Sources Sought Notice (SSN) DTMO.pdf

UNCLASSIFIED

Owner: SPN50

Version: Rev 1 – Dec 2024

2026 TRAVEL MANAGEMENT OFFICE (TMO) TRAVEL PROGRAM (DEFENSE

TRAVEL SYSTEM (DTS) & GOVERNMENT TRAVEL CHARGE CARD

1.0 Product Service Code (PSC)

PSC: R699

2.0 North American Industry Classification System (NAICS) Code

The applicable North American Industry Classification System (NAICS) code is 541519

3.0 Contracting Office Address

Strategic Systems Programs (SSP) 1250 10th Street, Suite 4600 Washington DC 20374

4.0 Synopsis

This is a SOURCES SOUGHT NOTICE (SSN) announcement. SSNs are issued to assist the Agency in performing market research to determine industry interest and capability. No proposals are being requested or accepted with this synopsis. THIS IS NOT A SOLICITATION

FOR PROPOSALS AND NO CONTRACT SHALL BE AWARDED FROM THIS SYNOPSIS.

Therefore, no proposals are being requested or accepted in response to this SSN.

5.0 Purpose

In accordance with (IAW) Federal Acquisition Regulation (FAR) Part 10, SSP is conducting market research to determine if sources are capable of successfully performing the requirements identified in this SSN. Specifically, SSP is seeking capable firms to provide Travel Management Office (TMO) Travel Program support for the Defense Travel System (DTS) and Government Travel Charge Card (GTCC), as well as Mail Management Center (MMC) technical and administrative support services for Strategic Systems Programs. The requirement is currently anticipating a Firm-Fixed-Price, Level-of-Effort (FFP-LOE), Term Contract CLIN support for a five-year ordering period from 10 May 2027 through 9 May 2032. Support includes travel program management, help desk support, travel auditing and analysis, GTCC administrative support, and official mail handling operations.

6.0 White Paper Capability Statement Credentials

a. SSP is seeking detailed, complete, and thorough White Paper capability statements from interested firms that can demonstrate and document, with evidentiary support, that they: (1) possess the minimum qualifications and experience identified in paragraph 7.0 that are critical to successful execution of the requirement; and (2) demonstrate recent and relevant experience, as a prime contractor or subcontractor, performing the same or similar efforts of comparable scope, size, and complexity to the enclosure (1) SSN PWS requirements identified in paragraph 8.0.

Interested firms must demonstrate their existing capability, or potential to acquire the capability, to meet the enclosure (1) SSN PWS requirements by the time of contract award, estimated to be

28 MAR 2027.

6.1 Small Business Concerns

IAW FAR Subpart 19.2, SSP seeks to provide maximum practicable opportunities in its acquisitions to small business, veteran-owned small business, service-disabled veteran-owned small business, HUBZone small business, small disadvantaged business, and women-owned small business concerns. Small business concerns that possess the minimum qualifications and experience identified in paragraph 7.0 and can demonstrate capability, or the ability to obtain the capability by the contract award date, to execute the complete requirements identified in enclosure (1) SSN PWS paragraph 8.0, as well as the requisite past performance experience detailed in Section 9.0, are encouraged to respond to this SSN. If a small business concern intends to partner with another entity, the small business concern must identify which specific enclosure

(1) PWS efforts/tasks it intends to perform, as well as the specific efforts/tasks the partner will perform, with substantiating data supporting the identified partnering roles and responsibilities.

NOTE: 100% of the enclosure (1) PWS and SSN requirements must be addressed in any submitted partnering submittal, if obtainable.

7.0 Minimum Qualifications / Experience Requirements

Interested firms shall document and submit specific and evidenced/demonstrated possession of the following minimum qualifications and experience requirements, which are critical to the successful execution of the enclosure (1) SSN PWS requirements in paragraph 8.0:

a. Demonstrated experience providing Defense Travel System (DTS) program support, including traveler-profile support, routing support, Lines of Accounting (LOA) support, document-status research, issue identification, and coordination with Government travel officials.

b. Demonstrated experience operating a travel help desk or comparable customer support function serving authorized users, including receipt, tracking, research, response, escalation, and closure of travel-related requests.

c. Demonstrated experience conducting travel-document auditing, financial compliance reviews, and research/analysis of travel transactions, to include identification of improper charges, policy violations, unsubmitted vouchers, and financial reconciliation issues.

