Chambersburg SSA Custodial Solicitation 47PD0322R0007 .pdf

Version 1.0 November 19, 2020

R3 Custodial Specification

SOLICITATION NUMBER: 47PD0322R0007

SERVICE: Custodial And Related Services

LOCATION(S): SSA Trust Fund Building Chambersburg, 50 N. 3rd Street, Chambersburg, PA 17201

PERIOD OF PERFORMANCE: Base 09/01/2022-08/31/2023, with possibility of four one year Options

SOLICITATION ISSUE DATE: _03, 31, 2022__

OFFER RECEIPT DATE/TIME: 5 p.m. EDT, 05/02/2022

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TABLE OF CONTENTS

A. Solicitation/Contract Form 8

A.1 Standard Forms: 8

B. Services, Ordering and Prices 11

B.1 Description of Services: 11

B.1. Description of Services 11

B.2. Offer for Services 11

C. Description/Specifications/Statement of Work 12

C.1 Objectives and Scope 12

C.1.1 The Contractor Shall 12

C.1.2 Cleaning Hours 13

C.1.3 Sustainable Cleaning 13

C.2 Sustainable Purchasing 13

C.2.1 Sustainable Product Standards 13

C.2.2 Proof of Compliance 14

C.2.3 Sustainable Cleaning Plan 14

C.2.4 Hazard Communication Plan 14

C.2.4.1 Safety Data Sheets 14

C.3 Standard Services 15

C.3.1 Interior Services 15

C.3.1.1 Floor Care 15

C.3.1.2 Carpets and Rugs 15

C.3.1.3 Floor Mats and Runners [RESERVED] 16

C.3.1.4 Restrooms, Tenant Break Rooms, Locker Rooms 16

C.3.1.5 Fixtures 16

C.3.1.6 Surfaces 16

C.3.1.7 Frequently Touched Surfaces 17

C.3.1.8 Walls 17

C.3.1.9 Trash and Wastebaskets 17

C.3.1.10 Elevators, Escalators and Stairways [RESERVED] 17

C.3.1.11 Interior Window Washing 17

C.3.1.12 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) 18

C.3.1.13 Fine Arts Collection [RESERVED] 18

C.3.1.14 Historic Buildings [RESERVED] 18

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C.3.1.15 Policing Inside Areas 18

C.3.1.16 Interior and Atrium Plants [RESERVED] 18

C.3.1.17 Concessions [RESERVED] 18

C.3.1.18 United States Postal Space [RESERVED] 18

C.3.1.19 Utility Hours [RESERVED] 18

C.3.2 Exterior Services 18

C.3.2.1 Exterior Plate Glass 18

C.3.2.2 Exterior Window Washing 18

C.3.2.3 Canopies [RESERVED] 18

C.3.2.4 Hard Surface Areas 18

C.3.2.5 Ash Receptacles and Trash Containers 19

C.3.2.6 Surfaces (Signs, Vending Machines, Tables, etc.) 19

C.3.2.7 Graffiti Removal 19

C.3.2.8 Excrement Removal (Human, Bird and Animal) 19

C.3.2.9 Policing Outside Areas 19

C.3.3 Snow and Ice Removal 19

C.4 Grounds Maintenance 21

C.4.1 Landscape Erosion Management [RESERVED] 21

C.4.2 Grounds Maintenance Services 21

C.4.3 Composting 21

C.4.4 Trees and Shrubs 21

C.4.5 Mulching 22

C.4.6 Mowing and Edging 22

C.4.7 Leaf Removal 22

C.4.8 Overseeding, Dethatching and Plugging 22

C.4.9 Fertilization 22

C.4.10 Flowerbeds and Plants 23

C.4.11 Soil and Ground Covers 23

C.4.12 Unimproved Grounds 23

C.4.13 Fence Lines [RESERVED] 23

C.4.14 Weeds 23

C.4.15 Irrigation [RESERVED] 23

C.4.16 Watering 23

C.4.17 Integrated Pest Management Plan (IPM) 23

C.5 Solid Waste Management 24

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C.5.1 Solid Waste Management Program 24

