M67854-18-R-7600_-_GCSS-MC_PDSS_-_2018-02-27.docx
DOCX document 646 KB Posted
- Attached to
- Amendment 6 Federal contract opportunity
- Solicitation number
- M67854-18-R-7600
- Issued by
- United States Marine Corps
About this file
This is a performance work statement for post-deployment system support services for the Global Combat Support System - Marine Corps/Logistics Chain Management Increment 1 system. Key details include:
-
The contractor shall provide service management, service operations support including for the enterprise service desk and operations center, production and pre-production system sustainment, solution development environment support, enterprise training and training devices support, product lifecycle support, and service transition support for change requests. Additional optional tasks include supporting future system initiatives.
-
The performance period is from date of award through 66 months. The system currently processes over 12-15 million records and 3 million transactions daily across multiple environments. It provides logistics functionality for over 22,000 users worldwide.
-
The contractor shall execute activities like service level management, system performance analysis, continual service improvement, root cause analysis, knowledge base management, database administration, systems integration, interface administration, data quality management, and information assurance/cybersecurity support.
-
The contractor shall also establish and manage an integrated enterprise service desk to handle incident and service requests, as well as provide tiered technical support. Metrics for monitoring service desk performance are provided.
DRAFT Solicitation for the GCSS-MC/LCM PDSS Requirement
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Text version
M67854-18-R-7600
Section B - Supplies or Services and Prices
INCENTATIVE STRUCTURE
The Incentive Structure is outlined in the attached file, M67854-18-R-7600 - Attachment 7 - PDSS CLIN X001 Share Lines.xlsx. Based upon the variables listed in the table below, the share lines and the actual amount of profit will be calculated.
Variables
Target Cost
| Target Fee Percentage |
| 5.5% |
| Under Share Vendor |
| 50% |
| Over Share Vendor |
| 30% |
| Ceiling Price Percentage |
| 115% |
| Min Effective Cost |
| 85% |
Additionally, the Incentive Fee is based upon the availability of the GCSS-MC Production System calculated as the “A sub o” (Ao). If Ao falls below 85%, no fee or profit will be paid on CLIN X001. The Ao will drive the percentage of incentive fee paid with a different payment scale for the first two (2) years.
· All years will pay on the same scale between an Ao of 94% to 100%
· CLIN 0001 (Year 1) will pay a 2% fee if the Ao is 90% with gradual increases to 3% with an Ao of 94%.
· CLIN 1001 (Year 2) will pay a 2.75% fee if the Ao is 93% then follows the standard percentage rates between 94% and 100%.
· Starting with CLIN 2001 (Year 3) and going through CLIN 4001 (Year 5), a fee will not be paid if the Ao is below 94%.
The fee structure is displayed as a graph on the appropriate tab of the spreadsheet found at Attachment 7.
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Core PDSS Services CY1
FPI
The Contractor shall furnish and deliver to the Government the Core PDSS Services for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraphs:
(3.1) Service Management (3.2) Service Operations (Enterprise Service Desk, GOC) (3.3) GCSS-MC Production/PSS Sustainment (3.5) Enterprise Training and Training Devices (3.6) Product Lifecycle Support (3.7) Service Transition (Change Requests) (3.8) System Engineering Supporting Activities (3.10) Program Management FOB: Destination
TARGET COST
TARGET PROFIT
TOTAL TARGET PRICE
CEILING PRICE
SHARE RATIO ABOVE TARGET
SHARE RATIO BELOW TARGET
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 3 |
| Months |
Contract Transition - IN
FFP
The Contractor shall furnish and deliver to the Government contract transition products for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
3.11 Contract Transition
MAX
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) C
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
(3.4) SDE
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) G
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system as detailed in PWS paragraph 3.4 EXCEPT the Contractor will do so at a Government supplied facility and on a Government supplied hardware as detailed in PWS paragraph 3.9.12. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| UNDEFINED |
| Lot |
Future Initiatives - FFP
The Contractor shall furnish and deliver to the Government Future Initiatives for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
(3.9) Future Initiatives
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 50 |
| Lot |
Incentive - Future Initiatives
It is at the sole discretion of the Government to incentivize the contractor's performance under CLIN 0005 - Future Initiatives - FFP or CLIN 0007, Future Initiatives - CPFF using this CLIN.
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 50 |
| Lot |
Future Initiatives - CPFF
CPFF
The Contractor shall furnish and deliver to the Government future initiatives products for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraphs:
3.9 Future Initiatives
MAX COST
FIXED FEE
TOTAL MAX COST + FEE
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| UNDEFINED |
| Lot |
Travel
COST
Reimbursement of travel and travel related expenses incurred while performing service efforts under CLINs 0001 - 0008 shall be billed under this CLIN. Travel will be reimbursed in accordance with (IAW) Federal Acquisition Regulation (FAR) 31, with the maximum per diem IAW the Joint Travel Regulations (JTR) and reimbursement of general and administrative expense as appropriate. No profit or fee shall be added.
MAX COST
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| UNDEFINED |
| Lot |
Other Direct Costs - Materials
COST
Other direct costs in support of CLINs 001-008 shall be billed under this CLIN. (Other direct costs shall include materials such as incidental services for which there is not a labor description specified in the contract, fringe benefits, subcontracts, etc.). Each individual order shall list separately the elements of other direct costs for that order. Reimbursement shall be at actual cost with general and administrative expense as appropriate. No profit or fee shall be added.
