Amendment 02_QandA Sheet.pdf

Solicitation No. M67400-26-Q-2001 On-site Program Support Services for III MEF Surgeon's Office in Okinawa, Japan

Questions & Answers

No. Page Section Paragraph Question Government's Answer

Is this is a follow-on requirement or a new contract? If it is a follow on contract, could you please provide the incumbent contract number and the awarded price?

M67400-23-P-0002, Total awarded amount: $144,303.00.

2 Please provide the name of the company currently providing these services. HR Staff Management, Inc.

How many people are currently working under this contract? The current contract employs 1 personnel who provides on-site program support services for the III MEF Surgeon’s Office. The new contract is expected to maintain a similar workforce size.

How many people are required to perform under this contract? The contract requires 1 contractor personnel to perform the on-site program support services for the III MEF Surgeon’s Office, in line with the existing staffing levels.

Please confirm if this requirement is a full-time or part-time position?

The position for this contract is expected to be full-time. The contractor will be required to work from 0730 to 1630, Monday through Friday, with possible duties on weekends or federal holidays based on operational needs.

6 2 1.2

How many days the training/course will be (e.g. how many days in a year)?

The contract stipulates a one-time completion at a 4-day Medical Services Professionals course in Jacksonville, FL for contractor personnel in the base performance year. This course is required for credentialing and program-specific training. It can also be accomplished via MS Teams and does not require in person attendence or travel.

Will the government provide SOFA or Logistical support for this role? Yes. Please reference DFARS 252.225-7976 Contractor Personnel Performing in Japan in page 15 through 24 of the Solicitation.

Is the current contract a 1 FTE contract? Yes, the current contract employs 1 Full-Time Equivalent (FTE) personnel who performs the required duties for the III MEF Surgeon’s Office. The new contract is expected to require the same staffing level.

9 2 1.2 1.2

It states a minimum of 3 tasks the contractor shall provide. These are extensive duties. How many FTE’s does the government expect the contractor to perform these duties?

New Question to follow: If the government will provide FTE count, can it also provide position title and job description for each FTE?

New Question: If the government is proposing a level of effort contract and we are to propose the FTEs to assign, we will need much more level of effort workload data.

•Workload by task, and those not noted but required by the regulations, policies, and guidance provided in Section 6.0 •Organizational breakout of level of effort, to include all meetings to be organized, prepare for, and attend.

•Credentialing workload and associated tasks, to include but not limited to those covered in Section 3.0

The government expects 1 Full-Time Equivalent (FTE) to perform the duties outlined in the Performance Work Statement (PWS). These duties include administrative tasks, credentialing, and quality assurance functions across various units within III MEF.

The position title for this FTE is Program Support Specialist, and the job description includes tasks related to credentialing, administrative support, and ensuring compliance with quality assurance programs as outlined in Sections

3.0 and 6.0 of the PWS.

Regarding the level of effort contract and further workload data, the government does not provide specific workload breakdowns or detailed task-level estimates. Vendors are encouraged to review the PWS, which outlines the required tasks and deliverables, and use this to determine an appropriate level of effort for staffing proposals. The government expects vendors to propose FTEs based on these outlined tasks, which include credentialing workload, meetings, and supporting documentation requirements.

10 2 1.2 1.2

Are these the duties the current contractor is providing? If yes, how many FTEs are they providing to perform these duties?

Yes, the current contractor is providing the duties outlined in the Performance Work Statement (PWS), including credentialing, quality assurance, and administrative support tasks for the III MEF Surgeon’s Office. The incumbent contractor is currently providing 1 Full-Time Equivalent (FTE) to perform these duties.

Questions & Answers

No. Page Section Paragraph Question Government's Answer

11 2 1.2 1.2

It mentions a 4 day course in Jacksonville FL. Are all the FTEs expected to attend this course? If not, who is expected to attend?

New Question: If there is an incumbent, has their staff attended the course? When is the course available to take? How long is the course, and how often is the course available to take?

Yes, contractor personnel assigned to this contract are required to complete the 4-day Medical Services Professionals course in Jacksonville, FL as part of their credentialing training. It can be accomplished via MS Teams.

The incumbent contractor's staff has attended the course, as it is a mandatory requirement for credentialing under the contract. The course is available once per year. The next available session is expected in the first quarter of 2026.

The course duration is 4 days.

12 3 3.0 3.1

Approximately how many credentialing files are reviewed by the contractor staff per year?

The contractor is expected to review approximately 140 credentialing files per year as part of their duties for the III MEF Surgeon’s Office. The exact number may vary depending on staffing changes, new appointments, and the overall workload.

13 3 3.0 3.1.1

How many total healthcare providers and clinical support staff are assigned to MARDIV, MLG, MAW, MIG and MEU?

There are approximately 140 healthcare providers assigned to the III MEF components, including MARDIV, MLG, MAW, MIG, and MEU. The credentialing and quality assurance activities (CCQAS) specifically apply to these providers, and not to clinical support staff other than ~ 30 Registered Nurses.

