MSG-3 Training PWS 8.1.2024-DRAFT.pdf

Performance Work Statement (PWS) Maintenance Steering Group (MSG-3) Training (FAA21900011)

Federal Aviation Administration

Performance Work Statement

Maintenance Steering Group (MSG-3) Training FAA Course Number: FAA21900011

For the FAA

August 2024

A. PROJECT/TITLE

Maintenance Steering Group (MSG-3) Training, FAA course number FAA21900011, for Aviation Safety Inspectors (ASI’s) employed by the Federal Aviation Administration (FAA).

If the low offeror is an accredited college, the FAA desires college credits be offered to trainees who successfully complete the proposed training. This is not a mandatory requirement and will not be used as an evaluation factor.

B. BACKGROUND

Under Title 49 of the United States Code (49 U.S.C.), the FAA is authorized to train employees as necessary in the exercise and performance of the powers and duties of the Administrator. The interests of the public, the safety of the workforce, and the credibility of the organization are best served by having qualified, proficient, and current inspectors conducting surveillance, testing, and checking functions.

C. SCOPE

The contractor must provide Maintenance Steering Group (MSG-3) training to FAA Safety Inspectors.

The contractor may provide commercial off the shelf (COTS) training offered to the public, other government agencies or by submitting a course solely intended for FAA Safety Inspectors.

The FAA request approximately 2 classes per year and a maximum class size of 16 students. Training shall be approximately 32 hours.

Student quotas for this course will be assigned by the Flight Standards Workforce Development, AFB- 500 and/or Aircraft Certification Service – Enterprise Operations Division, AIR-900. FAA formal training consists of training courses with agency level course numbers that will be officially recorded in the employee’s personnel records.

The tuition cost should be based on a per class basis. All travel and per diem costs will be the responsibility of the FAA.

D. QUALITY ASSURANCE

Public Law (current Consolidated Appropriations Act) requires that all technical training meet the requirements of the Current Consolidated Appropriations Act. None of the funds made available in this Act may be obligated or expended for any employee training that:

a. Does not meet identified needs for knowledge, skills, and abilities bearing directly upon the performance of official duties.

b. Contains elements likely to induce high levels of emotional response or psychological stress in some learners.

c. Does not require prior learner notification of the content and methods to be used in the training and written end-of-course evaluation.

d. Contains any methods or content associated with religious or quasi-religious belief systems or

‘‘new age’’ belief systems as defined in Equal Employment Opportunity Commission Notice N– 915.022, dated September 2, 1988.

e. Is offensive to, or designed to change, learners’ personal values or lifestyle outside the workplace.

E. DEFINITIONS

The following definitions are used to define the terminology contained herein:

1. Contracting Officer (CO): The person authorized to act on behalf of the Government to negotiate and award contracts and modifications thereto, and to administer contracts through completion or termination. Except for certain limited authority delegated by the Contracting Officer to a technical representative, the Contracting Officer is the only individual with the authority to direct the work of the Contractor.

2. Contracting Officer's Representative (COR): The authorized Government representative(s) acting within the limits of their delegated authority for management of specific projects or functional activities.

3. DOT: Department of Transportation

4. FAA: Federal Aviation Administration

F. APPLICABLE DOCUMENTS

Title 14 of the Code of Federal Aviation Regulations (14 CFR), Parts 91, 121, and 135. The applicable regulations are available for download, in pdf format, from:

www.faa.gov/regulations_policies/faa_regulations/

Title 49 of the United States Code available at http://uscode.house.gov/download/download.shtml

Advisory Circulars, as required:

FAA Joint Aircraft System/Component Code Table and Definitions available at:

http://av-info.faa.gov/sdrx/documents/JASC_Code.pdf

G. GENERAL REQUIREMENTS:

1. Daily Sessions: Begin when the student shows at the contractor facility for training each day and runs for a maximum of 10 hours to include breaks.

