PWS - Acq Demo and HRO Support_FINAL.pdf

Human Resources Office and AcqDemo Support Services Performance Work Statement (PWS)

1.0 SCOPE OF WORK

The Strategic Systems Programs (SSP) requires Human Resources Office (HRO) and Department of Defense Civilian Acquisition Workforce Personnel Demonstration Project (AcqDemo) support services in order to execute mission requirements and organizational needs to retain a premier workforce.

Background

1.1. Strategic Systems Programs (SSP) requires Contractor support for sustainment of the Human Resources

Office (HRO) and Department of Defense Civilian Acquisition Workforce Personnel Demonstration Project (AcqDemo) operations at SSP Headquarters (HQ) and Field Activities (FAs).

1.2. To ensure adequate sustainment of the HRO and AcqDemo programs at SSP, the Contractor shall provide one dedicated, onsite, full-time Project Manager at SSP HQ, Washington D.C. The full-time, onsite contract support shall perform the work requirements outlined in CLIN 0001. SSP will furnish a permanent workspace onsite at HQ and an SSP-issued laptop.

1.3. To ensure adequate sustainment of the HRO and AcqDemo programs at the FAs, the Contractor shall provide full-time, dedicated onsite support at each of the following SSP FA locations:

1.3.1. Strategic Weapons Facility, Atlantic (SWFLANT); in Kings Bay, GA;

1.3.2. Strategic Weapons Facility, Pacific (SWFPAC) in Bangor, WA;

1.3.3. Program Management Office SSP (PMOSSP) in Denver, CO; and

1.3.4. Naval Ordnance Test Unit (NOTU) Cape Canaveral, FL.

The full-time, onsite contract support shall perform the work requirements outlined in CLIN 0001. SSP will furnish a permanent workspace for the onsite contractor support at each FA location listed above along with an SSP-issued laptop.

1.4. To ensure adequate sustainment of the HRO and AcqDemo programs at the FAs, the Contractor shall also ensure that it provides AcqDemo support to the following SSP locations:

(https://web.swsnet.ssp.navy.mil/ssp/field-activities):

1.4.1. PMOSSP Pittsfield, MA;

1.4.2. PMOSSP Magna, UT;

1.4.3. PMOSSP Sunnyvale, CA;

1.4.4. PMOSSP Huntington Beach, CA;

1.4.5. PMOSSP Anaheim, CA;

1.4.6. PMOSSP Mitchel Field, NY; and

1.4.7. PMOSSP - SPF(C) – Cape Canaveral, FL.

No permanent workspace will be provided to the Contractor at these locations. Work may be completed in-person, virtually, via video teleconference (VTC), telephone, or any other means approved by SSP HRO.

2.0 CONTRACT LINE ITEM NUMBERS (CLINs)

CLIN 0001 – HRO AND ACQDEMO SUPPORT SERVICES (FY25-FY29)(O&MN FFP LOE)

2.1. During the period of 1 October 2025 through 30 September 2030, the Contractor shall make available and employ its personnel at the level of effort specified in CLIN 0001 and shall use its best efforts to perform the following HRO and AcqDemo support at SSP HQ, the FAs, and the FA detachments listed in Subparagraph 1.2, Subparagraph 1.3 and Subparagraph 1.4:

2.1.1. AcqDemo Policy and Business Rules Facilitation

2.1.1.1. The Contractor shall coordinate with SSP’s HRO and the SSP Personnel Policy Board (PPB) to support modifications of AcqDemo Policy and Business Rules by ensuring alignment with Federal Register Vol 82, No.216, November 9, 2017, and DoD Civilian Acquisition Workforce Personnel Demonstration Project Operating Procedures (dated June 1, 2023) and any subsequent revisions thereto.

https://acqdemo.hci.mil/docs/PDF%20Ops%20Guide%20PDF%20Final%20Ver%203.5%20da ted%2001Jun2023%20Updated%2021Sep2023.pdf.

SSP HRO will make the final determination of all policy and business rules.