MAX COST
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| UNDEFINED |
| Lot |
RICE Reduction
The Contractor shall furnish and deliver to the Government the RICE Reduction initiative for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraphs:
3.12.5 RICE Reduction
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
UNDEFINED
Data
Data shall be provided in accordance with the attached DD Form 1423s. Data is not separately priced. Price is included in CLINs 001 to 0005. This CLIN shall be applicable to the basic contract and as specified in each individual task order. All CDRLs are listed under Exhibits in Section J.
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AA
| UNDEFINED |
| Lot |
CDRL A001 - System Performance & Metric
CDRL A001 - System Performance and Metric Analysis and Recommendations
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AB
| UNDEFINED |
| Lot |
CDRL A002 - SLA Performance Report
CDRL A002 - Service Level Agreement (SLA) Performance Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AC
| UNDEFINED |
| Lot |
CDRL A003 - CSI Recommendations
CDRL A003 - Continuous Service Improvement (CSI) Recommendations
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AD
| UNDEFINED |
| Lot |
CDRL A004 - Weekly O&S Status Brief
CDRL A004 - Weekly Operations & Sustainment (O&S) Status Brief
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AE
| UNDEFINED |
| Lot |
CDRL A005 - RCA Report
CDRL A005 - Root Cause Analysis (RCA) Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AF
| UNDEFINED |
| Lot |
CDRL A006 - KB Article
CDRL A006 - Knowledge Base (KB) Article
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AG
| UNDEFINED |
| Lot |
CDRL A007 - Trend Analysis Report
CDRL A007 - Trend Analysis Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AH
| UNDEFINED |
| Lot |
CDRL A008 - Service Desk Activity Report
CDRL A008 - Service Desk Activity Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AJ
| UNDEFINED |
| Lot |
CDRL A009 - Customer Satisfaction Survey
CDRL A009 - Customer Satisfaction Survey Results
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AK
| UNDEFINED |
| Lot |
CDRL A010 - Capacity Plan
CDRL A010 - Capacity Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AL
| UNDEFINED |
| Lot |
CDRL A011 - Data Quality Report
CDRL A011 - Data Quality Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AM
| UNDEFINED |
| Lot |
CDRL B001 - Interface and External Repor
CDRL B001 - Interface and External Reports Tracking Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AN
| UNDEFINED |
| Lot |
CDRL B002 - Interface and External Repor
CDRL B002 - Interface and External Reports Assessment
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AP
| UNDEFINED |
| Lot |
CDRL B003 - EHF Report
CDRL B003 - Error Handling Framework (EHF) Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AQ
| UNDEFINED |
| Lot |
CDRL B004 - EHF Assessment
CDRL B004 - Error Handling Framework (EHF) Assessment
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AR
| UNDEFINED |
| Lot |
CDRL B005 - Interface Agreements
CDRL B005 - Interface Agreements [Memoranda of Agreements (MOAs), Memoranda of Agreements (MOAs), Service Level Agreements (SLAs), Performance Based Agreement (PBA), Measure of Effectiveness (MOU)]
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AS
| UNDEFINED |
| Lot |
CDRL B006 - Interface Control Documents
CDRL B006 - Interface Control Documents
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AT
| UNDEFINED |
| Lot |
CDRL B007 - SI IPT Presentation
CDRL B007 - Systems Integration Integrated Product Team (SI IPT) Presentation
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AU
| UNDEFINED |
| Lot |
CDRL B008 - SI IPT Minutes and Action It
CDRL B008 - Systems Integration Integrated Product Team (SI IPT) Minutes and Action Items
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AV
| UNDEFINED |
| Lot |
CDRL B009 - Data Management SOP
CDRL B009 - Data Management Standard Operating Procedure (SOP)
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AW
| UNDEFINED |
| Lot |
CDRL B010 - TA-155-24
CDRL B010 - TA-155-24
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AX
| UNDEFINED |
| Lot |
CDRL C001 - Unit Functional Test Results
CDRL C001 - Unit Functional Test Results
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AY
| UNDEFINED |
| Lot |
CDRL C002 - Test Data
CDRL C002 - Test Data
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011AZ
| UNDEFINED |
| Lot |
CDRL C003 - Test Strategy
CDRL C003 - Test Strategy
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BA
| UNDEFINED |
| Lot |
CDRL C004 - Detailed Test Plan
CDRL C004 - Detailed Test Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BB
| UNDEFINED |
| Lot |
CDRL C005 - Test Case
CDRL C005 - Test Case
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BC
| UNDEFINED |
| Lot |
CDRL C006 - Test Scripts
CDRL C006 - Test Scripts
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BD
| UNDEFINED |
| Lot |
CDRL C007 - Software Roll-back Plan
CDRL C007 - Software Roll-back Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BE
| UNDEFINED |
| Lot |
CDRL C008 - GAT Scorecard
CDRL C008 - Government Acceptance Testing (GAT) Scorecard
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BF
| UNDEFINED |
| Lot |
CDRL C009 - Test Incident Report
CDRL C009 - Test Incident Report with Root Cause Analysis (RCA) and Resolution
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BG
| UNDEFINED |
| Lot |
CDRL C010 - Final Test Report
CDRL C010 - Final Test Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BH
| UNDEFINED |
| Lot |
CDRL C011 - HP ALM Report
CDRL C011 - Hewlett Packard Application Lifecycle Management (HP ALM®) Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BJ
| UNDEFINED |
| Lot |
CDRL D001 - Change Request
CDRL D001 - Change Request
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BK
| UNDEFINED |
| Lot |
CDRL D002 - Engineering Change Proposal
CDRL D002 - Engineering Change Proposal
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BL
| UNDEFINED |
| Lot |
CDRL D003 - Technical Data Package CM.07
CDRL D003 - Technical Data Package for a Product Baseline (CM.070) for each patch set.