14 3 3.0 3.1.1. & 3.1.2

How many healthcare providers and clinical support staff are •assigned to MARDIV, MLG, MAW, MIG and MEU each year, to include any •subordinate units •permanent rotations •temporary/TDYs That our staff would be required to support?

There are approximately 140 healthcare providers across MARDIV, MLG, MAW, MIG, and MEU, including both permanent rotations and temporary/TDYs. The contractor staff is expected to support the healthcare providers in these units, as well as any subordinate units that fall within the III

MEF.

15 N/A N/A N/A

Please provide a breakout that contractor employee be responsible for any work performed by:

•Gov’t active duty

•NG

•Reserve •Civilian employees (GS) •Contractor providers

The contractor personnel will be responsible for performing administrative, credentialing, and quality assurance tasks for active duty healthcare providers assigned to MARDIV, MLG, MAW, MIG, and MEU. All the providers in these units are active duty personnel, and the contractor’s responsibilities are focused on ensuring credentialing, privileging, and quality assurance.

The contractor is not responsible for work performed directly by NG, Reserve, Civilian employees (GS), or Contractor providers unless it pertains to supporting the credentialing and administrative tasks for these groups as part of the overall program.

16 N/A N/A N/A

Are there any government, contractors, or civilian staff in the same office performing similar duties as the contractor employees under this contract?

Yes, there are government personnel working alongside contractor staff in the III MEF Surgeon’s Office, but the contractor employees are primarily responsible for credentialing and quality assurance functions as outlined in the Performance Work Statement (PWS).

Civilian staff (GS) and other contractors may be working in the office, but they perform distinct administrative or medical functions outside the scope of credentialing and program support. The contractor staff will focus on credentialing healthcare providers and supporting related quality assurance tasks.

Questions & Answers

17 6 5.0 5.1.2

Where is the C&P program held? When is the C&P program provided? Has the incumbent taken this program? How long is the program? Can a new employee start before completing the program?

The C&P program (Credentialing & Privileging program) is held at the Navy Medical Command's Medical Staff Services/Credentialing & Privileging program and is typically provided at CCPD-BUMED DET, Jacksonville, FL.

The program is offered once per year, and all contractor personnel are required to complete it during the base performance year.

Yes, the incumbent contractor staff has completed this program as part of the contract requirements.

The program duration is 4 days.

A new employee cannot begin performing the duties required under the contract until they have successfully completed the C&P program, as it is mandatory for credentialing purposes.

18 6 5.0 5.1.2

Where is the CCPD-BUMED Credential Manager Certification program provided.

How long is the program? Has the incumbent taken the program? Can a new employee start before completing the program?

The CCPD-BUMED Credential Manager Certification program is provided at the CCPD-BUMED DET in Jacksonville, FL.

The program duration is 4 days.

Yes, the incumbent contractor staff has completed the CCPD-BUMED Credential Manager Certification program as part of their contract requirements.

A new employee cannot start performing credentialing and privileging duties until they have completed this program, as it is a mandatory requirement for the role.

19 3 1.3.1 Federal Holidays

Section 1.3.1 says services are not required on Federal Holidays “unless specified otherwise.” Section 2.0 mentions support “may” be scheduled on weekends and holidays at the Government’s discretion. Should bidders plan for coverage on Federal Holidays, and if so, on which days and at what frequency? Is there historical data or guidance on Government expectations?

Based on historical practices, contractor personnel are generally off for all federal holidays and weekends, unless specific exceptions are outlined.

According to Section 1.3.1, services are not required on federal holidays, and Section 2.0 mentions that support may be scheduled on weekends or holidays at the Government’s discretion. However, historically, the contractor has not been required to work on these days.

Therefore, bidders do not need to plan for holiday or weekend coverage unless the Government specifies such needs in the future.

20 7 5.1.10

Security Clearance

Section 5.1.10 requires contractor personnel to have “Security Clearance eligibility to access the NIPR network.” Section 8.8.8 (p. 11) outlines background check/CAC requirements. Is a formal security clearance (e.g., Tier 1/3/5) required, or is a background check sufficient? Will the Government sponsor clearances if necessary?

Please clarify the expected clearance and onboarding approach.

The contractor personnel must have security clearance eligibility to access the NIPR network. A favorable Tier 1 background investigation is required to ensure a contractor is trustworthy before granting access to federal IT systems and facilities.

The contractor must undergo a background check and obtain a Common Access Card (CAC), as outlined in Section 8.8.8.

The Government will sponsor security clearances if necessary. Contractors are still responsible for ensuring their personnel meet the clearance and background check requirements before beginning work.

21 26

52.212-1 Addendum

(Instructions to Offerors)

Is it required that offerors submit detailed named resumes for all proposed staff, or are sample resumes/generic qualification matrices sufficient where personnel are undetermined? Are named resumes a compliance requirement at proposal submission?

Named resumes for all proposed staff are required at proposal submission. The solicitation expects offerors to provide detailed resumes for each proposed individual to demonstrate their qualifications and suitability for the contract.

If personnel are undetermined, sample resumes or generic qualification matrices may be submitted, but these will not be considered compliant for evaluation purposes. A named, detailed resume is necessary to meet compliance requirements for proposal submission.