N00189-13-R-Z001.doc

Section A - Solicitation/Contract Form

GENERAL INFORMATION

This contract is envisioned to be a Multiple-Award Contract (MAC), i.e., awarded to multiple Primes. The efforts will be further defined and specified through the subsequent use of derivative, competitively-awarded task orders. Some task orders may be competed on an annual basis, and some may be for a competitively-awarded base period with options.

Period of Performance

This contract will satisfy a total three (3) year requirement employing an Indefinite Delivery-Indefinite Quantity (IDIQ) Cost Plus Fixed Fee (CPFF) Multiple Award Contracts (MAC) Program with CPFF and FFP ordering provisions, for management and technical support services to assist in performing strategic planning and business change management activities, business process re-engineering, functional data management, and business architecture documentation and analysis in support of the effort to modernize Navy’s Active and Reserve Military personnel and pay service delivery environment.

The three (3) year ordering period will accommodate fluctuations in the real-time emergence of requirements and the availability of funds throughout the duration of the contracts, and will accommodate the differing performance periods among the task orders. The maximum allowable performance period for task orders will be one year. Task Orders may feature additional options that will be evaluated for task order award. Each task order option will be no greater than one year in length and will occur within the aforementioned ordering and performance period. This fact is particularly important to consider when addressing task orders issued in the final year of the contract. Unanticipated contingencies may arise that necessitate extension of an order beyond “the contract’s effective period” (FAR 52.216-22) to permit completion. The FAR clause permits such an action, as long as task order performance is completed no later than 364 days after the contract’s effective period and the funding is appropriate. Option exercise provisions/clauses in the basic contract will flow down to the task order level.

Task orders may be issued with options to be exercised within the three (3) year ordering period, not exceeding 364 days after the last day of the 3rd year.

Section B - Supplies or Services and Prices

Lot

Pay and Personnel Modernization Services

CPFF

In Accordance with the Statement of Work in Section C.

FOB: Destination

ESTIMATED COST

FIXED FEE

TOTAL EST COST + FEE

Lot

Pay and Personnel Modernization Services

FFP

Firm Fixed Priced (FFP) Efforts in support of CLIN 0001 - LEAVE UNPRICED (SEE Section B, LEVEL OF EFFORT)

NET AMT

Lot

Materials and ODC's

COST

In support of CLIN 0001. For purposes of this proposal, the offeror should enter $33,500.00 for this line item, PLUS applicable G&A and Material Handling Charges.

ESTIMATED COST

Lot

TRAVEL

In support of CLIN 0001. For purposes of this proposal, the offeror should enter $57,500.00 for this line item, PLUS applicable G&A.

ESTIMATED COST

Lot

Data Requirements

In accordance with the SOW in section C. Not Separately Priced.

ESTIMATED COST

SECTION B

METHOD OF PROPOSAL SUBMISSION

The NECO website has a "submit bid" button next to the solicitation number.

DO NOT use the "submit bid" button on NECO to submit your proposal.

See Section L of the RFP for proposal submission instructions.

LEVEL OF EFFORT (COST TYPE CONTRACT)(MULTIPLE AWARD)(JUN 1995)(Variation)

(a) The level of effort for the performance of the contract (or contracts) resulting from this solicitation during the period from the start of contract performance to 36 months thereafter is based upon 650,923 estimated manhours of direct labor (hereinafter referred to as the “Estimated Total Hours”). As the solicitation for this contract may result in multiple contract awards, it is noted here that the Estimated Total Hours represents the Estimated Total Hours to be ordered for all contract awards combined.

(b) The estimated composition by labor category of the Estimated Total Hours is as follows:

01 MAR 2014 – 28 FEB 2017

Total Labor

(c) The Estimated Total Hours include subcontracting hours but exclude holidays, sick leave, vacation days and other absences.

(d) For CPFF task orders, the number of manhours expended per month shall be commensurate with the effort ordered and the required delivery date of such effort. Further, the number of manhours expended per month may fluctuate in pursuit of the technical objective, provided that such fluctuation does not result in the utilization of the total manhours of effort prior to the expiration of the term thereof. Lastly, the number of manhours for any labor category may be utilized by the contractor for any other labor category if necessary in performance of the contract.