2. Level of Training: FAA personnel are expected to perform at a level compatible with the highest standards of the specialty. Accordingly, each course of instruction must adhere to the adult learning principles, which include but are not limited to:

a. Focus the training on "Real World" situations and applications.

b. Emphasize how the training can be applied.

c. Relate the training to the instructional objectives.

d. If possible, relate the training materials to the FAA employees past experiences.

e. Allow reasonable debate and challenge of ideas.

f. Encourage FAA employees to be resources to one another.

http://www.faa.gov/regulations_policies/faa_regulations/ http://uscode.house.gov/download/download.shtml http://av-info.faa.gov/sdrx/documents/JASC_Code.pdf

3. To the maximum extent possible, training should not commence during the week of a scheduled federal holiday, nor be conducted on a weekend. Training shall be conducted Monday through Friday and is to be continuous during these days except for federally established holidays. Local or state holidays must not interrupt the training period. Normal hours of training should not begin later than 9:00 a.m. local time. Should a requirement exist to change either the hours or days of training indicated, the change must be coordinated in advance with the FAA COR.

4. The Contractor must provide Instructor Led Training (ILT) in a Brick-and-Mortar Training

Facility located in the United States and preferably within 25 miles of a major airport serviced by at least one major US air carrier. In addition, training facilities must comply with the following:

a. Classrooms must be large enough to accommodate at least the entire class plus one observer, with either desks or tables large enough to allow the students to be able to take notes and still have space for them to keep their reference books open during lecture periods. Student chairs must be ergonomically appropriate for 8-hour occupancy.

b. Sufficient presentation boards for effective teaching shall be provided.

c. The classroom shall be well lighted. There shall be not less than 30 footcandles of illumination at the student's desk or table.

d. The classroom shall be cleaned not less than two times each week of instruction.

e. Sanitary restroom facilities shall be available within convenient distance of the classroom.

f. The classroom facilities shall be adequately ventilated; heated in winter and cooled in summer.

Temperature range shall not exceed 68 to 74 degrees Fahrenheit.

g. Ambient noise shall be below the distraction point. At any position in the classroom, normal instructor voice levels should exceed the ambient noise level by 20 decibels.

h. Contractor shall comply with safety standards specified by the National Electrical Code, the

National Fire Code, and the United States of America Standards Institute in conducting contract training. Each class shall receive a briefing on safety and security procedures to ensure proper egress in the event of any foreseeable emergency.

i. Local environmental distraction adversely affecting student learning shall be eliminated.

j. Adequate free student parking shall be available near the training site.

k. Visual aids used in the classroom to describe specific aircraft system or aircraft components shall be legible, visible from each student station, and color enhanced as necessary to show each system operating mode.

l. Classrooms must have at least one computer with internet access and printer available for student use.

5. Instructor Requirements: The Contractor shall provide professional instructors to deliver the course who can demonstrate knowledge of the content, application, and correct interpretation of applicable FAA Advisory Circulars and FAA Orders. In addition, instructors shall, at a minimum include the following:

a. A minimum of three (3) years of experience with the MSG-3 processes.

b. Within the last five (5) years, participation as an MRB member, ISC member or employee or an

OEM Engineering department (or consultant) performing MSG-3 analysis. This experience must include the successful delivery of MSG-3 training within the last two (2) years.

c. A minimum of three (3) years of experience teaching transport category aviation maintenance related courses.

6. All instruction must be presented by a qualified instructor in an instructor-led classroom environment (in-person) as the preferred method of training unless there is a natural disaster or pandemic. If the training cannot be conducted in a brick-and-mortar environment, Computer-Based Instruction (CBI) or Virtual Training is allowed at the discretion of the Government and with concurrence of the vendor.

If CBI or Virtual Training is used to accomplish training, then the following requirements must be met:

a. Prior to training, provide information to the COR on the computer-based platform being utilized for approval to include number of hours and the number of training days.

b. Students shall receive a thorough briefing on the operation and use of the software prior to start of first date of course for accessing the virtual platform. If workbook materials are required for CBI training, students must receive material 10 days prior to training.

c. Provide Time Zone training will be conducted.

d. At least one instructor shall be present or readily accessible by electronic means to resolve any problems or questions that the FAA may have regarding the material presented in the course.

e. All material presented by CBI shall be reviewed and reinforced by a qualified instructor in classroom discussion or one-on-one with the Safety Inspector.

