M95494-19-R-0015_QA_document_1.xlsx

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Resident Satisfaction Survey for USMC Housing
Solicitation number
M95494-19-R-0015
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Question & Answers (Q&A) Document #1

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M95494-19-R-0015 Q&A

#PWS Section or
RFP Exhibit/Att.QuestionAnswer
General Solicitation Questions:
1-Can the Government please provide the name of the incumbent and/or the contract award number?This is a new requirement for the USMC. There is no incumbent.
2-Can the Government please provide the period of performance for the previous contract award?This is a new requirement for the USMC. There is no incumbent.
3How much was the previous budget awarded for this project?This is a new requirement for the USMC. There is no previous/ historical budget.
452.212-1 AddendumPlease confirm proposal responses are to be submitted via email only. Please confirm contracting officer will confirm receipt of proposal.Confirming responses are to be submitted via email IAW p.52 of the solicitation.
552.212-1 AddendumTechnical Proposal page limit. If a table of contents is included, is it counted toward the 10-page limit?No.
Technical Questions:
6PWS 4.4Can the Government provide a list of questions for the survey instruments currently or recently in use?This is a new requirement for the USMC. There is no incumbent. PWS 4.4: "Survey questions will be developed in coordination with the Marine Corps and approved by the COR."
7PWS 4.4If no, will these questions be furnished to the Contractor upon award?The government may provide some questions after contract award, and coordinate with the contractor to create the most effective surveys for UH, FH, and PPV.
8PWS 3.1Can the Government provide the results of historical surveys? Section 3.1 requires: "benchmark capabilities and trend analysis from previous surveys for direct comparison."There is historical data for PPV Housing from surveys sponsored by PPV Partners (not the Marine Corps). This data is not government property. The data will likely be made available, subject to approval of the data owners at some point in the future. If historical data is not made available, historical comparison will have to begin in the Option years. Historical data from UH and FH does not exist.
9PWS 3.1Can the Government provide the results of historical surveys? Section 3.1 requires: "benchmark capabilities and trend analysis from previous surveys for direct comparison."There is historical data for PPV Housing from surveys sponsored by PPV Partners (not the Marine Corps). This data is not government property. The data will likely be made available, subject to approval of the data owners at some point in the future. If historical data is not made available, historical comparison will have to begin in the Option years. Historical data from UH and FH does not exist.
10PWS 3.1Can the Government provide historical survey result reports including comparative benchmark reports?There is historical data for PPV Housing from surveys sponsored by PPV Partners (not the Marine Corps). This data is not government property. The data will likely be made available, subject to approval of the data owners at some point in the future. If historical data is not made available, historical comparison will have to begin in the Option years. Historical data from UH and FH does not exist.
11PWS 3.1If no, will these reports be furnished to the Contractor upon award?There is historical data for PPV Housing from surveys sponsored by PPV Partners (not the Marine Corps). This data is not government property. The data will likely be made available, subject to approval of the data owners at some point in the future. If historical There is not made available, historical comparison will have to begin in the Option years. Historical data from UH and FH does not exist.
12PWS 4.5.3(g)(3)Promotional Items. Will ODCs be provided for advertising space and/or materials?No. The Marine Corps will print and secure advertising space and directly pay publishers.
13PWS 4.5.3(g)(3)Promotional Items. Please confirm that the Contractor will produce a single video announcement clip to support and maximize RSS participation.Yes.
14PWS 4.5.3(g)(3)Promotional Items. Please confirm that the Contractor will produce a single announcement script for base radio stations.Yes.
15PWS 4.5.3(g)(3)Promotional Items. How many Newspaper articles are to be produced per year? How long should the Newspaper articles be?One article per year. Article length should be sufficient to draw attention of the intended audience.
16PWS 4.5.3(g)(3)Promotional Items. How many phrases are required per year for the LED board signs?One sentence
17PWS 4.5.3(g)(3)Promotional Items. How many pages are required for installation Bulletin Boards and at a single Marine MWR Facility?One single sheet. This can be submitted electronically for the Marine Corps to print and distribute/post.
18PWS 4.5.3(g)(3)Promotional Items. Are deliverables expected to be different each year? Or may promotional items be re-used from year to year?Promotional items may be re-used
19PWS 4.12Coordination with other Government Contractors. Can the Government provide examples or clarify the types of coordinated work with other Government contractors working on related tasks?The Contractor may have to coordinate with PPV Partners to verify occupancy of specific neighborhoods or gain clarification of current management practices when considering recommendations to the Marine Corps.
20PWS 4.2Survey Methodology. Is it acceptable to use a 3rd party survey software to conduct the surveys?As long as the survey is web-based and can be accessed with most internet browsers, to include MS Internet Explorer
21PWS 4.2Survey Methodology. Are there any known security or firewall restrictions with using 3rd party survey software?As long as the survey is web-based and can be accessed with most internet browsers, to include MS Internet Explorer
22PWS 5.0Can the Government define "survey completion" as used in the deliverables schedule?Survey Completion is defined as the point when survey response collection has stopped.
23PWS 4.0At what threshold is data collection considered completed? Is there a percent response rate, elapsed time, or some other form of threshold?The collection period is 30 days. However, if survey response rate is below 20%, the government may extend the collection period. If any marketing associated with extending the collection period is necessary it will be executed by the government.
24PWS 4.3.1Please clarify the number of buildings/complexes for UH. The number shown (19) indicates fewer than one Neighborhood/Area per Installation, and that each Neighborhood/Area houses approximately 4,109 UH Residents?
SEE AMENDMENT 0002 (FORTHCOMING) FOR PWS UPDATE TO CHART IN SECTION 4.3.1: UH divided into 7 "Regions" (MCIEAST, MCIWEST, MCIPAC, MCINCR, MARFORRES, TECOM, MARFORCOM), 24 Installations, and 47 Neighborhoods. Three of the 24 Installations have multiple neighborhoods within the installation. The remaining installations are each considered one neighborhood. The size of Neighborhoods span from 36 units to over 4,100 units. See tab "UH Neighborhoods" for further detail.
25ODC CLINThere are numerous references to contractor-provided printed materials for FH and UH, but the cap on other direct costs does not seem to allow for creation and shipping of printed materials at the volume required. Can you provide further clarification on the printed material requirements, or if printing, assembly and shipping falls under some budgetary area other than ODCs?Shipping was included in the cost calculation. Shipping to OCONUS locations are to FPO addresses and is considered domestic shipping. Printing and shipping costs were calculated based on open-source estimates from commercially available printing vendors.
26PWS 4.5.3(g)(1)2X3 Poster – How many versions? One for PPV and one for FH?Vendors may propose one version for all three types of RSS or multiple versions that cover the three types of RSS. Propose the course of action that would be most effective in maximizing survey response and minimize risk in time and execution.
27PWS 4.5.3(g)(1)Flyers – are these different than the poster? How are these different?Flyers will be printed on paper media small enough to hand out to residents. Posters are larger and will be posted to physical locations. They can be different or the same. Propose the course of action that would be most effective in maximizing survey response and minimize risk in time and execution.
28PWS 4.5.3(g)(1)Confirm ONLY providing digital files.For PWS section 4.5.3.g.1: Only digital files are required for "Digital Files" and Promotional Items." The door hangers specified in "Materials" are to be printed and shipped to each installation. See "UH Neighborhoods" tab.
29PWS 4.5.3(g)(3)Announcement Script – How long should this be?Please propose the course of action that would be most effective in maximizing survey response and minimize risk in time and execution.
30PWS 4.5.3(g)(3)Article for Base Newspapers – How long should this be? Will the article need to be tailored for each installation or can it be a single press release?Please propose the course of action that would be most effective in maximizing survey response and minimize risk in time and execution.
31PWS 4.5.3Who will oversee coordination and distribution of files, including promotional items, to public affairs and installations?The COR and MCICOM Directors of UH, FH, PPV.
32PWS 5.0Section 5 (Deliverables) states that the website is due 30 days after survey completion. Section 4.7.2 states that the website must "be accessible during and after the survey process." Can these two time frames be elaborated upon?Website must be live and accessible by the time Survey collection begins. SEE AMENDMENT 0002 (FORTHCOMING)
33PWS 4.7.2Regarding the requirement in Section 4.7.2 that the website be "secured," is password authentication sufficient?Yes.
34PWS 4.2.5Does the website have the same accessibility requirements as the online survey (Sections 4.2.5e and f)?The website for survey data and reports does not have to be accessible by mobile device. The survey itself must be accessible by mobile device.

