Mobile Printer RFI_7.24.pdf

Product Service Code (PSC): 7E20 - IT and Telecom - End User: Help Desk;Tier 1- 2,Workspace,Print,Output,Productivity Tools (HW/Perp SW) NAICS Code: 334111 - Electronic Computer Manufacturing (or 334118 - Computer Peripheral Equipment Manufacturing) Socioeconomic Set-Aside: N/A (Market Research Only) Project Title: Hardware & Integration Services: Mobile Printers for DeCA Perpetual Inventory (PI)

1.0 BACKGROUND & OBJECTIVE

This is a Sources Sought / Request for Information (RFI) only. This notice is issued solely for information and market research planning purposes and does not constitute a solicitation or a promise to issue a solicitation in the future.

The Defense Commissary Agency (DeCA) is a component of the Department of War (DoW) that provides enterprise-wide mission support to all U.S. uniformed services, including the Army, Marine Corps, Navy, Air Force, Space Force, and Coast Guard, in both continental United States (CONUS) and outside of the continental United States (OCONUS) locations. DeCA’s mission is to deliver a vital benefit of the military compensation package that improves quality of life and readiness by providing grocery items at significant savings to military personnel and their families, enhancing their quality of life and readiness. DeCA operates a global system of 235 commissaries across 45 states, 13 countries, and two United States (U.S.) territories, with approximately 3,000 checkout lanes.

DeCA requires approximately 550 rugged mobile thermal printers to replace legacy, unsupported PB22 devices. These printers will support our Perpetual Inventory (PI) application across 235 global commissary locations. The PI application currently resides on Zebra TC72 Android Handheld Terminals (HHTs).

DeCA is seeking potential sources capable of delivering the required hardware and providing the associated Technical Engineering Services (TES) to modify, integrate, and support the mobile printer solution within our existing custom Android-based Store Inventory App (SIA).

2.0 LOGISTICS, SHIPPING, & HARDWARE REQUIREMENTS (QTY: 550)

Interested vendors must demonstrate the capability to supply and support the following hardware package:

Target Model: Zebra ZQ620 Plus (or equivalent direct thermal mobile device).

Configuration: Each unit must be a complete "Power Supply Kit" including the printer, one (1) standard rechargeable battery, one (1) plastic swivel belt clip, one (1) USB data communication cable, and the AC Power Supply Adapter and US line cord (to support standalone 1x1 store charging).

Trade Compliance: All hardware must be 100% Trade Agreements Act (TAA) Compliant (U.S.

or Designated Country end products only).

Network & Wireless Security: Printers must supply simultaneous Wi-Fi (802.11 ac / Wi-Fi 6 and Bluetooth 5.2 Connectivity). Devices must support federal-grade wireless security protocols (including WPA3 Enterprise, FIPS 140-2 compatibility, and signed firmware).

FOB Terms & Distribution: All deliveries must be shipped FOB Destination directly to DeCA’s 235 individual commissary locations (including OCONUS regions in Europe, Turkey, South Korea, Guam, and the Pacific). The Contractor shall bear all shipping, freight, and host-nation customs clearance responsibilities.

Delivery: Hardware delivery shall be phased at approximately 75 units per month from the date of award to allow store-level readiness. The first five units will remain with the contractor for integration testing and will be delivered to the Government upon final software acceptance.

3.0 GLOBAL MAINTENANCE & SUPPORT (5 YEAR LIFECYCLE)

To support a 5-year contract Period of Performance (PoP) without support gaps, the maintenance must be structured as a single base year with four (4) individual 12-month outyear options:

• Base Year (Year 1): 12-Month standard warranty support (included in hardware purchase).

• Option Years 1-4 (Years 2-5): Four (4) individual 12-month Zebra OneCare Select (Advance-Exchange) or equivalent premium support renewal options, funded annually.

The service must guarantee that OCONUS serial numbers (Europe and Pacific regions) are mapped to regional international depots (such as the Netherlands and Singapore/Tokyo) for local repair and dispatch.

