Industry Questions_M67861-24-Q-0006.pdf

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USMC Telephone Maintenance
Solicitation number
M67861-24-Q-0006
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This document contains industry questions related to Solicitation Number M67861-24-Q-0006 for USMC Telephone Maintenance services. The solicitation is for long-term telephone maintenance for the Marine Forces Reserve, to be procured as a total small business set-aside. Historical data on trouble tickets and maintenance activities over the past 7 years is provided. The document indicates that refurbished parts would be acceptable, and references the previous contract number M67861-22-P-0022 awarded on September 15, 2022. The evaluation factors include price, technical capability, and small business/socioeconomic status. The government reserves the right to select a response that exceeds the minimum requirements if it provides additional value, but is not bound to award to the lowest price.

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Industry Questions

1. 1. Are there historical records that lists the qty of technician dispatch’s for each site over the past 12 months? 24 months?

1st year: 24 Trouble Tickets Closed/Resolved - 45% Repair: 55% Maintenance

2nd year: 21 Trouble Tickets Closed/Resolved - 48% Repair: 52% Maintenance

3rd year: 36 Trouble Tickets Closed /Resolved - 64% Repair: 36% Maintenance

4th year: 28 Trouble Tickets Closed /Resolved - 40% Repair: 60% Maintenance

5th year: 31 Trouble Tickets Closed/Resolved - ~52% Repair: 48% Maintenance

6th year: 21 Trouble Tickets Closed/Resolved - ~40% Repair: 60% Maintenance

7th year: 20 Trouble Tickets Closed/Resolved/In Process - 40% Repair:

18% Maintenance: 22% In Process* Overall Contract Average: 25 Trouble Tickets Per Year

2. Will refurbished parts be acceptable, since the systems listed in the solicitation are manufacturer discontinued and new parts are no longer available?

Refurbished parts would be acceptable if there is a requirement related to maintenance on antiquated, discontinued equipment.

3. What was the previous contract number?

M67861-22-P-0022 Award date: 15 September, 2022

File details come from the government source that posted it. Updated .