M67861-19-Q-0034_Amendment_no._0001.docx

M6786119Q0034

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

PICTURES OF SITE SURVEY

The following have been modified:

STATEMENT OF WORK

Reference to BICSI Telecommunications Distribution Methods Manual Ninth Edition Year 2000 All material will be installed according to manufacture recommendations unless otherwise instructed by G6.

PERFORMANCE WORK STATEMENT (PWS)

PROJECT: (BATTLE CREEK MI)

1. Scope:

a. This Performance Work Statement (PWS) establishes and defines the requirements for the contractor to engineer, furnish, install, secure, test (EFIST), and the installation of an IP based voice solution. Contractor is to provide IP/digital voice capabilities that are compatible with current infrastructure and fulfills the present and future telephony requirements.

The site address is:

6th Engineer Support Battalion, Battle Creek Site

101Base Ave Battle Creek MI 49015

SSgt Cropper, Robert D Robert.cropper@usmc.mil 269-964-8882 ext 256

1stSgt Munoz, Michael A Michael.a.munoz@usmc.mil 269-964-8882 ext 246

1. Company will install an Avaya IP Office Telephone system or similar. The Telephone system MUST include the following attributes:

1. Auto Attendant

1. Expandability for future increase of users

1. Capability of multiple voicemail boxes

1. Storage capacity for voice mails

1. Support digital phones / IP phones/ Analog Phones

1. Capability of remote access

1. Capability of internal and external paging

1. Support a PRI, T1, or analog lines

1. Project Manager: All required actions will come through the Government Project Manager. The Government Project Manager will be Gunnery Sergeant Damon Kyle 504-697-9797 damon.kyle@usmc.mil

1. Contractor Project Manager: Company will provide a Project Manager (PM) within 5 days of award. PM duties shall include:

0. Project plan and Milestone schedule 5 days after contract is awarded.

0. Coordination for installation, hardware delivery, and inventory control with Government Project Manager.

0. Project status meeting within 5 days of award and/or deemed necessary by project manager and COR until completion.

0. Project closure meeting once project is complete will be coordinated with Government Project Manager.

0. Manage change request.

0. Performance of work is executed within normal business practices.

0. Contractor Project Manager will coordinate all changes with Government Project Manager.

0. Contractor Project Manager will provide training on site.

0. Pictures will be taken of all work, once it has been completed and emailed to Government Project Manager.

0. Once scope of work has been completed, Contractor Project Manager is required to contact Government Project Manager to inform scope of work status is complete.

0. Once project is completed all deliverables will be a requirement prior to signing off for payment.

1. Schedule:

a. Installation date and scope of work should be completed no later than 30 days after the contract has been awarded, unless there are two or more consolidated sites the no later than timeframe will be 45 days. Cutover will be decided with the Government Project Manager and local site Government Representative’s input and will not impede mission accomplishment. However on a case by case basis, if an adjustment to the installation schedule needs to be arranged; coordination with the Government Project Manager is required and can only be approved by the Government Project Manager.

3. Solicitation Date –

3. Site Visit Date: 24 July 2019

1) @ 0900 (Call Site POC for access)

3. Close Questions Date –

3. Solicitation Close Date –

3. Tech Evaluation

3. Award Date:

3. Installation – Completed No Later Than 30 Days from Award Date.

1. Meetings:

4. The contractor shall participate in scheduled on-site meetings, conference calls, present briefings, and provide progress overviews as indicated below. The contractor shall provide project documents and weekly project photos electronically to the Government.

1. Hardware installation requirements in accordance to normal business practices:

5. For ALL locations, the hardware (provided by vendor) installation includes:

0. Placement and testing of parts and connectivity.

0. Installation of all required wiring.

0. If telephone switch programming is being programmed or engineered offsite, during the test and tone requirement, the vendor will work directly with site POC in order to complete the required database workbook entries within four days of awarded.

0. The contractor shall test and Tone all voice terminal lines prior to installing the Telephone system, if terminals fail repair and/or replace any nonfunctional voice terminal jacks and or wiring.

