Market Research Product Description - VSOM.docx

Video Surveillance Operations Manager (VSOM) Software

Background. Southern Arizona VA Healthcare System (SAVAHCS) (3601 S 6th Ave, Tucson, AZ 85723) needs to replace the existing software, application servers, and video storage servers of current video surveillance program. The system is not operational due to OI&T VA network software patches not compatible with Cisco software. The current software is no longer TRM approved, and the current vendor no longer supports this product line. Existing hardware has met life-cycle requirements and needs to be replaced. This product is used throughout the facility and has been deemed critical in high alert areas. The system must operate without issue 24 hours a day, 7 days a week at SAVAHCS. This upgrade is required to meet various policies and Directives for Police, Pharmacy, Mental Health, Nursing Services, etc. Technical training is required to ensure all users receive the necessary skills to perform duties within the updated system.

Scope. The scope of this award includes hardware, software materials and licenses, labor, technical training, travel for vendor, and one year of materials and labor services maintenance.

Salient Characteristics. This package includes the replacement of existing software, application servers, and video storage servers. The current software and product is no longer supported by the manufacturer. Proposed solutions must be authorized and currently registered to integrate the Milestone System Platform with SAVAHCS’ Network Harbor Lighthouse System, to ensure a seamless continuity of physical security operations by VA Police.

Deliverables. Vendor to provide the following materials, licenses, and/or configuration services with technical training for users.

Vendor to supply the following:

· Server Base License

· BL 1YR Care Plus

· Device License for 1,000 devices

· DL 1YR Care Support for 1,000 devices

· DL 1YR Premium DL Support for 1,000 devices

· Audio & Video – Network Audio and Video Recorder (NAVR) Systems Portal/Plug-in for connecting Milestone.

Hardware Materials and Shipping - Vendor to supply the following:

· Recording Server

· 125 5MP H.265 @ 15FPS

· 45% 45 Days Archive

· Dell 12 Bay – WS 2025 STD, XEON 16C CPU

· 64 GB ECC RAM, HW RAID Controller

· 2x 480GB M.2 SSD R1 OS

· 2x 3.84TB SSD R1 LIVE

· 7x 20TB SATA R5 ARCHIVE

· 2X Gb/2x 10Gb NIC

· 2x 800W PS, KB/M, 2U 2/4 Static Rack

· 3YR Dell Basic NBD Hardware Warranty

· 3 Year Seagate HDD Mail-in Warranty (ARCHIVE)

· Management Server

· Dell 4 Bay – WS 2025 STD, Xeon 16C, 32GB ECC RAM

· 2x 480GB M2 SSD R1 OS

· 4x 800GB SSD SATA R10 DB

· 2x Gb NIC/2x 10Gb NIC

· 2x 750W PS, 1U with Static Rails

· 3YR Dell Basic NBD Hardware Warranty

· 3 Year Seagate HDD Mail-in Warranty (DB)

· Shipping

· 8x Dell Server Shipping Estimates

· 1x Dell Server Shipping Estimate

Installation/Configuration Services Vendor to supply the following:

· Design and architect of software on 8 recording and 1 management servers, to include network design and implementation planning at vendor facility.

· Install, test, and validate software on 8 recording and 1 management servers at vendor facility.

· Install and networking of 8 recording and 1 management servers at client facility.

· Connect and configure existing SAVAHCS cameras into Milestone up to 80 hours at client facility.

· Install, test, and validate client software on up to 4 client machines at client facility.

· Install, configure, test, and validate Lighthouse VMS Portals and devices for Milestone VMS at client facility.

· Project administration

· System documentation

· Architecture materials

Technical Training Vendor to provide the following technical training:

· Training to SAVAHCS system administrators on camera setups, Milestone view creation, Lighthouse map icon placement and positioning, installing, and connecting new cameras, etc. at client facility.

Vendor On-site trip

· Two Senior Engineers, 10 days on-site

· Two Senior Engineers, 5 days on-site for installation, configuration, and testing services

32 GB EEC RAM Windows Windows Server 2025 Standard