RFQ Question and Responses NAFMP.pdf

RFQ No. MC-RRR-21-0000026 - Government Responses to Vendor Questions Page 1 of 2

RFQ No. MC-RRR-21-0000026

NORTH AMERICAN FATIGUE MANAGEMENT PROGRAM (NAFMP) WEBSITE HOSTING,

OPERATION, AND MAINTENANCE AND USER EDUCATION AND OUTREACH

Government Responses to Vendor Questions

1. What, if any, are the pain points/issues with the current site?

Government Response: Issues is a broad term. As with any website and Learning Management System (LMS), there are always security issues that need to be addressed in order to maintain IT security. This might include software updates and scans to check for vulnerabilities.

2. Is there anything on the current website that needs to be removed entirely?

Government Response: No.

3. Is there any functionality that is missing from the current site?

Government Response: No. However, the NAFMP, which includes the website, learning management system, training materials, background information, all materials in French and English, and all other materials on the website, is always looking to improve user experience, including making the website easier to find by improving search engine optimization, or by streamlining or updating the materials on the website and LMS. This contract includes all aspects of the NAFMP.

4. Is there anything that you would like to have included in the new website that you lack currently?

Government Response: There may be updates to the materials on the website or additional information to make the website easier to use.

5. Do you have statistics on the current traffic that visits the site?

Government Response: Yes. The current report shows approximately 950 sessions for the quarter.

6. Who currently hosts the website?

Government Response: The website is hosted by Transport Canada.

7. Do you have any and all logins/admin access information, including, but not limited to:

hosting provider, domain name registrar, website backend access(Drupal 8), SSL certs?

Government Response: Yes, the login/admin access information is maintained by the website host. The NAFMP consists of three domains www.nafmp.org, www.nafmp.com, and www.pnagf.org.

8. The CMS that is currently implemented on the site appears to be Drupal 8, would you want to upgrade to Drupal 9?

Government Response: Yes, especially if it enhances the user experience and leads to a more secure environment.

9. Is a sample/example of the current training and educational material available? If so, where can they be accessed?

http://www.nafmp.org/ http://www.nafmp.com/ http://www.pnagf.org/

RFQ No. MC-RRR-21-0000026 - Government Responses to Vendor Questions Page 2 of 2

Government Response: The materials are available on the website. At the top of the homepage, click on the Training menu.

10. The statement ”Maintain access” to the following training modules through the Learning

Management System (LMS):" is mentioned. Please clarify the phrase "Maintain access".

What does this encompass?

Government Response: The training is accessed through the learning management system which is available on the website. As part of this requirement, the contractor will be responsible for operating and maintaining the LMS.

10.1 Please Confirm: Does this contract include management, maintenance, updating/edit of the LMS mentioned or only ensuring that a link from www.fmcsa.gov correctly directs the user to the login page of the LMS at www.nafmp.org?

Government Response: This contract includes management, maintenance, updating/editing of the LMS.

10.2. Who currently manages/controls this LMS i.e., who edits, debugs, maintains, etc.?

Government Response: The NAFMP host manages/controls the LMS.

http://www.nafmp.org/