M6700124Q0012-P0001 - EEO Support Services_RFQ Amendment 1_02JUL2024_SF30.pdf

MMP1004520293

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

Amendment(s) (changes and/or corrections) are as follow s:

1. RFQ due/close Date and Time has been changed. New RFQ due/close Date and Time is 12:00 PM Eastern Standard Time on Monday, 22

Jul 2024.

2. All questions and answ ers are provided via attachment 2 Q&A document.

3. PWS: Section 13 Security Clearance requirement has changed. A security clearance is no longer required for this requirement.

4. PWS: Section 1.7 Travel Requirement verbiage has changed. There is no OCONUS travel required for this requirement.

All completed quotes must be submitted via email to Michel J. Leandre Jr. at michel.j.leandre.ctr@usmc.mil

***PLEASE READ THE ENTIRE RFQ AND ATTACHED DOCUMENTS FOR FULL DETAIL OF REQUIREMENT***

1. CONTRACT ID CODE PAGE OF PAGES

J 1 33

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 02-Jul-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X M6700124Q0012

X 9B. DATED (SEE ITEM 11)

20-May-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

02-Jul-2024

CODE

M67001MARINE CORPS FIELD CONTRACTING SYS

ATTN: MICHEL LEANDRE

PO BOX 8368 BLDG 316

CAMP LEJEUNE NC 28546

M67001 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

M6700124Q0012

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 02-Jul-2024 12:00 PM to 22-Jul-2024 12:00 PM.

The following have been added by full text:

EEO QUESTIONS AND ANSWERS

MCIEAST EEO Support Services

RFQ M67001-24-Q-0012

Questions and Answers

01 July 2024

Q # RFQ

DocRef

Pg/Section/

Paragraph Questions/Comments

Q: Can you provide the complete incumbent contract information for this requirement?

A: This is a new requirement for this type of service. There is no incumbent!

PWS

Pg 18, Sec. 13

Q: This requirement states the Security Requirement is Controlled

Unclassified Info (CUI) and the personnel must have a secret level clearance. Does this mean the contractor and the contractor facility can be unclassified or must have a secret level or only the personnel must have a secret security clearance?

A: A security clearance is no longer required for this requirement.

RFQ

CLINs

Pg 4, 5, 7

Q. Will the Government provide the NTE Travel expense figure for CLINs

0003, 1003, and 2003?

A. The estimated NTE Travel expense is $25K to 50K. Remember this is an estimated Travel CLIN.

Q. If the Government does not provide the NTE Travel expense figure, will the Government estimate the number of trips per year for each FTE to each of the 4 locations?

A: This is a non-personal service requirement. The term FTE does not apply to this requirement.

Pg/Section/

Pg 13, Sec.

8.1 and 18, Sec. 13

Q: Is the requirement for the employees to be cleared secret eligible or secret accessed and is there a 30-day period in which this may be accomplished or is this expected at time of employment?

A: Secret security clearance is not a requirement for this position.

Pg 21, Sec. 15

Q: Page 21 section 15 states that “the Contractor shall provide laptops”.

Will the contractor-provided laptops be modified with CAC readers?

On other Government contracts with CUI information, the Government has provided NMCI computers. Please confirm.

A: Per pg 21, sec. 15, the contractor must provide the laptops to perform all services in accordance with the PWS. The contractor must also ensure that the laptops can support CAC cards. CAC card devices can be internal or external to the laptop.

Q: Can the EEO Counselor experience be at the State level or must it be at the Federal level?

A: Per pg 18, EEO Counselor Section, Experience needs to be at the

Federal level.

Q: Who is responsible for supplying computer equipment to the team?

A: Per pg 21, sec. 15, the contractor must provide the laptops to perform all services in accordance with the PWS. The contractor must also ensure that the laptops can support CAC cards. CAC card devices can be internal or external to the laptop.

Q: Since this is a small business set-aside, we do not have an inventory of laptops and would need to purchase the laptops/equipment. Will USMC allow offerors to propose a line item for the cost of the computer equipment and the cost to ship equipment to our team?

A: No. The contractor shall provide laptops. The contractor must also ensure that the laptops can support CAC cards. CAC card devices can be internal or external to the laptop.

Pg 9, 10, 11

Sec. 1.7 and

Q: How often will our team be required to travel?

A: The number of travel occasions is unknown. The government will provide the contractor with 14 days' notice before any travel is requested, although there may be instances where travel is required as soon as possible by the government.

Pg/Section/

Q: Will travel be required for any locations outside of the sites listed in the solicitation documents?