The service must include next-business-day (CONUS) or 3-day (OCONUS) advance-replacement delivery of a pre-configured unit with a pre-paid return shipping label. Shipping back and forth to the U.S. for OCONUS repairs is prohibited.

4.0 TECHNICAL ENGINEERING SERVICES (TES) REQUIREMENT

The vendor must demonstrate the technical capability to write, test, and package custom software updates for DeCA's custom Android Store Inventory App:

• Discovery & Connection: Incorporate Zebra Link-OS Software Development Kit (SDK) libraries into the application to enable the TC72 to dynamically discover and pair with the mobile printer via both Wi-Fi (802.11ac) and Bluetooth.

• ZPL Translation & Layout: Create the Zebra Programming Language (ZPL) definitions to print our specific 3” Wide x 5” Height perforated, direct thermal labels (Media SKU:

Clover Imaging Group CIGZD13050M-PERF or equivalent).

• Barcode Compatibility: Ensure native print support for UPC-A (12-digit), EAN-13, JAN- 13, Compressed 6/7/8, and random-weight case meat barcodes.

• Deployment Packaging: Deliver the final software update as a compiled, SOTI-ready Android .APK package. (Note: DeCA IT will handle the final over-the-air deployment to the 750 TC-72s via our SOTI MobiControl MDM).

• SIA Architecture: The software development and ZPL integration services must target the current, active production version of the DeCA Store Inventory App (SIA), which is built on a Native Android JAVA/Kotlin software stack utilizing the Android SDK.

5.0 GOVERNMENT FURNISHED EQUIPMENT (GFE) & TESTING ENVIRONMENT

• GFE Test Assets: Upon contract award, the Government will provide the Contractor with five (5) Zebra TC72 HHTs and the first five (5) Zebra Printers off the production line to support local development and QA testing. The contractor shall independently procure the required Clover Imagining Group direct thermal label media (CIGZD13050M-PERF or appropriate equivalent) to support testing and physical print-quality verification.

• Testing Sandbox: Development and QA testing shall be executed in the Contractor’s local sandbox environment. No remote VPN access to DeCA’s production network is required or will be provided.

• Acceptance Criteria: Final software acceptance requires 100% reliable Bluetooth/Wi-Fi pairing, verified ZPL formatting on physical 3”x5” media, and verified barcode readability using standard store-level scanners.

6.0 SUBMISSION REQUIREMENTS (REQUESTED VENDOR RESPONSE)

All interested and capable sources are requested to submit a capability statement (not to exceed 5 pages) to the Primary Point of Contact listed below. Submissions must include:

1. Company Profile: Company Name, Address, Point of Contact, Phone, Email, CAGE Code, SAM Unique Entity ID (UEI), and business size/socioeconomic status (e.g., Small Business, SDVOSB, 8(a), HUBZone)

2. Technical Capability Statement: A brief description of your company’s ability to supply the TAA hardware, support the global OCONUS depot logistics rollout (to include provision of basic store-level deployment and configuration guides), and execute the custom Android/ZPL software development work.

3. Contract Vehicle Availability: Identify if this requirement can be satisfied under any of your pre-existing government-wide contract vehicles (e.g., GSA MAS, NASA SEWP, Army CHESS, or GWACs)

4. Estimated Pricing ROM: Informal, non-binding estimated unit pricing. Please complete the 5-Year ROM Pricing Table below:

Period CLIN Description Qty Unit Est. Price Base Year 0001 Zebra Mobile Printer Kits

(Includes standard 1-year warranty)

550 Each $

Base Year 0002 Technical Engineering Services (SIA SDK/ZPL Integration)

1 Job $

Option Year 1 1001 12 Month Premium Maintenance & Support (CONUS & OCONUS Regional Depot)

550 Each $

Option Year 2 2001 12 Month Premium Maintenance & Support (CONUS & OCONUS Regional Depot)

550 Each $

Option Year 3 3001 12 Month Premium Maintenance & Support (CONUS & OCONUS Regional Depot)

550 Each $

Option Year 4 4001 12 Month Premium Maintenance & Support (CONUS & OCONUS Regional Depot)

550 Each $

TOTAL Estimated 5-Year Total Lifecycle ROM $