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BM
| UNDEFINED |
| Lot |
CDRL D004 - Configuration Management Pla
CDRL D004 - Configuration Management Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BN
| UNDEFINED |
| Lot |
CDRL D005 - CCB Brief
CDRL D005 - Configuration Control Board (CCB) Brief
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BP
| UNDEFINED |
| Lot |
CDRL D006 - Change Request Evaluation
CDRL D006 - Change Request Evaluation
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BQ
| UNDEFINED |
| Lot |
CDRL D007 - Software Build
CDRL D007 - Software Build
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BR
| UNDEFINED |
| Lot |
CDRL D008 - Installation & Release Notes
CDRL D008 - Installation and Release Notes
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BS
| UNDEFINED |
| Lot |
CDRL D009 - Release Plan
CDRL D009 - Release Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BT
| UNDEFINED |
| Lot |
CDRL D010 - 30/60/90 Day Release Schedul
CDRL D010 - 30/60/90 Day Release Schedule
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BU
| UNDEFINED |
| Lot |
CDRL D011 - Production Software Baseline
CDRL D011 - Production Software Baseline Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BV
| UNDEFINED |
| Lot |
CDRL D012 - Assignment, Prioritization, CDRL D012 - Assignment, Prioritization, and Scheduling Spreadsheet
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BW
| UNDEFINED |
| Lot |
CDRL D013 - Data Quality Report
CDRL D013 - Data Quality Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BX
| UNDEFINED |
| Lot |
CDRL D014 - SDE Baseline Report
CDRL D014 - Solution Development Environment (SDE) Baseline Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BY
| UNDEFINED |
| Lot |
CDRL D015 - Config Status Account Report
CDRL D015 - Configuration Status Accounting Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011BZ
| UNDEFINED |
| Lot |
CDRL D016 - PCA Report
CDRL D016 - Physical Configuration Audit (PCA) Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CA
| UNDEFINED |
| Lot |
CDRL D017 - Quarterly Code Migration
CDRL D017 - Quarterly Code Migration
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CB
| UNDEFINED |
| Lot |
CDRL D018 - Product Baseline
CDRL D018 - Product Baseline Report (CM. 70)
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CC
| UNDEFINED |
| Lot |
CDRL E001 - Cybersecurity Status
CDRL E001 - Cybersecurity Status Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CD
| UNDEFINED |
| Lot |
CDRL E002 - Security POAM
CDRL E002 - Security Plan of Actions and Milestones (POAM)
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CE
| UNDEFINED |
| Lot |
CDRL E003 - Cybersecurity DTP
CDRL E003 - Cybersecurity Detailed Test Plan (DTP)
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CF
| UNDEFINED |
| Lot |
CDRL E004 - Cybersecurity Risk Assessm't
CDRL E004 - Cybersecurity Risk Assessment
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CG
| UNDEFINED |
| Lot |
CDRL F001 - KB Recommendations
CDRL F001 - Knowledge Base (KB) Recommendations
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CH
| UNDEFINED |
| Lot |
CDRL F002 - Training Recommendations
CDRL F002 - Training Recommendations
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CJ
| UNDEFINED |
| Lot |
CDRL F003 - Training Study
CDRL F003 - Training Study
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CK
| UNDEFINED |
| Lot |
CDRL F004 - Training Schedule with POAM
CDRL F004 - Training Schedule with Plan of Actions and Milestones (POAM)
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CL
| UNDEFINED |
| Lot |
CDRL F005 - Status Reports
CDRL F005 - Status Reports
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CM
| UNDEFINED |
| Lot |
CDRL F006 - Training Material Update
CDRL F006 - Training Material Update
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CN
| UNDEFINED |
| Lot |
CDRL F007 - Training Update
CDRL F007 - Training Update
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CP
| UNDEFINED |
| Lot |
CDRL F008 - Training Delivery
CDRL F008 - Training Delivery
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CQ
| UNDEFINED |
| Lot |
CDRL F009 - Student Course Critiques
CDRL F009 - Student Course Critiques
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CR
| UNDEFINED |
| Lot |
CDRL F010 - Instructor Review Form
CDRL F010 - Instructor Review Form
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CS
| UNDEFINED |
| Lot |
CDRL F011 - Post Training Analysis and R
CDRL F011 - Post Training Analysis and Recommendation
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CT
| UNDEFINED |
| Lot |
CDRL F012 - Gold Disk Image w/Rel Notes
CDRL F012 - Gold Disk Image with Release Notes
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CU
| UNDEFINED |
| Lot |
CDRL F013 - User Productivity Kit
CDRL F013 - User Productivity Kit
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CV
| UNDEFINED |
| Lot |
CDRL G001 - RAM Report
CDRL G001 - Weekly Reliability, Availability, and Maintainability (RAM) Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CW
| UNDEFINED |
| Lot |
CDRL G002 - Property Inventory
CDRL G002 - Property Inventory Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CX
| UNDEFINED |
| Lot |
CDRL G003 - Equipment Custody Record
CDRL G003 - Equipment Custody Record//DD1149
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CY
| UNDEFINED |
| Lot |
CDRL G004 - License Report
CDRL G004 - License Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011CZ
| UNDEFINED |
| Lot |
CDRL G005 - Warranty Report
CDRL G005 - Warranties and Warranty Actions Report
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DA
| UNDEFINED |
| Lot |
CDRL G006 - Hardware & Software Refresh
CDRL G006 - Hardware and Software Refresh Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DB
| UNDEFINED |
| Lot |
CDRL H001 - System Documentation
CDRL H001 - System Documentation
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DC
| UNDEFINED |
| Lot |
CDRL H002 - System Engineering Mgmt Plan
CDRL H002 - System Engineering Management Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DD
| UNDEFINED |
| Lot |
CDRL H003 - Software Development Plan
CDRL H003 - Software Development Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DE
| UNDEFINED |
| Lot |
CDRL H004 - RICECPW Code
CDRL H004 - RICECPW (Reports, Interfaces, Customizations, Extensions, Configurations, Personalizations, And Workflows) Code
