Mobile Satellite MSAT G2 Services SOW.docx

Radio Program – Mobile Satellite (MSAT) Services

For the

Operational Technology Division (OTD)

Statement of Work

April 20, 2026

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

STATEMENT OF WORK

SHOP-PR-26-000655

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

STATEMENT OF WORK

SHOP-PR-26-000655

1 Scope This is a contract to provide satellite communication services for field-wide use. Specifically, satellite voice Push-To-Talk (PTT) service and satellite telephone service to support the FBI’s inventory of MSAT-G2 radios, approximately 300 devices to the Federal Bureau of Investigation (FBI) Operational Technology Division (OTD). This is a non-personal services contract. The Government shall not exercise any supervision or control over contractor employees performing the services herein. Such contract service providers must be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction

This is a requirement for satellite communication services for field-wide use.

Specifically, satellite voice Push-To-Talk (PTT) service and satellite telephone service to support the FBI’s inventory of MSAT-G2 radios.

1.2 Background

The FBI has employed the satellite voice PTT and satellite telephone services over the past twenty-five years utilizing the MSAT G2 terminal in support of remote missions, and emergency communications during natural disasters. The FBI currently maintains a nationwide inventory of the G2 satellite terminals and will continue fulfilling the satellite communication services requirement while retaining the existing internal and external talk groups as well as the established telephone numbers for each terminal.

2 Applicable Documents None.

3 Requirements

· The service provider must provide satellite half duplex PTT.

· The service provider must provide traditional full duplex telephone service to and from the Public Switched Telephone Network (PSTN) as well as cellular and satellite devices using standard North America dialing plan.

· Coverage must include, but not limited to North & Central America, Alaska, Hawaii, and the Caribbean utilizing FBI’s existing G2 radios.

· The service provider must support 15 talk groups and broadcast up to 9,999 users in each group.

· The service provider must provide private mode talk groups.

· The service provider must provide priority channel interruption.

· The service provider must have direct access and management to maintain all current interoperability state and local talk groups and access to ALL Satellite Mutual Aid Talkgroups (SMART). SMART talkgroups must include, but are not limited to J-SMART, L-SMART, NE-SMART, M-SMART, SE-SMART, G-SMART, MW-SMART, SW-SMART, W-SMART, NW-SMART, and CUSEC-1.

· The service provider must provide direct administrative access with management and control of subscribers to the J-SMART talkgroup which is managed by the FBI.

· The service provider must provide flexible interoperability using 3rd party interfaces into traditional Land Mobile Radio (LMR) equipment and/or systems.

· The service provider must maintain continuity of existing service including ALL existing FBI-only talkgroups, both regional and national.

· The service provider must maintain existing phone numbers of all active FBI MSAT devices.

· The service provider must provide terms for the general and tech support under the standard MSAT service plan.

4 Key Personnel This is a non-personal services contract. This section is not applicable.

5 Place of Performance The primary place of performance will be at all the FBI field office locations that utilize the MSAT G2 devices for service.

6 Deliverables In addition to the applicable requirements, the Contractor must provide a Quarterly Mobile Satellite Phone (MSAT) Count Report to the Contracting Officer (CO), and to the Contracting Office Representative (COR). The format will be agreed to by the Contractor and COR at the start of performance, but the contents must contain the following: number of active satellite phones, office of assignment, all identifying numbers associated with each satellite phone (phone number, Electronic Serial Number (ESN), company inventory number), services available for each satellite phone, number of total minutes used during the report period.

The Contractor must also submit an invoice monthly, the invoice must identify satellite phone, phone number, ESN, office of assignment, PTT service charges, direct dial charges -if applicable- and the minutes used. The Contractor must generate a single invoice, consolidating all required information into a single report.

7 Electronic Invoicing Requirements The Federal Bureau of Investigation (FBI) requires vendors to submit invoices and supporting documentation electronically through the Invoice Processing Platform (IPP). IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal Service (Treasury) in partnership with the Federal Reserve Bank of St. Louis (FRSTL). IPP is available at no cost to any commercial vendor or independent contractor doing business with a participating government agency. To learn more about IPP, please visit IPP.gov.

Invoice Submission Vendors are required to create and submit electronic invoices using the IPP system. Invoices submitted by email will not be accepted. This requirement applies immediately upon contract award. For contract-specific questions, please contact the designated contracting officer for your contract.

Obtaining IPP Access If your company has already enrolled in IPP:

You will not be required to re-register. Please contact your company's IPP account administrator so that he/she may add you as an additional user to your company’s IPP Collector account.

If your company has NOT enrolled in IPP:

Your company will be auto-enrolled for IPP using information from your SAM.gov account. Your company's Primary Electronic Business Point of Contact (POC) will be designated as an IPP administrator. This POC will be contacted by email to register when the FBI initiates the enrollment process through IPP. To prevent enrollment delays, please ensure your designated Electronic Business POC in SAM.gov is up to date.

Your company’s IPP administrator will be responsible for initial account registration as well as creating and managing your company’s IPP users and permissions. Please note that due to U.S. Department of the Treasury guidelines, IPP cannot set up User IDs using a shared email address.

How to register for IPP:

1. Once FBI initiates the enrollment process, your company’s designated Electronic Business POC in SAM.gov will receive two emails from IPP Customer Support (ipp.noreply@mail.eroc.twai.gov):

· The first email contains the initial administrative IPP User ID

· The second email, sent within 24 hours of receipt of the first email, contains a temporary password

· You must log in with the temporary password within 30 days

2. Registration is complete when the initial administrative user logs into the IPP web site with the User ID and password provided and accepts the IPP rules of behavior. Additional user accounts, including administrators, can be created after initial login.

Training Vendor training materials, including a first-time login tutorial, are available on the IPP.gov website. Once you have logged in to the IPP application, you will have access to user guides that provide step-by-step instructions for all IPP capabilities ranging from creating and submitting an invoice to setting up email notifications.

Additional Support IPP Customer Support Team is available Monday through Friday from 8:00 am to 6:00 pm EST •Phone: (866) 973-3131 or Email: IPPCustomerSupport@fiscal.treasury.gov •For answers to frequently asked questions, visit the Vendor FAQ page on the IPP.gov web site.

8 Government Furnished Equipment or Information Not applicable.

9 Personnel Availability Not applicable.

10 Security Requirements The services being provided by the vendor does not require them to have access to any FBI enclaves. In addition, they will not require access to any FBI space.

11 Government Representatives The functions inherent to this contract shall be performed by the designated Contracting Officer. The duly assigned COR shall ensure all actions pertaining to this contract are requested via the Contracting Officer.

11.1 Contracting Officer Representative

COR: Pamela Lee Drechsler Email: pldrechsler@fbi.gov MS Teams: (771) 230-5185

The COR will be identified via letter of COR delegation authority for this contract. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the Contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If, as a result of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issue such changes.

11.2 Contracting Officer

This contract will be administered by:

CO: Beth Ann Howell

12 Travel and Other Direct Costs

Travel and Other Direct Costs (ODCs) are not authorized.

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