are as follows:

a. Technical Interface

(1) The COR is responsible for all Government technical interface concerning the contractor and or deliverables. The COR shall expeditiously review copies of the contractors invoices or vouchers, certificate of performance and all other supporting documentation to determine the reasonableness of the billing. In making this determination, the COR must take into consideration all documentary information available and any information developed from personal observations.

(2) The COR must indicate either complete or partial concurrence with the contractor’s invoice/voucher by executing the applicable certificate of performance furnished by the contractor. The COR may request DCAA to take a payment offset on questioned costs, when documentary evidence or personal observations do not support submitted invoices. The COR shall noti& DCAA when questioned costs have been resolved with the contractor. The COR will ensure that DCAA conducts floor checks and/or timecard checks when actual monitoring is not feasible. The COR will be cognizant of the invoicing procedures and the prompt payment due dates detailed elsewhere in the contract.

(3) The COR will provide the PCO and the CAO with copies of acceptance documents such as Certificates of Performance.

(4) Upon completion of all services under the contract, the COR shall work with the Contractor to obtain and execute a final voucher no more than 60 days after completion of performance. The COR shall ensure that the voucher is clearly marked as a “Final Voucher.”

d. Contract Modifications/Orders Under Indefinite Delivery Contracts.

(1) The COR is responsible for developing the statement of work for tasking orders, change orders or modifications and for preparing an independent government cost estimate of the effort described in the proposed statement of work.

(2) Once the Ordering Officer has requested and received the contractor’s proposal the COR shall review and evaluate the contractor’s proposal and furnish comments and recommendations to the authorized Ordering Officer, as appropriate.

(3) The COR may interface with the contractor to obtain necessary information to assist in his/her development of the task statements, but the contractor shall not develop the task.

e. Administrative Duties

(1) The COR is responsible for taking appropriate action on technical correspondence pertaining to the contract and for maintaining files on each contract. This includes all modifications, government cost estimates, contractor invoices/vouchers, certificates of performance, DD 250 forms and contractor’s status reports.

(2) The COR shall maintain files on all correspondence relating to contractor performance, whether satisfactory or unsatisfactory, and on trip reports for all government personnel visiting the contractor’s place of business for the purpose of discussing the contract.

(3) The COR must take prompt action to provide the PCO with any contractor or technical code request for change, deviation or waiver, along with any supporting analysis or other required documentation.

f. Government Furnished Property. When government property is to be furnished to the contractor, the COR will take the necessary steps to ensure that it is furnished in a timely fashion and in proper condition for use.

The COR will maintain adequate records to ensure that property furnished is returned and/or that material has been consumed in the performance of work.

g. Security. The COR is responsible for ensuring that any applicable security requirements are strictly adhered to.

h. Standards of Conduct. The COR is responsible for reading and complying with all applicable agency standards of conduct and conflict of interest instructions.

CLASSIFICATION (M~en filled in): UNCLASSIFIED

DEPARTMENT OF DEFENSE 0MB No. 0704-0567

CONTRACT SECURITY CLASSIFICATION SPECIFICATION 0MB approval expires

(Please read Instructions BEFORE completing this application.) (The requirements of the National Industrial Security Program 0 b 31 2020 (NISP) apply to all security aspects of this effort involving classified information.) cto er

The public reporting burden for this collection of informaton, 0704.0567 is estimated to average 70 minutes per response, including the time for reviewing insbuctions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of informalion. Send commenla regarding this burden est’male or any clher aspect of this collection of information, including suggestions for redudng the burden, to the Deps,ti,ent of Defense, Washington Headquarters Services, at wths.n,c.slex.esd.mbx.dd.dod-Informallon-collections@msil.mil. Respondenls should be aware that netwtthstanding any other provisien of law, no person shall be subject to any penalty lbr failing to comply with a collection of infonnal’on if it does not display a currently valid 0MB control number.

1. CLEARANCE AND SAFEGUARDING

RETURN COMPLETED FORM AS DIRECTED IN THE INSTRUCTIONS.

a. LEVEL OF FACILITY SECURITY CLEARANCE (FCL) REQUIRED b. LEVEL OF SAFEGUARDING FOR CLASSIFIED INFORMATIONIMATERIAL (See instructions.) REQUIRED AT CONTRACTOR FACILITY

Top Secret None (See iosb’uctioos)

2. THIS SPECIFICATION IS FOR: (X and complete as applicable.) 3. THIS SPECIFICATION IS: p(andcompleteas applicable.)

a. PRIME CONTRACT NUMBER (See instructions.) — DATE (YYYYMMDD)

TBD a. ORIGINAL (Complete date in all cases.)

b. SUBCONTRACT NUMBER —

b. REVISED (Supersedes REVISION NO. DATE (YYYYMMDD)

c. SOLICITATION OR OTHER NUMBER DUE DATE (YYYYMMDD)

I — DATE (YYYYMMDD)

I c. FINAL (Complete Item 5 in all cases.)

