Monopole Performance Work Statement_29 Jul 2026.docx

PERFORMANCE WORK STATEMENT

Monopole – Antenna and Tower Lights

1. DESCRIPTION OF SERVICES. The Contractor shall provide equipment, tools, material, parts, vehicles, and other items and services necessary to perform remedial maintenance, preventive maintenance (PM), and emergency repairs, for monopole towers and warning lights located on the Island of Oahu at Fort Shafter, Red Hill aka Aliamanu Military Reservation, Mount Ka’ala, Diamond Head, and Mauna Loa Observatory, Big Island of Hawaii.

1.1. MAINTENANCE.

1.1.1. PREVENTIVE MAINTENANCE. The Contractor shall perform PM once a year and repair antenna towers as listed in Appendix 2 of the QASP. Antenna and Tower PM shall consist of but not limited to inspection, lubrication, cleaning, adjustments, replacement of minor parts, warning lights, and base plates, etc., found to be defective. The Contractor shall submit PM schedule with a minimum of two (2) weeks of advanced notification for review and approval. Up to two (2) hours travel time to sites for surveillance.

1.1.1.1. The Contractor shall perform the first annual Antenna and Tower PM Service during the first month of the contract start date, then annually thereafter. The Contractor shall coordinate all schedule maintenance with the COR and/or authorized point of contact. Annual maintenance service shall be conducted in accordance with manufacturer standards and commercial practices. Repairs beyond the scope of the PM shall be performed by the Contractor only after verification and approval, or authorization by the COR. Work authorized by the COR will be performed on remedial services. Any claim of the Contractor for payment of replacement of material and parts will not be allowed unless work was approved by the COR. The Contractor shall provide schedules for annual maintenance at post award meeting.

1.1.1.2. The Contractor shall submit to COR annual maintenance schedule thirty (30) days after the first month of the contract start date thereafter. The Contractor shall provide maintenance service for all five antennas five (5) working days after schedule maintenance date. The Contractor shall notify COR five (5) working days if they are unable to meet the maintenance date as scheduled.

1.1.2. REMEDIAL MAINTENANCE. The Contractor shall restore monopole tower antennas to their full operational capability three (3) working days after notification. Notify the COR telephonically when repairs cannot be accomplished three (3) working days and, if or when remedial maintenance will be service impacting to radio users. Up to two (2) hours travel time to sites for surveillance.

1.1.2.1. The Contractor shall provide maintenance service for all five (5) antennas five (5) working days after notification by the Contracting Officer Representative (COR) as necessitated. The Contractor shall perform diagnostic routines, cleaning and adjustments in accordance with manufacturer standards and specifications. The Contractor shall perform tower pole maintenance task as stated in (Attachment 1). All labor charges shall be inclusive to the maintenance fee.

1.1.2.2. The Contractor shall provide a remedial maintenance schedule with two (2) weeks prior notification for the five (5) towers listed in Appendix 2 of the QASP.

1.1.3. EMERGENCY MAINTENANCE DURING NORMAL DUTY HOURS. The Contractor shall respond two (2) hours after notification, to dispatch/collect personnel and inventory and restore monopole towers/components to their full operational capability six (6) hours after response. The Contractor shall schedule and coordinate with the COR and/or authorized point of contact for access to Mount Ka’ala Site, located on the Island of Oahu and the Mauna Loa Observatory, located on the Big Island, Hawaii. Notify the COR telephonically when repairs cannot be accomplished six (6) hours.

1.1.3.1. The Contractor shall respond two (2) hours for all emergency maintenance after notification to dispatch/collect personnel and inventory. The Government reserves the right when the Contractor fails to respond two (2) hours after notification to use Government employees or commercial Contractor’s for the emergency service request. The Contractor shall submit to the COR a proposal for parts and materials required prior to the replacement. The Contractor shall be responsible for all other expenses that were not approved by the COR.

1.1.4. EMERGENCY MAINTENANCE AFTER NORMAL DUTY HOURS. The Contractor shall respond two (2) hours after notification, to dispatch/collect personnel and inventory and restore monopole towers/components to their full operational capability six (6) working hours after response. The Contractor shall schedule and coordinate with the COR and/or authorized point of contact for access to Mount Ka’ala Site, located on the Island of Oahu and the Mauna Loa Observatory, located on the Big Island, Hawaii. Notify the COR telephonically when repairs cannot be accomplished six (6) working hours.

1.1.4.1. The Contractor shall respond two (2) hours for all emergency maintenance after notification to dispatch/collect personnel and inventory. The Government reserves the right when the Contractor fails to respond two (2) hours after notification to use Government employees or commercial Contractor’s for the emergency service request. The Contractor shall submit to the COR a proposal for parts and materials required prior to the replacement. The Contractor shall be responsible for all other expenses incurred that were not approved by the COR.

1.2. REPLACEMENT OF PARTS. Contractor must have climbing pegs and replacement lights on inventory to repair outages. All replacement parts should be new and equal to the manufacturer’s original part.

