0324-05_-_CIAT_AAR_HW_-_SOW.docx

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On-site installation support and Barco hardware and software Federal contract opportunity
Solicitation number
N00178-16-R-2042
Issued by
Department of the Navy Naval Sea Systems Command

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Redacted_J_and_A_0324-05-CIAT_AAR_HW-05-16-2016.PDF PDF
0324-05_-_CIAT_AAR_HW_-_DI-MISC-80508B_(Tech_Rpt).pdf PDF
0324-05_-_CIAT_AAR_HW_-_CDRL_A001.docx DOCX document
0324-05_-_CIAT_AAR_HW_-_Deliverables.docx DOCX document
Redacted_J_and_A_0324-05_-_CIAT_AAR_HW_-_Redacted.pdf PDF
SF1449_N00178-16-R-2042_FINAL.pdf PDF
0324-05_-_CIAT_AAR_HW_-_CDRL_A002.docx DOCX document
0324-05_-_CIAT_AAR_HW_-_DI-MGMT-81605_(Briefing_Material).pdf PDF

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BARCO RECORD PLAYBACK SUPPORT

STATEMENT OF WORK (SOW)

1.0 GENERAL

The Combined Integrated Air & Missile Defense Antisubmarine Warfare Trainer (SCSC) has requirements to: 1) Continuously record and store of approximately 100 video display sources of 1920x1200 resolution at 30 frame-per-second (fps) or higher for up to 8 hours; 2) Provide live video streaming of the videos sources being recorded; 3) Record exercise ground truth data in the format of Distributed Interactive Simulation (DIS) Protocol Data Units (PDUs); 4) Record voice communication data via DIS PDUs; 5) Record Variable Action Button (VAB) data via customized User Datagram Protocol (UDP) format; and 6) Synchronize and playback all recorded data streams (video, DIS PDUs, UDP).

Installation and troubleshooting assistance is required for the record playback capabilities in order to provide assistance in installation setup, provide technical support during test and evaluation period of the trainer and provide replacement support within 48 hours upon notification of a failed unit while repairs are conducted on the failed unit.

2.0APPLICABLE DOCUMENTS
2.1Original Equipment Manufacturer (OEM) Specifications
3.0REQUIREMENTS
3.1The contractor shall provide remote troubleshooting via telephone and email in order to allow a better understanding of the current configuration, behavior of the system and any potential equipment issues within five (5) calendar days after award of the order. Remote troubleshooting support shall be provided as follows:

3.1.1 The contractor shall provide troubleshooting via telephone during normal business hours Monday – Friday from 0800-1700 for one year after award.

3.1.2 The contractor shall provide twenty-four (24) hour troubleshooting support via email Monday – Sunday for one year after award.

3.1.3The contractor shall provide respond to troubleshooting no later than forty-eight hours after request for one year after award.
3.2The contractor shall provide one year of expanded hardware and maintenance services in order to provide the capability to replace any failed components. The extended hardware and maintenance services shall be provided as follows:
3.2.1The contractor shall provide expanded service above and beyond the standard 90 day manufacturer’s warranty for one year after award.
3.2.2The contractor shall provide replacement components within forty-eight (48) hours while repairs are conducted on the failed component for one year after award.
3.2.3The contractor shall cover the cost of repairs under this service for one year after award.
3.3The contractor shall provide five (5) days of on-site installation and integration support to be determined by the Government.
3.4The contractor shall submit an after action report (CDRL A001).
3.5The contractor shall provide on-site troubleshooting at the Naval Surface Warfare Center Dahlgren Division (NSWCDD), located in Dahlgren, Virginia and Norfolk, Virginia (CDRL A001);
3.6The contractor shall coordinate with the NSWCDD TPOC identified below for access to the system at Dahlgren, Virginia and Norfolk, Virginia.

*The contractor shall not perform any services outside of the one year remote troubleshooting support, extended hardware and maintenance services and on-site installation and integration support. If any additional support or services are identified, the contractor shall submit a quote to the Technical Points of Contact (TPOCs) and Contracting Officer for approval and subsequent contract modification prior to onsite troubleshooting activities.

*The Government reserves the right to modify this contract at a later date to cover additional troubleshooting or services identified during the initial integration.

4.0DELIVERABLES
4.1The contractor shall submit an after action report (CDRL A001).
4.2The contractor shall submit weekly status reports (CDRL A002) only if onsite troubleshooting is approved through modification of the purchase order;
5.0TRAVEL

The contractor will be required to travel in performance of the requirements. The number of trips and types of personnel traveling shall be limited to the minimum required to accomplish work requirements and shall be coordinated with the Technical Point of Contact (TPOC). All travel shall be conducted in accordance with the FAR 31.205, “Travel Costs,” and the Federal Travel Regulations (FTR). The Government anticipates only local travel to be performed under this contract throughout the period of performance.

6.0 GOVERNMENT FURNISHED INFORMATION (GFI)

The Government shall provide access to the GFI on the CIAT BARCO record and playback equipment to the contractor during on-site installation and integration support.

7.0 INSPECTION AND ACCEPTANCE

The BARCO record and playback equipment will be inspected by the NSWCDD TPOC identified below prior to releasing the contractor from further obligation.

8.0TECHNICAL POINTS OF CONTACT (TPOCs)
8.1CIAT Technical POC:
8.2NSWCDD Technical POC:
9.0DISCLAIMER STATEMENT

Any reports resulting from this contract shall contain the following disclaimer statement on the cover of such reports:

"The views, opinion and findings contained in this report are those of the author(s) and should not be construed as an official Department of Defense position, policy, or decision, unless so designated by other official documentation.”

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