2.1.1.2. The Contractor shall examine and remain current with all DoD AcqDemo Project rules and procedures and incorporate required revisions to SSP’s AcqDemo policies and procedures based upon updates to DoD AcqDemo Project rules or procedures. Upon approval by the SSP HRO, the Contractor shall update and deliver all Communication Documents (CDRL A005) in the HRO format, such as required revisions to SSP’s AcqDemo policies or procedures through the SSP HRO AcqDemo website, ALL HANDS emails, the weekly SSP Newsletter, Fast Sheets, and any other means necessary to ensure that all SSP HQ and FA employees are aware of such revisions.

2.1.1.3. The Contractor shall attend meetings as required to support AcqDemo and HRO operations.

Meetings shall be attended in-person, or virtually.

2.1.2. AcqDemo Training, Contribution Planning, and Self-Assessment Drafting Assistance

2.1.2.1. Update and deliver all AcqDemo related Training Materials (CDRL A001), which includes templates, and examples for use by assigned AcqDemo personnel. Trainings may be conducted in-person, virtually, via VTC, or telephone.

2.1.2.2. Provide ad-hoc AcqDemo refresher training and support in conjunction with SSP HRO for SSP HRO to include pay setting, employee conversion, PRD classification, recruitment and placement, and pay pool administration.

2.1.2.3. Provide formal new employee orientation training in conjunction with SSP HRO for any new HQ and FA employee hired into an AcqDemo position, within the first 30 days onboard.

Training shall provide new employees with an overview of the AcqDemo program.

2.1.2.4. Provide annual formal Contribution Planning training sessions in conjunction with SSP HRO for all HQ employees and all FA employees in the AcqDemo program.

2.1.2.5. Provide semi-annual formal Self-Assessment Writing training sessions in conjunction with SSP HRO for all HQ employees and all FA employees in the AcqDemo program.

2.1.2.6. Provide semi-annual Appraisal Writing training sessions in conjunction with SSP HRO for all HQ employees and all FA supervisors of employees in the AcqDemo program.

2.1.2.7. Provide annual formal understanding Pay Pool Process training sessions in conjunction with

SSP HRO for all HQ employees and all FA employees in the AcqDemo program.

2.1.2.8. Provide ongoing technical guidance and oversight in conjunction with SSP HRO to HQ and FA employees in the appropriate content and structure of contribution plans and self-assessment documentation for semi- annual and annual appraisals.

2.1.2.9. Provide ongoing one-on-one Self-Assessment Writing and Contribution Planning assistance in conjunction with SSP HRO to HQ and FA employees assigned to an AcqDemo position.

2.1.2.10. Provide annual Constructive Feedback Training in conjunction with SSP HRO for all HQ supervisors and all FA supervisors in the AcqDemo program.

2.1.3. Pay Pool and Sub-Pay Pool Facilitation

2.1.3.1. Provide training, guidance, and facilitation support in conjunction with SSP HRO for the planning and conduct of pay pools and sub-pay pools.

2.1.3.2. Assemble, finalize, and deliver AcqDemo Pay Pool Documentation (CDRL A002) and Pay Pool Reports (CDRL A003), which includes spreadsheets, electronic appraisal binders, training materials, and ad hoc reports.

2.1.4. CAS2Net and Ancillary Personnel Systems Support

2.1.4.1. Provide technical assistance and guidance to HQ and FA personnel in populating, navigating, registering, and updating all CAS2NET and ancillary personnel systems for HRO and AcqDemo related activities.

2.1.4.2. Maintain CAS2Net and ancillary personnel systems data to reflect current organization structure and accurate data in coordination with SSP HRO, to include Position Requirement Document (PRD) and Organization Structure (org) charts.

2.1.4.3. Review CAS2Net and ancillary personnel systems data discrepancy reports to resolve differences.

2.1.4.4. Support the HRO with processing Acqdemo personnel movement and pay flexibility actions by providing personnel data and information, as well as completing and routing forms and templates, as needed.

2.1.4.5. Provide technical assistance and guidance to track, monitor, and deliver CAS2Net Reports (CDRL A004) and ancillary personnel systems data as determined by SSP HRO and SSP business rules.

2.1.5. Command Outreach

2.1.5.1. Assist SSP in communicating HRO and AcqDemo information, processes, and requirements to the SSP workforce by developing and distributing communications with approval from SSP HRO. Communications will be delivered via face-to-face, electronically, and by any other methods necessary to ensure that one consistent message is presented to all SSP employees.

