M6700124Q0012 - EEO Support Services _Solicitation RFQ_20May2024.pdf

SEE ADDENDUM

(No Collect Calls)

M6700124Q0012 20-May-2024

b. TELEPHONE NUMBER

910-451-3094

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 02 Jul 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M670019. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MICHEL LEANDRE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

MMP1004520293

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

M67001MARINE CORPS FIELD CONTRACTING SYS

ATTN: MICHEL LEANDRE

PO BOX 8368 BLDG 316

CAMP LEJEUNE NC 28546

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

X SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 910-451-3094

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$29,000,000

NAICS:

541612

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

X

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF45

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M6700124Q0012

Section SF 1449 - CONTINUATION SHEET

NOTICE TO OFFERORS

SUBMISSION OF QUOTES AND QUESTIONS: Quotes and questions will be submitted via email (no larger than 2MB) to Government Support Contractor, Michel J. Leandre Jr., at michel.j.leandre.ctr@usmc.mil;

(PREFERRED METHOD) or via hand delivery/courier to Contracting Department, 316, Holcomb Blvd, Camp

Lejeune, NC 28542. It is solely the Offeror’s responsibility to ensure quotes are submitted in accordance with FAR provision 52.212-1 including its addenda, and received within the required timeframe. All quotes, if timely received, will be considered for award. The information submitted shall be clear and legible.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 2 Each EEO Program Manager, Support Services

FFP

EEO Program Manager, shall assist in inquiries and resolve complaints of discrimination, illegal harassment, and workplace disputes in a timely and effective manner to ensure compliance with relevant laws and regulations, in accordance with the PWS.

FOB: Origin (Shipping Point)

PURCHASE REQUEST NUMBER: MMP1004520293

PSC CD: R499

NET AMT

0002 6 Each EEO Specialist, Support Services

FFP

EEO Counselor (Specialist), shall assist in inquiries and resolve complaints of discrimination, illegal harassment, and workplace disputes in a timely and effective manner to ensure compliance with relevant laws and regulations, in accordance with the PWS.

FOB: Origin (Shipping Point) mailto:michel.j.leandre.ctr@usmc.mil

0003 1 Each Travel

FFP

The government reserves the right to mandate contractor travel to the four installations specified in section 1.2 and 4.1 of the PWS. The contractor shall be responsible for all travel. All travel shall be submitted to the COR and approved by the Contracting Officer before any purchase and/or action by the contractor. Travel shall be IAW the Joint Travel Regulation (JTR). THIS IS A NOT TO EXCEED

CLIN.

FOB: Origin (Shipping Point)

1001 2 Each OPTION EEO Program Manager, Support Services

FFP

EEO Program Manager, shall assist in inquiries and resolve complaints of discrimination, illegal harassment, and workplace disputes in a timely and effective manner to ensure compliance with relevant laws and regulations, in accordance with the PWS.

FOB: Origin (Shipping Point)

1002 6 Each OPTION EEO Specialist, Support Services

FFP

EEO Counselor (Specialist), shall assist in inquiries and resolve complaints of discrimination, illegal harassment, and workplace disputes in a timely and effective manner to ensure compliance with relevant laws and regulations, in accordance with the PWS.

1003 1 Each OPTION Travel

FFP

The government reserves the right to mandate contractor travel to the four installations specified in section 1.2 and 4.1 of the PWS. The contractor shall be responsible for all travel. All travel shall be submitted to the COR and approved by the Contracting Officer before any purchase and/or action by the contractor. Travel shall be IAW the Joint Travel Regulation (JTR). THIS IS A NOT TO EXCEED

CLIN.

2001 2 Each OPTION EEO Program Manager, Support Services

FFP

EEO Program Manager, shall assist in inquiries and resolve complaints of discrimination, illegal harassment, and workplace disputes in a timely and effective manner to ensure compliance with relevant laws and regulations, in accordance with the PWS.

2002 6 Each OPTION EEO Specialist, Support Services

FFP

EEO Counselor (Specialist), shall assist in inquiries and resolve complaints of discrimination, illegal harassment, and workplace disputes in a timely and effective manner to ensure compliance with relevant laws and regulations, in accordance with the PWS.

2003 1 Each OPTION Travel

FFP

The government reserves the right to mandate contractor travel to the four installations specified in section 1.2 and 4.1 of the PWS. The contractor shall be responsible for all travel. All travel shall be submitted to the COR and approved by the Contracting Officer before any purchase and/or action by the contractor. Travel shall be IAW the Joint Travel Regulation (JTR). THIS IS A NOT TO EXCEED

CLIN.