(e) The contractor (or contractors, if multiple contracts result from the solicitation) shall not be obligated to continue performance beyond the Estimated Total Hours. The Contracting Officer may extend the period of performance of the contract (or contracts) in order to expend the Estimated Total Hours.

(f) Mechanism for Contract Pricing Adjustments for the Issuance of Firm Fixed Price Task Orders

This contract contains a CLIN in each Lot that is Firm Fixed Price (FFP). When the Government sees fit to issue a FFP task order, the Government will modify the contract Lot’s FFP CLIN to cover the price of the FFP CLIN of the prospective FFP task order, and concurrently offset the FFP task order amount/level of effort by decrementing the pricing and level of effort of the CPFF CLIN, and if appropriate, decrementing the pricing of the Travel and Materials CLINs.

In response to a FFP task order RFQ, the contractor shall provide a quote that includes a cost breakdown of the same level of detail as required for CPFF Task Order RFQs. After evaluation of the quote (or quotes) received and agreement on price between the Contracting Office and the apparent successful task order awardee, the Government will use the pricing information utilized for calculating the amount of the prospective FFP task order to make adjustments in the value of the analogous FFP, CPFF, Travel, and Materials CLINs for the contract Lot.

The adjustments shall be calculated as follows:

1.

The total amount of the contract Lot FFP CLIN will be increased by the total FFP amount of the prospective FFP task order.

2.

The total estimated level of effort associated with the contract Lot CPFF CLIN will be decreased by the number of hours estimated for the award of the prospective FFP task order.

3.

The Total Fixed Fee of the contract Lot CPFF CLIN will be decreased by the amount equal to the fixed fee percentage negotiated for the award of the contract lot as applied to the cost of the prospective FFP task order.

4.

The Total Estimated Cost of the contract Lot CPFF CLIN will be decreased by the sum of the total estimated cost of the prospective FFP task order plus the difference between the profit amount of the prospective FFP task order minus the fixed fee amount decremented from the contract Lot CPFF Total Fixed Fee.

5.

The contract Lot Travel and Materials CLINs will be decreased by the travel and materials amounts included within the amount estimated for the award of the prospective FFP task order.

The contract modification necessary to effect the contract pricing schedule and level of effort changes for the issuance of a FFP task order will be issued concurrent with the FFP task order. The Contracting Officer will reserves the right to issue these types of contract modifications unilaterally and the modification will cite the contract clause entitled “Level of Effort”, paragraph (f), as the authority for the modification.

LEVEL OF EFFORT - CPFF DELIVERY/TASK ORDER PERFORMANCE (OCT 1992)(Variation)

It is understood and agreed that the number of hours and the total dollar amount for each labor category specified in any CPFF delivery/task order issued under this contract are estimates only and shall not limit the use of hours or dollar amounts in any labor category which may be required and provided for under an individual CPFF delivery/task order. Accordingly, in the performance of any CPFF delivery/task order, the contractor shall be allowed to adjust the quantity of labor hours provided for within labor categories specified in the order provided that in so performing the contractor shall not in any event exceed the ceiling price restrictions of any order, including modifications thereof.

PAYMENT OF FIXED FEE UNDER CPFF TASK ORDERS (INDEFINITE DELIVERY, COST PLUS FIXED FEE, MULTIPLE AWARD CONTRACTS)(JUN 2011)(Variation)

The fixed fee amounts proposed at the contract level are for contract evaluation /award purposes and for the purpose of determining maximum fixed fee amounts at the task order level. The maximum fixed fee for work performed under this contract is the total fixed fee amount for CPFF task orders issued under the contract.

Fixed fee shall be fixed at the task order level. The maximum fixed fee percentage that the contractor can quote in response to any CPFF task order solicitation is the fixed fee percentage that was proposed for the contract lot under which the order is issued. The maximum fixed fee percentage for a lot is calculated by dividing the fixed fee amount proposed for the contract lot by the total cost of the CPFF CLIN for the lot. In response to any CPFF task order solicitation, the contractor is free to propose a lower fee percentage rate than the maximum fixed fee percentage defined above.

The fixed fee payout rate under CPFF task orders will be calculated for each task order by dividing the total fixed fee amount for the task order by the estimated level of effort for the task order. If substantially (more than 10%) fewer than the estimated hours established in the task order are employed in the performance of the task order, then the fixed fee amount for the task order shall be equitably reduced to reflect the reduction of work.