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DF
| UNDEFINED |
| Lot |
CDRL H005 - Systems Engineering SEPP
CDRL H005 - Systems Engineering (SE) Sustaining Engineering Process Plan (SEPP)
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DG
| UNDEFINED |
| Lot |
CDRL H006 - Systems Engineering IPT
CDRL H006 - Systems Engineering IPT Presentation and Materials
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DH
| UNDEFINED |
| Lot |
CDRL H007 - Systems Engineering IPT data
CDRL H007 - Systems Engineering IPT Meeting Minutes and Action Items
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DJ
| UNDEFINED |
| Lot |
CDRL J001 - Project Kickoff Brief
CDRL J001 - Project Kickoff Brief
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DK
| UNDEFINED |
| Lot |
CDRL J002 - Project Management Plan
CDRL J002 - Project Management Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DL
| UNDEFINED |
| Lot |
CDRL J003 - Release Management Schedule
CDRL J003 - Release Management Schedule
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DM
| UNDEFINED |
| Lot |
CDRL J004 - IPMR
CDRL J004 - Integrated Program Management Report (IPMR)
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DN
| UNDEFINED |
| Lot |
CDRL J005 - Quality Management Plan
CDRL J005 - Quality Management Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DP
| UNDEFINED |
| Lot |
CDRL J006 - Program Mgmt Review Brief
CDRL J006 - Program Management Review Brief
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DQ
| UNDEFINED |
| Lot |
CDRL J007 - Meeting Minutes
CDRL J007 - Meeting Minutes
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DR
| UNDEFINED |
| Lot |
CDRL J008 - Transition-In Plan
CDRL J008 - Transition-In Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
0011DS
| UNDEFINED |
| Lot |
CDRL J009 - Transition-Out Plan
CDRL J009 - Transition-Out Plan
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Core PDSS Services CY2
The Contractor shall furnish and deliver to the Government the Core PDSS Services for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraphs:
(3.1) Service Management (3.2) Service Operations (Enterprise Service Desk, GOC) (3.3) GCSS-MC Production/PSS Sustainment (3.5) Enterprise Training and Training Devices (3.6) Product Lifecycle Support (3.7) Service Transition (Change Requests) (3.8) System Engineering Supporting Activities
TARGET COST
TARGET PROFIT
TOTAL TARGET PRICE
CEILING PRICE
SHARE RATIO ABOVE TARGET
SHARE RATIO BELOW TARGET
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) C
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) G
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system as detailed in PWS paragraph 3.4 EXCEPT the Contractor will do so at a Government supplied facility and on a Government supplied hardware as detailed in PWS paragraph 3.9.12. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Core PDSS Services CY3
The Contractor shall furnish and deliver to the Government the Core PDSS Services for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraphs:
(3.1) Service Management (3.2) Service Operations (Enterprise Service Desk, GOC) (3.3) GCSS-MC Production/PSS Sustainment (3.5) Enterprise Training and Training Devices (3.6) Product Lifecycle Support (3.7) Service Transition (Change Requests) (3.8) System Engineering Supporting Activities
TARGET COST
TARGET PROFIT
TOTAL TARGET PRICE
CEILING PRICE
SHARE RATIO ABOVE TARGET
SHARE RATIO BELOW TARGET
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) C
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) G
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system as detailed in PWS paragraph 3.4 EXCEPT the Contractor will do so at a Government supplied facility and on a Government supplied hardware as detailed in PWS paragraph 3.9.12. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Core PDSS Services CY4
The Contractor shall furnish and deliver to the Government the Core PDSS Services for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraphs:
(3.1) Service Management (3.2) Service Operations (Enterprise Service Desk, GOC) (3.3) GCSS-MC Production/PSS Sustainment (3.5) Enterprise Training and Training Devices (3.6) Product Lifecycle Support (3.7) Service Transition (Change Requests) (3.8) System Engineering Supporting Activities
TARGET COST
TARGET PROFIT
TOTAL TARGET PRICE
CEILING PRICE
SHARE RATIO ABOVE TARGET
SHARE RATIO BELOW TARGET
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) C
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) G
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system as detailed in PWS paragraph 3.4 EXCEPT the Contractor will do so at a Government supplied facility and on a Government supplied hardware as detailed in PWS paragraph 3.9.12. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Core PDSS Services CY5
The Contractor shall furnish and deliver to the Government the Core PDSS Services for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraphs:
(3.1) Service Management (3.2) Service Operations (Enterprise Service Desk, GOC) (3.3) GCSS-MC Production/PSS Sustainment (3.5) Enterprise Training and Training Devices (3.6) Product Lifecycle Support (3.7) Service Transition (Change Requests) (3.8) System Engineering Supporting Activities
TARGET COST
TARGET PROFIT
TOTAL TARGET PRICE
CEILING PRICE
SHARE RATIO ABOVE TARGET
SHARE RATIO BELOW TARGET
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 3 |
| Months |
Contract Transition - OUT
The Contractor shall furnish and deliver to the Government contract transition products for GCSS-MC. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
3.11 Contract Transition
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) C
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
| ITEM NO |
| SUPPLIES/SERVICES |
| MAX QUANTITY |
| UNIT |
| UNIT PRICE |
| MAX AMOUNT |
| 12 |
| Months |
Solution Development Environment (SDE) G
The Contractor shall furnish and deliver to the Government on call and extended shift support for the GCSS-MC system as detailed in PWS paragraph 3.4 EXCEPT the Contractor will do so at a Government supplied facility and on a Government supplied hardware as detailed in PWS paragraph 3.9.12. Performance shall be as set forth in the GCSS-MC Performance Work Statement (PWS) paragraph:
MAX
CLAUSES INCORPORATED BY FULL TEXT
52.216-18 ORDERING. (OCT 1995)
(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from Date of Contract Award through Sixty-Six (66) Months After Contract Award.