0. All voice terminals must be in working order for the contract to be complete

0. Installation of the Telephone Switch (new equipment, not refurbished) from an Authorized Dealer with latest software and voicemail

0. Capability of remote access

0. Must include a Laptop computer, install software prior to installation.

0. Remove old Telephone Switch and ALL obsolete wiring/blocks pack up in boxes for shipment with a listed inventory and give to the site point of contact

5. For Site Location:

1. 50 mail boxes with 15 minutes of voicemail storage per user

1. UPS with 4 hours of backup power

1. 50 1416 Avaya Digital Telephones or Telephones similar to. ***This quantity is for future expansion.

1. 10 LOOP start Lines are to be tied into the phone system (they are in one hunt group)

1. “0” PRI Lines are to be tied into the phone system(what 1 PRI card included with the system for future use)

1. “0” T1 Lines are to be tied into the phone system

1. 4 ANALOG Lines are to be tied into the phone system (2 FAX MACHINES, 2 CONFERENCE PHONES)

1. Provide the gear and the capability for 2 Conference room/s with (or similar to) the AVAYA B159 and B100 Expansion Micro phones.

1. Contractor, COR and Local customer will work with local exchange carrier (LEC) and ensure that the Loop start lines / PRI / SIP Trunks are operational with the Telephone system as an out route for local and long distance telephone system capabilities, contact awardee will ensure that the hunt group is operational with the new Telephone System prior to telephone system changeover.

Site Specific requirements: Contractor will test and tone all extensions and validate all incoming lines from the LEC insuring that all lines are working documenting each termination point with the results provided to the Government in a final engineering report due upon completion of the installation. All jacks in the field will be labeled to their corresponding port with in the room and on the patch panel within the communication closet. Pictures of labeled patch panels and jacks will be submitted as part of the closing documents and is a requirement of this performance work statement. The contractor will use existing wiring unless deemed un-servable in which case the contractor will be responsible for replacing un-servable cable. The New system will tie into a patch panel from the switch module and everything will be extended to the 66 OR 110 blocks ensuring that everything is labeled, if 66/110 block is damaged/unserviceable the contractor will be responsible for replacing. Wiring from patch panel to 66 block will be organized so that wiring and connections can be easily identified. Contractor will be responsible for any extra materials as needed for outlying building. The contractor will remove all components of old telephone switch to include any obsolete wiring, rack, or 66/110 blocks not being used by new telephone system and pack up for shipment with a listed inventory given to the site point of contact. During the Solicitation Site Survey (SSS), the contractor shall evaluate the AC and DC power systems at all locations where work is being performed ensuring system will have ample power to operate the new telephone system and evaluate the space requirement for their companies stated and preferred telephone system. The Contractor will check to make sure that any alarm lines are not running thru the telephone system on an analog port. If it is found that they are the Contractor will inform the COR and remove them from the phone system and run them directly from the LEC. If an additional line is needed in order to facilitate this the Contractor will work with the COR and the LEC to get a line installed. The contractor is responsible to make sure that the alarm lines are online and working prior to cutover. Once the bid has been awarded the company that wins the bid is responsible for installing the system based on the space capacity of the required space. It is the bidder’s responsibility if they find it inadequate after the fact to make the system work in the designed space and or install in a space agreed to by the COR. The phone system needs to be equipped to handle 10 loop start ring down lines as well has have a PRI card with the system for future use. This site is a 2 story building, the building MPOE is upstairs, the telephone closet is downstairs in room 105. The building is currently undergoing renovations, with new offices being added. New voice jacks will be run to room 105. There is 3 outlying buildings, 2 of which are mobile armories located right outside the building, within the fence line. The other building is building 505 located across the street. All 3 building require phones, there is infrastructure in place between the main building and 3 outlying buildings.

1. THE CONTRACTOR SHALL REPAIR AND/OR REPLACE ANY NONFUNCTIONAL VOICE TERMINAL JACKS AND OR WIRING. ALL VOICE TERMINALS MUST BE IN WORKING ORDER FOR THE CONTRACT TO BE COMPLETE.