A clause, following the terms described in this clause, will be incorporated into each task order and will detail the fixed fee amount for the order and the fixed fee per hour payout rate for the order.

For CPFF task orders, the Government shall make payments of the fixed fee at the fixed fee payout rate established for each task order per direct labor hour invoiced by the contractor. All payments shall be in accordance with the provisions of FAR 52.216-8, “Fixed Fee,” and FAR 52.216-7, “Allowable Cost and Payment.” The total of all such payments shall not exceed eighty-five (85%) percent of the fixed fee specified under each applicable delivery/task order. Any balance of fixed fee due the contractor shall be paid to the Contractor, and any over-payment of fixed fee shall be repaid to the Government by the Contractor, or otherwise credited to the Government at the time of final payment.

Section C - Descriptions and Specifications

CLAUSES INCORPORATED BY FULL TEXT

5252.204-9400 Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information

(July 2013)

Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 – “DoD Implementation of Homeland Security Presidential Directive – 12 (HSPD-12)” dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives.

APPLICABILITY

This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DoD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to contractor employees who access Privacy Act and Protected Health Information, provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Navy Command’s Security Manager upon arrival to the Navy Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

ACCESS TO DOD IT SYSTEMS

In accordance with SECNAV M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information Assurance Manager. Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) which is a higher level investigation than the National Agency Check with Law and Credit (NACLC) described below. Due to the privileged system access, a SSBI suitable for High Risk public trusts positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Navy Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR’S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Navy recognizes contractor employees under this contract as Non-Critical Sensitive [ADP/IT-II] when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The NACLC consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

· SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

· Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

· Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Navy Command’s Security Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s Information Assurance Manager. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Navy Command Security Manager. The Navy Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM). Suitability/security issues identified by the Navy may render the contractor employee ineligible for the assignment. An unfavorable determination made by the Navy is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Navy Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DON Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Navy Command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc ...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

· Must be either a US citizen or a US permanent resident with a minimum of 3 years legal residency in the United States (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoD instruction) and

· Must have a favorably completed National Agency Check with Written Inquiries (NACI) including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:

· SF-85 Questionnaire for Non-Sensitive Positions

· Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

· Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM

Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

* Consult with your Command Security Manager and Information Assurance Manager for local policy when IT-III (non-sensitive) access is required for non-US citizens outside the United States.