(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.
(c) If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.
(End of clause)
Section C - Descriptions and Specifications
PERFORMANCE WORK STATEMENT
PERFORMANCE WORK STATEMENT
| 1 | OVERVIEW | 63 |
| 1.1 | SCOPE | 63 |
| 1.2 | PROGRAM BACKGROUND | 63 |
| 1.3 | SYSTEM DESCRIPTION | 65 |
| 2 | GENERAL REQUIREMENTS | 67 |
| 3 | SPECIFIC REQUIREMENTS | 67 |
| 3.1 | SERVICE MANAGEMENT | 67 |
| 3.2 | SERVICE OPERATIONS | 69 |
| 3.3 | GCSS-MC PRODUCTION/PSS ENVIRONMENT SUSTAINMENT | 80 |
| 3.4 | SOLUTION DEVELOPMENT ENVIRONMENT | 82 |
| 3.5 | ENTERPRISE TRAINING AND TRAINING DEVICES | 84 |
| 3.6 | PRODUCT LIFECYCLE SUPPORT | 87 |
| 3.7 | SERVICE TRANSITION | 89 |
| 3.8 | SYSTEMS ENGINEERING SUPPORTING ACTIVITIES | 92 |
| 3.9 | FUTURE INITIATIVES | 104 |
| 3.10 | PROGRAM MANAGEMENT | 106 |
| 3.11 | CONTRACT TRANSITION | 110 |
| 3.12 | ADDITIONAL REQUIREMENTS | 111 |
| 3.13 | AMERICANS WITH DISABILITIES ACT (ADA) | 112 |
| 4 | APPLICABLE REFERENCES, STANDARDS AND POLICIES | 112 |
| 5 | NOTIONAL DELIVERABLES/DELIVERY SCHEDULE | 114 |
| 6 | GOVERNMENT FURNISHED EQUIPMENT | 114 |
| 7 | ACCESS TO GOVERNMENT FACILITIES | 114 |
| 8 | GOVERNMENT FURNISHED MATERIALS | 114 |
| 9 | GOVERNMENT FURNISHED INFORMATION | 115 |
| 10 | TRAVEL AND OTHER DIRECT COSTS (ODC) | 115 |
| 11 | SECURITY REQUIREMENTS | 115 |
| 11.1 | ORGANIZATION | 115 |
| 11.2 | PERSONNEL | 115 |
| 11.3 | OPERATIONS SECURITY (OPSEC) REQUIREMENTS | 119 |
| 11.4 | DATA HANDLING AND USER CONTROLS | 119 |
| 12 | COMMON ACCESS CARDS (CAC) REQUIREMENT | 120 |
Tables
| Table 1: GCSS-MC/LCM Increment 1 PDSS Activities | 63 |
| Table 2: RICECPW Definitions | 66 |
| Table 3: GCSS-MC/LCM Increment 1 System Interface Capability Groupings | 73 |
| Table 4: Service Desk Metrics | 78 |
| Table 5: Key Personnel | 109 |
| Table 6: Reference Document List | 112 |
Figures
| Figure 1: GCSS-MC/LCM Increment 1 Logistics Business Processes & Sub-Processes | 64 |
| Figure 2: Reliability Formula | 88 |
| Figure 3: Operational Availability Formula | 88 |
| Figure 4: Maintainability Formula | 88 |
| Figure 5: Systems Engineering Process | 93 |
| Figure 6: GCSS-MC Configuration Management Process | 100 |
1. OVERVIEW
0. SCOPE
This Performance Work Statement (PWS) sets forth the requirements for the Offeror to provide Post Deployment System Support (PDSS) for the Global Combat Support System – Marine Corps/Logistics Chain Management (GCSS-MC/LCM) Increment 1 system. The scope of support includes: Service Management, Service Operations (Enterprise Service Desk and GCSS-MC Operations Center (GOC) support for the GCSS-MC/LCM Increment 1 production system); Production and Pre-Production system sustainment; Solution Development Environment; Enterprise Training & Training Devices; Product lifecycle support; and Service Transition for Change Requests (CRs) and Engineering Change Proposals (ECPs). The Scope also includes optional tasks to support GCSS-MC future initiatives. The Offeror shall follow established DoD, systems engineering, software engineering, and program processes, policies and regulations in executing defined tasks. Not all tasks found in the base contract’s PWS will necessarily be required or executed during a single Task Order. Successful Performance of this PWS and subsequent Task Orders will require interfacing with a multitude of personnel from multiple Government and contractor agencies, such as, but not limited to the GCSS-MC Program Management Office (PMO); Marine Corps Enterprise Information Technology Services (MCEITS); Marine Corps Cyber Operations Group (MCCOG); Kansas City Information Technology Center (KCITC); and other vendors and Contractors as identified by the Government.
0. PROGRAM BACKGROUND
GCSS-MC/LCM Family of Systems (FoS) is the technology centerpiece for logistics modernization in the Marine Corps. It provides accurate, near real time integrated logistics information and enterprise-wide visibility of logistics data, enabling Marines to make informed decisions about the logistics chain commensurate with the operational tempo. GCSS-MC/LCM Increment 1 began full sustainment in December 2015.