4.15 THIS A FOLLOW-ON CONTRACT? L~i NO L,J YES. If Yes, complete the following:

Classified material receIved or generated under (Preceding Contract Number) is transferred to this follow-on contract.

5. IS THIS A FINAL DD FORM 254? [_~j NO [_J YES. If Yes, complete the following:

In response to the contractor~s request dated retention of the classified material is authorized for lhe period of:

6. CONTRACTOR (lndude Commercial and Government Entity (CAGE) Code.)

a. NAME, ADDRESS, AND ZIP CODE b. CAGE CODE c. COGNIZANT SECURITY OFFICE (CSO) (Name. Address. ZIP Code, Telephone) THIS DD254 IS FOR SOLICITATION PURPOSES ONLY. A 550 Arlington PRIME CONTRACT DD254 WILL BE PROVIDED UPON 2000 Navy Pentagon CONTACT AWARD. TED Washington, D.C. 20350-2000

SMO Code- N326662

7. SUBCONTRACTOR(S) (Click button to add more subcontractors.)

a. NAME, ADDRESS, AND ZIP CODE b. CAGE CODE c. COGNIZANT SECURITY OFFICE(S) (CSOs) (Name, Address, ZIP Code, ‘I’BD Telephone) SSO Arlington 2000 Navy Pentagon

TED Washington, D.C. 20350-2000 SMO Code- N326662

8. ACTUAL PERFORMANCE (Click button to add more locations.)

a. LOCATION(S) (For actualperformance, see instructions.) b. CAGE CODE c. COGNIZANT SECURITY OFFICE(S) (CSDs) (Name, Address, ZIP Code, VARIOUS as contained in PWS para 4.3 (including Corey (If a~pficablp. Telephone) (If applicable, see instructions.)

. see snslruchons.) SSO ArltnatonField, Pensacola FLj 2000 Navy Pentagon Washington, D.C. 20350-2000 SMO Code- N326662

9. GENERAL UNCLASSIFIED DESCRIPTION OF THIS PROCUREMENT (Click here if more space is needed.)

TECHNICAl SUPPORT SERVICES (TSS) MULTIPLE AWARD CONTRACT (MAC). NI requires technical support services for Nl6 ClO statutory oversight responsibilities which includes IT Enterprise Architecture (BA), Portfolio Management (PfM), Governance Operations, and IM/IT Requirements Management. Contractors shall provide technical CIO support sen’ices for OPNAV NI for IT Enterprise. The support will require direct interaction with action officers and program managers across the MPTE enterprise as well as all other Navy Enterprises and Enablers to support NI IMIIT responsibilities. In addition, support will require the development and refinement of legacy IS sustainment and transformation to the optimized MPT&E operational construct. Finally, the contractors will provide a continuum of on-site and off-site support to NI’s action officers, program managers and analysts at all echelon levels, for multiple commands, and at multiple geographic locations.

The contractor shall provide support in ten (10) core areas: (I) dO Strategic Support, (2) Data and Information Management, (3) Engineering Support,

(4) IT System Support, (5) Network Support, (6) Infonnation Assurance/Cyber Security, (7) Enterprise Business Intelligence/Enterprise Business AnalVtics. (8) Sofpvare Development. (9) Hardware Maintenance and Development, and (i 0) Business Process Re-enaineerin~.

10. CONTRACTOR WILL REQUIRE ACCESS TO: (Xall that apply. Provide details in Blocks 13 or 14 as set forth in the instructions.)

a. COMMUNICATIONS SECURITY (COMSEC) INFORMATION — f. SPECIAL ACCESS PROGRAM (SAP) INFORMATION

to. RESTRICTED DATA — 9. NORTH ATLANTIC TREATY ORGANIZATION (NATO) INFORMATION

c. CRITICAL NUCLEAR WEAPON DESIGN INFORMATION (CNWDI) h. FOREIGN GOVERMENT INFORMATION (If CNWDI applies, RESTRICTED DATA must also be marked.) —

i. ALTERNATIVE COMPENSATORY CONTROL MEASURES (ACcM)

d. FORMERLY RESTRICTED DATA INFORMATION

~ e. NATIONAL INTELLIGENCE INFORMATION: )( j. CONTROLLED UNCLASSIFIED INFORMATION (CUI) (See instructions.)

I (1) Sensitive Compartmented Information (SCI) X k. OTHER (Specifr) (See Instructions.)

