M95494-19-R-0015_QA_document_1_-_REVISION_1.xlsx
XLSX spreadsheet 20 KB Posted
- Attached to
- Resident Satisfaction Survey for USMC Housing
- Solicitation number
- M95494-19-R-0015
- Issued by
-
United States Marine Corps
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Q&A Document #1 REVISION 1 - THIS DOCUMENT REPLACES PRIOR Q&A DOC POSTED
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Other files
| File | Type | Posted |
|---|---|---|
| M95494-19-R-0015_Amendment_0002.docx | DOCX document | |
| M95494-19-R-0015_QA_document_1.xlsx | XLSX spreadsheet | |
| Attachment_B_-_Past_Performance_Questionnaire.docx | DOCX document | |
| Attachment_A_-_Pricing_Template.xlsx | XLSX spreadsheet | |
| M95494-19-R-0015_Solicitation_Amendment_0001_7.24.19.pdf | ||
| M95494-19-R-0015_Solicitation_7.23.19.pdf | ||
| Attachment_A_-_Pricing_Template.xlsx | XLSX spreadsheet | |
| Attachment_B_-_Past_Performance_Questionnaire.docx | DOCX document |
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M95494-19-R-0015 Q&A
| THIS DOCUMENT REPLACES Q&A DOCUMENT #1 PREVIOUSLY POSTED ON FBO. THIS IS THE ACCURATE VERSION. | ||||
| # | PWS Section or | |||
| RFP Exhibit/Att. | Question | Answer | ||
| General Solicitation Questions: | ||||
| 1 | - | Can the Government please provide the name of the incumbent and/or the contract award number? | This is a new requirement for the USMC. There is no incumbent. | |
| 2 | - | Can the Government please provide the period of performance for the previous contract award? | This is a new requirement for the USMC. There is no incumbent. | |
| 3 | How much was the previous budget awarded for this project? | This is a new requirement for the USMC. There is no previous/ historical budget. | ||
| 4 | 52.212-1 Addendum | Please confirm proposal responses are to be submitted via email only. Please confirm contracting officer will confirm receipt of proposal. | Confirming responses are to be submitted via email IAW p.52 of the solicitation. | |
| 5 | 52.212-1 Addendum | Technical Proposal page limit. If a table of contents is included, is it counted toward the 10-page limit? | No. | |
| Technical Questions: | ||||
| 6 | PWS 4.4 | Can the Government provide a list of questions for the survey instruments currently or recently in use? | This is a new requirement for the USMC. There is no incumbent. PWS 4.4: "Survey questions will be developed in coordination with the Marine Corps and approved by the COR." | |
| 7 | PWS 4.4 | If no, will these questions be furnished to the Contractor upon award? | The Government will provide an initial list of questions after contract award, but will coordinate with the Contractor to develop the final questions to be utilized to create the most effective surveys for UH, FH, and PPV. All questions will be reassessed annually. | |
| 8 | PWS 3.1 | Can the Government provide the results of historical surveys? Section 3.1 requires: "benchmark capabilities and trend analysis from previous surveys for direct comparison." | There is historical data for PPV Housing from surveys sponsored by PPV Partners. This data is not government property. The data may be made available at some point in the future, subject to approval of the data owners. If historical data is not made available, historical comparisons will begin with the Option years. Historical data from UH and FH does not exist. | |
| 9 | PWS 3.1 | Can the Government provide the results of historical surveys? Section 3.1 requires: "benchmark capabilities and trend analysis from previous surveys for direct comparison." | There is historical data for PPV Housing from surveys sponsored by PPV Partners. This data is not government property. The data may be made available at some point in the future, subject to approval of the data owners. If historical data is not made available, historical comparisons will begin with the Option years. Historical data from UH and FH does not exist. | |
| 10 | PWS 3.1 | Can the Government provide historical survey result reports including comparative benchmark reports? | There is historical data for PPV Housing from surveys sponsored by PPV Partners. This data is not government property. The data may be made available at some point in the future, subject to approval of the data owners. If historical data is not made available, historical comparisons will begin with the Option years. Historical data from UH and FH does not exist. | |
| 11 | PWS 3.1 | If no, will these reports be furnished to the Contractor upon award? | There is historical data for PPV Housing from surveys sponsored by PPV Partners. This data is not government property. The data may be made available at some point in the future, subject to approval of the data owners. If historical data is not made available, historical comparisons will begin with the Option years. Historical data from UH and FH does not exist. | |
| 12 | PWS 4.5.3(g)(3) | Promotional Items. Will ODCs be provided for advertising space and/or materials? | ODCs include costs for printed materials. No costs are included or anticipated for advertising space. | |