2.1.6. Surveys and Lessons Learned Integration

2.1.6.1. Assist SSP HRO with the development, implementation, and analysis of employee surveys to identify areas for improvement or revision.

2.1.6.2. The Contractor shall analyze data from the contribution-based compensation and appraisal system and compensation cycle. Brief SSP leadership on the results and deliver

Recommendations for Improvement and Lessons Learned Report (CDRL A006) or revision to the existing AcqDemo process and procedures.

2.1.7. Contractor’s Progress, Status, and Management Report

2.1.7.1. Prepare and deliver a Contractor’s Progress, Status, and Management Report (CDRL A007).

2.2. TRAVEL IN SUPPORT OF CLIN 0001 (FY25-FY29) (O&MN)

2.2.1. It is anticipated that an estimated minimum of four (4) and maximum of sixteen (16) trips will be required with an estimated average number of three (3) people and have an estimated duration of four

(4) days period per trip shall be required to support requirements stated under CLINs 0001.

2.2.1.1. Field Activity destinations are listed in the Background section above (sec 1.3-1.4), as well on the SSP website https://web.swsnet.ssp.navy.mil/ssp/field-activities.

2.2.1.2. In the event travel expenses are necessary, the Contractor will propose travel costs in accordance with the Joint Travel Regulations (JTR)/Federal Travel Regulations (FTR). The Contracting Officer Representative (COR) will review and approve/disapprove all travel requests submitted, and give written notice of such approval or disapproval to the contractor.

CLIN 0002 – CONTRACTOR DATA REQUIREMENTS LIST (CDRL) - NOT SEPARATELY PRICED

(NSP) (FY25-FY29)

2.3. Contractor shall provide the data set forth on DD Form 1423, Contract Data Requirements List (CDRL), identified at the task order level. All CDRLs shall be submitted in an electronic format. The costs of the data shall be charged to the Item(s) with which the data is associated.

A001 AcqDemo Related Training Materials A002 AcqDemo Pay Pool Documentation A003 Pay Pool Reports A004 CAS2NET Reports A005 Communication Documents A006 Recommendations For Improvement and Lessons Learned Report A007 Contractor’s Progress, Status, and Management Report

3.0 CONTRACT TYPE

3.1. This contract will be a Firm Fixed Price-Level of Effort (FFP-LOE).

4.0 LEVEL OF EFFORT

4.1. The level of effort for the performance of Item 0001 shall be 10,691 total man-hours of direct labor ("the total man-hours") at an average rate of approximately 891 man-hours per month ("the monthly rate").

4.2. The estimated composition of the total man-hours by labor classification is stated below. The composition of the expended man-hours may vary from the estimated composition.

Applicable to CLIN (0001) HOURS Program Manager 950 Project Manager 1,880 Program Analyst/ Data Maintainer 9,400 Trainer 351

Total: 10,691 https://web.swsnet.ssp.navy.mil/ssp/field-activities

4.3. If the Contractor does not expend the total man-hours during the term of a CLIN, the Contracting Officer shall unilaterally modify the contract to de-obligate remaining hours and funding for the completed CLIN.

4.4. The Contractor shall submit, within 30 days after the end of the CLIN term, a written report to the Contracting Officer stating the number of expended man-hours by CLIN (CDRL A007).

5.0 QUALITY ASSURANCE

5.1. Contractor Performance Appraisal Reporting System (CPARS) - Past performance, information will be collected and maintained under this contract using the Department of Defense CPARS. CPARS is a web-enabled application that collects and manages the Contractor’s performance information on a given contract during specific period. Additional information is available at https://www.cpars.gov.

After contract award, the Contractor will be given access authorization by the respective SSP focal point, to review and comment on any element of the proposed rating before that rating becomes final. Within 60 days after contract award, the Contractor shall provide in writing (or via e-mail) to the Contracting Officer (CO) the name, title, e-mail address and telephone number of the company individual(s) who will have the responsibility of reviewing and approving any CPAR developed under the contract. If, during the life of this contract these company individual(s) are replaced by the Contractor, the name, title, e-mail address, and telephone number of the substitute individuals will be provided to the CO within 60 days of the replacement.