A: No, only to sites listed in the PWS.

Q: Who is expected to handle the travel logistics/reservations when there is a request for our team to travel?

A: Per PWS, sec 1.7, the contractor is responsible for all travel logistics/reservations when travel is requested by the government.

Travel shall be IAW the Joint Travel Regulation (JTR). The JTR is updated monthly by the Defense Travel Management Office and is located online at http://www.defensetravel.dod.mil/site/travelreg.cfm. THERE

WILL BE NO OCONUS TRAVEL REQUIRED FOR THIS

REQUIREMENT. There is no longer a requirement to submit to the COR or Contracting officer for approval.

The government will provide the contractor with 14 days' notice before any travel is requested, although there may be instances where travel is required as soon as possible by the government.

Q: Is there an estimated amount of funds the government will allow for the travel budget?

A: The estimated NTE Travel expense is $25K to 50K. Remember this is an estimated Travel CLIN.

Q: Please confirm that the Program Managers and Counselors are paid per hour for the work done or are we to price as a per case model?

A: The government explicitly states that it will refrain from instructing the contractor on how to quote for a requirement, affirming instead that the contractor should formulate their quotation in alignment with their company's established business practices.

Pg 8, 9, Sec

1.6

Q: How many hours per week are the 2 Program Managers expected to work?

A: The contractor is required to work 40 hours per week.

Q: How many hours per week are the 6 Counselors expected to work?

Pg/Section/

Paragraph Questions/Comments

Pg 8, 9, Sec

A: The contractor is expected to work 40 hours per week.

8.1

Q: Does USMC expect to start all the roles at one time or on an as needed basis?

A: The contractor shall start all roles and services at one time. Per the

PWS, Sec. 8.1. There is a 30-day transition period to facilitate integration into roles and responsibilities.

Q: Does USMC expect offerors to hold a facility clearance as a company since the roles are remote?

A: A facility/security clearance is no longer required for this requirement.

Q: Our Reps and Certs are current in SAM. Is a statement to this effect sufficient rather than adding a high number of pages for the Reps &

Certs to the response?

A: No. Provide Reps and Certs from SAM.gov.

Pg 3

Q: What are the maximum number of pages for each proposal response?

A: Per the RFQ, Pg 3, Notice to Offerors, Quotes and questions will be submitted via email (no larger than 2MB) to Government Support

Contractor, Michel J. Leandre Jr., at michel.j.leandre.ctr@usmc.mil; (PREFERRED METHOD) or via hand delivery/courier to Contracting Department, 316, Holcomb

Blvd, Camp Lejeune, NC 28542.

Q: Please confirm if USMC wants offerors to include resumes for the

Program Managers and Counselors to the technical response?

A: Pre RFQ, Pg 8, Sec. 1.6, Pg 16, Sec. 11 and Pg 31, The contractor shall provide resumes for all personnel associated with this contract/requirement.

Q: Are resumes part of the page count?

A: No

Q: Does USMC require offerors to add a narrative to justify the proposed prices?

Pg/Section/

A: No.

Q: In 1.6 it states that (2) FTE PMs are estimated to be needed and refers to the role as either a PM or Program Manager II (SME). In sections 9.1 and

12 the description is “EEO Program Manager”. It is our assumption that these titles and descriptions are referring to the same role, but please confirm.

A: The assumption is correct, this role is the same. The requirement asks for 2 Program Managers. The contractor shall provide a PM who shall be responsible for the performance of the work by each EEO

Counselor (Specialist).

Pg 8, 9, Sec

Q: Follow up to question 25: Is it more important to the agency to have an experienced federal EEO Manager or an experienced Program Manager?

The duty description seems more centered on EEO Management expertise, but clarity would be helpful in this area.

A: The PM should be an experienced EEO Manager. Per Sec 1.6, The contractor shall provide a PM who shall be responsible for the performance of the work by each EEO Counselor (Specialist).

Pg 16, Sec

11, Pg 17, Sec 12

Q: There are Navy-specific EEO systems such as NEAT. Will qualified personnel be provided training to use systems that are agency-specific?

A: NEAT user guide can be provided as well as participation in

Monthly DoN Disability Program Working Group.

Q: Our firm has worked 100% as a sub-contractor supporting Prime contractors with similar federal work. As a subK, we do not always have access to total contract value, outside of the amount subcontracted to us. Is it acceptable to include only the amount contracted to the firm, or must we find the total contract value?

A: The government explicitly states that it will refrain from instructing the contractor on how to quote for a requirement, affirming instead that the contractor should formulate their quotation in alignment with their company's established business practices.

