MSP BPO W00B4600030 Berlin New.doc

Purchase Order Request for Proposals (PORFP)

PBX IV- Telecommunications Equipment and Services

Master Contract

Section 1 – General Information

PORFP Number:

(ADPICS PO Number) W00B4600030

PORFP Type:

(Select one category from drop down list)

FORMDROPDOWN

Functional Area/s (FA) for this PORFP:

(Check all that apply)

FORMCHECKBOX

FA I (Hardware, Software, and Licenses)

FORMCHECKBOX

FA II (Maintenance Services)

FORMCHECKBOX

FA III (Time and Material Labor)

Designated Small Business Reserve?(SBR):

(Select “Yes” or “No” from drop down list)

FORMDROPDOWN

Minority Business Enterprise (MBE) Goal for FA II & III Below

(See “PBX III- Telecommunications Equipment and Services Master Contract MBE Participation Worksheet”):

25 %

PORFP Issue Date:

(mm/dd/yyyy)

DATE and TIME:

3/15/2024 @2:00P

Berlin Barrack 9758 Ocean Gateway

Berlin, MD 21811

Special Instructions:

ONLY Master Contractors that are awarded a contract under the

PBX IV Telecommunications Equipment and Services Master Contract, 001B0600162 (NEC) Functional Areas I, II, and III are eligible to submit a Proposal for this secondary competition Purchase Order

Request for Proposal.

Proposals Submission Instructions:

Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system. Instructions on how to submit proposals electronically can be found at: https://procurement.maryland.gov/emma-qrgs/ Refer to Vendor QRG 4 – eMMA QRG Responding to Solicitations (IFB)

1. Please submit any documents that require a signature with your bid in a word document (software agreement, professional service agreement, terms/conditions, etc.). Failure to do so may result in rejection of your bid. (If applicable)

2. Please submit warranty terms with your bid. Failure to do so may result in rejection of your bid. (If applicable)

3. Bids must be received by the procurement officer by the due date in the solicitation. Bids that are not received by the due date will not be accepted.

4. MSRP must be included with all bid(s).

5. You must fill out a no bid form if your firm elects not to bid https://www.google.com/url?client=internal-element-cse&cx=007821330218074952993:oxoporrrqzi&q=https://doit.maryland.gov/contracts/Documents/catsPlus_torfp_status/J02B9400034-Vendor-Feedback-Form.docx&sa=U&ved=2ahUKEwi-ur-wzsiBAxXeEVkFHWCDBscQFnoECAYQAQ&usg=AOvVaw1vz54u7UruCXjHIWt5eZ95

6. The Master Contractor must provide a Mercury Affidavit http://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-K-MercuryAffidavit.pdf

7. The Master Contractor must provide the estimated ship date/lead time for each item listed in the PORFP.

8. The Department reserves the right to purchase more or less than the specified quantity to the extent limited by funding.

9. Purchase new and unused equipment.

10. The Master Contractor shall not impose a restocking fee if an item is returned due to damage or incorrect product shipped.

11. Please allow proposals/quotes provided in response to this PORFP to be valid for at least 90 days after the set due date above.

12. The Master Contractor must be an authorized reseller for NEC. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor.

13. The Master Contractor must send 2 customer references.

Additional Submission Instructions

1. The winning vendor shall provide an updated equipment inventory listing for the sites in the award. The list is to include: Manufacturer, Model #, Number of ports and/or licenses, Software Revision (if applicable) for the PBX and all peripheral equipment. This is due 60 days after award.

2. The winning vendor shall install any customer provided equipment, whether new, used or refurbished for any order requested.

3. The proposals shall be submitted in a format that provides a breakdown cost for each item, identified on a separate line, by location.

DIRECT ALL QUESTIONS OR INQUIRES TO:

Gregory.chason@maryland.gov

Agency Procurement Specialist

Quartermaster Division

Maryland State Police

7745 Washington Blvd

Jessup, MD 20794

Phone: (410) 379-9410

1. Equipment must be delivered to:

Maryland State Police

Berlin Barrack

9758 Ocean Gateway Berlin, MD 21811

Security Requirements (if applicable):

1. Contractor must have valid ID, sign-in at the front desk and conform to the security requirements set forth at each State Police facility.