C.5.1.1 Excluded Waste Types 24

C.5.1.2 Solid Waste Audits 24

C.5.1.3 Solid Waste Removal and Disposal 24

C.5.1.4 Solid Waste Records and Reports 25

C.5.1.5 Pick-ups on Call 25

C.5.1.6 Recycling 25

C.5.1.7 Extent of Work 25

C.5.1.8 Recyclable Materials Disposition 26

C.5.1.9 Recyclables 26

C.5.1.10 Pick-ups on Call 26

C.5.1.11 Recycling Containers 26

C.5.1.12 Restriction on Use 26

C.5.1.13 Recycling Proceeds [RESERVED] 27

C.5.1.14 Solid Waste and Recycling Reports 27

C.6 Integrated Pest Management 27

C.6.1 Preventive Pest Maintenance 27

C.6.2 Initial Pest Assessment 27

C.6.3 Recommendations for Pest Management and Control 28

C.6.4 General 28

C.6.5 Pests Included and Excluded 28

C.6.6 Integrated Pest Management Plan 28

C.6.7 Pesticide Application 29

C.6.8 Structural and Procedural Recommendations 29

C.6.9 Record Keeping 29

C.6.10 Manner and Time to Conduct Service 29

C.6.11 Insect Control 30

C.6.12 Rodent Control 30

C.6.13 Safety and Health 31

C.7 Exposure Control Plan 31

C.8 Contractor Pandemic Plan 31

C.9 Child Care Center [RESERVED] 32

C.10 Service Calls 32

C.11 Communication 33

C.11.1 Communication Plan 33

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C.11.2 Meeting Requirements 33

C.11.3 Joint Service Inspections 34

C.12 Quality Control Plan (QCP) 34

C.13 Cleaning Schedule 35

C.14 Staffing Plan 35

C.15 Above Standard Services 36

C.15.1 Carpet Extraction (Private Areas) 36

C.15.2 Interior Window Washing 36

C.15.3 Exterior Window Washing 36

C.15.4 Pressure Washing and Steam Cleaning 36

C.15.5 Tree Thinning 36

C.15.6 Government Furnished Trees and Plants 36

C.15.7 Sub-Contracted Graffiti Removal 37

C.15.8 High Cleaning 37

C.15.9 Machine Strip and Wax Resilient Office Floors (Private Areas) 37

C.15.10 Holding Cell Interiors [RESERVED] 37

C.15.11 Cleaning/Polishing of Exterior Brass [RESERVED] 37

C.15.12 Postal Service Floor Sealing [RESERVED] 37

C.15.13 Additional Disinfecting of Frequently Touched Surfaces 37

C.15.14 Disinfecting In Response To a COVID-19 (or similar) Event 37

C.15.15 Additional Labor Hours 38

D. Packaging and Marking 39

E. Inspection and Acceptance 40

F. Deliveries or Performance 43

G. Contract Administration Data 46

G6. GSAR 552.232-72, FINAL PAYMENT UNDER BUILDING SERVICES CONTRACTS (MAR 2012)

G7. DEDUCTIONS BASED ON PERFORMANCE. 47

H. Special Contract Requirements 48

H.1 Contractor Responsibilities 48

H.1.1 Standards of Conduct 48

H.1.2 Supervisors 48

H.1.3 Training 48

H.1.3.1 Supervisor Training 48

H.1.3.2 Asbestos Awareness Training 48

H.1.4 Uniforms 48

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H.1.5 Key Control 48

H.1.6 Qualifications of Personnel 48

H.1.7 Protection and Damage 49

H.1.8 Miscellaneous Requirements 49

H.2 Strike Contingency Plan (SCP) 49

H.3 Occupant Emergency Plan (OEP) 50

H.4 Provided By The Government (Not Identified Elsewhere in the Specification) 50

H.5 Security Requirements and Personal Identity Verification Procedures (Non- Classified Contract) 51

H.5.1 Fitness Determinations 51

H.5.2 Compliance with Security Requirements 52

H.5.3 Identification Responsibility 52

H.6 Identification Credential 52

H.7 Escort Requirements 53

H.8 Removal From Contract Work 53

H.9 Sensitive But Unclassified (SBU) Building Information 54

H.10 Prohibited Telecommunications Equipment 56

H.11 Recording Presence 56

H.12 Government Forms 56

H.13 Other Contractors 56

H.14 Ordinances, Taxes, Permits and Licenses 56

H.15 Discrepancy in the Specifications 56

H.16 Federal Requirements 56

H.17 Space Change Methodology 57

I. Contract Clauses 59

FAR 52.252-2, CLAUSES INCORPORATED BY REFERENCE (FEB 1998). 59

I. CLAUSES INCORPORATED BY REFERENCE: 59

B. GENERAL SERVICES ADMINISTRATION ACQUISITION REGULATION (GSAR) CLAUSES: 62

J. List of Attachments (List of documents, exhibits and other attachments) 86

EXHIBIT J1: Building Information Sheet 87

EXHIBIT J2: Quality Assurance Surveillance Program 89

EXHIBIT J3: Contractor Submittals/Deliverables Chart 98

EXHIBIT J4: Solid Waste and Recycling Report 100

EXHIBIT J5: Solid Waste Audits 101

EXHIBIT J6: Exposure Control Plan (ECP) Example 102

EXHIBIT J7: Definitions 105

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EXHIBIT J8: Wage Determination Rate Table 108