The term “system” will be used interchangeably with GCSS-MC/LCM Increment 1 throughout the body of this document to refer to GCSS-MC/LCM Increment 1, inclusive of its software, hardware, firmware, and hosting environment. The term “application” refers to the Oracle Enterprise Business Suite (EBS) and other software components of the system. PDSS activities required to support the system are consistent with Defense Acquisition System Operations and Support activities, Milestone C Phase, and are captured in Table 1: GCSS-MC/LCM Increment 1 PDSS Activities
| Enterprise Service Desk |
| Incident and Problem Management |
| System and Database Administration |
| System Integration |
| Interface & Data Management |
| Application Sustainment/Development |
| Information Assurance/Cybersecurity |
| Configuration/Change Management |
| Defect Management |
| Engineering Change Proposals |
| Asset Tracking |
| Training & Training Devices Management |
Table 1: GCSS-MC/LCM Increment 1 PDSS Activities GCSS-MC/LCM Increment 1 provides the Marine Air-Ground Task Force (MAGTF) and Supporting Establishment with an integrated, distributed logistics capability to plan, manage, execute, and monitor logistics business processes and sub-processes as depicted in Figure 1 below. Specific functions include asset visibility, supply, maintenance, readiness, task organization, request tracking, and financial information. It supports over 22,000 enterprise users from over 75 worldwide locations in both garrison and deployed environments. GCSS-MC/LCM Increment 1 is the first system in the portfolio and serves as the starting point for addressing several key shortfalls impacting the logistics community, including: multiple entry points for submitting and managing requests, a lack of enterprise asset visibility, inefficient capacity management and enterprise-wide standard processes, and the inability to monitor asset availability and maintain situational awareness. Figure 1 depicts current logistics business processes and sub-processes supported by GCSS-MC/LCM Increment 1.
| Business Process |
| Business Sub Process |
| Business Process |
| Business Sub Process |
| Request Management |
| Create or Update Service Request |
| Maintenance |
| Field Maintenance with Replacement Parts |
Request for Service
Create Preventative Maintenance Schedule
Mass Transfer of Install Base Ownership
Readiness
Retire Install Base Items
Repair with Tasks
Maintenance-Related Returns
Create Warranty Contract
Request for Supply
Discrete Manufacturing
Request for Technical Assistance
OBIEE Reports
| Create and Maintain Accountable and Responsible Officers |
| Finance |
| Create Budget |
Flagging Install Base Items for Readiness
Depreciate Assets
OBIEE Reports
Automated Processes
| Supply |
| Order Management Execution |
Budget Inquiry
Secondary Repairable or T/E Items
Perform Period End Account Maintenance
Advance Supply Chain Planning
Year End Close
Miscellaneous Inventory Transactions
Funds Check Internal
Classify/Declassify SECREP
ERS Invoices Created and Matched to Purchase Orders
Requisition to Receipt
New Year Open
Demand Planning
General Ledger Journal and Account Inquiry
Spares Management Minimum/Maximum Planning
Period End Processing and Reporting
Item Master and Bill of Materials (BOM)
Update Value of Fixed Assets
Inquiries and Reports
OBIEE Reports
| Forecasting |
| System Administration |
| Task Organization |
Inventory Minimum/Maximum Planning
Daily Business Intelligence
Add New System Item
Reports
Readiness
User Management
Return of Spares
Tools
Supply Costing
Login
Quality
Logout
Warehouse Management
Figure 1: GCSS-MC/LCM Increment 1 Logistics Business Processes & Sub-Processes In 2015, GCSS-MC/LCM Increment 1 fielded Release 1.1.1, providing an interim deployable capability for GCSS-MC users either preparing to operate or operating in forward deployed environments. Release 1.1.1 includes an Enterprise Automated Task Organization (EATO) capability, Mobile Field Service (MFS) technology, and integration of a Tactical Wide Area Network (WAN) optimization solution. EATO provides Marines the ability to create task-organized units that can execute logistics chain management functions. MFS provides a GCSS-MC user the ability to perform limited supply and maintenance functions in the absence of a network connection. However, this functionality is not currently being utilized. The Tactical WAN optimization solution is comprised of a suite of Commercial Off-the-Shelf (COTS) Riverbed Steelhead Appliances and Steelhead Mobile Controller hardware that is integrated into the GCSS-MC/LCM system architecture to optimize deployed GCSS-MC user sessions and reduce latency caused by poor tactical network connections. In addition, GCSS-MC/LCM Increment 1 was configured to support advanced warehouse management functions. This capability will be fully fielded in 2QFY19.
0. SYSTEM DESCRIPTION
The GCSS-MC/LCM Increment 1 system is an integrated composite Enterprise Resource Planning (ERP) system with the Oracle EBS product at its core. Components of this integrated system include a customized Common Access Card (CAC)-enabled authentication architecture with role based authorization, a reporting capability handled by the Oracle Business Intelligence Enterprise Edition (OBIEE); an Advanced Planning Suite (APS); a Mobile Field Service (MFS) application; and customized workflows in support of 20+ external partners via 40+ interfaces utilizing the Oracle Service Oriented Architecture (SOA) tools with Business to Business (B2B) functionality. GCSS-MC/LCM increment 1 is comprised of 3 “instances” that consist of six environments serving different purposes: At the KCITC instance, the Production (PROD) and Production Support System (PSS) environments are contained. Within the Solution Development Environment (SDE) instance, the Development (DEV), Configuration Management (CM) and Training environments are contained. The Mobile Training Suites (MTS) instance is housed within its own environment. The PROD and PSS environments reside within the same hardware system but are logically separated. The DEV, CM, and training environments also share common hardware but are logically separated. The Training environment, although it can be hosted on shared hardware, is a separate environment that allows for the development, testing, and dissemination of training system updates and training material. The MTSs are utilized by the Formal Learning Centers (FLCs) and each of the major commands to conduct sustainment training of the GCSS-MC/LCM Increment 1 system. Each instance has its own environment of the GCSS-MC/LCM Increment 1 application to support its function. The following subparagraphs provide further description of the GCSS-MC environments.