Quality Assurance – the COR and Contractor shall hold quarterly meetings to review the contractor’s performance on the performance elements listed in CPARS The results of the quarterly meetings will be consolidated and form the basis of the annual CPARS reporting.

5.2. Quality Assurance Surveillance Plan (QASP)

5.2.1. The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards.

It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate. The COR or an authorized representative, program manager, and assigned technical monitors may observe face-to-face training in the work setting.

6.0 WORK WEEK

6.1 Hours of Operation: The contractor is responsible for providing support between the hours of 0600 – 1800 EST Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For government closings, use OPM operating status page link, currently available at https://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/current-status/. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

6.3 Recognized Holidays: All contractors shall follow Federal Government holidays and other times when the Federal Government is closed as determined by Office of Personnel Management. A listing of the official Federal holidays by year can be found on the OPM website and also outlined below.

a. New Year's Day (January 1).

b. Birthday of Martin Luther King, Jr. (Third Monday in January).

c. Washington's Birthday (Third Monday in February).

d. Memorial Day (Last Monday in May).

e. Juneteenth National Independence Day (June 19).

f. Independence Day (July 4).

g. Labor Day (First Monday in September).

h. Columbus Day (Second Monday in October).

i. Veterans Day (November 11).

j. Thanksgiving Day (Fourth Thursday in November).

k. Christmas Day (December 25).

7.0 GOVERNMENT FURNIS HED EQUIPMENT

7.1. The Government will provide office space and Government Furnished Property (GFP) for five Contractor personnel. The office space shall include telephones, computer hardware and software, photocopy and facsimile equipment, and all office supplies reasonably necessary to perform work. If the Contractor requires additional equipment to that already provided, the Contractor shall submit a request to the COR for determination.

8.0 INFORMATION

8.1. The Government will provide the Contractor access to the following information: relevant Government organizations, information, and documentation, manuals, texts, briefs, and associated materials, as required and when available. The COR will provide coordination assistance to assist the Contractor in accessing required information.

9.0 COMMON ACCESS CARDS AND SSP BADGES

9.1. The United States DoD/Uniformed Services Identification Common Access Card (CAC) is the standard identification card issued to authorized personnel within DoD. The Contractor shall ensure CAC with Public Key Infrastructure (PKI) are obtained for any Contractor personnel who require access to the Department of the Navy’s computer networks or systems and/or will require regular access to Government installations, facilities, and ships for the duration of the contract. Fees associated with obtaining CACs are not reimbursable and shall be part of the Contract firm fixed price.

9.2. SSP Badges are the standard identification card issued to authorized personnel within SSP. Fees associated with obtaining SSP badges are not reimbursable and shall be part of the Contract firm fixed price.

10.0 ORGANIZATIONAL CONFLICT OF INTEREST (OCI)

10.1. For purposes of this contract, "organizational conflict of interest” means the definition of that term in

FAR Part 2.

10.2. The Contractor warrants that, to the best of its knowledge and belief, and except as otherwise set forth in this contract, it does not have any organizational conflict of interest. If the Contractor discovers an actual or potential organizational conflict of interest with respect to this contract, it shall make an immediate and full disclosure in writing to the CO. Such disclosure shall include a description of the action that the Contractor has taken or proposes to take to avoid, eliminate, or neutralize the conflict.

10.3. The Contractor shall ensure that these OCI requirements are incorporated into all subcontracts, at all tiers, and all other agreements, which relate to the performance of this contract.

10.4. The Contractor shall not submit a bid or respond to any solicitation released by SSP without prior coordination and written approval by the CO to ensure no OCI is present and to determine if a mitigation strategy is required.

11.0 SECURITY

11.1. The Contractor shall adhere to SSP’s employee check-in and checkout procedures. The contractor shall complete all mandatory DoD, Navy, and SSP training by the established deadlines.

11.2. All contractor personnel shall possess and maintain a SECRET Clearance. Clearance is to be granted by the Defense Security Service (DSS).