K. Representations, Certifications, and Other Statements of Bidders/Offerors 120

L. Instructions, Conditions, and Notice to Bidders/Offeror 130

M. Evaluation Factors for Award 133

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A. SOLICITATION/CONTRACT FORM

A.1 Standard Forms:

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXTENSION

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) ( )41 U.S.C. 3304(a)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

0001 __________

Contract Type: Firm Fixed Price all costs associated with cleaning the structure and related

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Monthly Price for Facility Cleaning and Related Services:

Deliverable

ST CHAMBERSBURG, PA 17201-1813

Monthly Price for Facility Cleaning and Related Services:

costs to PGA11 pest management, annual window cleaning, ect. GSA: Assign

MO

Place of Performance: PA0260ZZ SSA TRUST FUND BLDG. 50 N 3RD

PoP: 09/01/2022 - 08/31/2023 services, including service request response, integrated

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B. SERVICES, ORDERING AND PRICES

B.1 Description of Services:

B.1. Description of Services The Contractor shall provide all Management, Supervision, Parts, Material, Labor, Supplies, Tools and Equipment for all of the services described in this solicitation. This contract is being solicited as a one (1) year contract, with four (4), one (1) year options, for a potential contract period total of five (5) years.

B.2. Offer for Services See the electronic offer sheet issued in conjunction with this solicitation package. The electronic offer sheet must be used to document the Contractor’s price to the Government for the required services. Prices are required for all line items contained on the electronic offer sheet. See the attached Schedule B.

B.2. Incumbent Contact Information

Contract Number: 47PD0317D0007 Contractor Name: Alliant Support Services, Inc.

Monthly Price for Basic Services: $1,965.39/Month Yearly Price for Basic Services: $23,584.68/Year

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C. DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 Objectives and Scope This is a Performance Work Statement (PWS) for Custodial and Related Services defined under the scope of this contract for Chambersburg SSA, 50 N. 3rd Street, Chambersburg, PA 17201. This PWS describes the minimum requirements of the U.S. General Services Administration (GSA) and acceptable outcomes to be performed by the Custodial Contractor (known from here on as Contractor). The contract consists of two major functional areas:

Standard and Above Standard services. All, or part of, the successful offeror’s Proposal Package may be incorporated into the contract.

The Contractor shall closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight. Custodial and related services provided by the Contractor are arranged and contract administration is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Facility Management organizations that have been adopted by GSA’s regional leadership.

GSA seeks to establish a partnering relationship with the Contractor to accomplish the program objectives in this contract. The objective of the partnering process is to provide an effective problem-finding/problem-solving management team composed of personnel from all parties responsible for maintaining the quality of our facilities, thus creating a single culture with one set of goals and objectives. Partnering requires that all parties recognize and address those opportunities and challenges that shall be confronted to help maintain the health of the Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The outcome of this initiative is for GSA to leverage Contractor expertise to assist GSA in accomplishing these goals and objectives.

All references incorporated herein as Web sites (URL’s) are accurate as of September 2020 and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract requirements and objectives identified herein.

C.1.1 The Contractor Shall

● Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, except to the extent any of the supplies may be furnished directly by the Government under the contract, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract. The building(s) shall be fully staffed, beginning the first day of work under the contract and throughout the entirety of the contract, unless authorized by the Contracting Officer (CO) or their designee.

● Maximize the use of goods, products and materials that are produced in the United States while remaining in compliance with the National Defense Authorization Act (NDAA) for Fiscal Year 2019, NDAA 889 requirements are explained further in Section H.10.

● Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, permits or ordinances.

● Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

● Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

● Implement an effective Quality Control Program (QCP).

● Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

● Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed.

● Reduce the environmental impacts of work performed under this contract by using environmentally sound practices, processes, and products.

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● Provide training/certifications for their employees that stress stewardship and effective communication in cleaning practices. Current information on stewardship, training, educational materials and other issues can be found on the web sites including but not limited to Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s website (www.issa.com).

● Coordinate with the Contracting Officer’s Representative (COR) and tenants who have restricted access spaces.

● Adhere to Architectural Barriers Act Accessibility Standards (ABAAS) requirements for all new procurements and installations related to this PWS.

C.1.2 Cleaning Hours Cleaning shall take place between the hours of 7 a.m. and 9 a.m. (Region, Specify Cleaning Hours). The hours shall not be changed unless authorized by the CO or their designee. The Contractor shall provide sufficient staffing and means to respond to service requests during the building(s) normal operating hours, stated on the Building Information Sheet in Exhibit J1. Cleaning of tenant space and other areas not accessible to the Public may be performed between the hours of 6:30- 5:00 p.m. The performance of disruptive cleaning activities (i.e. Interview rooms, offices, public waiting areas, floor stripping, carpet shampooing, etc.) shall not take place while those locations are in use. If the Contractor is unsure as to whether an activity will be disruptive they should check with the COR before proceeding. The Contractor shall submit a cleaning schedule that details when each cleaning activity will be performed, and what equipment will be used to perform the activity to the COR. Night time cleaning is also authorized.

