N0018319Q0039_Amendment.docx

N0018319Q0039

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The set aside percentage 100.00% has been deleted.

The required response date/time has changed from 01-Mar-2019 05:00 PM to 21-Mar-2019 05:00 PM.

The solicitation issue date has changed from 19-Feb-2019 to 11-Mar-2019.

The Acquisition Set Aside has changed from Small Business to No Preference / Not Listed.

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0001

The CLIN extended description has changed from:

To provide routine preventive maintenance in accordance with the Performance Work Statement (PWS) on all equipmnet listed in Section C.Base: 10 Mar 2019 to 30 Sept 2019

To:

To provide routine preventive maintenance in accordance with the Performance Work Statement (PWS) on all equipmnet listed in Section C.Base: 1 Apr 2019 to 30 Sept 2019 The pricing detail quantity has decreased by 1.00 from 7.00 to 6.00.

CLIN 0002

To provide service calls during regular business hoursRegular Service Hours: 0700-1800 Monday - Friday Excluding Federal Holidays.Service to be provided iin accordance with the Performance Work Statement (PWS) on all equipmnet listed in Section C.Base: 10 Mar 2019 to 30 Sept 2019

To provide service calls during regular business hoursRegular Service Hours: 0700-1800 Monday - Friday Excluding Federal Holidays.Service to be provided iin accordance with the Performance Work Statement (PWS) on all equipmnet listed in Section C.Base: 1 Apr 2019 to 30 Sept 2019

CLIN 0003

To provide service calls after regular business hoursEmergency hours: 1800-0700 7 days a week including Federal HolidaysService to be provided in accordance with the Performance Work Statement (PWS) on all equipmnet listed in Section C.Base: 10 Mar 2019 to 30 Sept 2019

To provide service calls after regular business hoursEmergency hours: 1800-0700 7 days a week including Federal HolidaysService to be provided in accordance with the Performance Work Statement (PWS) on all equipmnet listed in Section C.Base: 1 Apr 2019 to 30 Sept 2019

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Service Call Repair and Maintenance of Galley Equipment located at Naval Medical Center Portsmouth, Virginia Main Nutrition Management Galley and Various Other Locations.

PART 1 SCOPE OF WORK

GENERAL: Contractor will provide Routine Preventive Maintenance and Service Calls to support the Nutrition Management /Galley Department. Quarterly preventive maintenance shall be conducted on all of the equipment and support items/components items listed. The contractor will also be responsible for answering service calls to repair any equipment listed under this contract. Contractor shall provide maintenance and respond to service calls from Equipment Manager and any Military members working in the Galley. Currently, there are approximately 107 items. Contractor cost shall include all Labor and Travel for all minor or major repairs and maintain all items in a safe, reliable and satisfactory operation condition. All items are to be maintained and/or repaired per original equipment manufacturers (OEM) specifications. Contractor shall respond to service calls 24 hours a day/7-days a week during the entire period of performance to include performing emergency service work and routine service work. Routine preventive maintenance shall be performed during regular business hours only. Contractor shall be allowed to continue work past 7:00 pm (if needed) with a Government or Military person onsite. The Government shall reserve the right not to repair Galley Equipment.

General Requirements.

a. The Contractor shall comply with Federal, State, and Local Laws, plus any Federal Regulations as applicable to the performance of this contract.

b. The Contractor shall not accept any instructions issued by any person employed by the U. S. Government other than the Contracting Officer (KO), or Nutrition Management (Galley) Technical Point of Contact acting within the limits of their authority.

c. Equipment listed in this contract will be maintained and/or repaired per the Original Equipment Manufacturers (OEM’s) specifications.

d. Equipment and associated components shall be serviced as listed on: DD Form 1449, “Order for Supplies or Services.”

e. The Contractor shall be fully qualified / authorized by the Original Equipment Manufacturer (OEM) in the repair of restaurant equipment listed within this contract. Contractor shall maintain current qualifications throughout entire contract period. Qualification includes, but not limited to, the certification of all repair persons as being trained / qualified to perform required repairs. Contract personnel shall have minimum of five (5) years’ experience in restaurant equipment repairs including certification in refrigeration and electrical systems. Government reserves the right to verify these qualifications at any time during the period of performance.