Enterprise Production System The Enterprise Production System, commonly referred to as PROD, is comprised of Oracle Engineered Hardware (OEHW) with the Exadata 6-2 as its foundation. The Production system was located at the MAGTF Information Technology Support Center-East (MITSC-East), Camp Lejeune, NC. A migration to the Exadata 6-2 system in the Kansas City Information Technology Center (KCITC), Kansas City, MO, was completed in 2017. The GCSS-MC/LCM Increment 1 Production system is web-accessible to over 25,000 worldwide users, serving between 5,000 and 6,600 distinct users per day, with a daily maximum concurrent usage of 1,200 to 1,650 users.
Production Support System The PSS resides on the same hardware as the Production system but is logically separated from the Production environment. The PSS is used to conduct Government Acceptance Testing (GAT) and the staging of changes before they are deployed to the Production system. The term “Production” or “Production System” used in this solicitation shall refer to the Enterprise Production System and the Production Support System unless otherwise stated.
Solution Development Environment The GCSS-MC/LCM Solution Development Environment (SDE) resided in the Carpathia facility near Dulles, VA. However, a new SDE was established at El Segundo, CA in CY17. The new SDE system mirrors the R12 Production environment located at KCITC. The SDE provides for the development, testing, troubleshooting and CM of the GCSS-MC R12 application. The Contractor shall establish their own SDE after the Contractor “transition-in”period is complete. An SDE consists of the hardware and software to create the DEV and CM environments and has the ability to include additional concurrent environments. The DEV provides an environment for application development, troubleshooting, and unit testing. Developed changes and solutions are promoted to the CM environment, which mirrors the R12 Production environment and is used for integration level testing and troubleshooting. The SDE also serves as a staging area for changes awaiting promotion to the PSS for GAT. The code and build repositories are also co-located in the SDE.
Mobile Training Suites The Mobile Training Suites (MTSs) provide a stand-alone capability to deliver GCSS-MC training at the user location where network connectivity to the Enterprise Training environment is not available. MTSs consist of hardware, software, database, documentation, and procedures used in the training of GCSS-MC/LCM Increment 1 users and key personnel on the GCSS-MC/LCM Increment 1 system and processes. MTSs are built within portable enclosures so they can be easily transported, set up, and stored at any training environment. MTS cases consist of a server, storage array, 24 laptops, switches to connect the laptops to the server/array, and all ancillary equipment to have a complete computer-based classroom. As curriculum is developed or updated, a Gold Disk image is sent to each major command and the image is uploaded to the MTS. MTSs are deployed to various locations worldwide.
2. System Software/Oracle Enterprise Business Suite (EBS) In addition to EBS’s out of-the-box functionality, GCSSMC/LCM Increment 1 has implemented Marine Corps customizations referred to as RICECPW (Reports, Interfaces, Customizations, Extensions, Configurations, Personalizations, and Workflows) adapting the EBS to meet Marine Corps specific requirements. Table 2 provides a brief definition of the RICECPW objects. Increment 1 has implemented 250 RICE objects into the current production baseline. The system is upgrading to Release 12 (R12) with a scheduled implementation in December 2017. The R12 introduces CPW and an extension upgrade which brings total RICECPW to 277. Additionally, the Warehouse Management System (WMS) module will introduce new RICECPW when it is implemented in the first quarter of 2018.
| RICECPW Object |
| Definition |
| Reports |
| Unique to the Marine Corps Supply and Maintenance capabilities |
| Interfaces |
| GCSS-MC/LCM connections to external systems. Increment 1 has approximately 40 interfaces |
| Conversions |
| Programs to transfer data from legacy systems to the new system. Most Increment 1 conversions are now shut off as the systems conversion is completed |
| Enhancements (or Extensions) |
| Changes to the existing EBS application that add Marine Corps functionality |
| Configurations |
| Profile options, user-defined flex fields, function and data security setups |
| Personalization |
| New prompts, titles, text, added. Existing prompt and title changes, reordering of items or regions workflows. How content is routed for review, approval, and release to the system. |
| Workflows |
| Content routing process for review, approval, and release to the system |
Table 2: RICECPW Definitions In addition to Oracle EBS, the system includes the use of other Oracle COTS products, including: Oracle Identity Management (OIM), Oracle Access Manager (OAM), Oracle Internet Directory (OID), SOA Suite, Weblogic Server, Webcache and WebGate, Mobile Field Service (MFS), Oracle Business Intelligence Enterprise Edition (OBIEE), Oracle Enterprise Manager (OEM), Oracle Business Availability Manager (BAM), Oracle Advanced Supply Chain Planning (ASCP), and Oracle Database 11g.
2. Application Implementation Methodology and Documentation The GCSS-MC/LCM Increment 1 system architecture, design, interfaces, customizations, test scripts, operations procedures, and knowledge management tools have been developed using Oracle’s Application Implementation Methodology (AIM). AIM is Oracle’s project management methodology and implementation strategy. AIM provides documentation templates that support the tasks that must be performed in running and managing projects successfully.