STATEMENT OF WORK

STATEMENT OF WORK

INTRODUCTION

BACKGROUND

SCOPE

APPLICABLE DIRECTIVES

PERFORMANCE REQUIREMENTS

165.1 Program Management Support / Project Management Support

165.1.1 Briefings, Meetings, and Production of Support Materials

165.1.2 Project Management in accordance with PMI

175.1.3 Research, Analysis and Review of DoD and DoN Issues

175.1.4 Report/Data Collection

175.1.5 Program/Project Documentation

175.1.6 CMMI-AM Support

175.1.7 Continuous Process Improvement

175.1.8 Integrated Master Schedule (IMS)

175.1.9 Develop Standard Operating Procedures (SOP)

185.1.10 Monthly Execution/Burn Rate Reports

185.1.11 Quality Control Plan (QCP)

185.2 Administrative

185.2.1 Program Office Documentation

185.2.2 Training

185.2.3 Calendar of Events

185.2.4 Hours of Work

195.2.5 Administrative Supplies

195.2.6 Telework

195.2.7 Travel

195.3 Navy Personnel and Pay Strategy Development

195.3.1 Effective Strategy Development

195.3.2 Executive Consulting

195.3.3 Link between Navy’s Pers/Pay Business Processes and Technology Strategies

205.3.4 Executive Level Change Management Support

205.3.5 Navy Personnel and Pay Planning and Integration

205.3.6 Business Case Analysis

205.3.7 Organizational Alignment

205.3.8 Key Milestones

205.3.9 Cost and Economic Analysis Support

205.3.10 Performance Measures

215.4 Governance and Stakeholder Management Support

215.5 Business Process Management

215.5.1 Business Process Mapping and Data Flow Modeling

225.5.2 Cost Analysis

225.5.3 Human Resource Management, Financial Management, and Audit Readiness

225.5.4 Business Process Re-engineering (BPR) / Business Process Simulation (BPS)

235.5.5 Requirements Determination, Gap Analysis, and Requirements Implementation

235.5.6 Functional Data Analysis

245.5.7 Functional Testing

245.5.8 Functional Analysis of Legacy Systems

245.5.9 Interface Support

245.6 Data Management

245.6.1 Data Governance

255.6.2 Data Development

255.6.3 Data Operations Management

255.6.4 Data Security Management

255.6.5 Data Architecture Management

265.6.6 Reference and Master Data Management

265.6.7 Data Warehousing (DW) and Business Intelligence (BI)

275.6.8 Document and Content Management

275.6.9 Meta-Data Management

275.6.10 Data Quality Management

285.7 Invoices – Wide Area Workflow Payment Instructions (JUN 2012)

285.7.1 Definitions

285.7.2 Electronic invoicing

285.7.3 WAWF access

285.7.4 WAWF training

285.7.5 WAWF methods of document submission

295.7.6 WAWF payment instructions

295.7.7 WAWF point of contact

295.8 Quality Assurance of Government Deliverables

295.9 Enterprise Architecture

295.9.1 Assist in Developing Specific EA Standards

295.9.2 EA Formal Processes and Structures

305.9.3 EA Alignment and Integration

315.9.4 Architecture Product Development

315.10 Strategic Communications Planning and Change Management

315.10.1 Internal Communications

315.10.2 External Communications

315.10.3 Fact Sheets

315.11 Risk Management Plan

325.12 Contractor Staffing Management Plan

DELIVERABLES

GOVERNMENT FURNISHED PROPERTY

ELECTRONIC AND INFORMATION TECHNOLOGY (EIT) SECTION 508 ACCESSIBILITY STANDARDS DETERMINATION OF APPLICABILITY

SECURITY

NAVY MARINE CORPS INTRANET (NMCI)

ACRONYMS

DEFINITIONS

PERFORMANCE WORK STATEMENT (PWS)

Personnel and Pay Modernization

Management and Functional Support Services for the Bureau of Naval Personnel

1 INTRODUCTION

The Bureau of Naval Personnel is acquiring management and technical support services to assist in performing strategic planning and business change management activities, business process re-engineering, functional data management, and business architecture documentation and analysis in support of the effort to modernize Navy’s personnel and pay service delivery environment. The Navy is required to increase operational effectiveness and efficiency in the personnel and pay business area in order to provide services at less cost, and to meet audit requirements for the control of government resources.

2 BACKGROUND

Navy needs a modern and cost effective human resources capability that fully integrates business processes, tools, and authoritative data to efficiently and effectively manage the military workforce. Current personnel management and support processes in the Navy lack tight linkages, relying on fragmented and often uncoordinated systems and data transactions across multiple organizations, while employing discrete business processes, stove-piped databases and multiple aging IT support systems. Problems are compounded in the afloat environment where competition for bandwidth and synchronization between afloat and ashore systems is problematic. Considerable effort is required to coordinate and operate this patch-work collection of systems and perform manual “workarounds” and corrections. In fact, because of the growing operational expense, many of the legacy systems have been “browned out,” receiving only minimal attention and support.

In Navy’s Total Force Vision for the 21st Century, the CNO stated the need for “a seamless Navy Total Force valued for their service to the nation.” His vision states that critical to achieving this vision is “a human resource system which provides seamless integration of personnel through a continuum of service.” Such integration requires highly coordinated management and support functions, tools, data and systems. To serve a more mobile and dispersed workforce, the CNO vision also calls for “enhanced virtual collaboration capabilities.” To increase Sailor empowerment, workforce satisfaction, and decision transparency, a new HR capability will need to “maximize the development and use of Sailor-centric career management interface tools.”

3 SCOPE

The objective of this PWS is for a contractor or contractors to provide comprehensive program management support for strategic planning, change management, business process re-engineering for personnel and pay processes, business architecture development and support services, functional data management and governance support, and functional data quality management for Navy’s Personnel and Pay (Pers/Pay) Modernization effort. The primary locations where work is to be performed are New Orleans, LA; Millington, TN; the National Capital Region; Pensacola, FL; San Diego, CA; and Orlando, FL. The Contractor shall have the ability to support meetings with the Government client in New Orleans, LA; Millington, TN; and the National Capital Region areas within one hour of notification.

