Mutare Inc_ Sole Source Public Notice.pdf

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Attached to
Sole Source - Mutare Inc. 8x5 IVR Support Solution
Solicitation number
PE-64400-NONST-2025-000000169
Issued by
Dekalb County, Georgia

About this file

This is a Public Notice of Proposed Award of Sole Source Procurement issued by DeKalb County, Georgia, specifically through its Purchasing and Contracting Department. The document details a proposed technology maintenance subscription for an Interactive Voice Response (IVR) application from Mutare Inc., which enables county customers to schedule inspections through a specialized system connected to the Permitting Platform. The public notice was posted on the county's website on 7/3/2025 and closed on 7/10/2025, providing a seven-day window for potential market responses or objections to the sole source procurement.

The unique qualification for the sole source procurement is that Mutare exclusively built and supports the specific IVR solution for DeKalb County, making them the only qualified vendor for this technology maintenance subscription. The document is a formal market survey and procurement notice that allows the county to document its rationale for selecting a single vendor without competitive bidding. The form remains partially incomplete, with signature and detailed review sections yet to be filled out, indicating this is an initial stage in the procurement process.

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Text version

Purchasing and Contracting Department ▪ Maloof Administration Building ▪ 1300 Commerce Drive, 2nd Floor ▪ Decatur, Georgia 30030 ▪

404-371-2737 Office ▪ 404-371-7006 Fax Website: www.dekalbcountyga.gov

Public Notice of Proposed Award of Sole Source Procurement

Section A – Description of Proposed Sole Source Procurement

Description of Supplies/Services: Technology Maintenance Subscription for IVR Application.

Demonstration of Contractor’s Unique Qualifications: Mutare exclusively built and supports a solution for DeKalb County that enables customers to schedule inspections through an interactive voice response (IVR) system connected to the Permitting Platform.

Section B – To Be Completed by the Department of Purchasing and Contracting

Market Survey Results

Date Public Notice posted on website: 7/3/2025

Date Public Notice closed: 7/10/2025

Review of Offers:

Were any offers received (Yes/No):

Number of offers received:

Responders:

Purchasing Agent review and recommendation:

Agent Signature Date

Procurement Manager Signature Date http://www.dekalbcountyga.gov/

File details come from the government source that posted it. Updated .