Mediation Conflict Res Facilitation RFP.pdf
PDF 265 KB Posted
- Solicitation number
- S-P00400-00006818
- Issued by
- Multnomah County, Oregon
About this file
This document is a Request for Proposal (RFP) issued by the Mt. Hood Community College (MHCC) Human Resources Department seeking experienced contractors to provide mediation/conflict resolution and facilitation services. The RFP aims to establish a pool of qualified professionals able to mediate disputes, facilitate group processes, and train groups on conflict resolution skills and strategies. The requested services include mediating workplace conflicts between employees, facilitating a variety of group processes, and conducting conflict resolution training and skill-building for employees. The RFP specifies a preference for candidates with a minimum of 5 years of experience in each area and experience working with large, unionized public-sector organizations. Proposals must be submitted by 3:00 pm on May 12th, 2023, and the resulting agreement will have a term of 3 years with an option to renew for 2 additional 1-year periods.
The RFP outlines the scoring criteria, which includes qualifications/experience (30 points), pricing (30 points), proposal content (30 points), and references (10 points), for a total of 100 points. Proposers are required to provide a fee schedule for each type of service, and the RFP indicates that proposals not submitted on the attached reference form will be rejected.
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Request for Proposal # 05022023 Mediation/Conflict Resolution and Facilitation Services
Mt. Hood Community College (MHCC) Human Resources Department is requesting proposals from experienced contractors to provide mediation/conflict resolution and facilitation services as requested herein.
Objective of this RFP:
• Establish a pool of qualified professionals able to mediate disputes, facilitate group processes and train groups on conflict resolution skills/strategies.
• Mediate workplace conflicts between employees.
• Facilitate a variety of group processes that may or may not involve conflict.
• Conduct conflict resolution training and skill-building for employees.
Scope of Services, Qualifications, and Scoring
Scope of Services
Mediation/Conflict Resolution Services
• Provide mediation/conflict resolution services to employees (including represented, non-represented and managers) experiencing conflict in the workplace.
Facilitation Services
• Facilitate group processes including meetings, planning, and working through conflict.
Conflict Resolution Training
• Design and deliver training designed to equip managers to address conflict amongst their teams
• Design and deliver training designed to equip employees to address conflict they may have with others.
Other
• Provide periodic feedback to Human Resources related to observed patterns, concerns and opportunities.
Proposal Submission
Please submit a proposal with the following information in the same order as listed in this section:
• Preferred: A minimum of 5 years of experience performing each: Mediation/Conflict resolution, facilitations and trainings on conflict resolution.
• Preferred: Experience performing services for large, unionized public-sector organizations.
• Must be able to provide services in person, virtually and in hybrid formats.
• Describe formal training in alternative dispute/conflict resolution, facilitation, training, trauma informed care and equity and inclusion.
• Describe additional training, including any continuing education attended within the last four years.
• Briefly describe experience, including:
o Experience mediating and resolving conflict between individuals in the workplace o Experience mediating conflict between individuals where there has been an investigation into allegations of discrimination, harassment and/or bullying and there is an interest in informal resolution.
o Experience facilitating group processes both those involving conflict and more general facilitations o Experience designing and delivering training on conflict resolution tailored to different audiences.
o Identification and qualifications of key personnel
• Describe methodology, including:
o Process for conducting mediation/conflict resolution o Process for facilitating groups o Process for designing and delivering conflict resolution training o How equity and inclusion inform methodology o How a trauma informed care approach is incorporated into services
• Include a fee schedule for each type of service: mediation/conflict resolutions group facilitations and training design and delivery
• Answers to the following:
o Describe experience successfully mediating disputes involving race and intersectionality.
o What steps has your company taken to demonstrate equity and inclusion as a priority?
o Does your company have mediators, facilitators and trainers representing racial and ethnic diversity, diversity in gender identity and expression and other dimensions of diversity? Please explain.
Scoring Criteria
- Qualifications/Experience 30 Points
- Pricing 30 Points
- Proposal Content 30 Points
- References 10 Points
Total 100 Points
The purpose of this request is to create a pool of contractors and the term of the agreement resulting from this request is 3 years with an option to renew for 2 additional 1 year period.
Please email proposals to Taylor Dukleth taylor.dukleth@mhcc.edu no later than 3:00 pm on May 12th, 2023.
Email Taylor if you have questions about this request.
References shall be delineated on the attached spreadsheets. Proposals NOT submitted on the attached sheet provided WILL BE REJECTED.
mailto:Taylor mailto:taylor.dukleth@mhcc.edu
FAILURE TO SUBMIT THIS PAGE MAY BE CAUSE FOR PROPOSAL REJECTION
Due Date: 3:00 pm May 12th, 2023
REFERENCE FORM
Provide 3 references for whom you provided similar services, within the last 5 years, as those described in this request for proposals.
Client Name:
Address:
Contact Name:
Title:
Phone Number:
Date(s) of Service(s):
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