Personally Identifiable Information (P11)

(2) Non-SCI Access to government NIPR/SII’R/JWICS

DU FORM 254, NOV2017 PREVIOUS EDITION IS OBSOLETE. Adobe LiveCycle Designer ES4

CLASSIFICATION (V/hen filled in): UNCLASSIFIED

CLASSIFICATION (When filled in): UNCLASSIFIED

11. IN PERFORMING ThIS CONTRACT, THE CONTRACTOR WILL: (IC all that apply. See instructions. Provide details in Blocks 13or 14 as set forth in the instrudfions.)

a. HAVE ACCESS TO CLASSIFIED INFORMATION ONLYAT ANOTHER h. REQUIRE A COMSEC ACCOUNT x CONTRACTORS FACILITY OR A GOVERNMENT ACTIVITY (Applicable only — if there is no access or storage required at contractor facility. See instructions.) I. HAVE A TEMPEST REQUIREMENT

b. RECEIVE AND STORE CLASSIFIED DOCUMENTS ONLY K j. HAVE OPERATIONS SECURITY (OPSEC) REQUIREMENTS

c. RECEIVE, STORE, AND GENERATE CLASSIFIED INFORMATION 13~ k. BE AUTHORIZED TO USE THE DEFENSE COURIER SERVICE (DCS)

MATERIAL —

d. FABRICATE, MODIFY, OR STORE CLASSIFIED HARDWARE I. RECEIVE, STORE, OR GENERATE CONTROLLED UNCLASSIFIED

INFORMATION (CUI).

X e. PERFORM SERVICES ONLY (DoD Components: refer to DoOM 5200.01, Volume 4 only for specific CLII

— protection requirements. Non-DoD Components: see instructions.)

f. HAVE ACCESS TO U.S. CLASSIFIED INFORMATION OUTSIDE THE U.S., —

PUERTO RICO, U.S. POSSESSIONS AND TRUST TERRITORIES m. OTHER (Specify) (See instructions)

g. BE AUTHORIZED TO USE THE SERVICES OF DEFENSE TECHNICAL —

INFORMATION CENTER (DTIC) OR OTHER SECONDARY DISTRIBUTION

CENTER

12. PUBLIC RELEASE. My information (classified or unclassified) pertaining to this contraci snail not oe releaseo for PUBIC aissemination except as provioeo by me Nalional Inoustnai Security Program Operating Manual (NISPOM) or unless it has been approved for public release by appropriate U.S. Government authority. Proposed public releases shall be submitted for review and approval prior 10 release 10 the appropriate govemmenl approval authority identified here with at least office and phone contact information and if available, an e-mail address.

jSee instructionsDIRECT X THROUGH (Specify) PUBLIC RELEASE AUTHORITY:

No public release of information is authorized without approval.

NO RELEASE OF SQ INFORMATION IS AUThORIZED

13. SECURITY GUIDANCE. The security classification guidance for classified information needed for this efibri is identified below. If any difficulty is encountered in applying this guidance or if any other contributing factor indicates a need for changes in this guidance, the contractor is authorized and encouraged to provide recommended changes;

to challenge the guidance or the classification assigned to any information or material furnished or generated under this contact; and to submit any questions for interpretation of this guidance to the official identified below. Pending final decision, the information involved shall be handled and protected at the highest level of classification assigned or recommended. (Fill in as appropriate ~ the classified effort Attach, or forward under separate correspondence, any documents/guides/extra cts referenced herein. Click button to add additional pages as needed to provide complete guidance.)

All contract requirements and actions will be performed as a part of a Multiple Award Contract (MAC) at approved sites as designated by the Task Order.

Security classification guidance for this contract is the DoD National Industrial Security Program Operating Manual (NISPOM), Dod 5220.22m. All contractor personnel shall comply with provisions of NISPOM.

Access to SCI Information is limited to US Government SCI Facilities Only.

• All SCI security guidance will be provided by the designated Government SSO.

• All SCI “Visit Requests” will have the need to know certified by the CORICRM prior to processing by the designated Special Security Officer/Facility Security Officer (FSO).

14. ADDITIONAL SECURI1’Y REQUIREMENTS. Requirements, in addition to NISPOM requirements forclassified information, are established forthis contract.

~ No Yes (If Yes, identify the pertinent contractual clauses in the contract document itself, or provide an appropriate statement which identities the additional requirements. Provide a copy of the requirements to the CSO. Use Item 13 or click button if additional space is needed.)

This contract requires access to SCI infornmtion in accordance with DoD 5105.2 l-M-l. It requires additional security protection measures not contained in the NISPOM and will be provided by the designated Government 550.