7. Training Requirements:

a. At least two weeks prior to any course, provide each registered student with the training site address, map and/or directions to the training site, a local point of contact and telephone number, and commercially available lodging near the training site.

b. Provide a copy of the syllabus, training schedule and course description, course reference book and any other needed course materials to each Safety Inspector on the first training day of each training course.

8. Student Reports and Grade:

a. The FAA will provide a final roster prior to beginning of class. Notify the COR of any non-attendance on the first day of training and throughout the course. In the event the FAA Safety Inspector fails to report for training as scheduled, or should become ill, injured, or incapacitated during the training period the contractor shall promptly notify the COR and the Safety Inspector emergency contact, if known.

b. Upon successful completion of all training the contractor shall issue a Certificate of Completion (PDF) for each attendee identifying the type of training provided, specific dates, and the duration of such training. One copy must be submitted to the COR and the student prior to invoice processing.

c. The contractor shall, within two weeks after class completion, furnish a report to the COR reflecting the student's final grades, attendance records, and any additional comments deemed necessary concerning his/her attitude and ability. Each student shall receive a certificate of graduation, pending completion of required performance or knowledge testing if applicable.

When applicable, testing may be conducted with open textbook for reference.

H. TRAINING OUTCOMES

1 When given the requirement to be a member of a Maintenance Review Board (MRB), the student will be able to function as a team member of the Board by coordinating the development of scheduled maintenance tasks and interval details for the aviation industry.

2. When given the requirement to act as a Principal Inspector for a certificate holder who operates aircraft developed using an MRB, the student will be able to understand and properly explain the relationship between the MRB/MRBR, any OEM documents (MPD), and the operators program (CAMP, AAIP, etc.).

3. When given the results from a complete MSG-3 analysis for Systems / Powerplants, Structures, and Enhanced Zonal Inspections, the student will be able to apply how the results are applicable to Certified Maintenance Requirements (CMRs), Airworthiness Limitations, Life Limits, and the Continuous Airworthiness Maintenance Program (CAMP).

4. Using student reference materials, the student will identify the Objective, Scope and Organization of the MSG-3 process.

5. Using student reference materials, the student will be able to define the approach to developing Scheduled maintenance which would include the Scheduled maintenance objectives, content and method for development.

6. Using student reference materials, the student will describe the Aircraft Systems / Powerplant analysis Procedure.

7. Using student reference materials, the student will describe the Aircraft Structural Analysis Procedure as described in the MSG-3 document.

8. Using student reference materials, the student will describe the Zonal Analysis Procedure as describe in the MSG-3 document.

9. Using student reference materials, the student will describe the Lightning / High Intensity Radiated Field (L/HIRF) Analysis / EWIS / EZAP Procedure as described in the MSG-3 document.

10. Using student reference materials, the student will describe the key regulation and guidance material associated with MSG-3, MRB and Maintenance Programs.

11. Using student reference materials, the student will be able to explain the historical events leading to the current MSG-3 document (History of MSG-3).

12. Using student reference materials, the student will understand the MRB process and how it relates to

MSG-3.

13. Using student reference materials, the student will be able to understand and describe the differences between an MRB and a Maintenance Type Board (MTB) and when each should be used.

In addition, the course shall include (4) four workshops. The purpose of each workshop is to create working group environments with discussions and conclusions. The workshops are described as follows:

1. Workshop #1: Maintenance plan cycle – This workshop will include maintenance requirements process flow, OEM certification requirements, and operator certification requirements.

2. Workshop #2: Maintenance plan development – This workshop will include MSG-3 methodology, MRB process and an MRB / MSG-3 methodology discussion forum.

3. Workshop #3: Maintenance plan documentation – This workshop will include maintenance review board report, maintenance planning document, and scheduled maintenance requirements document.

4. Workshop #4: Maintenance plan optimization – This workshop will include IMRBPB Issue paper

#44 implications on OEM, operators, and regulatory authorities.

5. Workshop #5: Hands-On Practical Exercises to culminate in application of all training outcomes on

Day 4 of the course.