N0017819R4039_-_Leadership_Academy_BPA_-_Attachment_3.pdf

ATTACHMENT 3: LDR-Individual Course Descriptions and Objectives

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LDR 101-Introduction to Leadership Program Overview The Introduction to Leadership Course is for employees who are contemplating a leadership position in the future. This introductory course provides participants with a sense of what it takes to be an effective leader, to contemplate leadership positions, and allow them to make an informed career decision early on in their careers. This class will follow the Leadership Challenge model of James Kouzes and Barry Posner and will incorporate The Five Practices of Exemplary Leadership of; Model the Way; Inspire a Shared Vision;

Challenge the Process; Enable Others to Act; and Encourage the Heart. This model will be the underlying theme of the course and will be used by employees to build a personal leadership plan and to achieve the following objectives.

Objectives

Be familiar with different leadership styles and theories, as well as understating how the role of a leader is critical to organizational success. Identify and analyze behaviors leaders should model in the workplace and what effect these behaviors have on individual and team performance.

Discuss and assess areas in which leaders are held accountable and relate that accountability to individual responsibilities and performance.

Learn the Five Practices of Exemplary Leadership from the Leadership Challenge model and discuss each practice in depth and how to apply to individuals.

Recognize and design different ways to communicate with those around you and above you, including formal and informal communication pathways.

Develop skills to enhance your written and oral communication.

Gain a greater understanding of how personal behaviors and communication styles affect workplace interactions. Arrange appropriate communication styles to suit the situation and build skills through more effective collaboration.

Discuss and introduce concepts of Emotional Intelligence at the individual level and how this concept applies to leaders at all levels of an organization. Identify ways to improve individual Emotional Intelligence in the workplace.

Identify and demonstrate an understanding of conflict management and conflict resolution as it applies to one-on-one relationships. Introduce conflict management tools.

Recognize and practice networking skills and describe what mentoring is and how it will enhance career development.

Develop knowledge and competency in diversity and inclusion principles and acquire tools to help encourage and improve diversity and inclusion in the workplace.

Identify personal strengths and areas of improvement and build a personalized plan for continued leadership growth using the Leadership Challenge model. Utilize current IDP framework to discuss continual development and growth.

Target Audience Individuals who have between 1 and 10 years of federal service and do not currently serve in a formal leadership or supervisory position, including a group lead position. This course is also appropriate for those interested in learning more about leadership and exploring formal supervision and career paths.

Competencies Emphasized

Interpersonal Skills Flexibility

Resilience Integrity/Honesty

Oral Communication Conflict Management

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LDR 201-Leading Teams and Groups

This course is designed to prepare individuals to lead a group of employees to the successful completion of an assigned project. The team leader works with the team and key stakeholders to set the key goals and major objectives. In this course, participants will learn the fundamentals of leadership and how to lead a team to success using practical skills to plan, schedule, organize, direct and control resources to get results, including in situations which one must lead without formal authority. This class will follow and utilize Patrick Lencioni’s The Five Behaviors of a Cohesive Team model to show how teams build Trust, engage in Conflict around ideas, Commit to decisions, hold one another Accountable, and focus on achieving Results.

This model will be the underlying theme of the course and will be used to achieve the following objectives.

Objectives

Describe effective and counterproductive leadership behaviors and fundamental practices of leadership.

Understand and practice ways to encourage positive actions and effectively motivate, inspire, coach and reward team members. Learn to build teams and set goals for performance.

Recognize and practice networking skills and understand the value of people networks for enhanced collaboration.

Use The Five Behaviors of a Cohesive Team model to gain tools for effective team facilitation.

Understand how each level of the model builds to enhance team performance and cohesion and why that is important to team success.

Discuss how to develop team based strategic plans and describe how they relate to organizational plans.

Examine how to delegate tasks and duties appropriately and have a clear understanding of the area of responsibility for self and others within a team.

Understand and differentiate between different communication styles and channels and be able to communicate in different ways to most effectively distribute their message.

Learn the steps for and practice the tools of building trust, developing active listening skills, and understand the difference between a coaching and mentoring relationships. Illustrate the benefits of each type of relationship and when they should be employed.

Be familiar with challenges of diversity and inclusion in the workplace and practice ways to include and encourage different diversities for a more inclusive environment.

Discuss Emotional Intelligence at the team level and how this concept applies to leaders at all levels of an organization. Identify ways to improve individual and team awareness of Emotional Intelligence to enhance relationships in the workplace.

Identify and demonstrate an understanding of conflict management and conflict resolution as it applies to one-on-one and team relationships. Be able to apply conflict management tools.

Develop knowledge and competency in diversity and inclusion principles and acquire tools to help encourage and improve diversity and inclusion in the workplace.

Identify how your own styles, strengths and behaviors affect performance in a team.

This course is for individuals who have a high level of technical expertise and typically have between 5 to 10 years of federal service. This course is ideal for those who are new Team or Group leads or who are looking to step into a Group lead role. Individuals may or may not hold formal supervisory or evaluation responsibilities over others.

