MCIP_PWS.pdf

Performance Work Statement: Marne Community Integration Training

Date: 17 April 2025

1. References:

a. Army’s Integrated Primary Prevention

b. Marne Prevention Strategy

c. Department of Defense Prevention Plan of Action 2.0

d. DoDI 6400.11

e. FM 7-22

f. AR 600-63

2. General: This is a non-personal service(s) to provide training support to the Marne Community Integration Program

(MCIP), The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

3. Description of Service: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, materials, supervision, and non-personal services necessary to perform training support to the Marne Community Engagement Program as outlined in this PWS. This program introduces newly arrived Soldiers to their local environment in a way that reinforces Army Values, fosters social connection, promotes healthy lifestyle choices, and builds awareness of local resources, all of which contribute to reducing the likelihood of harmful behaviors such as substance misuse, suicidal ideation, sexual misconduct, or disengagement. The contractor shall provide a training plan that supports and implements the strategies, directives and doctrine outlined in references a-f. The contractor shall provide vehicle transportation as outlined in this PWS.

4. Background: The Marne Community Integration Training Program provides structured, recurring training designed to support the Army’s Integrated Primary Prevention (IPP) efforts and the 3rd Infantry Division’s Marne Prevention Strategy by enhancing protective factors through experiential education. In addition to the alignment with IPP and Department-level prevention strategy, the training reflects the principles of Holistic Health and Fitness (H2F) as outlined in FM 7-22. It also supports mental readiness through reflective dialogue and connection to values-based leadership themes. These connections are especially important in the first 90 days of a Soldier’s assignment, when the absence of structure, identity, or purpose can leave them vulnerable to isolation or risky behaviors. It also supports mental readiness through reflective dialogue and connection to values-based leadership themes. These connections are especially important in the first 90 days of a Soldier’s assignment, when the absence of structure, identity, or purpose can leave them vulnerable to isolation or risky behaviors. This program fulfills that intent by offering training in a format that is both engaging and formative, giving Soldiers an immediate sense of inclusion while also reinforcing positive norms and community expectations (AR 600-63, 2015). The content and delivery model are consistent with the training objectives already developed by the Division, which include historical knowledge acquisition, leadership application, resilience-building, team cohesion, and protective factor integration. To ensure continued alignment with Army prevention strategy, the program includes deliverables and data collection that support performance monitoring.

Ultimately, the Marne Community Integration Training Program is a practical, scalable application of Army prevention principles. It delivers relevant, structured training content using a method that is engaging and impactful. It supports Soldier readiness by enhancing protective factors at a critical time in their Army journey. It reinforces the Army doctrine, complies with prevention policy, and contributes to a healthier, more connected force.

5. Period of Performance: The period of performance shall be for one base year plus two one-year option periods.

6. Place of Performance: The work to be performed under this contract shall be completed at Savannah, GA.

7. Scope of Work:

a. Proficiency: Trainers shall be able to deliver educational content that connects Savannah’s diverse historical narrative to the community’s healthy living opportunities. Trainers shall be proficient in concepts in references a-f.

Trainers shall utilize training outlines developed by the contractor and approved by the COR.

b. Vehicles: Vehicles shall be safe, clean, operational, and free of dirt and debris. Each vehicle shall accommodate a minimum of 35 training personnel per vehicle. Each training session shall provide enough vehicles to accommodate the max 75 training personnel capacity of the training. Vehicles shall be versatile enough to provide protection against inclement weather, including features such as retractable or closable windows, weatherproof coverings, or adjustable enclosures to ensure that the training can continue comfortably and safely in varying weather conditions. Training participants will remain in the vehicles during the entire session. Vehicles shall possess adequate audio systems that are easily understandable in all locations of the vehicle.

c. Frequency: Weekly session, pick up at 0900AM and drop off no later than 1100AM at the designated pick up/drop off location. The active training time shall not exceed two hours in duration.

d. Capacity: The Community Integration Training Program will host weekly training sessions for up to 75 participants, any modification to the schedule will be issued by the contracting officer. The forecasted weekly number of participants shall be provided to the contractor no later than 30 days in advance; with final numbers provided 7 days in advance. Any cancelations within 72 hours will be a cost to the Government. Each session will involve guided educational experiences facilitated by trained guides. The contractor is responsible for managing all aspects of logistics, including session coordination, vehicle maintenance, and personnel supervision. The anticipated workload includes delivering approximately 50 sessions annually, accommodating up to 75 participants per session, each requiring logistical and facilitation support for up to two hours per session.

e. Reporting: Contractor shall provide weekly session reports to COR detailing the number of participants, any logistical issues encountered, and recommendations for program improvements no later than 5 days after training completion.

8. Quality Control Plan: The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 10 days after date of contract award. The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 5 days. If the Government has provided comments, the Contractor shall then have 5 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the KO’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the KO no later than 5 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals).

c. How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses.

d. How the Contractor will monitor and ensure staff qualifications remain current and valid.

e. How the Contractor will ensure all keys issued will remain controlled items.

f. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

g. How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

9. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

10. Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If the submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

a. Refer to XVIII Airborne Corps scheduled holiday for FY25

11. Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

12. Contracting Officer’s Representative (COR): As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government property; and coordinate site entry of Contractor personnel.