C.1.3 Sustainable Cleaning The Contractor is required to conduct custodial and related services utilizing industry best practices and guiding principles to minimize the Government’s environmental footprint.

The Contractor and their personnel shall employ practices and use products and equipment that are energy-efficient, water-efficient, minimize material resource use, and optimize indoor air quality. Examples of such practices include:

● Communicating the building’s sustainability performance goals and requirements, as directed by the CO or their designee.

● After cleaning or leaving a room that is unoccupied, turn off lights and water faucets.

● Closing window blinds when practical, especially in the summer, over long weekends, and during extended closures of the building.

● Turning off equipment when not in use. [Note: The Contractor shall never turn off or unplug Government equipment in the space they are cleaning without prior written approval by the CO or their designee. The Contractor must ensure that workers do not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.]

● Notifying the CO or designee of any observed water leaks.

● When replacing existing equipment, strive to acquire replacement equipment in the top 25% of efficiency as per the Energy Star guidelines.

● Employing practices that reduce dependency on non-renewable sources of energy.

C.2 Sustainable Purchasing The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. The Contractor must routinely wipe down all frequently touched surfaces using a disinfectant from the U.S. Environmental Protection Agency-registered list of products identified as effective against Novel Coronavirus SARS-CoV-2 (Disinfectants for Use Against SARS-CoV-2) or another product containing the same active ingredient(s) at the same or greater concentration than those on the list. The Contractor must use the product in accordance with directions provided by the manufacturer. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks and any additional personal protective equipment as recommended by the cleaning and disinfectant product manufacturers.

Contractor shall select and track cleaning product and materials purchases as described herein.

C.2.1 Sustainable Product Standards http://www.astm.org/ http://www.issa.com/ https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

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Federal agencies, including contractors, must comply with the sustainable purchasing requirements and the recommended specifications, standards, and ecolabels for each product category in the "Cleaning Products" section of the Green Procurement Compilation. For most product categories in the Green Procurement Compilation, there are links to lists of brand-name products that meet these requirements and recommendations.

The Contractor shall also ensure that: (a) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval https://carpet-rug.org/testing/seal-of-approval-program/certified-vacuums/. (b) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be utilized to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

C.2.2 Proof of Compliance

(A) 15 days prior to the start of contract performance, the Contractor shall submit to the CO or their designee a product list and, for each product, proof of compliance with the sustainable product requirements. For product categories in the Green Procurement Compilation provided in section C.2.1 for which there are links to lists of brand-name products that meet Federal requirements, a download of the brand-name product page is sufficient proof of compliance. For other product categories, proof of compliance may include third-party certifications obtained from certifier or manufacturer websites, manufacturer product sheets, or screenshots from manufacturer or distributor catalogs or websites.

(B) If the Contractor is unable to meet the sustainable product standards because a product meeting the standards cannot be acquired competitively within a reasonable time frame, does not meet reasonable performance standards, or cannot be acquired at a reasonable price, the Contractor shall provide the CO or their designee or designated representative with a short written justification for a proposed exemption.

C.2.3 Sustainable Cleaning Plan The Contractor shall submit a sustainable cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use;

practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems;

personnel training; and sustainable cleaning quality control processes. The Sustainable Cleaning Plan is due to the CO or their designee within 15 calendar days before the start of the contract.

C.2.4 Hazard Communication Plan The Contractor shall submit a hazard communication plan in accordance with the OSHA requirements in 29 CFR

1910.1200. The plan will list all chemical products proposed to be used in the performance of the contract, and include current Safety Data Sheets (SDS) for each product. The plan shall include documentation of training for all Contractor staff in the plan and the hazard communication standard. The plan shall also identify the method of labeling the Contractor will use for all chemical product containers, including secondary dispensing containers used on site. The standard requires the Contractor to maintain a copy of their written Hazard Communication Plan onsite and it must be readily available to employees. The Hazard Communication Plan is due to the CO or their designee within 15 calendar days before the start of the contract. The sustainable cleaning and hazard communication plans may be combined into a single document at the discretion of the Contractor.

C.2.4.1 Safety Data Sheets All new products used during the life of the contract must have Safety Data Sheets (SDS) provided to the CO or their designee prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes.

The Contractor shall maintain the SDS in a location accessible to all employees and shall advise the CO or their designee of its location. The SDS shall be available for inspection by the CO or their designee upon request. The https://sftool.gov/greenprocurement/green-products/5/cleaning-products/0 https://carpet-rug.org/testing/seal-of-approval-program/certified-vacuums/

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Contractor shall take every precaution to ensure that environmentally sustainable products are used. Information can be obtained from Federal, State, and local agencies concerning safe chemical cleaning materials. An inventory list of products to be used under this contract shall be provided to the CO or their designee. This list shall be updated as necessary, with a copy provided to the CO or their designee, throughout the term of the contract. The CO or their designee shall contact the Contractor immediately if any item is deemed inappropriate for use under this contract.