[Title 10, United States Code, Section 2674 (f)(2) provides the following definition: The term “National Capital Region” means the geographic area located within the boundaries of (A) the District of Columbia, (B) Montgomery and Prince Georges Counties in the State of Maryland, (C) Arlington, Fairfax, Loudoun, and Prince William Counties and the City of Alexandria in the Commonwealth of Virginia, and (D) all cities and other units of government within the geographic areas of such District, Counties, and City. Section 7302(a) (7) of the Intelligence Reform and Terrorism Prevention Act of 2004 (Pub. L. 108-458), December 17, 2004, has since amended the definition of the National Capital Region: The term “National Capital Region” or “Region” means the area defined under section 2674(f) (2) of title 10, United States Code, and those counties with a border abutting that area and any municipalities therein.]

4 APPLICABLE DIRECTIVES

Navy Manual

DoN Budget Guidance Manual

OMB

Office of Management and Budget Circular 11

US Navy

Integrated Personnel and Pay System-Navy

Concept of Operations (ConOps) 10-Aug-2011

National Defense Authorization Act (NDAA)

Defense Change Management Organization (DCMO)

Memo

DCMO Guidance

Defense Change Management Organization (DCMO)

Memo

5 PERFORMANCE REQUIREMENTS

The Contractor shall perform the following tasks in accomplishing the requirements as set forth in this Performance Work Statement. The Contractor shall provide the necessary timely assistance to meet emergent requirements as requested by the BUPERS CIO and/or COR.

5.1 Program Management Support / Project Management Support

5.1.1 Briefings, Meetings, and Production of Support Materials The Contractor shall support Pers/Pay Modernization including Financial Management, Accounting, and Audit Readiness efforts with on-going production and integration efforts in working group meetings, Integrated Product Team (IPT) sessions, in-process reviews (IPR), Milestone Reviews, and prepare meeting materials and briefs as assigned. The Contractor shall provide support in preparing, updating, and maintaining briefings, graphic arts, audio-visuals, demonstrations, and other related support.

The Contractor shall provide technical and planning support for meetings, special events, conferences and working groups, as necessary. This support shall include the coordination of the meetings, drafting meeting agendas, setup and operation of multimedia presentations, Video Teleconferencing (VTC) equipment, and other audio-visual equipment.

The Contractor shall also be required to prepare minutes of meetings and conferences, as required. The Contractor shall take meeting minutes as assigned by the meeting planner. The meeting minutes shall be typed in a Microsoft Word 2007 (or later version) readable format, and include pertinent information such as, but not limited to participants, synopsis of presentations purpose, and action items. Meeting minutes shall be distributed to appropriate personnel.

5.1.2 Project Management in accordance with PMI

The Contractor shall ensure that the project management tasks are performed in accordance with the principle established by the Project Management Institute (PMI).

5.1.3 Research, Analysis and Review of DoD and DoN Issues

5.1.3.1 The Contractor shall conduct research/analysis/review of program and/or process approval issues, and provide comments/recommendations regarding program efforts for Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness in all phases of program life cycle (cradle-to-grave).

5.1.3.2 The Contractor shall assist in the development, review and/or revision of program documentation as required, such as Strategy/Plan; Cost, Budget, Schedule, Performance; requirements and system specifications documents; Milestone Decision documentation; test and evaluation plans; logistics, configuration management; quality assurance and quality control plans; economic analyses and associated program resource documents; and other program related documentation as specified by the Government.

5.1.4 Report/Data Collection

The Contractor shall provide support for the daily collection and storage of information for Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness.

5.1.5 Program/Project Documentation

The Contractor shall prepare, coordinate and manage documentation as required for contracting pre- and post- award acquisition documentation, which includes but is not limited to Delivery Order and Task Order documentation. Examples of work would include preparation of Statements of Work (SOW), Performance Work Statements (PWSs), Statement of Objectives (SOOs) and Data Deliverables. The Contractor shall ensure acquisition documentation files are complete, properly audited and closed out.

5.1.6 CMMI-AM Support

The Contractor shall provide Capability Maturity Model Integration-Acquisition Module (CMMI-AM) support, including process identification, document creation, and related Program training for CMMI-AM and the following Process Assets (PAs): Organizational Process Focus, Organizational Process Definition, Organizational Training, Program/Project Planning, Program/Project Monitoring & Control, Integrated Project Management, and Risk Management.