M95494-19-R-0020 Marine Corps Recruiting Command - Advertising Support Questions & Answers

FOR OFFICIAL USE ONLYSOURCE SELECTION INFORMATION
SEE FAR 2.101 & 3.104

UH Neighborhoods

REGION INSTALLATION (in Bold font) Neighborhood (not in bold font) Unit Count

MCI EastMCB Camp Lejeune
Camp Geiger296
Camp Johnson106
Courthouse Bay1,306
French Creek3,898
Hadnot Point8,943
Stone Bay1,070
Wallace Creek2,429
MCAS Cherry Point3,613
MCAS Beaufort1,489
MCAS New River2,983
MCLB Albany177
MCI WestMCB Camp Pendleton
Area 13/161,674
Area 12/142,056
Area 21/Del Mar1,317
Area 221,069
Area 241,670
Area 31125
Area 331,229
Area 411,208
Area 431,729
Area 522,545
Area 532,023
Area 622,791
MCAS Miramar3,856
MCLB Barstow68
MCAS Yuma2,773
MCI PacMCB Camp Butler-Okinawa
Camp Courtney753
Camp Foster1,752
Camp Gonsalves34
Camp Hansen3,851
Camp Kinser1,240
Camp Schwab813
Camp Futenma1,308
CATC Fuji90
Camp Mujuk36
MCAS Iwakuni1,750
MCB Hawaii4,138
MCI NCRMCB Quantico2,501
Marine Barracks Washington548
MARFORRESANGB Stewart137
TECOMMCRD Parris Island638
MCRD San Diego568
MWTC Bridgeport98
MCAGCC 29 Palms4,122
MARFORCOMCBIRF Indian Head304
Camp Elmore205
Marine Yorktown Barracks735

OVERALL TOTAL 78,064

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