Description of Services/Introduction:

a. The Contractor is encouraged to perform a pre-maintenance inspection prior to the onset of the contract start date or not later than 15 days after award. Any apparent and non-apparent / hidden discrepancies must be identified to the Contracting Officer not later than 14 days after contract award. The Government reserves the right to modify the resultant contract to authorize one-time repairs or issue a separate purchase order for any equipment found to be inoperable during this pre-maintenance inspection. The cost of repairs shall not exceed contractor’s normal and industry standard retail rate for required repairs. The Government certifies that the equipment to be maintained under this contract will be in good operating condition on the effective date of this contract except as noted herein. For the purpose of this contract, the clause, “good operating condition” means the conditions necessary for the equipment to function as intended without corrective maintenance.

b. The Contractor agrees to leave the equipment in good operating condition at the expiration of this contract. During the final week of this contract, the Government will make final inspection of the equipment. Any correction of deficiencies noted during this inspection shall be resolved prior to contract end. The Government reserves the right to request the repair (at no additional cost to the Government) of items identified with latten defects after contract termination, when it has been determined that defects either are a result of contractor’s performance or should have been discovered during normal performance of work under this contract. Final payment due to the Contractor may be withheld until deficiencies have been corrected and all equipment is back in satisfactory working condition.

c. The Government will not be responsible for the damage or loss due to fire, theft, accident, or other disaster of Contractor supplies, materials, or for the personal belongings brought onto Government property by Contractor’s personnel.

Background: Contractor will provide Preventive Maintenance and Service Call support and maintain the maintenance and repairs of Galley equipment. All items are to be maintained and/or repaired per original manufacture’s specifications.

Objectives: Contractor shall respond within 4 business hours by phone or email and be on-site within 2 business days. All repairs are to be completed as soon as possible, but no later than 5 business days of reported problem.

Scope of Work by Type:

Service Calls

a. Contractor shall respond via telephone within 4 hours after receipt of service call and make best effort to provide onsite service no later than two (2) business days. Contractor must provide a written explanation if the service is not completed within the time allowed. Any service calls not answered may result in a Contract Discrepancy Report (CDR). All service call repairs are to be completed as soon as possible. Contractor shall make a best effort to have all equipment operational within 5 business days of the reported problem. Contractor must provide a written explanation to the Galley Technical Point of Contact if the repair is delayed beyond the 5 days. Failure to document the delay may result in a Contract discrepancy Report (CDR).

b. Service Calls may include up to a maximum of 5 items per each Service Call.

c. Emergency Service Calls will only include one piece of equipment per request.

d. There is no guaranteed minimum for either Service or Emergency Calls. This cost will only occur on “as needed basis”. The Government will obligate funding to each type of Service Call, but the vendor can only invoice if a Service Call is placed by NMCP.

e. Vendor shall price out each CLIN with a rate for the Service Call.

f. Contractor shall provide a written detailed service report to the Technical Point of Contact or designated representative at the end of each Service Call. The service report shall include, but not be limited to equipment description with model, serial number and a description of the service(s) performed.

g. In response to a Service Call, the Contractor shall provide all consumable / common hardware and software items, to include (but not limited to) grease, oil, gasket materials, nuts, washers, etc. Contractor shall provide all parts with a retail value not exceeding the limit of liability value of $50.00 in value for each piece of equipment per repair / per service call.

h. In response to an Emergency Service Call, the Contractor shall provide all consumable / common hardware and software items, to include (but not limited to) grease, oil, gasket materials, nuts, washers, etc. Contractor shall provide all parts with a retail value not exceeding the limit of liability value of $100.00 in value for each piece of equipment per repair / per service call.

i. During a Service Call or Emergency Service Call, if repair parts exceed the limit of liability listed above (e & f), then the Contractor shall provide an estimate to the Equipment Manager and Purchase Card Holder via email within 2 business days of discovery of required additional parts.

j. Contractor’s estimate/quote shall include the cost of all additional parts and any other charges such as shipping and environmental fees and include the approximate lead-time on obtaining parts and whether “fast ship” options are available for required parts. Government will determine best method of procurement for additional parts and notify Contractor when required parts are available to complete the repairs. The Government may request Contractor provide up to 3 competitive quotes on all parts that exceed $250.00 in value.

k. The Government shall reserve the right not to repair Galley Equipment.