Q: Referring to section 15 – GFE, we assume the laptops, at a minimum, must include a card reader for the CAC. Are there additional minimum

Pg/Section/

Paragraph Questions/Comments specifications the government requires of the issued laptops, such as RAM, storage, brands, etc.?

A: Per pg 21, sec. 15, the contractor must provide the laptops to perform all services in accordance with the PWS. The contractor must also ensure that the laptops can support CAC cards. CAC card devices can be internal or external to the laptop.

Sec. 13

Q: Considering the Secret clearance process may take up to several months

(in instances where there is not reciprocity), what is the timeframe the agency would expect selected EEO services personnel to begin security procedures after award and begin work?

A: Secret security clearance is no longer a requirement for this position.

Sec. 13

Q: Follow up to question 29: The firm is assuming selected PMs will have opportunity to begin work prior to EEO Specialists for project preparation. Please confirm if that is a reasonable expectation.

A: Yes, this is a reasonable expectation.

Q: Are the EEO Support services being provided to the civilian employees or military workforce at the four USMC East Installations? Or will the

EEO Counseling services be provided for both?

A: EEO Support Services will be provided to civil service employees only.

Q: When shall the contractor provide a resume for the 8 FTEs, prior to start of work or at submission?

A: Resume shall be submitted with the quote and Prior to the start date of work if the resume at submission changes to a different person.

Q: Do you want one consolidated Response Volume or a Technical, Past

Performance and a Price volume?

A: A Technical, Past Performance, and a Price volume

Pg 13, Sec 9 and Pg 17

Q: What exactly is the labor category? EEO Specialists or EEO

Counselors? Please clarify.

A: EEO Specialist/Counselor. The individual must be able to perform tasks in accordance with the PWS.

Q: “The contractor shall be responsible for all travel. All travel shall be submitted to the COR and approved by the Contracting Officer before any

Pg/Section/

Paragraph Questions/Comments

Sec. 1.7 and purchase and/or action by the contractor”. Is the contractor responsible for all costs, or will the contractor be reimbursed after the COR approves?

A: Per PWS, sec 1.7, the contractor is responsible for all travel logistics/reservations when travel is requested by the government.

Travel shall be IAW the Joint Travel Regulation (JTR). The JTR is updated monthly by the Defense Travel Management Office and is located online at http://www.defensetravel.dod.mil/site/travelreg.cfm.

THERE WILL BE NO OCONUS TRAVEL REQUIRED FOR THIS

REQUIREMENT. There is no longer a requirement to submit to the

COR or Contracting officer for approval.

Q: Paragraph 1.2 Background states: “ …and providing reasonable accommodations for qualified individuals with disability”. This is outside of EEO Counseling and a separate genre. Will the contractor be processing the request (approve, deny, make recommendations) or provide guidance to management officials?

A: Per PWS Paragraph 1.2, 1.3(pg 8), 9.2 n. and 10.a. pg 15, the contractor would process reasonable accommodation per agency request. The contractor would process and make recommendations

(not approvals) per the Navy Reasonable Accommodation Processing

Manual.

Q: Paragraph 9.2k: This goes beyond Counseling. Are EEO

Counselors/Specialists expected to develop and implement a DEI program?

A: Yes, Counselors/Specialists are expected to develop and implement

DEI program.

Q: Paragraph 9.2m: Is this task not provided by the Program Manager or the COR?

A: This task is performed by the EEO Support Staff per Section 9.2.

Q: Paragraph 11d: Is the contractor developing the training? Is the training virtual or on-site?

A: EEO trainings for employees and supervisors are conducted in person and on-site.

Q: EEO Program Manager, Page 18: Are the Barrier Analysis training, EEO Officer training or EEO Professional Series Advance Course, Disability Program Manager Course and Special Emphasis Program

Manager Course requirements or preferences? If a resume is required at the

Pg/Section/

Paragraph Questions/Comments time of proposal submission, will the EEO Program Manager need to already have these certificates/training?

A: Yes

Q: Does the contractor have to already obtain a secret clearance for submission, or can it be obtained and maintained once awarded.

A: Secret security clearance is no longer required.

Q: Would the Government consider reducing the number of past performance requirements to one (1)?

A: No.

Pg 3

Q: What are the page limits for each section of the proposal?

A: Per the RFQ, Pg 3, Notice to Offerors, Quotes and questions will be submitted via email (no larger than 2MB) to Government Support

Contractor, Michel J. Leandre Jr., at michel.j.leandre.ctr@usmc.mil;

(PREFERRED METHOD) or via hand delivery/courier to Contracting

Department, 316, Holcomb Blvd, Camp Lejeune, NC 28542.