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

Equal Employment Opportunity Services

14 May 2024

1. General Information: This is a non-personal services contract to procure and secure the services for Equal Employment Opportunity (EEO) support. The services will ensure the smooth and efficient operation of EEO-related activities and support the overall mission of Maines Corps

Installations East Bases identified in section 1.1. The Government shall not exercise any supervision or control over the contractor employees performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 General: The Contractor shall provide all personnel, supervision, other items, and non-personal services necessary to perform administrative and comprehensive support for EEO, as defined in this Performance Work Statement (PWS) except for those items specified as

Government-furnished property and services.

The Contractor shall provide qualified personnel to perform non-personal EEO administrative and comprehensive support services in accordance with this PWS.

The support services may include, but are not limited, to planning, conducting analysis, research, counseling, and report writing. The contractor shall provide advisory support and assist functional area technical experts with the development of writing sound/sufficient reports. Other support functions may include document preparation and creating reports.

1.2 Background: The Equal Employment Opportunity (EEO) Services contract aims to provide comprehensive support to ensure equal employment opportunity, prevention of discrimination, and resolution of workplace disputes in accordance with federal laws and regulations. This contract supports Marine Corps Installation East Bases: Camp Lejeune, Marine Corps Air Station

Cherry Point, Marine Corps Logistics Base Albany, and Marine Corps Air Station Beaufort in promoting a diverse and inclusive work environment, processing complaints of discrimination, and providing reasonable accommodations for qualified individuals with a disability. All services shall be completed remotely, constituting a fully remote work requirement.

Nonetheless, the government reserves the right to mandate contractor travel to the four installations specified herein. Reference section 1.7 for travel requirements and guidelines.

1.3 Objective: The primary objective of the EEO Services contract is to provide expert counseling, and guidance to employees and management on EEO matters to support the agency's EEO program. The contractor shall assist in inquiries and resolve complaints of discrimination, illegal harassment, and workplace disputes in a timely and effective manner to ensure compliance with relevant laws and regulations; additionally, provide reasonable accommodations and a model

EEO program.

1.4 Conflict of Interest and Non-Disclosure Agreement (NDA): Contractor personnel working on this contract shall submit a completed “Conflict of Interest and Non-Disclosure Statement” form that includes the company’s name, contact number, contractor employee’s name typed and signed, and date signed (Attachment 1). The completed form is required 10 days before contract performance initially commences, and on/before the start date of this contract for every appropriate contractor employee and corporate officer on behalf of the corporation. Any new employees who may start during the period of performance are required to provide completed forms before reporting to the job site.

1.5 Supervisory Controls: The day-to-day supervision and direct control over the work performed by contractor personnel will be the sole responsibility of the Prime Contractor. The government will not supervise contractor personnel, prepare contractor personnel work schedules, or control the method by which the contractor personnel perform the required tasks. The government will only provide tasks to contractor personnel for execution. The contractor personnel will work independently and keep the COR informed of all actions assigned. All assignments will be completed in a timely fashion. Work will be reviewed by the COR for compliance with all policies, procedures, regulations, directives, orders, overall objectives, and effectiveness in achieving results. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting

Officer’s Representative (COR) or Contracting Officer (KO) immediately.

1.6 The government estimates two (2) Program Managers (PMs) and six (6) EEO Counselors

(Specialist) are needed to perform these requirements/tasks. The contractor shall provide a resume for all personnel associated with this contract/requirement or (estimate two (2) Program

Managers (PMs) and six (6) EEO Specialist). The contractor shall provide a PM who shall be responsible for the performance of the work by each EEO Counselor (Specialist). The names of the PMs shall be designated in writing to the contracting officer. The PMs shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. The PMs shall be available between 7:30 am to 4:30 pm, Monday thru Friday except on Federal holidays (see section 5 of this PWS) or when the government facility is closed for administrative reasons. Personal qualifications are in section 12 of this PWS.