C.3 Standard Services

C.3.1 Interior Services The Contractor shall provide interior standard services for the work items listed below.

C.3.1.1 Floor Care The Contractor shall provide a floor maintenance schedule as part of their cleaning schedule to the CO or their designee in accordance with The Contractor’s Submittals/Deliverables Chart. The floor maintenance schedule must outline routine, periodic, and restorative tasks (stripping and refinishing).

Bare Floors: Floors, base moldings, and grout shall be clean, free of debris and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s). Floors, surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be clean with no marks from the equipment.

There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms and Child Care centers shall not be used to clean any other areas.

● Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices. The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results. UNDER NO CIRCUMSTANCES

SHALL BURNISHING OR DRY STRIPPING METHODS BE USED ON ACBM FLOORING.

● ADP/Data Center Floors: Damp mopping shall be the only method of wet cleaning for floors in Automated Data Processing (ADP)/Data Center spaces.

● Additional floor types: Tile, Vinyl flooring

● Stripping Floors: The old finish or wax shall be removed in accordance with standard commercial practices and spots shall be eliminated. There shall be no evidence of burns or wax build-up in corners or crevices.

● Finishing Floors: Walls, baseboards, and other surfaces shall be free of residue and marks from equipment.

Floors shall have no streaks, mop strand marks, or skipped areas. The applied finished area shall have a uniform luster.

● Sealing Floors: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

C.3.1.2 Carpets and Rugs Extraction (Public Areas Only): Spills, crusted materials and removable spots shall be removed. Harsh brushing or scrubbing shall not be used to minimize deterioration or fuzzing to the carpets and rugs. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold and is responsible for any remediation that may be required. Moving of furniture and equipment is to be coordinated with the CO or their designee. Any furnishings or equipment moved are to be returned to their original positions.

Spot Cleaning: A spot is defined as approximately 12” X 12”. Carpet surfaces shall be free of removable spots, soiled traffic patterns, debris, gum, and crusted materials.

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Vacuuming: Carpet surfaces shall be vacuumed to remove dirt, dust, and other debris. Vacuuming shall be done at a frequency that protects the carpets integrity and to reduce carpet wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of ApprovalProgram.’

C.3.1.3 Floor Mats and Runners [RESERVED]

C.3.1.4 Restrooms, Tenant Break Rooms, Locker Rooms All areas shall be cleaned in accordance with the applicable standard service requirements outlined in Section C.3.1.

These areas and surfaces shall be cleaned and disinfected using EPA registered disinfectants that are effective against COVID-19 (EPA registered) . Partitions, doors, vents, sills, and walls shall have no dirt, bodily fluids, waste, and graffiti. Locker exterior surfaces shall be free of dust and streaks.

All areas shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

Dispensers: The Contractor shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall replenish supplies and fill dispensers as a standard service. Any Contractor provided dispensers must be approved by the CO or their designee prior to installation. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements and health codes. Monies collected from tampon and sanitary napkin dispensers shall be retained by the Contractor who shall provide and replenish the product at their expense. The Contractor shall provide dispenser batteries. In facilities where the O&M Contractor is responsible for dispenser installation, the Contractor will work with the O&M Contractor to ensure dispensers are installed in the proper location. All dispensers installed at accessible lavatories and those serving the general space must meet the requirements for operable parts in the Architectural Barriers Act Accessibility Standards (ABAAS section F205 ) to ensure use by people with disabilities.

Receptacles: The Contractor shall provide receptacles. The Contractor, with proper training in blood borne pathogens, shall wear disposable gloves to empty, clean, and disinfect all sanitary napkin and waste receptacles. Sanitary napkin disposal containers shall be lined with new receptacle bags.

C.3.1.5 Fixtures All fixtures (washbasins, urinals, modesty panels, toilets, etc.) shall be cleaned and disinfected. All fixtures shall maintain a high level of luster and have no dirt, mold, mildew, streaks, or encrustation.

Drinking Fountains/ Bottle Filling Stations: All fountains and bottle filling stations shall be cleaned, disinfected, free of dirt, watermarks, and other debris or encrustations.

C.3.1.6 Surfaces Horizontal Surfaces: Routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent. All horizontal surfaces (within approximately 10 feet from the floor) shall be wiped clean and free of dust, dirt, or smudges. Cabinets and desks with papers, computers, and keyboards shall not be disturbed.

Metal, Brass, Woodwork, and Stainless Steel: Surfaces (including corners, crevices, moldings, ledges, handrails, grills, doors, door knobs, door frames, kick plates, etc.) shall be wiped cleaned and have no dirt, dust, streaks, spots, or smudges.