Q: What are the required font and margins to be used in the offers?

A: Font – Times New Roman, Courier New, Arial, or Calibri.

Size – 10, 11, or 12

Q: Are resumes required to be submitted with the proposal?

A: Yes.

Q: Hours of Operation/Adequate Workforce:

a. Is the 7:30am-4:00pm an EST work schedule?

A: 7:30 AM to 4 PM is the required work schedule.

Q: EEO Support Staff Tasks:

a. What is the process for notification of a complaint?

b. What is the frequency expected of training and educational workshops, and who will be responsible for coordinating these sessions?

Pg/Section/

Paragraph Questions/Comments

A: a. Contracting Officer’s Representative will notify in writing the notification of a complaint. b. Training and education can be scheduled quarterly or as needed.

Training will be coordinated through the Contracting Officer’s

Representative.

Q: In section 1.6 it states: “The contractor shall provide a resume for all personnel associated with this contract/requirement or (estimate two (2)

Program Managers (PMs) and six (6) EEO Specialist). The contractor shall provide a PM who shall be responsible for the performance of the work by each EEO Counselor (Specialist). The names of the PMs shall be designated in writing to the contracting officer.” Resumes are also listed in the

Deliverable and Performance Requirement sections as well as the technical capability section. Please confirm whether the resumes for the PM(s) and EEO Specialist(s) are due at proposal or post-award.

A: Resume shall be submitted with the quote. Should personnel changes occur, an updated resume must be provided before the performance.

Q: In the Approach and Methodology: Evaluate the bidder's proposed approach and methodology for providing EEO support services, including strategies for handling EEO complaints, conducting investigations, and implementing EEO training programs. Question: The above statements requires that contractor provide approach and methodology to EEO Support service, including conducting investigations and EEO training”, but the

PWS requirements are for counselors, which would be used prior to cases becoming “formal complaint” Investigations are performed once an ADR or counseling is completed. Will there be requirements to conduct EEO investigations? If so, what are those requirements, case volumes per month, etc?

A: No, there is no requirement to conduct Formal Investigations.

Q: How many cases are received for intake each month/year?

A: Case load varies estimated 30 to 40 per year. Contract is designed to handle overflow from assigned Agency Counselors.

Q: Are these claims Civilian or Military? If both, what percentage total claims for each?

A: Civilian only.

Pg/Section/

Q: How many cases require counseling?

A: Case load varies.

Q: Will you require EEO investigators? if so, how many per month/ year?

A: No, we do not require EEO investigators.

Q: Will the investigators write their own FAD?

A: N/A

Q: On page 7-8 in section 1.2 the PWS states that the contract will support

MCIEast Bases, but only include 4 of the 6 units. Why aren’t New River and Blount Island excluded?

A: New River falls under Camp Lejeune. There is no requirement for

Blount Island.

Q: On Page 11 in 4.1 it says travel may be required to the 4 MCI East

Bases.

a. How many estimated visits per month will be required for each of the four locations?

b. As the HQ, would Camp Lejeune have more travel requirements than the others?

c. How many possible visits to the other bases require each?

d. How many estimated days per visit?

e. Will there be any international travel required, if so where?

A: Per PWS, sec 1.7, the contractor is responsible for all travel logistics/reservations when travel is requested by the government.

Travel shall be IAW the Joint Travel Regulation (JTR). The JTR is updated monthly by the Defense Travel Management Office and is located online at http://www.defensetravel.dod.mil/site/travelreg.cfm.

THERE WILL BE NO OCONUS TRAVEL REQUIRED FOR THIS

REQUIREMENT. There is no longer a requirement to submit to the

COR or Contracting officer for approval.

Q: Who previously wrote the 2023 MD-715?

Pg/Section/

Paragraph Questions/Comments

A: Deputy Directors at each Station/Base location. Each location is responsible for its own Unit Identification Codes for Appropriated and

Non-Appropriated Fund MD 715.

Q: There appear to be many incomplete or unanswered questions. Will there be mandates issued by the Marine Corps to stakeholders to provide required information to contractors?

A: There are no incomplete nor unanswered questions. Requirements are annotated in the PWS. Should any mandates be published, contractor(s) will be informed.

Q: Has an EEODD and all leadership supporting this effort been hired in

MCIEast?

A: No, All Deputy Director Positions have not been hired.

Q: In section 1.1 on Page seven, the 3rd paragraphs says “Other support functions may include document preparation and creating reports.” What would these other documents and reports consist of?