l. Contractor shall warranty all repairs including replaced parts for a period of no less than 90 days

Preventive Maintenance

m. Contractor shall provide a written report each quarter detailing the preventive maintenance provided during the quarter. The contractor can determine when to perform the preventive maintenance during regular business hours 7:00 am to 7:00 pm, but the report must show that maintenance was provided on each piece of equipment on a quarterly basis.

n. During routine preventive maintenance, the Contractor’s price shall be inclusive of all costs associated with performing routine maintenance (CLIN 0001, 1001, 2001, 3001, and 4001) including hardware/software, labor, travel, and shipping, unless otherwise indicated. Contractor is responsible for any parts under $50.00 in value while conducting preventive maintenance on equipment (bulbs, gaskets, seals, rings, fuses, washers, nuts/ etc.). Any parts over $50.00 shall be purchased by the Government upon receipt of a formal quote from the contractor. The Government can request up to three estimates for parts. The Government can determine not to purchase the parts for any reason (in writing).

o. Contractor’s estimate/quote shall include the cost of all additional parts and any other charges such as shipping and environmental fees and include the approximate lead-time on obtaining parts and whether “fast ship” options are available for required parts. Government will determine best method of procurement for additional parts and notify Contractor when required parts are available to complete the repairs. The Government may request Contractor provide up to 3 competitive quotes on all parts that exceed $250.00 in value.

p. The Government shall reserve the right not to repair Galley Equipment.

q. Contractor shall warranty all repairs including replaced parts for a period of no less than 90 days.

Period of Performance: The period of performance shall be for one (1) Base Year and four (4) Option Years. The Period of Performance reads as follows:

Recognized Federal Holidays: Contractor is not required to perform preventive maintenance or regular service calls on these holidays.

Hours of Operation: The contractor must be available to provide services 24 hours a day, 7 days a week, and 365 days a year (366 during Leap Years). Routine service shall be conducted during regular business hours, between 7:00 am to 7:00 pm Monday to Friday. Emergency service calls shall be provided after 7:00 pm and before 7:00 am Monday to Friday and 24 hours a day on weekends (Saturday and Sunday). Service calls can be made by the Government 7-days a week including Federal holidays exceptions include when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Place of Performance: The work to be performed under this contract will be performed at Naval Medical Center Portsmouth, Main Nutrition Management Galley, Building 2, 1st floor.

Type of Contract: The government will award a FFP Contract.

PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured

Contracting Officer Representative (COR): The COR will be identified by COR Appointment letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements; including Government drawings; designs; specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract

Identification of Contractor Employees: All contract personnel working where their contractor status is not obvious to third parties are required to wear a badge or clothing to identify them as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

Vendor is required to register with Vendor mate per the instructions included in Section H of this contract. Contractor employees must check in with the vendor mate kiosk each time upon entering NMCP. A pass/badge will be issued, and the employee must display this pass/badge while on premises.

Organizational Conflict of Interest: It is the contractor’s responsibility to notify the KO of any potential Organizational Conflict of Interest (OCI). In the event that an OCI exist the contractor shall propose a Mitigation plan that shall be review and accepted by the KO prior to continuance of the work that presents an OCI. Should the proposed Mitigation Plan not be accepted by the KO, the Government may terminate this contract, disqualify the Contractor from subsequent contractual efforts, and pursue any remedies as may be permitted by the law or this contract?

PART 2 DEFINITIONS & ACRONYMS

2. ACRONYMS:

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. This is the only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service meet contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have contract with the subcontractor.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Sunday, unless specified otherwise.

ACRONYMS:

CONTRACTOR RESPONSIBILITIES AND SPECIFIC TASKS:

Basic Services.

The Contractor shall be responsible for the repair/replacement of damaged Government owned equipment and property due to the negligence of the Contractor or his representatives. All such replacement or repair shall be at the Contractor’s expense and shall be inspected to the satisfaction of the KO or appointed representative.

Preventive Maintenance Service.

a. The first Preventive maintenance services shall be performed at the time mutually agreed upon between the Government and the Contractor to be completed as soon as possible after contract award but not later than 31 May during the base year and 31 December during option years and option year period of performance.

