Macomb FA QA.doc

DOC document 33 KB Posted

Attached to
FP18-50001 Parent Education for Macomb County
Solicitation number
RFP 491 180000000169 5
Issued by
Macomb County, Michigan

About this file

This is a Questions and Answers document for RFP 18-169 (FP18-50001) issued by the Michigan Department of Health and Human Services (MDHHS) for Parent Education services provided on both a home-based and group-based model. The contract covers a six-month service period beginning upon the Contractor's receipt of a referral from MDHHS, though the MDHHS Caseworker retains the authority to terminate services at any time. Contractors must utilize evidence-based curricula addressing topics identified in the RFP, though no specific curriculum is mandated. Services may be facilitated by qualified interns meeting RFP credential requirements. The contract specifies performance outcomes including maintaining eighty percent of families in their original state at service completion, defined as either the completion of the full six-month period or earlier case closure by the MDHHS Caseworker upon demonstrated sufficient improvement.

The pricing structure permits billing for no-show visits under travel time and does not require specific assistance modalities such as gas cards to clients. Contractors may estimate the number of families to be served without contractual amendment obligations if estimates prove inaccurate. Group-based services with fewer than three attendees may be converted to in-home services if adequate qualified facilitators are available. All referrals are guaranteed to originate from MDHHS, and Contractors must formally document referral acceptance only upon receipt of all essential referral information. The RFP does not impose licensing requirements for transportation providers, and bid proposals must adhere to specified page limitations without supplemental charts detailing past DHHS contract experience.

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Text version

Parent Education – Home Based and Parent Education – Group Based

RFP 18-169 (FP18-50001)

Questions and Answers Question #1. When do the services begin, is it on the date that the referral is received by the Contractor or is it the date when the client is first contacted?

Answer #1. The six-month service period begins on the date that the Contractor receives the referral.

Question #2.

Must the Parent Education services continue for the full 6 months?

Answer #2.

The MDHHS Caseworker can terminate the services at any time.

Question #3.

When a Contractor is determining the estimated number of families they will serve, can they be assured that all referrals will come from the MDHHS?

Answer #3.

Yes Question #4.

The Disqualifying Criteria states to “Stay at or below the maximum bid proposal page requirements stated under the RFP Evaluation Criteria”. Can a Bidder attach a chart to state current/past DHHS contracts held to support the narrative for the first section of the RFP Evaluation Criteria?

Answer #4.

No Question #5.

Can the Contractor charge for a “no show” visit?

Answer #5.

Yes, it would be billable under travel time.

Question #6.

If the Bidder over estimates the number of families they would serve, can the contract be amended to reflect a more accurate number of families that would be served?

Answer #6.

There would be no need to amend the contract as the number of families to be served is an estimate.

Question #7.

Is the referral considered “accepted” if the referral is lacking important information?

Answer #7.

The Contractor should put in writing to the referring worker that the referral will not be accepted until all important referral information is received by the Contractor. The Contractor shall use the date that they receive all important referral information as the date the referral was received.

Question #8.

Is there a curriculum that the MDHHS wants us to use?

Answer #8.

No. The curriculum should be evidenced based and cover the topics identified in the RFP.

Question #9. In the event less than three (3) people attend a scheduled Group Parent Education class, can the clients be served under the In-Home Parent Education services section of the contract?

Answer #9. Yes, if there are enough qualified facilitators to meet one-on-one with the clients to provide Parent Education services.

Question #10. Can an Intern facilitate the services?

Answer #10. Yes, provided the intern meets the credential requirements stated in the RFP.

Question #11.

Under 2.4 Expected Performance Outcomes, (a) states the following: a. Eighty percent of the families served intact at the time of referral shall remain intact upon completion of services. What is the definition of “completion of services?”

Answer #11.

Completion of services is defined as the client completing the 6-month service or when the MDHHS Caseworker determines that the client has made enough improvement for the case to be closed earlier than the 6 month service.

Question #12. Does the contract state that the person who provides transportation must have a Chauffer’s License?

Answer #12. The RFP does not include language requiring a transporter to have a Chauffer’s License.

Question #13. Can the Contractor provide gas cards to the clients?

Answer #13.

The RFP does not require specific assistance and/or the use of gas cards.

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