A: Any requests for documents and reports by the agencies.

Section 1

S1.1

1. What is meant by “functional area experts?” Functional Area

Experts (FAEs) means an individual professional provided by the Consultant or its Sub-consultant and who is assigned to perform the Services or any part thereof under the Contract and whose CVs are not evaluated individually.

2. Define the following terms used in the PWS - non-service personal service, non-personal EEO administrative and comprehensive support services and support services then placed in Section 2.

Definitions. Reference FAR part 37.101

3. PWS does not indicate whether the contractor will use its own document templates for reports, etc., or whether you have your own and will provide the contractor with such. A. Contractor will be required to use Agency templates.

4. What specific administrative services and advisory support are required? Reference PWS section 9

5. What is meant by documentation preparation and creating reports?

Can you be specific? S1.2 A. Providing proper Agency documents to build case file for informal complaints and

Pg/Section/

Paragraph Questions/Comments

Reasonable Accommodations. Would also include required parts of the MD715 and data calls upon request.

6. Can you define programs/processes regarding Alternative Dispute

Resolution and Reasonable Accommodation programs? A. Navy uses Mediation for ADR through the Navy Center of Excellence.

7. What is the Marine Corps’ vision on how to “promote a diverse and inclusive work environment? S1.3 A. Executing all the elements of the MD715.

8. This section notes that the PWS’ “primary objective of the EEO

Services is to provide expert counseling, and guidance to employees and management on EEO matters to support the agency’s EEO program,” but, what are the “other tasks and responsibilities” that are also being noted? A. Per the PWS, Section 9, 10 and 11. All tasks and deliverables in accordance with the PWS.

S1.5

9. PWS noted the COR will review all work for compliance with all policies, procedures, regulations, etc. Who’s policies, etc.? The agency’s, EEOC’s, etc.? A. The Agencies and EEOC.

10. Define “personal services”? Reference FAR part 37.104 (a)

Section 2

S4.2

11. What “Government facility” is being referred to here? Headquarters in

DC or elsewhere? Government facility refers to the 4 installations.

12. What constitutes an administrative closing? This is set by the agency being supported.

and

PWS

Pg 22 and

23, Sec 18

Section 8

1. Will referenced policies, regs, etc., be attached as Appendices in this

PWS for contractor’s reference - e.g., referenced FAR policy?

Reference PWS Sec 18.

S8.1

2. 8.1 noted there is a 30-day transition period for integration- is this business days or calendar days? Business Days.

Section 9

S9.2

Pg/Section/

Paragraph Questions/Comments

15. Is mediation the only ADR technique used in attempting to resolve informal complaints? A. Yes, The Department of the Navy uses

Mediation as ADR technique.

16. Is there a vendors’ list to seek neutrals for mediation? A. Agency uses ADR coordinators to request mediation.

17. How are conflict of interest complaints handled - i.e., those involving

RMOs who are high-ranking officials, if applicable? A. Conflict of interest cases would be determined by HQ Marine Corps with legal review.

18. 9f - task concerning “Allegations of Noncompliance with Settlement

Agreement and Final Decision is normally tasked to PM. A.

Noncompliance would be tasked to PM.

19. 9h - task regarding being a “neutral” should normally be tasked to the

PM not an EEO Counselor. Settlement authority should sit with the PM, not an EEO Counselor. A. Counselor would sometimes act as facilitator with PM guidance.

20. 9k - task appears to be more for a PM, not a EEO Counselor. A.

This is a shared responsibility. Primary role with PM.

21. 9m - another task for the PM. A. This is a shared task normally with the PM or guidance counselor acting as complaints manager.

22. 9p - does training have to be developed and is this task conducted via

Zoom or in person? A. Training presentations have already been established and updated as required. Trainings are presented in person except on special occasions to meet timeliness.

Section 11

23. 11b - “recommendation for resolution” - Counselor should consult with the PM, this should be noted.

A: Yes, the Counselor should consult with the PM

Section 12

24. Can years of experience can also substitute for education” or a combination of education and experience in the EEO field? A. Yes, Years of Experience or a combination of education and experience can substitute for education requirements.

25. PWS provides no section on “How to Handle Disputes.” Reference

FAR part 52.233-1 Alt I Disputes

Section 14

Pg/Section/

Paragraph Questions/Comments

26. 14.1 Chart for Performance Requirement Summary - relating to

Standard and/or Performance Threshold.