d. Demonstrated experience providing Government Travel Charge Card (GTCC) administrative support, including management of Individually Billed Accounts (IBAs) and Centrally Billed Accounts (CBAs), delinquency monitoring, aging analysis, reconciliation support, account-status actions, and compliance reporting.

e. Demonstrated experience providing official mailroom and mail-handling support, including receipt, sorting, processing, distribution, dispatch, tracking, accountability, reporting, and support to inspections, audits, and inventories.

f. Demonstrated knowledge of and ability to perform in compliance with applicable travel, financial-management, and mail-management regulations and policies, including the Joint Travel Regulations (JTR), DoD Financial Management Regulation (FMR) Volume 9, DTS regulations, GTCC regulations, Department of the Navy travel instructions, and official mail management requirements.

Version: Rev 1 – Dec 2024

g. Demonstrated capability to provide personnel with required system access, certifications, and credentials, including established profiles and/or certifications in CitiManager Electronic Access System (EAS), Visa IntelliLink, and DTS, as well as personnel capable of meeting CAC, cybersecurity, and background investigation requirements.

h. Demonstrated ability to maintain continuity of operations through transition planning, vacancy backfill, leave coverage, secure handling of PII/sensitive information, issue reporting, and sustained support during required business hours.

8.0 Description of Requirements

See enclosure (1) SSN PWS requirements. In summary, SSP requires contractor support services for the Travel Management Office (TMO) Travel Program and Mail Management Center (MMC). The requirement includes: (1) DTS support for user profiles, routing, LOAs, system maintenance coordination, reporting, issue tracking, and continuous process improvement; (2) travel help desk and administrative support for travelers, reviewing officials, approving officials, and DTAs; (3) travel auditor/researcher/analyst support to sustain an audit-ready environment through recurring audits, financial research, FIAR and Transportation of People report support, and corrective action tracking; (4) GTCC administrative support for IBAs and CBAs, delinquency and aging analysis, reconciliation, account compliance actions, and cardholder support; and (5) mail handler support for receipt, sorting, processing, distribution, dispatch, tracking, accountability, reporting, and inspection/audit support for official mail operations.

8.1 Quantity of Personnel Required / Place of Performance

The requirement consists of tasks that will require staffing support commiserate to support the taskings.

The primary place of performance shall be at SPHQ, Washington Navy Yard, DC. Telework may be authorized at the discretion of the COR and in accordance with agency policy, provided the Contractor maintains secure remote connectivity and meets all productivity standards. Core hours of operation are Monday through Friday, excluding federal holidays, from 0730 to 1600.

9.0 Evidentiary Qualifications/Experience Documentation Requirements

Interested firms must possess the requisite minimum qualifications and experience identified in paragraph 7.0 and demonstrate relevant and recent experience as it relates to the enclosure (1) PWS requirements in paragraph 8.0. White Paper Capability statements must include all content and details identified below.

9.1 Minimum Qualifications / Experience Requirements Validation

White Paper Capability statement submissions shall include a discrete section with the heading “Minimum Qualifications / Experience Requirements” and document, with specific information, each of the minimum qualifications identified in paragraph 7.0. This section may cite contract reference efforts detailed in Table A of paragraph 9.2 below, provided respondents explain how the cited effort demonstrates possession of the applicable minimum qualifications or the capability to obtain such qualifications by contract award.

9.2 Relevant & Recent Experience / Supporting Narratives

In demonstrating possession of the minimum qualifications and experience requirements identified in paragraph 7.0 above, interested firms shall demonstrate relevant and recent experience performing the same or similar efforts/tasks to the enclosure (1) SSN PWS requirements in paragraph 8.0. Relevant experience is defined as performing efforts/tasks similar in scope, size, and complexity to the enclosure (1) SSN PWS requirements. Recent experience is defined as work performed within five (5) years of the SSN posting date. To substantiate relevant and recent experience, White Paper Capability statements shall provide a list of current or previous contract references and the efforts/tasks performed thereunder, detailing and evidencing a direct correlation of the contract reference efforts/tasks to the enclosure (1) SSN PWS using Table A below. For each contract reference, the respondent should identify:

(i) summary of relevant work performed and correlation to the SSN PWS requirements;

(ii) contract number and customer/agency supported;

(iii) role as prime or subcontractor;

(iv) contract type;

(v) period of performance;

(vi) quantity of FTE personnel utilized per annum, distinguishing between prime and subcontractor FTEs;

(vii) net dollar value and annual incurred costs demonstrating magnitude; and

(viii) customer point of contact with valid phone number and email.