5.1.7 Continuous Process Improvement

The Contractor shall provide qualified Black and Green Belt consultants to support Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness continuous process improvement projects and events, including Theory of Constraints, Lean, and Six Sigma approaches. These consultants are NOT in addition to the labor categories specified within the RFP.

5.1.8 Integrated Master Schedule (IMS)

The Contractor shall produce and continuously maintain an IMS of significant activities, document due dates, and milestones in support of Navy requirements. Monthly reports detailing work accomplished, schedule slippage, and future planned activities will be provided to the Government on a regular and timely basis. The Contractor shall provide timelines, work breakdown schedules, user reports, and communication plans as appropriate to execute Government requirements.

5.1.9 Develop Standard Operating Procedures (SOP)

Ensure SOPs remain current and up-to-date for each position. SOPs will be delivered to the designated Government point of contact for validation.

5.1.10 Monthly Execution/Burn Rate Reports

The Contractor shall assist the Government in planning and tracking the financial/project status and burn rate of the contract, as well as assist in the preparation of monthly financial and project status reports to the Government.

5.1.11 Quality Control Plan (QCP)

The Quality Control Plan shall provide a basis for the Contracting Officer’s Representative to evaluate the quality of the Contractor's performance. The oversight of the contract and this plan will ensure that service levels are maintained at or above the required levels throughout the contract term.

The Contractor shall submit an appropriate written QCP within thirty (30) calendar days after award to the COR and as changes are made thereafter. The COR will approve or disapprove the plan within (5) workdays of receipt. If the initial submission is disapproved, the Contractor shall submit a revised QCP within five (5) workdays after disapproval. The Quality Control Program shall include the following:

· It shall describe how deficiencies will be identified.

· It shall describe what progress or quality metrics will be measured.

· It shall describe how progress or quality metrics will be monitored.

· It shall describe what control measures are in place to correct the deficiency.

· It shall specify the areas to be subjected to Quality Control/Quality Assurance and how often quality assurance reports will be documented and distributed to the Government (quality assurance reports shall be provided no less than monthly).

If the Government determines that the Contractor has failed to maintain the approved Quality Control Program, the Government will give the Contractor written notice of deficiencies. The Contractor shall correct all deficiencies within five (5) calendar days of receipt of written notice. If the deficiencies are not corrected to the satisfaction of the Government, the Government may terminate the contract for default.

5.2 Administrative

5.2.1 Program Office Documentation

The Contractor shall be responsible for the collection, organization, filing and retrieval of Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness program documentation. Documentation shall be promptly filed in accordance with local procedures. The Contractor shall create a method that supports document tracking and filing that monitors progress through the routing chain.

5.2.2 Training

The Contractor shall maintain a record of all required trainings for members to remain eligible to use essential Navy hardware and software.

5.2.3 Calendar of Events

The Contractor shall maintain up to date, accurate appointment, office, event, conference, and conference room calendars as appropriate.

5.2.4 Hours of Work

The normal week is considered a 40-hour week, Monday through Friday, with core hours between 0800-1600 local time and the day beginning not earlier than 0700 local time.

5.2.5 Administrative Supplies

The Contractor staff shall assist in supply inventory and maintenance. The Contractor shall prepare and present the Government ordering representative a required supplies list on a monthly basis, or sooner if necessary, and assist in ordering and restocking of supplies.

5.2.6 Telework

Contractors may work from home provided the following conditions are met:

· COR approval prior to start of Telework period.

· Provide the COR with proposed dates of telework.

· Location of the telework office is documented and contact information provided (address and telephone number).

· Scope of work, performance, and deliverables are clearly stated and defined.

· Proper equipment is available (i.e., a computer, high-speed internet connection, telephone, NMCI access). The Contractor will provide a documented inventory that sufficiently demonstrates the ability to complete work from home.

5.2.7 Travel

The Contractor may be required to travel in performance of this contract. All travel must be approved by the Contracting Officer and COR at the task order level prior to being scheduled. In addition, the contractor should provide a proposed travel itinerary, purpose of travel, proposed travel dates, names of travelers, and estimated cost with a breakdown (Airfare, hotel, rental car, daily per diem) to the COR along with the request for travel.