(The Government Fiscal Year runs: October through September). The Contractor shall make a best effort to schedule and complete preventive maintenance services prior to the 15th of the second month in the quarter, but no later than the last day of the quarter.

b. The Contractor shall have his/her own service manuals, specifications, schematic diagrams, and parts lists to assist in the evaluation/repair of all equipment included in this contract.

Service beyond the Scope of the Contract.

a. The Contractor shall immediately, but not later than 24 consecutive hours after discovery, notify the Technical Point of Contact in writing, of the existence or the development of any defects in, or repair required to the equipment, which the Contractor considers they are not responsible for under the terms of this contract.

b. At the same time of the notification, the Contractor shall furnish the Technical Point of Contact with written estimate of the cost to make the necessary repairs. Repairs considered by the Contracting Officer to be outside the scope of this contract shall not be covered under this contract, but shall be ordered under a separate purchase order.

SECTION F - DELIVERIES OR PERFORMANCE

The following Delivery Schedule item for CLIN 0001 has been changed from:

POP 10-MAR-2019 TO

30-SEP-2019

RECEIVING OFFICER

54 LEWIS MINOR STREET

BLDG. 250

PORTSMOUTH VA 23708-2297

757-953-5770 FOB: Destination N00183

POP 01-APR-2019 TO

RECEIVING OFFICER

54 LEWIS MINOR STREET

BLDG. 250

PORTSMOUTH VA 23708-2297

757-953-5770

N00183

The following Delivery Schedule item for CLIN 0002 has been changed from:

POP 10-MAR-2019 TO

RECEIVING OFFICER

54 LEWIS MINOR STREET

BLDG. 250

PORTSMOUTH VA 23708-2297

757-953-5770

N00183

POP 01-APR-2019 TO

RECEIVING OFFICER

54 LEWIS MINOR STREET

BLDG. 250

PORTSMOUTH VA 23708-2297

757-953-5770

N00183

The following Delivery Schedule item for CLIN 0003 has been changed from:

POP 10-MAR-2019 TO

RECEIVING OFFICER

54 LEWIS MINOR STREET

BLDG. 250

PORTSMOUTH VA 23708-2297

757-953-5770

N00183

POP 01-APR-2019 TO

RECEIVING OFFICER

54 LEWIS MINOR STREET

BLDG. 250

PORTSMOUTH VA 23708-2297

757-953-5770

N00183

SECTION M - EVALUATION FACTORS FOR AWARD

The following have been modified:

BEST VALUE

This will be an “all or none” award, so vendors must provide a quote on all of the CLINs listed in Section B. The solicitation and contract award is in accordance with FAR 52.211-6, and will be awarded on a Brand Name or Equal basis.

Quotes will be evaluated as follows for Best Value. Factors are listed in order of importance with technical being the most important factor. Past performance and price are equal in their importance, but less important than technical. Vendors must provide all of the requested documents below to be considered “responsive” to this solicitation.

Factor 1: Technical

1. Technical capabilities and technical approach

a. Vendor to provide technical capabilities statement/technical approach for completing the services per the Performance Work Statement (see Section C)

b. Document is to be unpriced and separate from the remainder of the quote package in either Microsoft Word or PDF format

2. List all pertinent information with regards to performing this service (examples are below).

a. Key personnel

b. Performance and delivery schedule

Factor 2: Past Performance

1. References

a. Vendor to provide a minimum of three (3) references for similar services provided during the past 24 months. If three references are not available, then please note this on the quote package.

1. Customer POC (phone and email)

2. Period of Performance

3. Contract Number (if applicable)

4. Dollar Value of contract

2. Government

a. The Government will check the following websites for the vendor’s past performance prior to award.

1. System for Award Management (SAM)

2. Federal Acquisition Performance Integrity Information System (FAPIIS)

Factor 3: Price evaluation

1. Price

a. Vendor to provide a published price list (not a GSA contract price list) or two invoices for the same or similar services or supplies.

b. Vendor must breakdown all pricing elements as listed in Section B.

i. Vendor to provide set rates for both the Regular Service Call and Emergency Service Calls for each CLIN. Price is inclusive of all listed costs for that service call per the PWS.

1. List rate in CLIN - Example ($200/per call)

ii. Government will price out both types of Service Calls with a set dollar amount based on the rate listed and expected number of calls.

1. Example $200/per call x 15 calls = $3000.00 obligated funding on the CLIN

(End of Summary of Changes) image1.wmf