13. Key Personnel: Key personnel shall not be added to or removed from this contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) workdays of the proposed change (Deliverable# A.07). If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 workdays the Contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) workdays of the termination.

14. The follow are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The contractor shall identify an Alternate Program Manager (APM), who shall act for the Contractor when the PM is absent. The name of the PM and APM shall be designated in writing to the KO 10 days prior to the award of the contract. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. At a minimum, one manager, the PM or APM, shall be available onsite between the hours of 0800 to 1700 Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

15. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

16. Safety: The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements.

Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

17. Attachment and Technical Exhibit List:

a. Technical Exhibit A – Performance Requirements Summary

b. Technical Exhibit B – Deliverables Schedule

c. Technical Exhibit C – XVIII Airborne Corps scheduled holiday for FY25

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PERFORMANCE

OBJECTIVE

STANDARD PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, materials, supervision, and non-personal services necessary to perform training support to the Marne Community Engagement Program as outlined in this PWS

Weekly session, pick up at 0900AM and drop off no later than 1100AM at the designated pick up/drop off location. The active training time shall not to exceed two hours in duration.

No more than one customer complaint (below 80%) on customer feedback score card per week.

Four customer complaints within a thirty (30) day period are acceptable.

Customer Feedback score card (80% minimum)

Periodic Inspection

Trainers shall be able to deliver educational content that connects Savannah’s diverse historical narrative to the community’s healthy living opportunities.

Trainers shall be proficient in concepts in references a-f.

Trainers shall utilize training outlines developed by the contractor and approved by the COR

No more than one customer complaint (below 80%) on customer feedback score card per week.

Four customer complaints within a thirty (30) day period are acceptable.

Customer Feedback score card (80% minimum)

Periodic Inspection

The contractor shall provide vehicle transportation as outlined in this

PWS

Vehicles shall be safe, clean, operational, and free of dirt and debris. Each vehicle shall accommodate a minimum of 35 training personnel per vehicle. Each training session shall provide enough vehicles to accommodate the max 75 training personnel capacity of the training.

Vehicles shall possess adequate audio systems that are easily understandable in all locations of the vehicle.

No more than one customer complaint (below 80%) on customer feedback score card per week.

Four customer complaints within a thirty (30) day period are acceptable.

Customer Feedback score card (80% minimum)

Periodic Inspection

The Community Integration Training Program will host weekly training sessions for up to 75 participants, any changes to the schedule will be issued by the contracting officer.

Each session will involve guided educational experiences facilitated by trained guides.

The contractor is responsible for managing all aspects of logistics, including session coordination, vehicle maintenance, No more than one customer complaint (below 80%) on customer feedback score card per week.

Four customer complaints within a thirty (30) day period are acceptable.

Customer Feedback score card (80% minimum) and personnel supervision.

The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The contractor shall identify an Alternate Program Manager (APM), who shall act for the Contractor when the PM is absent.

At a minimum, one manager, the PM or APM, shall be available onsite between the hours of 0800 to 1700 Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

Failure to maintain a minimum of one manager the PM or APM will be reported to KO thru COR. Having one APM or PM will be acceptable

Periodic Inspection and surveillance by

COR

It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity.

The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents.

Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

No more than one customer complaint (below 80%) on customer feedback score card per week.

Four customer complaints within a thirty (30) day period are acceptable.

No customer complaint is acceptable of contractor personnel under the influence of incapacitating agents on customer feedback score card per week.

Customer Feedback score card (80% minimum)

Periodic Inspection

The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements.

Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

100% report of all safety incidents within 4 hours of the occurrence

Periodic Inspection and surveillance by

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

DELIVERABLE FREQUENCY

# OF COPIES MEDIUM/FORMA

T SUBMIT TO

Training plan

Once no later than 10 days prior to training start date

One each to the Contracting Officer and

COR

Electronic delivery via email using Microsoft Office Word or Power Point

To the Contracting Officer through the Contracting Officer’s Representati ve (COR)

Key personnel Roster

Once no later than 10 days prior to award of contract

One each to the Contracting Officer and

Electronic delivery via email using Microsoft Office Word or Power Point

To the Contracting Officer through the Contracting Officer’s Representati ve (COR)

Quality Control Plan

10 days after Contract Award

One each to the Contracting Officer and

Electronic delivery via email using Microsoft

Officer through the Contracting Officer’s Representati ve (COR)

Weekly Session Report to

COR

Within five calendar day of training completion

One each to the Contracting Officer and

COR

Electronic delivery via email using Microsoft Office Word or Power Point

To the Contracting Officer’s Representati ve (COR)

Accident Investigatio n Report within five calendar days of each occurrence.

One each to the Contracting Officer and

COR

Electronic delivery via email using Microsoft

Officer through the Contracting Officer’s Representati ve (COR)

TECHNICAL EXHIBIT C

XVIII AIRBORNE CORPS FY25 SCHEDULED HOLIDAYS