2. Contractor must conform to State of Maryland COVID-19 policies and Procedures.

Invoicing Instructions:

1. All invoices shall include the following information:

· Invoice Date

· Invoice Number

· Brief Description and amount due per line and total

· Issuing Purchase order number

2. Invoices submitted without the required information will not be processed for payment until the Contractor provides the required information listed above. All invoices shall be submitted no later than 30 days after receipt of product.

3. Send invoice to:

Maryland State Police

ITD-CSS

Attn: Thomas Bonin 1201 Reisterstown Road

Pikesville, MD 21208

Section 2 – Agency Point of Contact (POC) Information

Thomas Bonin

410-653-4301

thomas.bonin@maryland.gov Agency POC Fax:

Jessup, MD 20794

1201 Reisterstown Road

Pikesville, MD 21208

Section 3 – Delivery Address / Work Site POC Information (if different from above)

Berlin Barrack

9758 Ocean Gateway

Berlin, MD 21811

Section 4 – Scope of Work

FA I – Hardware, Software, and Licenses (Provide itemized list of required equipment and model number/s. If type of equipment is unknown, describe required functionality):

1. See Attached

Due Date for Delivery:

(mm/dd/yyyy) 7/1/2024

FA II – Maintenance Services (Provide itemized list of required services and deliverables and include MBE goal listed above. MBE goal should be calculated only on FA II & III value.)

List Required Maintenance Services

List deliverables

FA III – Time and Material Labor (Provide itemized list of required services and deliverables and include MBE goal listed above. MBE goal should be calculated only on FA II & III value.)

1. A quote to:

· Provide Project Manager/POC to agency.

· Design, configure, and install SV9100 at MD State Police Berlin Barrack 9758 Ocean Gateway Berlin, MD 21811.

· Program CCIS links and call routing.

· Program and implement MSP’s unique six (6) digit VoIP call routing allowing twelve (12) simultaneous calls over MSP WAN to and from at least twenty-six (26) other SV8300/93/95 IP enabled systems.

· Program, label and test all telephones.

· Install, program and test UM8000 Voice Mail.

· Setup and test voice mailboxes

· Program System Directory provided by MSP.

· Program auto attendant and voice mail trees (to be provided)

· Provide 2-day help desk support after cutover.

· 6-hours of System Administration and end-user training (in 3-hour blocks).

· Provide an electronic copy of the as-built system configuration, system and user documentation.

· Provide service manual.

· 30 Day Acceptance after cutover.

1. A quote for hourly rate to complete the design, configuration, installation and programming of SV9100, voicemail system, and configuration of the MSP WAN.

2. Provide as estimated number of hours required to complete the design, configuration and installation of SV9100, voicemail system and configuration of the MSP WAN.

3. Brief description of the tasks quoted with estimated time for each task.

Est. Work Start Date:

TBD

Est. Work End Date:

TBD

Section 5 – Evaluation Criteria – Technical Proposal

(Provide a list of evaluation criteria in descending order of importance)

The evaluation criteria are based on:

1. The vendor selected must be able to install the system at 9758 Ocean Gateway, Berlin, MD on a predetermined date with a minimum of 14 days’ prior notice.

2. The vendor(s) selected must have experience in installing, maintaining, troubleshooting, and repairing the respective equipment listed in this PORFP.

3. Quantity of technicians certified on equipment to be installed at location specified in the PORFP. List the names of all technicians certified on the proposed system(s). List additional certifications for each technician.

4. Ability to meet expected delivery dates.

5. Ability to respond to the bid in the specified timeframe.

6. Ability to perform some required work outside of normal business hours, as needed. Please confirm that you can meet this requirement.

7. Must be able to meet all PBX III Master Contract Gold Service level requirements.

8. How well the proposal aligns with the State’s listed requirements, for each of the Functional Areas requested within this PORFP.

9. How well the proposal aligns with the Special Instructions identified within this PORFP.

10. Acknowledgement of the Special Invoicing Instructions identified within this PORFP.

11. Proximity of vendor offices to the office locations listed above. List all vendor offices that may service the location listed in the PORFP.

12. Office spares inventory. List all offices that have stock of all the essential inventory parts to restore the system to active service in the event of a catastrophic failure.

Basis for Award Recommendation

Evaluation criteria for award will be established at the PORFP level. The agency POC will recommend award to the Master Contractor whose proposal is determined to be the most advantageous to the State, considering price and the evaluation factors set forth in the PORFP. The agency POC will initiate and deliver a PO to the selected Master Contractor.

PAGE