Glass Cleaning: All glass, clear partitions, mirror surfaces, bookcases, and other glass (within approximately 10 feet from the floor) shall be cleaned and free of dirt, dust, streaks, smudges, watermarks, spots, and shall not be cloudy.

There shall be no water spots on the glass or adjacent fixtures and furniture. All interior plate glass (to include glass

[17] over and in vestibule doors, all plate glass around entrances, lobbies, and vestibules) shall be cleaned and have no dirt, streaks and shall not be cloudy.

C.3.1.7 Frequently Touched Surfaces

The Contractor must routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards in Section C.2.1 and C.2.2 in this specification. This requirement is compliant with guidance issued by Centers for Disease Control and Prevention (CDC), which include the routine cleaning of all high-touch (frequently touched) surfaces.The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the product manufacturer when cleaning. “Routinely,” for purposes of this scope, is defined as being in accordance with applicable guidance from the CDC, but shall not be less frequently than once daily or once per shift where custodial services are provided for during more than one shift. Daily is defined as the normal operating hours where the custodial contractor is currently performing the standard services.

Examples of high-touch (frequently touched) surfaces include, but are not limited to the following: handrails, door knobs, access control panels, light switches, countertops, water faucets and handles, elevator buttons, sinks, toilets and control handles, table tops, restroom stall handles, toilet paper and other paper dispensers, door handles and push plates, and water cooler and drinking fountain controls.

Individual occupant agencies, not the custodial contractor, are responsible to provide their own products (such as disposable wipes) and to perform cleaning and/or disinfecting of their agency-owned equipment, such as telephones, computers, keyboards, docking stations, computer power supplies, computer mouse devices, personal fans and heaters, and desk lighting.

NOTE: This service is expected to be performed as a base service through diversion of workforce with no additional cost when occupancy in the facility is under 85%. This occupancy rate is based on historic, pre-pandemic building population. If a monthly price is required for the Contractor to execute these services under the 85% threshold, the Contractor shall justify why the diversion of work and resources is not feasible. This justification shall be provided to the Government with sufficient detail to ascertain the proposed additional labor hours, supplies and other details as necessary to warrant the additional expense.

When requested to provide these additional services above the 85% occupancy threshold the Contractor will be compensated at the monthly rate specified on the electronic offer sheet (see section B.2. Offer for Services). The Contractor shall provide the Government with sufficient detail to ascertain the proposed additional labor hours, supplies and other details as necessary to justify this additional expense. Contractor shall also submit an updated staffing plan, quality control plan, and cleaning schedule to reflect these changes.

C.3.1.8 Walls All wall surfaces shall be cleaned and free of dirt, spots, smudges, and marks. Cleaning shall not cause discoloration.

C.3.1.9 Trash and Wastebaskets All trash and recycling (including restrooms) shall be collected and removed to a location designated by the CO or their designee. Trash and recycling containers shall be emptied, kept clean, and odor-free. Plastic liners for all trash and debris containers shall not be torn, worn, or contain residue.

C.3.1.10 Elevators, Escalators and Stairways [RESERVED]

C.3.1.11 Interior Window Washing The windows shall be cleaned and free of dirt, streaks, and shall not be cloudy. Window sashes, sills, woodwork, and other surroundings of glass shall be wiped clean and free of drippings. Windows shall be cleaned once per year.

[18]

Cleaning frequencies requested by a tenant that are above the ‘once per year’ standard shall be completed on a reimbursable basis and be approved by the CO or their designee. Exterior and interior window washing shall be coordinated to maximize cost effective operations as directed by the CO or their designee. In the event there is blast protection film, the Contractor shall follow the manufacturer's recommendations for appropriate window cleaning methods. The Contractor shall comply with ANSI/IWCA I-14.1, and all Federal, State and local regulations.

C.3.1.12 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) Dusting of Blinds and Coverings: All blinds, coverings, cord tapes, and valances shall be wiped clean and have no dust and spots. Blinds and coverings that are not operating properly shall be reported to the CO or their designee for repair.

C.3.1.13 Fine Arts Collection [RESERVED]

C.3.1.14 Historic Buildings [RESERVED]

C.3.1.15 Policing Inside Areas Areas: All building areas shall be free of papers, trash, and other discarded materials.

C.3.1.16 Interior and Atrium Plants [RESERVED]

C.3.1.17 Concessions [RESERVED]

C.3.1.18 United States Postal Space [RESERVED]

C.3.1.19 Utility Hours [RESERVED]

C.3.2 Exterior Services The Contractor shall provide exterior standard services for the work items listed below.

C.3.2.1 Exterior Plate Glass All exterior glass (to include spandrel glass, glass over and in exterior and vestibule doors, and all plate glass around entrances, lobbies, and vestibules) shall be cleaned, free of dirt, streaks, and shall not be cloudy.