10.0 Company Information and Deadline for Submittal

White Paper Capability statements shall be submitted in Microsoft Word or PDF format and are due no later than October 13th, 2026 at 10:00AM ET. White Paper submissions shall not exceed 5 pages in total, using 1 inch margins, Times Roman Numeral with font size 12, and shall be submitted via e-mail to Joaquin.Vanderhorst@ssp.navy.mil & Scott.Comeau@ssp.navy.mil.

The Government is seeking detailed content and responses to the SSN requirements over promotional material. All White Paper Capability submittals shall include the following Company Administrative Data, which is not included in the page limit:

SSN SOW

CLIN Requirement

Contract Reference(s) Summary - Document the specific correlation of the contract reference efforts/tasks to the enclosure (1) SSN PWS CLIN efforts/tasks

0001 DTA Support

0002 DTA Travel Help Desk/Admin Support

0003 DTA Travel Auditor/Researcher/Analyst

0004 GTCC Administrative Support

(APC)

0005 Mail Handler mailto:Joaquin.Vanderhorst@ssp.navy.mil mailto:Scott.Comeau@ssp.navy.mil

1. Company Administrative Information

a. Company Name:

b. Company Point of Contact (email and phone) and Title:

c. Company Address:

d. Unique Entity Identifier (UEI) No:

e. Cage Code:

2. Size of business, including; total annual revenue, by year, for the past five years and number of employees;

3. Ownership, including whether: small business, veteran-owned small business, service-disabled veteran-owned small business, HUBZone small business, small disadvantaged business, and women-owned small business concerns;

4. Number of years in business;

5. Identification of the current security clearance held at your facility that will provide support to the enclosure (1) SOW requirements. Respondents shall indicate which portions of their response are proprietary or business sensitive and mark them accordingly. It is the responsibility of the respondent to monitor SAM.gov for additional information pertaining to any potential acquisition.

11.0 Government Assessment

The White Paper Capability statement responses to this SSN must meet the requirements stated in the SSN and will be reviewed to determine whether each respondent is capable of performing the requirement. This review will be based solely on the specific data and supporting content provided by respondents in their White Paper Capability statement submissions and responses to any follow-on clarification inquiries submitted by the Government. Incomplete or generalized White Paper Capability statements, without specificity as it relates to the SSN content requirements, omitted content, or content that fails to address all SSN requirements, will directly affect the Government’s assessment of the White Paper submittal.

The Government’s assessment will include, but is not limited to, the following:

(1) the respondent’s specific and demonstrated possession of the minimum qualifications and experience requirements identified in paragraph 7.0;

(2) the respondent’s demonstrated ability to manage, as a prime or subcontractor, the types and magnitude of requirements identified in the enclosure (1) SSN PWS based on relevant and recent performance of same/similar efforts/tasks in terms of scope, size, and complexity;

(3) the respondent’s demonstrated technical ability, as a prime or subcontractor, to execute the enclosure (1) SSN PWS requirements based on relevant and recent performance of same/similar efforts/tasks in terms of scope, size, and complexity; and

Version: Rev 1 – Dec 2024

(4) the respondent’s demonstrated capacity to execute the enclosure (1) SSN PWS requirements based on relevant and recent performance of same/similar efforts in terms of scope, size, complexity, required personnel, and anticipated contract award timing.

12.0 SSN Disclaimer

This SSN is issued solely for market research purposes. It does not constitute a Request for Proposal (RFP) nor a promise to issue an RFP in the future. This SSN does not commit the Government to solicit or award a contract. The information provided in this SSN is subject to change and is not binding on the Government. Respondents are advised that all costs associated with responding to this SSN, including any requests for follow-up information, will be solely at the interested party’s expense, and the Government will not pay for any information or costs incurred in connection with submitting an SSN White Paper Capability statement or follow-on responses. The Government reserves the right to consider a set-aside for small businesses or one of the small business preference groups.