| 13 | PWS 4.5.3(g)(3) | Promotional Items. Please confirm that the Contractor will produce a single video announcement clip to support and maximize RSS participation. | Yes. | |
| 14 | PWS 4.5.3(g)(3) | Promotional Items. Please confirm that the Contractor will produce a single announcement script for base radio stations. | No. Announcement scripts are not required for base radio stations. SEE AMENDMENT 0002. | |
| 15 | PWS 4.5.3(g)(3) | Promotional Items. How many Newspaper articles are to be produced per year? How long should the Newspaper articles be? | One article per year in military publications only. Article length should be sufficient to draw attention of the intended audience. | |
| 16 | PWS 4.5.3(g)(3) | Promotional Items. How many phrases are required per year for the LED board signs? | One phrase | |
| 17 | PWS 4.5.3(g)(3) | Promotional Items. How many pages are required for installation Bulletin Boards and at a single Marine MWR Facility? | One single sheet. This can be submitted electronically for the Marine Corps to print and distribute/post. | |
| 18 | PWS 4.5.3(g)(3) | Promotional Items. Are deliverables expected to be different each year? Or may promotional items be re-used from year to year? | Promotional items may be re-used | |
| 19 | PWS 4.12 | Coordination with other Government Contractors. Can the Government provide examples or clarify the types of coordinated work with other Government contractors working on related tasks? | The Contractor may have to coordinate with PPV Partners to verify occupancy of specific neighborhoods or gain clarification of current management practices when developing improvement plans and recommendations for the Marine Corps. | |
| 20 | PWS 4.2 | Survey Methodology. Is it acceptable to use a 3rd party survey software to conduct the surveys? | Yes, as long as the survey is web-based and can be accessed with most internet browsers, to include MS Internet Explorer. | |
| 21 | PWS 4.2 | Survey Methodology. Are there any known security or firewall restrictions with using 3rd party survey software? | As long as the survey is web-based and can be accessed with most internet browsers, to include MS Internet Explorer | |
| 22 | PWS 5.0 | Can the Government define "survey completion" as used in the deliverables schedule? | Survey Completion is defined as the point when survey response collection has stopped. | |
| 23 | PWS 4.0 | At what threshold is data collection considered completed? Is there a percent response rate, elapsed time, or some other form of threshold? | The collection period is 30 days. However, if survey response rate is below 20%, the government may extend the collection period. | |
| 24 | PWS 4.3.1 | Please clarify the number of buildings/complexes for UH. The number shown (19) indicates fewer than one Neighborhood/Area per Installation, and that each Neighborhood/Area houses approximately 4,109 UH Residents? | ||
| SEE AMENDMENT 0002 FOR PWS UPDATE TO CHART IN SECTION 4.3.1: UH divided into 4 "Regions" (MCIEAST, MCIWEST, MCIPAC, MCINCR) 24 Installations, and 47 Neighborhoods. Three of the 24 Installations have multiple neighborhoods. The remaining installations are each considered one neighborhood. The size of Neighborhoods span from 36 units to over 4,100 units. See tab "UH Neighborhoods" for further detail. | ||||
| 25 | ODC CLIN | There are numerous references to contractor-provided printed materials for FH and UH, but the cap on other direct costs does not seem to allow for creation and shipping of printed materials at the volume required. Can you provide further clarification on the printed material requirements, or if printing, assembly and shipping falls under some budgetary area other than ODCs? | Shipping was included in the cost calculation. Shipping to OCONUS locations are to FPO addresses and is considered domestic shipping. Printing and shipping costs were calculated based on open-source estimates from commercially available printing vendors. | |
| 26 | PWS 4.5.3(g)(1) | 2X3 Poster – How many versions? One for PPV and one for FH? | Vendors may propose one version for all three types of RSS or multiple versions that cover the three types of RSS. Propose the course of action that would be most effective in maximizing survey response and minimize risk in time and execution. | |
| 27 | PWS 4.5.3(g)(1) | Flyers – are these different than the poster? How are these different? | Flyers will be printed on paper media small enough to hand out to residents. Posters are larger and will be posted to physical locations. They can be different or the same. Propose the course of action that would be most effective in maximizing survey response and minimize risk in time and execution. | |
| 28 | PWS 4.5.3(g)(1) | Confirm ONLY providing digital files. | For PWS section 4.5.3.g.1: Only digital files are required for "Digital Files" and Promotional Items" . The door hangers specified in "Materials" are to be printed and shipped to each installation. See "UH Neighborhoods" tab. | |