The Contractor shall be reimbursed only for travel authorized in advance by the Contracting Officer. Contractor shall submit travel receipts supporting travel expense reimbursement. Reimbursement of travel expenses shall be limited to the allowances depicted in the Federal Travel Regulations DoD/JTR Volume 2 for civilian personnel travel.

5.3 Navy Personnel and Pay Strategy Development

5.3.1 Effective Strategy Development

The Contractor shall provide effective strategy development and deployment support, in a structured form, that is customer and capability driven, results in a clear vision, and defines a set of business objectives that transcend both business and technology.

The strategy deployment process will translate the vision into a clearly defined transformation roadmap containing both near term tactical wins and long-range milestones that can be monitored and influenced. Additionally, consulting support will foster an understanding of the overall direction of the Navy’s Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness effort and provide support for executive level change management.

5.3.2 Executive Consulting

The Contractor shall support development of a capability driven Navy Pers/Pay Modernization to include Financial Management, Accounting, and Audit Readiness strategy that is customer centric and used to create coherence and alignment around a common organizational vision.

5.3.3 Link between Navy’s Pers/Pay Business Processes and Technology Strategies

Provide support to establish a better future capability definition and identify the need for change associated with required business, technical, human capital, and infrastructure environments.

5.3.4 Executive Level Change Management Support

Ensure understanding of Navy’s Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness strategy and effective two-way engagement at all organizational levels by clearly communicating the reason for change, customer value propositions, and business objectives.

5.3.5 Navy Personnel and Pay Planning and Integration

The Contractor shall provide comprehensive planning support to detail how the Navy will align activities and resources in support of realizing the deployment of new Pers/Pay capabilities and achievement of business objectives. This includes planning activities associated with all aspects the Navy’s Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness efforts ensuring the integration of sound business, technical, and financial planning designed to effectively support organizational alignment.

Planning support will involve cross-organizational coordination, thorough analysis, resulting in meaningful timelines, and provide mechanisms for defining clear responsibilities and accountabilities to enable execution. From a leadership perspective, these plans must provide congruence and ensure collective activities and resources are aligned and supportive of the transformation strategy and business objectives.

5.3.6 Business Case Analysis

The Contractor shall provide support, to include business case analysis, risk identification/risk management, evaluation of proposed courses of action, prioritization and sequencing of transformation activities, and evaluation of required program investment planning.

5.3.7 Organizational Alignment

The Contractor shall evaluate the organizational alignment associated with the Navy’s Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness effort to identify interdependencies, constraints, areas of misalignment, and use this analysis to support more effective planning and management of activities.

The Contractor shall provide support to enable cross-organizational coordination and collaboration by assessing and defining clear roles, responsibilities, authorities, and accountabilities for the effort. Contractor will provide evaluation and advisement support including review of related policies, business processes, functional requirements, human capital, and aspects of organizational alignment.

5.3.8 Key Milestones

The Contractor shall provide program and project management support to effectively identify and baseline proposed schedules/timelines and defined key performance metrics.

5.3.9 Cost and Economic Analysis Support

The Contractor shall provide support for the preparation of business cases, analysis of alternatives, program office estimates, cost analysis requirements documentation, and software cost estimating to including the use of tools like those found in the Constructive Cost Model (COCOMO) suite.

5.3.10 Performance Measures

The Contractor will establish meaningful performance measures to be used to assess the impacts of change (both quantitative and qualitative), monitor the effectiveness of Navy’s Pers/Pay Modernization, Financial Management, Accounting, and Audit Readiness efforts, and capture the return on investment.

5.3.10.1 The Contractor shall assist in identifying and developing suggested baseline Key Performance Parameters (KPP). In this context the KPP are the performance parameters that the program and projects will be assessed and evaluated against during the testing phases and should be based on measurable values.

5.3.10.2 The Contractor shall identify and develop performance attributes for Pers/Pay Modernization to include Financial Management, Accounting, and Audit Readiness systems. These attributes can be operational or support related. Each attribute will have a measurable value associated with cost and schedule.

5.3.10.3 The Contractor shall assist in the development of performance metrics. These metrics shall include but are not limited to; cost metrics and schedule metrics to include variance and identified thresholds.

5.3.10.4 Provide evaluation of Navy Pers/Pay functional requirements to ensure alignment with Navy PSDT objectives and future Navy Pers/Pay CONOPS, as well as advisement support to identify…