1.2.1. Reimbursement for authorized replacement parts will be based on actual cost without profit, any discounts and rebates. The Contractor shall provide copies of all invoices under this contract to the COR with the monthly billing statement. The Government reserves the right to furnish any parts or materials from a Government supply source, to the Contractor at no cost.

1.2.2. The Contractor shall obtain approval from the COR and/or Authorized Individual (AI) prior to purchase and replacement of a part.

1.3. SERVICE ORDERS.

1.3.1. The Government will issue service order requests to the Contractor for repairs to the monopole antenna. The COR will be responsible to decide to enable Contractor maintenance representatives to receive and respond to service requests. The Contractor shall provide the Government a local or toll-free telephone number, and a designated point of contact(s) to receive service requests 24 hours a day, seven days a week.

1.3.2. E-mail the COR a completed service repair report two (2) working days after the monopole tower/components have been restored to their full operational capability. Completed service requests shall be annotated with the following:

· Date and time arrived on-site for service remedial

· Date and time service was completed

· Corrective action to restore service

· Signature of a Government Representative

2. PERFORMANCE REQUIREMENT SUMMARY. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Para Standard s/ AQLs

Schedule to be

Schedule to be determined upon contract award AQL: Respond 3 days of notification by the COR 95% of the time.

AQL: Respond 2 hours after notification by the COR, 98% of the time.

3. SPECIAL PROVISIONS.

3.1. Quality Control. The Contractor shall establish and maintain a comprehensive Quality Control (QC) program to ensure the requirements of the contract are providedas specified. The Contractor shall develop and implement procedures to identify and prevent defective services from recurring. The Contractor shall develop quality control procedures that address the areas identified in paragraph 2, Performance Requirement Summary.

3.2. Disposal. Government facilities shall not be used for the disposal of waste material and rubbish generated by the Contractor. The Contractor shall dispose and ensure work area is free of all repair debris.

3.3. Hours of Operation.

3.3.1. Normal Duty Hours. Remedial and PM shall be performed during normal duty hours from 7:30 a.m. to 4:30 p.m.; Monday through Friday, excluding Federal holidays.

3.3.2. After Normal Duty Hours. The Contractor shall perform emergency maintenance as required at the following hours:

· 4:30 p.m. to 7:30 a.m., Monday through Friday

· 4:30 p.m. Friday through 7:30 a.m. Monday

· 7:30 a.m. through 7:30 a.m. Federal Holidays

3.4. Personnel. The Contractor shall provide the Government at the post award conference, a local or toll free telephone number, and a designated point of contact(s) to receive calls for on-site service 24-hours per day, seven (7) days a week. The local point of contact(s) will decide to enable Contractor maintenance representatives to receive and respond to service orders. The Contractor shall provide the names and phone numbers of point of contact(s) and Contractor maintenance representatives to the COR no later than ten (10) days prior to contract start date. The Contractor shall provide the COR an updated list of point of contacts as changes occur.

3.5. Safety. The Contractor shall implement a safety program conforming to the requirements of OSHA, Federal, State and local laws, rules, regulations and ordinances.

3.5.1. The Contractor shall indemnify and hold the Government harmless for all losses and liabilities arising from failure to comply with such requirements.

3.5.2. 1. Required Industry Certifications for Monopoles

3.5.3. Because monopole towers typically use unique climbing mechanisms (such as climbing pegs, step bolts, or fixed ladder systems rather than the open steel latticework of self-supporting towers), they present distinct fall hazards. To legally and safely perform work, the contractor's technicians must hold the following credentials:

· Authorized Climber Competent Climber Certification: Meets National Association of Tower Erectors Tower Climber Fall Protection Training Standards and ANSI/ASSP Z359.2 This ensures the climber knows how to safely use fall-arrest systems, climb pegs/ladders, and maintain 100% tie-off.

· Tower Rescue Certification: OSHA and ANSI require that a "Competent Person" on-site has completed a Tower Rescue course to immediately execute a rescue plan in the event of suspension trauma or emergency

3.5.4. OSHA 10-Hour or 30-Hour Construction Safety Card: Specifically focusing on fall protection standards (29 CFR 1926 Subpart M).

3.5.5. Submission of Certifications. The Contractor shall submit to the COR copies of all certifications required under sections 3.5.3 and 3.5.4 for all personnel assigned to perform work on this contract. These certifications must be provided prior to contract start and before any new personnel begin work. The Contactor shall also provide updated certification upon renewal.

3.6. Warranty. The Contractor shall provide a thirty (30) day warranty on all time and material required to complete the service request. The Contractor shall specify on the service request all parts replaced.

3.6.1. Manufacturer Warranty. The Contractor shall be responsible to represent and perform warranty work for all parts, labor and material covered under manufacturer warranty at no additional charge to the Government. The Contractor shall annotate the manufacturer’s start and end date on the service request. The Contractor shall attach the warranty on the service request.

4. REPORTS.

4.1. FIELD INSPECTION REPORT. The Contractor shall provide a Field Inspection Report (FIR) for all service requests to the COR three (3) working days after completion. All reports should include the date, time, antenna location, building number, signature of Contractor’s point of contact.

4.2.

Attachment 1 - Location of Five (5) Monopole Antenna and Tower Lights