C.3.2.2 Exterior Window Washing Both sides of the glass shall be cleaned and free of dirt, streaks, hard water stains, and shall not be cloudy.

Windows shall be cleaned once per year. Cleaning frequencies requested by a tenant that are above the ‘once per year’ standard shall be completed on a reimbursable basis. Interior and exterior window washing shall be coordinated with the CO or their designee to maximize cost effective operations. In the event there is blast protection film the Contractor shall follow the manufacturer's recommendations for appropriate window cleaning methods.

Window washing shall be in accordance with OSHA regulations 29 CFR 1910.30 Fall Hazard and Equipment Hazard Training, 29 CFR 1910.140 Personal Fall Protection Systems, 29 CFR 1910.66 Powered platforms for building maintenance, 29 CFR 1910.27 for scaffolds and rope descent systems, and applicable State and local regulations.

An annual deduction to the contract shall be made if the Contractor does not clean any exterior windows for any reason.

The Contractor shall submit to the CO or their designee a written Window Washing Safety Plan 10 calendar days prior to performing these services.

C.3.2.3 Canopies [RESERVED]

C.3.2.4 Hard Surface Areas All areas (sidewalks, brick areas, around light poles, hard surfaces, parking lots, surface parking, garages, dock areas, moats, platforms, driveways, ramps, lanes, etc.) shall be cleaned and be free of dirt, debris, gum, litter, weeds, [19] oil, or grease. No residual dirt shall remain after the removal of the debris. Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA), and State and local regulatory agency requirements.

C.3.2.5 Ash Receptacles and Trash Containers All solid waste shall be collected and removed to a location designated by the CO or their designee. Trash containers and ash receptacles shall be emptied, kept clean and odor-free. The Contractor shall remove ash and cigarette butts, and materials. Where required, sand in ash receptacles shall be replenished. Plastic liners for all trash containers shall not be torn, worn, or contain residue.

C.3.2.6 Surfaces (Signs, Vending Machines, Tables, etc.)

Surfaces shall be cleaned, disinfected, and free of dirt, dust, residue, streaks, spots or discoloration. Vending machines (food, drink or atm) that are located inside of the vendor’s store operation is the responsibility of the vendor to wipe down frequently touched surfaces such as touchpads, buttons, and knobs. Contact time should be consistent with the manufacturer’s recommendations. Spill residue and clean-up materials used shall be disposed of properly.

C.3.2.7 Graffiti Removal Remove graffiti using normal cleaning methods (e.g., normal graffiti removal cleansers or solvents). Graffiti that cannot be removed with such methods shall be reported to the CO or their designee. Graffiti removal that requires a subcontractor is an above standard service and requires prior CO approval.

C.3.2.8 Excrement Removal (Human, Bird and Animal) Cleaning: All steps, stairs, entrances, sidewalks, arcades, landings, and balconies shall be cleaned of excrement only by staff fully trained in Center of Disease Control & Prevention (CDC) precaution protocols and in accordance with the approved exposure control plan (ECP) detailed in Section C.7. Contractor staff shall use the appropriate protective measures and wear personal protective equipment as required by CDC and the ECP when cleaning areas contaminated by excrement. Knowledge of safety requirements in cleaning areas contaminated by bat, pigeon, or other avian pest excrement is required. The Contractor shall fully train all employees designated to perform these services in accordance with Occupational Safety and Health Administration (OSHA) standards and OSHA approved Federal, State, and local regulations.

C.3.2.9 Policing Outside Areas Policing: All areas including lawn, grounds, planted areas, sidewalks, hard surfaces, parking areas, garages, docks, platforms, driveways, ramps, lanes, etc. shall be cleared of gum, litter, debris, paper, trash, and other discarded materials.

Unimproved Grounds: All areas shall be cleared of trash, debris, and other discarded material each time the native grasses, weeds, etc. are cut.

C.3.3 Snow and Ice Removal The Contractor shall perform snow and ice removal services. The Contractor shall provide all labor, equipment, materials and supplies necessary to accomplish snow and ice removal of the various entrances, steps, landings, sidewalks, vehicular courts, driveways, plaza areas, ramps, roadways, parking areas, child care playground pathways and entrances, areas providing accessibility for people with disabilities, and approaches at the facility up to the property line.

Snow and Ice removal services are required by this contract by means of standard service and above standard service.

Standard service is non-reimbursable to the Contractor. It is the diversion of in-house resources away from their day to day work to accomplish snow and ice removal. Depending on numerous factors (employee capabilities, amount of

[20] snow, etc.), the Contractor shall utilize standard service to the extent practical, cost effective, and in the best interest of the facility and Government to accomplish snow and ice removal. However, if need dictates, and upon

Government approval, the Contractor may utilize above standard services to accomplish snow and ice removal.