6. The contractor shall use the existing main AC power service panel or sub-panels to the maximum extent possible. All new main telecommunication service panels shall be 120/208 VAC, three-phase system, dedicated feeder line, 5-wire, protective “green” wire ground from the main disconnect with a capacity to support all requirements with 25% spare breaker positions. Sub-panels shall be approved by the Government and shall be 120/240 VAC, single phase panels or 120/208 VAC, three-phase panels. A surge protection device shall be provided at the main telecommunications power panel and any other outlying building/s to suppress lightning-induced voltage and current surges within the AC electrical distribution system. The surge suppressor shall be mounted directly beside its serving breaker.

6. The contractor shall provide formal training for all new systems provided under this PWS. On-site training is preferred. The contractor shall provide all necessary materials, documentation, manuals, and training aids. Training material shall be provided in hard and soft copies at the commencement of the training. At least one person shall be fully trained prior to cutover, and all training shall complete prior to project close out.

6. The contractor shall provide a detailed list of materials (including type and amount) of inside cable plant materials used (e.g., racks, cable ladders, Jhooks, jacks, faceplates, and feet of cable) used insuring that it is within the provided quote. The final Engineering Report shall include a complete building floor plan with all station locations, to include red line drawing of cable pathways.

6. Deliverables are a requirement for a project to be paid out once project is finished. Deliverables will consist of the following: Rack layout photos, photos for proof of Grounding the Telephone System. Phone data plate labeling photos to coincide with the patch panels labeling, Inventory warrantee records, main auto attendant flow charts, License Keys, IP addresses. Summary of record of system configurations, configurations files, extension phone assignments, hunt groups, short code dialing, user training agenda, a quick reference guide, quick administration Reference Guide, and an as built Documentation table of contents. Once the project is awarded the Government representative will email the winning bidder an example that the company will follow from past installations that they should follow.

6. The contractor shall provide a full, unlimited Three year warranty for all contractor provided hardware/software, materials, and workmanship, which shall not begin until final Government acceptance of all items delivered under this PWS. The warranty period shall begin after all discrepancies have been cleared and the continuous thirty (30) day Break-in of all systems delivered under this PWS. All discrepancies shall be corrected before the break-in period can begin or be restarted. The warranty shall include emergency onsite technical assistance for diagnostics and troubleshooting for the first full year and will include labor. The contractor shall track and resolve the problem(s) in accordance with standard commercial practices. The contractor shall provide a Warranty Procedure Guide that includes phone numbers and addresses for repair and return, phone numbers for requesting remote diagnostics, and specific procedures for obtaining these services. The contractor shall also provide phone numbers, addresses and procedures for obtaining emergency replacement parts and an address for returning the defective items. It is expected that this information will be valid during the warranty and for life cycle support after the warranty has expired the contractor shall provide the Warranty Procedure Guide on each system delivered under this PWS before commencement of the thirty (30) day break-in.

6. In order to minimize the risk of the Government purchasing counterfeit products or unauthorized secondary market equipment, which would not be supported by the Original Equipment Manufacturer (OEM), and to ensure that the Government purchases only equipment that is genuine (i.e., not counterfeit or gray market), authorized (e.g., including appropriate licenses), and supported (e.g., warranty and support services) by the OEM, Offeror shall certify that it is a Manufacturer Authorized Partner as of the date of the submission of their offer, and that it has the certification/specialization level required by the Manufacturer to support both the product sale and product pricing, in accordance with the applicable Manufacturer certification/specialization requirements. Unless otherwise specified, Offeror shall warrant that the products are new, in their original box. By submitting a response to an Request for Quote (RFQ), Request for Proposal (RFP), the Offeror confirms to have sourced all Manufacturer products submitted in this offer from Manufacturer or through Manufacturer Authorized Partners only, in accordance with Manufacturer's applicable policies in effect at the time of purchase. Offeror shall provide Buyer with a copy of the End User license agreement, and shall warrant that all Manufacturer software is licensed originally to Buyer as the original licensee authorized to use the Manufacturer Software.

6. (FOR AVAYA PRODUCTS) Company must be authorized by Avaya to market and sell to the Federal Government.