| 29 | PWS 4.5.3(g)(1) | Video Clip – How many video clips for the RSS? UH/FH/PPV? What video file formats/final specifications are required? Where will video clips be shown? How long will the video clips be run? Will the clips be shared on social media, AFN, etc.? How should the video be delivered (electronic file, on disc, etc.)? What kind of captioning is required and what kind of specifications? | The PWS requires one (1) "video announcement clip" total that runs 20-35 seconds. The clip may be used on AFN, public announcement screens on installations, and social media. Please propose the course of action that would be most effective in maximizing survey response and minimize risk in time and execution. For format and schedule, see amended PWS Deliverables Table. (SEE AMENDMENT 0002) | |
| 30 | PWS 4.5.3(g)(3) | Announcement Script – How long should this be? | The duration shall be 20-35 seconds. | |
| 31 | PWS 4.5.3(g)(3) | Article for Base Newspapers – How long should this be? Will the article need to be tailored for each installation or can it be a single press release? | It can be a single press release. Please propose the course of action that would be most effective in maximizing survey response and minimize risk in time and execution. | |
| 32 | PWS 4.5.3 | Who will oversee coordination and distribution of files, including promotional items, to public affairs and installations? | The COR and MCICOM Housing Staff. | |
| 33 | PWS 5.0 | Section 5 (Deliverables) states that the website is due 30 days after survey completion. Section 4.7.2 states that the website must "be accessible during and after the survey process." Can these two time frames be elaborated upon? | Website must be live and accessible by the time Survey collection begins. SEE AMENDMENT 0002. | |
| 34 | PWS 4.7.2 | Regarding the requirement in Section 4.7.2 that the website be "secured," is password authentication sufficient? | Yes. | |
| 35 | PWS 4.2.5 | Does the website have the same accessibility requirements as the online survey (Sections 4.2.5e and f)? | The website for survey data and reports does not have to be accessible by mobile device. The survey itself must be accessible by mobile device. | |
| 36 | PWS 4.7.2 | May user and survey data be stored by a 3rd party (e.g. AWS)? | Yes, as long as there is no Personally Identifiable Information (PII) | |
| 37 | PWS 4.1 | How will the verification process (Task 4.1) be executed? | Inventory data (names and addresses) will be pulled from the Government's electronic Military Housing (eMH) system. The Contractor will need to ensure that there are no duplicate names, addresses, incomplete addresses, etc. Any inconsistencies will be coordinated with the Housing staff for resolution. | |
| 38 | PWS | Regarding the survey- the SOW indicates a comments section. How many open ended questions are there? Should these responses be cleaned and coded? | Typically there are 4-5 open ended questions. The questions may need to be coded to reflect patterns in responses. |
M95494-19-R-0020 Marine Corps Recruiting Command - Advertising Support Questions & Answers
| FOR OFFICIAL USE ONLY | SOURCE SELECTION INFORMATION |
| SEE FAR 2.101 & 3.104 |
UH Neighborhoods
| Region | Installations (In Bold) | |
| Neighborhood/Subcamps (In Italics) | Estimated |
No. of People to be Surveyed
| MCIEAST | MCB Camp Lejeune : | |
| Camp Geiger | 296 | |
| Camp Johnson | 106 | |
| Courthouse Bay | 1,306 | |
| French Creek | 3,898 | |
| Hadnot Point | 8,943 | |
| Stone Bay | 1,070 | |
| Wallace Creek | 2,429 | |
| MCAS Cherry Point | 3,613 | |
| MCAS Beaufort | 1,489 | |
| MCAS New River | 2,983 | |
| MCLB Albany | 177 | |
| ANGB Stewart | 137 | |
| MCRD Parris Island | 638 | |
| Camp Elmore | 205 | |
| Marine Yorktown Barracks | 735 | |
| Total | 28,025 | |
| MCIWEST | MCB Camp Pendleton: | |
| Area 13/16 | 1,674 | |
| Area 12/14 | 2,056 | |
| Area 21/Del Mar | 1,317 | |
| Area 22 | 1,069 | |
| Area 24 | 1,670 | |
| Area 31 | 125 | |
| Area 33 | 1,229 | |
| Area 41 | 1,208 | |
| Area 43 | 1,729 | |
| Area 52 | 2,545 | |
| Area 53 | 2,023 | |
| Area 62 | 2,791 | |
| MCAS Miramar | 3,856 | |
| MCLB Barstow | 68 | |
| MCRD San Diego | 568 | |
| MWTC Bridgeport | 98 | |
| MCAGCC 29 Palms | 4,122 | |
| MCAS Yuma | 2,773 | |
| Total | 30,921 | |
| MCIPAC | MCB Camp Butler-Okinawa: | |
| Camp Courtney | 753 | |
| Camp Foster | 1,752 | |
| Camp Gonsalves | 34 | |
| Camp Hansen | 3,851 | |
| Camp Kinser | 1,240 | |
| Camp Schwab | 813 | |
| Camp Futenma | 1,308 | |
| CATC Fuji | 90 | |
| Camp Mujuk | 36 | |
| MCAS Iwakuni | 1,750 | |
| MCB Hawaii | 4,138 | |
| Total | 15,765 | |
| MCINCR | MCB Quantico | 2,501 |
| Marine Barracks Washington | 548 | |
| CBIRF Indian Head | 304 | |
| Total | 3,353 |
OVERALL TOTAL 78,064
&"-,Bold"&18Unaccompanied Housing Locations to be Surveyed
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