PRS#2

■ What are the travel policies are to being referenced? Is it referencing agency or contractor travel policy? Can a copy be provided? Reference

PWS Sec 1.7

PRS#3

■ How can you provide a copy “required government formatting standards”? A. Templates would be provided by email or DoD SAFE as required.

PRS#5

■ What does “[t]he contractor provided assistance to COR with related

EEO-related matters mean? A. The contractor will consult with COR in development and approval of any corrective action plan.

Section 15

27. Facilities and Equipment- notes the contractor shall provide all laptops for each team member to support service provision as per the PWS with the requirement that all these computers undergo imaging and setup at Camp

Lejeune, NC to provide the necessary software and applications for services.

■ Section 7 “e” Physical Security speaks on “safeguarding all government equipment...and property provided for contractor use.” This is not clear.

A: The requirement for the contractor to provide laptops for each team member to support service provision as outlined in the

Performance Work Statement (PWS) necessitates a clear protocol for imaging and setup at Camp Lejeune, NC. This process ensures that all computers are equipped with the requisite software and applications crucial for delivering services effectively. Regarding Section 7 "e" on

Physical Security, which addresses safeguarding government equipment and property provided for contractor use, clarity is essential. This section should explicitly define the measures and responsibilities concerning the protection and integrity of government-provided equipment, ensuring adherence to security protocols and minimizing risks of loss or compromise during operations.

The following have been modified:

ADDENDA TO FAR 52.212-1:

INSTRUCTIONS TO OFFERORS--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

(b) SUBMISSION OF QUOTES.

Addendum to paragraph (b):

Quotes shall be submitted electronically via e-mail to michel.j.leandre.ctr@usmc.mil and coleman.scott@usmc.mil.

Addendum to paragraph (b)(1):

RFQ Number M67001-24-Q-0012 – Contractor Business Name (EEO Support Services) must be clearly shown in the subject line.

Addendum to paragraph (b)(2):

The contractor is responsible for ensuring that QUESTIONS are received in the Contracting Office no later than

12:00 P.M. (EST) on 3 JUN 2024. Failure of contractor QUESTIONS to be received prior to the hour and date specified may result in rejection of the QUESTIONS. Attachment 2 is the Q&A sheet for contractors.

The contractors are responsible for ensuring that QUOTES are received in the Contracting Office no later than

12:00 P.M. (EST) on 22 JUL 2024 as indicated on page one (1) of this solicitation. Failure of the contractor’s

QUOTE to be received prior to the hour and date specified may result in the rejection of the quote.

Addendum to paragraph (b)(4):

The offeror shall submit with their offer:

Technical Capability: The vendor shall provide a capability statement/performance plan that demonstrates their ability to provide the required service in the solicitation. The vendor should address their experience providing this type of service, equipment supplied, and any other relevant information. The offeror shall address section 1.6 concerning resumes and section 12 concerning EEO Personnel Qualifications in the PWS when submitting your quote. The offeror's quote must also clearly address the acceptable minimum in section 12 of the PWS.

Addendum to paragraph (b)(6):

Price: The price offered must reflect unit prices, extended amounts per line item, and overall total.

(Note: All prices must be actual “face-value” pricing having already accounted for any discounts offered and extended to the Government).

Addendum to paragraph (b)(8):

Completed Representations and Certifications. The following representations and certifications must be completed and returned as part of the vendor’s quote:

FAR 52.212-3 (Note that vendor is only required to complete paragraph (b) if they have not completed annual mailto:michel.j.leandre.ctr@usmc.mil mailto:coleman.scott@usmc.mil representations and certifications via the System for Award Management (SAM) website.)

Addendum to paragraph (b)(10):

Past Performance: Offerors should submit at least three (3) relevant past performance references. Relevant past performance is defined as performance of work within the last three (3) years of similar size, scope, and technical complexity to this requirement. If an offeror has no relevant past performance history, the offeror must affirmatively state that it possesses no relevant past performance history. Include the following information for each reference listed:

(a) Agency or company name.

(b) Contract number (if applicable).

(c) Point of Contact name, phone number and fax number.

(d) Brief description of contract and relevance to this requirement.

(e) Total contract value.

(f) Period of performance.

(End of Addenda to Provision)

NOTICE TO OFFERORS

SUBMISSION OF QUOTES AND QUESTIONS: Quotes and questions will be submitted via email (no larger than 2MB) to Government Support Contractor, Michel J. Leandre Jr., at michel.j.leandre.ctr@usmc.mil and coleman.scott@usmc.mil; (PREFERRED METHOD) or via hand delivery/courier to Contracting Department, 316, Holcomb Blvd, Camp Lejeune, NC 28542. It is solely the Offeror’s responsibility to ensure quotes are submitted in accordance with FAR provision 52.212-1 including its addenda, and received within the required timeframe. All quotes, if timely received, will be considered for award. The information submitted shall be clear and legible.