11.3. Additional security requirements are identified in the Department of Defense Contract Security Classification Specification DD Form 254. Blocks 6 and 7 of that form will be finalized following award.

11.4. All contractor personnel shall be United States citizen.

11.5. The contractor shall comply with SSP’s Information Assurance Policy per SSP Instruction. Compliance with this directive is mandatory during the execution of efforts within this PWS.

12.0 CONTROLLED UNCLASSIFIED INFORMATION

12.1 The Contractor shall safeguard all classified information and Controlled Unclassified Information (CUI) in accordance with Defense Federal Acquisition Regulations Supplement (DFARS) 252.204- 7012. CUI is information the Government creates or possesses, or that an entity creates or possesses for or on behalf of the Government, that a law, regulation, or Government-wide policy requires or permits an agency to handle using safeguarding or dissemination controls. CUI including “For Official Use Only” and “Covered Defense Information” (meeting the definition of 48 CFR 252.204–7012(a)) generated and/or provided under this contract shall be marked and safeguarded as specified in DoDM 5200.01, Information Security Program: Controlled Unclassified Information (CUI) Volume 4, DoDI 5200.48, Controlled Unclassified Information (CUI), and DoDM 5400.07, DoD Freedom of Information Act (FOIA) Program.

12.2 The Contractor, as well as all subcontractors, shall promptly report any cyber incident involving the unauthorized, inadvertent, or illegal release or disclosure of CUI in accordance with DFARS 252.204-7012. Non-cyber incidents resulting in unauthorized, inadvertent, or illegal release or disclosure of CUI shall be reported in accordance with DoDM 5200.01, Information Security Program: Controlled Unclassified Information (CUI) Volume 4 and to the Contracting Officer and COR. Contractor personnel shall coordinate this effort through their Facility Security Officer (FSO).

13.0 DESIGNATION OF CONTRACTING OFFICER’S REPRES ENTATIVE (COR)

13.1. The CO has designated the person named below as the authorized COR for this contract and a COR will be designated for each individual order:

NAME: Claudia Johnson ADDRESS: 1250 10th Street SE, Suite 3600 Washington Navy Yard, DC 20374-5127

PHONE: (202) 451-3539

EMAIL: Claudia.johnson@ssp.navy.mil

13.2. The COR will be designated by the CO upon award. The COR will represent the CO in the administration of technical details within the scope of this contract and will perform inspection and acceptance of all deliverables. The COR is not otherwise authorized to make any representations or commitments of any kind on behalf of the CO or the Government. The COR does not have the authority to alter the Contractor’s obligations or change the scope of the contract. If, as a result of technical discussions, it is desirable to revise the contract, a modification must be issued in writing and signed by the CO. The COR is responsible for reviewing the invoices submitted by the Contractor and informing the CO of areas where exceptions are to be taken. The COR authority is non-delegable. The COR may be personally liable for unauthorized acts. There shall be a COR designated for each Task order and the designation shall be made at Task order award.

14.0 AUTHORIZED CHANGES ONLY BY THE CONTRACTING OFFICER

14.1. The CO is the only person authorized to approve changes in any of the requirements of this contract and, notwithstanding provisions contained elsewhere in this contract, said authority remains solely with the CO. In the event the Contractor effects any change at the direction of any person other than the CO, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase price incurred as a result thereof. The address and telephone number of the CO is:

NAME: Antwain Johnson ADDRESS: 1250 10th St SE, Suite 3600, Washington Navy Yard, D.C.

TELEPHONE: 202-451-3250

EMAIL: Antwain.Johnson@ssp.navy.mil

15.0 ADDITIONAL INFORMATION

15.1. Contractor Manpower Reporting Language – The Contractor shall report Contractor labor hours (including subcontractor labor hours) required for performance of services for each task order issued under this contract for the SSP via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) S, Utilities ONLY;

(5) V, Freight and Shipping ONLY.

The Contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government Fiscal Year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

15.2. Contractor Identification - Contractor personnel shall (a) identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel, and (b) identify themselves as Contractor personnel in telephone conversations and in formal and informal written correspondence including email, with Government personnel.

https://doncmra.nmci.navy.mil/

12.0 CONTROLLED UNCLASSIFIED INFORMATION