15. INSPECTIONS. Elements of this contractare outside the inspection responsibility of the CSO. No [_J Yes (If Yes, explain and identify specific areas and government activity responsible for inspections. Click button or use Item 13 if additional space is needed.)

TBD

16. GOVERNMENT CONTRACTING ACTIVITY (GCA) AND POINT OF CONTACT (POC)

a. GCA NAME b. ACTIVITY ADDRESS CODE (MC) OF THE c. ADDRESS (Include ZIP Code.)

CONTRACTING OFFICE (See instructions.)

d. POC NAME (See instructions.) e, POC TELEPHONE (Indude Nea Code.) f. EMAIL ADDRESS (See instructions.)

17. CERTIFICATION AND SIGNATURES. Security requirements stated herein are complete and adequate for safeguarding the classified information to be released or generated under this classified effort. All questions shall be referred to the official named below.

a. TYPED NAME OF CERTIFYING OFFICIAL b. TITLE c, ADDRESS (Include ZIP Codej (Lasf, First, Middle Initial) (See instructions.) Chief, MPTE Information Technology OPNAV NI 6

ARBEC, Michelle C. Requirements Naval Support Facility

d. MC OF THE CONTRACTING OFFICE e. CAGE CODE OF THE PRIME 701, S. Courthouse Road

(See instructions.) CONTRACTOR (See instructions.) Arlington, VA 22204

f. TELEPHONE (Indude~ea Code.) g. EMAIL ADDRESS (See instructions.) h. DATE h. SIGNATURE ARBEC.MICHEL~ 703-604-5427 michelle.arbec~navy.mil 2018-01-10 LEC.1086030140 ~szusijeino6as.osw

18, REQUIRED DISTRIBUTION BY THE CERTIFYING OFFICIAL

~ a. CONTRACTOR f. OTHERS AS NECESSARY fit mare room is needed, continue in Item 13 or on eddilionatpage if necessary.)

] b. SUBCONTRACTOR

~] C. COGNIZANT SECURITY OFFICE FOR PRIME AND SUBCONTRACTOR

~] d. U.S. Ac’rlvlTy RESPONSIBLE FOR OvERSEAs sEcURrrY ADMINI5TRA’noN j] e. ADMINISTRATIVE CONTRACTING OFFICER

DD FORM 254 (BACK), NOV 2017 CLASSIFICATION (When filled in): UNCLASSIFIED

13. SECURITY GUIDANCE (Continued) SUBCONTRACTOR IS NOT AUTHORIZED TO WORK ON TS/SCI INFORMATION UNTIL APPROVAL HAS BEEN

GRANTED. ONCE APPROVAL HAS BEEN GRANTED, AN APPROVED DD254 WILL BE ISSUED.

All provisions of the Navy DD Form 254 Addendum, dated August 18, 2017, (see attachment) will must be met in perfonnance of TS/SCI requirements as specified by the Performance-Based Work Statement for Technical Services Support (TSS) Contract for The Manpower Personnel Training and Education (MPTE) Enterprise, paragraph 4.6.2.4.

Addwonal persons assistug with completion of form (signatures and titles)

14. ADDITIONAL SECURITY REQUIREMENTS (Continued)

1. This is a MAC service contract. Biennial review will not be conducted.

2. The contractor shall implement procedures whereby any loss, compromise, or suspected loss or compromise of classified information or material and loss of unclassified material issued under this contract, shall be promptly reported to the Cognizant Security Office.

3. Information on this contract is no releasable to personnel possessing reciprocal clearance without written approval

4. Only persons actually performing classified tasks on this contract shall be cleared to the appropriate level in accordance with the National Industrial Security Program Operating Manual (NISPOM).

5. Upon termination of this contract, all documentation shall be returned with the appropriate accountability and control records.

6. Block 10eV) &(2) — Intelligence information will be handled and controlled as indicated in the NSPOM. Access to Intelligence information requires a final U.S. Government clearance at the appropriate level. Reference DoDM 5150.21 vl-3.

7. Block I0.j — The following procedures will be used to protect FOR OFFICIAL USE ONLY (FOUO) material: Reference: DoD5400.7-R, DoD Freedom of Information Act Program, September 1998.

8. Block I l.e — Classifications markings on material to be furnished will provide the classification guidance necessary for the performance on the contract.

9. Block il.j — Contractor will understand and practice sound OPSEC principles in accordance with OPNAVINST 3432.1 and SECNAV M-55 10.36 and will ensure that employees receive OPSEC training provided by the Government upon initial assignment and annually thereafter.

15. INSPECTIONS (Continued)

TDB

DD FORM 254, NOV 2017 Continuation Page 1 of 1 Pages