Above standard services are those services that are reimbursable to the Contractor, such as overtime hours for in-house employees, and the utilization of subcontracted resources including the use of heavy equipment and materials.

Whenever there is the possibility of winter precipitation, coordination between the Contractor and Government is of the utmost importance. Any action to divert workforce or order above standard services requires prior Government approval. All procedures, triggers, approvals, and the timing of all such actions shall be clearly detailed in the snow removal plan, as required below.

● The Contractor shall clear snow and ice before the normal building operating hours to prevent a slip hazard.

The Contractor shall maintain a safe environment for tenants by clearing snow and ice during normal building operating hours. The Government retains the right to determine what type of services and the duration for the removal of snow and ice.

● The Government may order snow and ice removal services outside of normal building operating hours (i.e.

early in the morning, weekends, holidays).

● The Contractor shall submit an initial snow removal plan that meets the needs of the Government no later than thirty (30) calendar days from the contract start. The snow removal plan, and associated proposed hourly rates for above standard services, shall be updated and submitted annually to the Government no later than October 1st. The hourly rates shall be valid for the entire one (1) year duration of the follow-on year period of performance. At a minimum, the snow removal plan shall include the following items:

1. Coordination measures to ensure appropriate levels of effort for the conditions of the building.

a. Snow removal event triggers

b. Notification procedures

2. Proposed approach

a. Equipment

b. Personnel

c. Subcontractors

d. Approved Materials and chemicals

e. Treatment areas requiring de-icing

3. Off-site hauling

a. Implementation triggers

b. Hauling site to be utilized

c. Equipment

4. Safety plan

5. Proposed hourly rates for the above standard snow and ice removal equipment, labor hours, hauling costs, as well as any above standard de-icing supplies such as sand and salt that the

Contractor proposes. The proposed hourly rates shall include any minimum quantities to be ordered and any stipulations that may apply. Any equipment used for snow removal shall be priced at an hourly rate. Work items whose unit of quantity is listed as “each” should be on a “per item” basis (i.e., per 3 lbs bag). The Government reserves the right to obtain supplies and services from other sources if determined that prices are not found fair and reasonable, based on competitive fair market prices.

● Chemicals and/or sand shall be used to reduce safety hazards due to ice and snow. All deicer chemicals used shall be certified as EPA ‘Safer Choice’ Products or USDA Certified Biobased. No sodium chloride or calcium chloride salt shall be used due to environmental risk. Less disruptive chemicals such as

[21] magnesium chloride, potassium acetate, and potassium chloride are viable alternatives. Comparable substitutes shall be on the Clear Roads Qualified Products List (QPL), comply with Federal specifications and state and local codes, and be approved by the CO or their designee prior to the first inclement weather event. The Contractor shall ensure there is an adequate supply of chemicals and/or sand on site or readily available to cover unexpected snow and ice occurrences. All chemicals used shall be approved by the COR prior to the first inclement weather event. The Contractor shall ensure there is an adequate supply of chemicals on site or readily available to cover unexpected snow and ice occurrences.

● The Contractor shall use caution when snow removal is in progress to prevent any damage to the buildings, grounds, vegetation, landscape areas, sidewalks, roads, fire hydrants, shrubs, signs, and other protrusions.

The Contractor shall be held liable for any damage incurred to Government property during the performance of work. All locally prescribed safety regulations, laws, and practices shall be carefully observed in performance of the work.

● When above standard services have been ordered by the Government and successfully performed, the

Contractor may invoice the Government for services rendered. The invoice shall reflect all pertinent information necessary to calculate cost, including all line items exercised and the hours worked. All invoice documentation shall be in a manner consistent with the terminology and line item structure of the proposed rates. The invoice shall be accompanied by a GSA-139 form.

C.4 Grounds Maintenance The Contractor shall perform grounds maintenance standard services for the work items listed below. Contractor shall use recovered organic materials for fertilizer whenever possible.

C.4.1 Landscape Erosion Management [RESERVED]

C.4.2 Grounds Maintenance Services Grounds maintenance in the standard services shall benefit the environment and generate cost savings to the Federal Government. The Contractor shall maintain all plants, trees, shrubs, ground covers, and lawns in a manner that prolongs life and sustains a healthy appearance. The Contractor shall seek to prevent pollution by, among other things, reducing fertilizer and pesticide use to protect the environment, using integrated pest management techniques, mulching and composting, maintaining stormwater best management practices, and minimizing runoff.

The Contractor shall use approaches that preserve and protect native plants and wildlife that are entrusted to the Government, and that support habitats for pollinators, including honey bees, native bees, birds, bats, and butterflies.

C.4.3 Composting The Contractor is required to compost, to the greatest extent possible, yard waste generated by the Contractor's operations.