▪ Quotes shall be submitted electronically via e-mail to michel.j.leandre.ctr@usmc.mil and coleman.scott@usmc.mil.

▪ RFQ Number M67001-24-Q-0012 – Contractor Business Name (EEO Support Services) must be clearly shown in the subject line email.

▪ The contractors are responsible for ensuring that QUOTES are received in the Contracting Office no later than 12:00 P.M. (EST) on 22 JUL 2024 as indicated on page one (1) of this solicitation.

Failure of the contractor’s QUOTE to be received prior to the hour and date specified may result in the rejection of the quote.

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

Equal Employment Opportunity Services

27 JUNE 2024

1. General Information: This is a non-personal services contract to procure and secure the services for Equal Employment Opportunity (EEO) support. The services will ensure the smooth and efficient operation of EEO-related activities and support the overall mission of Marine Corps

Installations East Bases identified in section 1.1. The Government shall not exercise any supervision or control over the contractor employees performing the services herein. Such mailto:michel.j.leandre.ctr@usmc.mil mailto:coleman.scott@usmc.mil contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 General: The Contractor shall provide all personnel, supervision, other items, and non-personal services necessary to perform administrative and comprehensive support for EEO, as defined in this Performance Work Statement (PWS) except for those items specified as

Government-furnished property and services.

The Contractor shall provide qualified personnel to perform non-personal EEO administrative and comprehensive support services in accordance with this PWS.

The support services may include, but are not limited, to planning, conducting analysis, research, counseling, and report writing. The contractor shall provide advisory support and assist functional area technical experts with the development of writing sound/sufficient reports. Other support functions may include document preparation and creating reports.

1.2 Background: The Equal Employment Opportunity (EEO) Services contract aims to provide comprehensive support to ensure equal employment opportunity, prevention of discrimination, and resolution of workplace disputes in accordance with federal laws and regulations. This contract supports Marine Corps Installation East Bases: Camp Lejeune, Marine Corps Air Station

Cherry Point, Marine Corps Logistics Base Albany, and Marine Corps Air Station Beaufort in promoting a diverse and inclusive work environment, processing complaints of discrimination, and providing reasonable accommodations for qualified individuals with a disability. All services shall be completed remotely, constituting a fully remote work requirement.

Nonetheless, the government reserves the right to mandate contractor travel to the four installations specified herein. Reference section 1.7 for travel requirements and guidelines.

1.3 Objective: The primary objective of the EEO Services contract is to provide expert counseling, and guidance to employees and management on EEO matters to support the agency's EEO program. The contractor shall assist in inquiries and resolve complaints of discrimination, illegal harassment, and workplace disputes in a timely and effective manner to ensure compliance with relevant laws and regulations; additionally, provide reasonable accommodations and a model

EEO program.

1.4 Conflict of Interest and Non-Disclosure Agreement (NDA): Contractor personnel working on this contract shall submit a completed “Conflict of Interest and Non-Disclosure Statement” form that includes the company’s name, contact number, contractor employee’s name typed and signed, and date signed (Attachment 1). The completed form is required 10 days before contract performance initially commences, and on/before the start date of this contract for every appropriate contractor employee and corporate officer on behalf of the corporation. Any new employees who may start during the period of performance are required to provide completed forms before reporting to the job site.

1.5 Supervisory Controls: The day-to-day supervision and direct control over the work performed by contractor personnel will be the sole responsibility of the Prime Contractor. The government will not supervise contractor personnel, prepare contractor personnel work schedules, or control the method by which the contractor personnel perform the required tasks. The government will only provide tasks to contractor personnel for execution. The contractor personnel will work independently and keep the COR informed of all actions assigned. All assignments will be completed in a timely fashion. Work will be reviewed by the COR for compliance with all policies, procedures, regulations, directives, orders, overall objectives, and effectiveness in achieving results. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting

Officer’s Representative (COR) or Contracting Officer (KO) immediately.

1.6 The government estimates two (2) Program Managers (PMs) and six (6) EEO Counselors

(Specialist) are needed to perform these requirements/tasks. The contractor shall provide a resume for all personnel associated with this contract/requirement or (estimate two (2) Program

Managers (PMs) and six (6) EEO Specialist). The contractor shall provide a PM who shall be responsible for the performance of the work by each EEO Counselor (Specialist). The names of the PMs shall be designated in writing to the contracting officer. The PMs shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. The PMs shall be available between 7:30 am to 4:30 pm, Monday thru Friday except on Federal holidays (see section 5 of this PWS) or when the government facility is closed for administrative reasons. Personal qualifications are in section 12 of this PWS.