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Competencies Emphasized

Interpersonal Skills Team Building

Accountability Decisiveness

Influencing/Negotiating Conflict Management

LDR 301-Leading People

This course is designed to prepare current Group or Team Leads, as well as aspiring or current Branch level (first-line) supervisors to effectively lead people in Government organizations. In this course, participants will learn a variety of strategies to effectively lead people, particularly when dealing with increasingly larger teams. Participants will also explore the use of strategic thinking and how the overarching mission and vision of the organization impacts the mission and vision of the team. This class will use the Situational Leadership Model, as developed and promoted by Ken Blanchard, as well as the 5 Levels of Leadership Model by John Maxwell to describe how to be an effective leader of people.

Objectives

Understand leadership principles and different approaches to leadership versus management behaviors and skills. Discuss accountability and demonstrating appropriate role model behavior.

Develop skills to lead larger groups effectively, including learning to think and act strategically across the organization. Promote the following skills when working with people: Listen and show understanding; Identify developmental needs; Promote teamwork

Recognize and practice networking skills and understand the value of people networks for enhanced collaboration.

Understand what motivates individuals and learn how techniques to engage employees

Utilize multiple leadership models to effectively lead people, most notably, understand how to assess and use the Situational Leadership Model, as developed by Ken Blanchard. Additionally, understand and use the 5 Levels of Leadership Model by John Maxwell to illustrate how to move from a Position leader to the Pinnacle of leadership.

Learn how to develop high performing teams and manage in complex settings. Build a plan for developing team members and discuss the importance and benefits of developing team members.

Learn and practice effective coaching and feedback techniques and be able to incorporate feedback into performance discussions for greater development opportunities.

Be familiar with challenges of diversity and inclusion in the workplace and develop a leadership plan to include and encourage different diversities for a more inclusive environment. Explore differences in Generational diversity in the workplace and how to leverage each generation’s strengths for more effective teams and working groups.

Understand the supervisor’s role in conflict management and conflict resolution. Develop a strategy for constructively managing conflict.

Define and discuss Emotional Intelligence and how to practice and apply good Emotional Intelligence skills in the workplace and in interpersonal interactions. Discuss ways to build an emotional intelligence team and support individual growth.

Develop knowledge and competency in diversity and inclusion principles and acquire tools to help encourage and improve diversity and inclusion in the workplace.

Identify personal strengths and areas of improvement and build a personalized plan for continued leadership growth.

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This course is for individuals who are current group or team leads without formal supervision authority and who aspire to be a branch or division lead. Also, individuals who are current or new first line supervisors at the branch level would benefit from this course. Current and aspiring project leads as well as technical advisors who have responsibility for managing results would also be appropriate for this class.

Competencies Emphasized

Interpersonal Skills Human Capital Management

Leveraging Diversity Conflict Management

Developing Others Accountability

LDR 401-Leading Across the Organization

This course is designed to prepare current supervisors as well as aspiring or current Senior Leaders to effectively lead organizations from a higher level of responsibility. This course will prepare individuals to strategically lead organizations and make decisions while being situationally aware of the organizational environment, stakeholder interests, and increased time horizons. Individuals will explore the importance of collaborating with stakeholders both within and outside their department and develop an understanding of how the overarching mission and vision of the organization impacts the development of the mission and vision of the division or department. This class is based on the book by John Kotter – “Leading Change”.

By using this model and exploring the 8-step model of Leading Change, participants will develop tools and methods for leading an organization in an environment that is constantly changing.

Objectives

Be familiar with a leader’s responsibility and ethical standards and different leadership styles. Discuss expectations of leadership and the skills or competencies within each category:

o Trust; Capability; Performance; Self; Structure; & Focus

Understand management communication styles and the decision making process as it relates to enterprise goals and objectives versus individual small department/division goals.

Recognize and practice networking skills and understand the value of people networks for enhanced collaboration.

Understand and describe staffing and retention management and why it is important to have a staffing strategy. Explore Human Capital, Financial, and Technology Management in a Federal agency.

Be familiar with goal-setting and motivation techniques for organizational performance and developing people-centered organizations that foster development and growth.

Explain the senior leaders’ role in coaching and feedback and how it differs from front line supervisors’ role in setting expectations and performance goals. Discuss how senior leaders impact the engagement culture of their organization and how to improve employee engagement and why it is important to create positive employee engagement.

Discuss ways to increase personal emotional intelligence and how it impacts organizational culture.

Develop a plan for how to increase diversity in the workplace and how to incorporate diversity planning into workforce development and succession planning goals. Explore differences in

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Generational diversity in the workplace and how to leverage each generation’s strengths to build an effective workforce.

Manage conflict with underlying long-term causes within an organization. Clearly understand and differentiate between the different conflict resolution and mitigation options available and how to diagnose the situation and choose the best course of action for the most positive outcome.

Develop greater understanding of and applicability for John Kotter’s 8-step model to; create a sense of urgency; build a guiding coalition; form a strategic vision and initiatives; enlist a volunteer army;

enable action by removing barriers; generate short-term wins; sustain acceleration; and institute change. Use this model to apply to current organization situations.

This course is for individuals who are current branch or division level supervisors or those who aspire to be a division or department head or other senior leader. This will include those in the organization who may not be an official supervisor but have an organizational view of the enterprise or work at the organizational level interacting with outside stakeholders.

Competencies Emphasized

Political Savy Creativity and Innovation External Awareness

Partnering Conflict Management

Developing Others Strategic Thinking