GCSS-MC/LCM Increment 1 also adopted Oracle’s Unified Method (OUM), which is a standards-based method with roots in the Unified Process. OUM is business-process and use-case driven. OUM includes support for the Unified Modeling Language (UML). GCSSMC/LCM Increment 1 Release 1.1 uses AIM. GCSSMC/LCM Increment 1 Release 1.1.1 further introduces OUM. Customizations, Personalizations, and Workflows were added to support the R12 technical upgrade. A list of GCSS-MC/LCM Increment 1 AIM and OUM documents are found in Section J, Attachment 3.
1. GENERAL REQUIREMENTS
All Contract Data Requirements List (CDRL) deliverables shall be prepared in accordance with DoD Manual 5200.01, Volume 4, DoD Information Security Program: Controlled Unclassified Information (CUI), and submitted to the Contracting Officer’s Representative (COR). The COR is responsible for tracking and accepting CDRL deliverables.
Contractor personnel shall display badges or other visible identification that identifies them as Contractor personnel whenever they are in meetings with Government personnel. In addition, Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence with Government personnel.
1. SPECIFIC REQUIREMENTS
Non-disclosure agreements provided by the Government are required for all contractor personnel supporting the contract. The Contractor shall coordinate all non-disclosure agreements necessary to interface with other contractors supporting this PWS in accordance with Federal Acquisition Regulation (FAR) 9.505-4. Copies of all non-disclosure agreements required for this contract shall be provided to the Contracting Officer and COR.
The Contractor shall maintain a static Internet Protocol (IP) address for individuals assigned to this contract. A static IP is required to access the tools required to conduct systems engineering, software development, code and configuration management, asset management, infrastructure management, and test activities specified in this PWS.
2. SERVICE MANAGEMENT
Service Level Management (SLM) provides a framework for managing Information Technology (IT) by ensuring services are defined, levels of service required to support business processes are contractual, and Service Level Agreements (SLAs) are developed and implemented to formalize and document agreements between organizations and entities. SLM processes establish clear goals for service delivery so that success factors can be established, measured, and reported. The GCSS-MC PMO has developed a metrics management plan documenting Key Performance Indicators (KPI) and metrics established for GCSS-MC/LCM Increment 1. On occasion the Operating Forces conduct User Performance Assessments (UPAs) to measure GCSS-MC/LCM Increment 1 performance against established performance objectives.
The Contractor shall establish SLM and implement a framework for managing required levels of service and service delivery goals. The Contractor shall assess current system performance and provide recommendations to enhance Quality of Service (QoS). The Contractor shall manage, monitor, and report QoS. The Contractor shall use industry best practices such as benchmarking and trend analysis to measure and enhance system performance. As new services are identified, the Contractor shall assist with defining the level of performance and capacity requirements to implement the service.
The GCSS-MC PMO has developed Level 3 process maps for fifteen (15) key sustaining engineering processes that define how GCSS-MC/LCM Increment 1 is maintained and are included as part of the solicitation’s Technical Data Package. The fifteen (15) key processes are found in Section J, Attachment 2, SDE Technical Data Package. The key processes are depicted in the GCSS-MC/LCM Program Sustaining Engineering Plan Version 1.0, Figure 6: end to end processes, page 21. Level 3 processes are documented in “Process Analysis and Narrative” documents for each of the sustaining engineering processes. The Contractor shall coordinate and co-chair a quarterly Systems Engineering (SE) Process Integrated Product Team (IPT) and present SE process status, metrics and trends, as requested (CDRL A007). The Contractor shall identify, communicate, discuss, plan, and execute approaches to improve SE processes and, metrics. The Contractor shall update annually the SE Sustaining Engineering Process Plan (CDRL H005) and update each process “Process Analysis and Narrative” document. For candidate processes approved by the SE Process IPT, the Contractor shall develop supporting Process Narrative documents for SE Process IPT approval.
Deliverables CDRL A007 Trend Analysis CDRL H005 SE Sustaining Engineering Process Plan
0. System Performance and Metric Analysis The GCSS-MC/LCM Increment 1 System Process Performance Metrics Management Plan describes the methods used to define, manage, track, and report GCSS-MC/LCM Increment 1 performance goals, requirements, and associated sustaining engineering process metrics. GCSSMC/LCM Increment 1 metrics are used to establish a system performance baseline for measuring performance over time. Performance data is collected and evaluated to identify trends and opportunities for continual service improvement.
Within the PMO, the GCSS-MC Chief Engineer is responsible for the implementation and evaluation of the Metrics Management Plan. The PDSS lead engineer is responsible for the collection, reporting, assessment, and improvement of GCSS-MC/LCM Increment 1 performance metrics. The Contractor sustaining engineering process owners are responsible for identifying process specific metrics, collecting and analyzing them, creating process IPT presentations and materials (CDL H006), presenting metrics and recording minutes and action items (CDRL H007) for the SE Process IPT.
The Contractor shall evaluate GCSS-MC/LCM Increment 1 system performance requirements, and the Metrics Management Plan and measurement techniques. The Contractor shall apply IT and industry best practice and provide recommendations (CDRL A001) to enhance the effectiveness of evaluating system performance and QoS. The objective is to implement meaningful metrics that enable the PMO to make informed investment decisions to further enhance sustainment of the GCSS-MC/LCM Increment 1 system.
Deliverables CDRL A001 System Performance and Metric Analysis and Recommendations CDRL H006 Systems Engineering IPT presentation and materials CDRL H007 Systems Engineering IPT minutes and Action Items
0. Service Agreements To achieve defined service levels, the PMO has established several SLAs and Memoranda of Agreement (MOAs) with external service providers, including MITSC-E, MCEITS, KCITC and the Naval Systems Engineering Resource Center (NSERC).
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