1. Final Systems Acceptance:

7. The contractor shall notify the Government upon completion of all tasks under this PWS. Final inspection and acceptance is the responsibility of the Contracting Officer’s Representative (COR). Acceptable performance is achieved when all hardware, software, components, and equipment have been provided; installation, integration, testing, demonstration, and preventative maintenance is completed; the system has run successfully and consecutively for thirty (30) calendar days without interruption, faults or downtime; and all training is completed. Inspection or testing of services rendered which are conducted by the COR and the local site coordinator prior to final delivery and that does not uncover defects or other failures, this does not relieve the contractor from the responsibility for correcting those defects or other failures to meet contract requirements. The Government will provide formal acknowledgement that all terms of the task order has been accepted.

1. Discrepancies:

8. The Government reserves the right to refuse final acceptance until all discrepancies have been satisfactorily resolved. The contractor shall prepare a project discrepancy list, report detected issues during meetings, and track all discrepancies until resolved. The Government shall review and monitor all discrepancies and deliverables. The discrepancy list shall include any problem(s) detected or identified during system testing or inspections that were conducted by either the contractor or Government, or both. The contractor shall retain a history of discrepancies. Problems identified at any time during the course of this project shall be documented, provided to the Government, and corrected prior to final acceptance.

1. Software Engineering:

9. Provide basic system translations for trunking, network routing and video endpoint translation.

9. Software or switch access will be provided by company either on-site.

9. Ensure unit has passwords to change settings, and annotate the password on the outside of the telephone switch.

9. Ensure Government Project Managers have unit passwords to change settings, and annotate the password on the outside of the telephone switch.

9. Ensure attendant greetings do not contain spoken names, only billets.

1. Quality Assurance:

10. This section identifies the method of the Government’s Quality Assurance Personnel (QAP) will use to verify the quality of the contractor’s performance.

10. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate.

10. If adverse conditions or other factors beyond the Contractor’s control are the cause for failure to meet contract specifications, no remedy will be assessed against the Contractor for failure to perform provided each incidence is documented by the Contractor and submitted to the Contract Technical Point of Contact (CTPOC) for approval by the Contracting Officer. If the parties do not agree that the cause is due to factors beyond the Contractor’s control, the Contractor may proceed with a dispute under the contract’s FAR Clause 52.212-4.

10. Government CTPOC (Contract Technical Point of Contact) shall be notified on progress of installation/repairs in order to allow CTPOC to schedule to witness work at the site.

10. FAILURE TO INSPECT. If the Contractor fails to notify the CTPOC that the work is ready for inspection, or the Contractor fails to attend an inspection after notification, then the CTPOC may conduct an inspection at his/her own convenience, and his/her findings shall be considered as if they had been mutually agreed upon in a joint inspection, and the Contractor will be considered to have chosen not to correct any deficiencies. See the paragraph entitled “Government Remedies” below for the consequences of this situation.

10. GOVERNMENT REMEDIES. The Contracting Officer will follow the Service Delivery Summary below, FAR 52.212-4, Contract Terms and Conditions-Commercial Items and 52.246-4 Inspection of Services, for Contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

10. Service Delivery Summary. The Contractor service requirements are summarized into performance objectives that relate directly to required performance items in the table below. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement:

1. Payment:

Payment shall be made via WAWF (Wide Area Work Flow) electronic invoicing system.

1. Site Survey & Questioning:

Contact number for the day of the site survey is 504-697-9797. AFTER THE SITE SURVEY, ALL QUESTIONS ARE TO BE DIRECTED TO THE REGIONAL CONTRACTING OFFICE.

1. SAFETY GUIDANCE

Contractors shall adhere to all relevant safety guidance, including (but not limited to):

(a) EM 385-1-1 – U.S. Army Corps of Engineers Safety and Health Requirements Manual

(b) OPNAVINST 5100.23 (series), Navy Occupational Health and Safety Program Manual

(c) MCO 5100.29 (series), Marine Corps Safety Program

(d) MCO 5100.8, Marine Corps Occupational Safety and Health (OSH) Policy Order

(e) NAVMC DIR 5100.8, MARCOR OSH Program Manual

Contracting Officer’s Representatives shall immediately report accidents/injuries sustained during contract performance to the Contracting Officer so that the Contracting Officer may report said accidents/injuries to responsible agency safety officials.

1. CONTRACTOR REPORTING OF LABOR HOURS

Pursuant to NMCARS 5237.102(90), the contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the MARINE FORCES RESERVE TELEPHONE OFFICE via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address: https://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.

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