WORKLOAD DATA

Item PWS Section Name Estimated Quantity

1 9 (All Tasks) Program Manager II (SME) 2 FTE 1872 hours

2 9 (All Tasks) EEO Counselors (Specialist) 6 FTE 1872 hours

1.7 Travel Requirements: The contractor shall be responsible for scheduling and coordinating all travel when required and/or requested by the government. All services shall be completed remotely, constituting a fully remote work requirement. Nonetheless, the government reserves the right to mandate contractor travel to the four installations specified herein. The government will provide the contractor with 14 days' notice before any travel is requested, although there may be instances where travel is required as soon as possible by the government. Travel (All, CONUS) shall adhere to and be IAW the Joint Travel Regulation

(JTR). The JTR is updated monthly by the Defense Travel Management Office and is located online at http://www.defensetravel.dod.mil/site/travelreg.cfm.

2. Definitions and Acronyms:

2.1. Definitions:

2.1.1. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

http://www.defensetravel.dod.mil/site/travelreg.cfm

2.1.3. Contracting Officer’s Representative. An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has the authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.7. Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8. Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9. Quality Control. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.10. Subcontractor. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. Work Week. Monday through Friday, unless specified otherwise.

2.2. Acronyms:

CFR Code of Federal Regulations

CLIN Contract Line-Item Number

COR Contracting Officer Representative

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

IGCE Independent Government Cost Estimate

KO Contracting Officer

MCIEAST Marine Corps Installations East

OCI Organizational Conflict of Interest

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

RCO Regional Contracting Office

TE Technical Exhibit

3. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. Options for renewal are based on satisfactory performance and the contracting agency's needs.

4. Place of Performance: The primary work to be performed under this contract will be performed as follows: All services shall be completed remotely, constituting a fully remote work requirement. Nonetheless, the government reserves the right to mandate contractor travel to the four installations specified herein. The contractor shall be responsible for scheduling and coordinating all travel when required and/or requested by the government.

All travel shall be submitted and approved by the Contracting Officer before any purchase and/or action by the contractor. Travel shall be IAW the Joint Travel Regulation

(JTR).

4.1 PMs and EEO Counselors (Specialist) may be required to travel as needed to support this contract to the following locations: Camp Lejeune, MCAS Cherry Point, Marine Corps

Logistics Base Albany, and Marine Corps Air Station Beaufort—reference section 1.7 in this

PWS for travel guidance instructions.

5. Hours of Operation/Adequate Workforce: The contractor is responsible for conducting business, between the hours of 7:30 am to 4:00 pm Monday thru Friday except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Recognized Holidays:

New Year’s Day Independence Day

Inauguration Day (every 4 years) Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth

6. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

7. Security Requirement:

a. All tasks performed under this contract shall comply with DoD security regulations. Services performed under this contract involve a security classification of “Controlled Unclassified

Information (CUI).”

b. The Contractor must adhere to confidentiality requirements regarding sensitive EEO-related information.

c. Common Access Cards (CAC). Contractor personnel will be required to access information systems and data accessed through portals via user accounts and CACs that will be provided by the Government. Contractor personnel should meet specific requirements to be granted these privileges and maintain these credentials. Compliance with all United States Marine

Corps (USMC) communications regulations pertaining to network activities is mandatory.

Failure to comply with security requirements will result in revocation of access privileges and personnel removal from work under this contract.

d. The contractor shall satisfy USMC requirements to obtain CACs for each proposed personnel and shall complete necessary administrative requirements. The contractor is responsible for managing personnel who have CACs; if any personnel ceases to support this contract, the contractor must ensure the CAC is returned to the COR within 30 days of the individual ceasing to support this requirement.

e. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. The contractor is responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any privileged information which may involve the contractor or the contractor’s personnel, or to which they may have access, may subject the contractor and/or contractor’s personnel to criminal liability under Title 18, Section 793 and 7908 of the United States

Code. Provisions of the Privacy Act apply to all records and reports maintained by the contractor.

f. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan.

Such procedures shall include the turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

g. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon the direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due to the Contractor.

h. The Contractor shall prohibit the use of government-issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

8. Post-Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post-award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

8.1 Contract Transition: As per the terms outlined in our government PWS and contract, you are hereby granted a…