WORKLOAD DATA

Item PWS Section Name Estimated Quantity

1 9 (All Tasks) Program Manager II (SME) 2 FTE 1872 hours

2 9 (All Tasks) EEO Counselors (Specialist) 6 FTE 1872 hours

1.7 Travel Requirements: The contractor shall be responsible for scheduling and coordinating all travel when required and/or requested by the government. All services shall be completed remotely, constituting a fully remote work requirement. Nonetheless, the government reserves the right to mandate contractor travel to the four installations specified herein. The government will provide the contractor with 14 days' notice before any travel is requested, although there may be instances where travel is required as soon as possible by the government. Travel shall be IAW the Joint Travel Regulation (JTR). CONUS and OCONUS travel will adhere to the Joint Travel

Regulations (JTR) and requirements of the Foreign Clearance Guide, to include current shore-based/ship-based deployments (e.g., USS Ship, Afghanistan, and Iraq) and other OCONUS areas as applicable. Status of Forces Agreement (SOFA) requirements will apply. The JTR is updated monthly by the Defense Travel Management Office and is located online at http://www.defensetravel.dod.mil/site/travelreg.cfm.

2. Definitions and Acronyms:

2.1. Definitions:

2.1.1. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. Contracting Officer’s Representative. An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has the authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Physical Security. Actions that prevent the loss or damage of Government property.

http://www.defensetravel.dod.mil/site/travelreg.cfm

2.1.7. Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8. Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9. Quality Control. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.10. Subcontractor. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. Work Week. Monday through Friday, unless specified otherwise.

2.2. Acronyms:

CFR Code of Federal Regulations

CLIN Contract Line-Item Number

COR Contracting Officer Representative

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

IGCE Independent Government Cost Estimate

KO Contracting Officer

MCIEAST Marine Corps Installations East

OCI Organizational Conflict of Interest

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

RCO Regional Contracting Office

TE Technical Exhibit

3. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. Options for renewal are based on satisfactory performance and the contracting agency's needs.

4. Place of Performance: The primary work to be performed under this contract will be performed as follows: All services shall be completed remotely, constituting a fully remote work requirement. Nonetheless, the government reserves the right to mandate contractor travel to the four installations specified herein. The contractor shall be responsible for scheduling and coordinating all travel when required and/or requested by the government.

All travel shall be submitted and approved by the Contracting Officer before any purchase and/or action by the contractor. Travel shall be IAW the Joint Travel Regulation

(JTR).

4.1 PMs and EEO Counselors (Specialist) may be required to travel as needed to support this contract to the following locations: Camp Lejeune, MCAS Cherry Point, Marine Corps

Logistics Base Albany, and Marine Corps Air Station Beaufort—reference section 1.7 in this

PWS for travel guidance instructions.

5. Hours of Operation/Adequate Workforce: The contractor is responsible for conducting business, between the hours of 7:30 am to 4:00 pm Monday thru Friday except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Recognized Holidays:

New Year’s Day Independence Day

Inauguration Day (every 4 years) Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth

6. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

7. Security Requirement:

a. All tasks performed under this contract shall comply with DoD security regulations. Services performed under this contract involve a security classification of “Controlled Unclassified

Information (CUI).”

b. The Contractor must adhere to confidentiality requirements regarding sensitive EEO-related information.

c. Common Access Cards (CAC). Contractor personnel will be required to access information systems and data accessed through portals via user accounts and CACs that will be provided by the Government. Contractor personnel should meet specific requirements to be granted these privileges and maintain these credentials. Compliance with all United States Marine

Corps (USMC) communications regulations pertaining to network activities is mandatory.

Failure to comply with security requirements will result in revocation of access privileges and personnel removal from work under this contract.

d. The contractor shall satisfy USMC requirements to obtain CACs for each proposed personnel and shall complete necessary administrative requirements. The contractor is responsible for managing personnel who have CACs; if any personnel ceases to support this contract, the contractor must ensure the CAC is returned to the COR within 30 days of the individual ceasing to support this requirement.

e. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. The contractor is responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any privileged information which may involve the contractor or the contractor’s personnel, or to which they may have access, may subject the contractor and/or contractor’s personnel to criminal liability under Title 18, Section 793 and 7908 of the United States

Code. Provisions of the Privacy Act apply to all records and reports maintained by the contractor.

f. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan.

Such procedures shall include the turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

g. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon the direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due to the Contractor.

h. The Contractor shall prohibit the use of government-issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

8. Post-Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post-award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

8.1 Contract Transition: As per the terms outlined in our government PWS and contract, you are hereby granted a 30-day transition period to facilitate your integration into this role and responsibilities. This transition period is crucial for a smooth and efficient onboarding process. During this time, we encourage thorough planning, resource allocation, and collaboration to ensure a seamless transition into the responsibilities outlined in the PWS and contract. We encourage open communication and collaboration during this period to address any concerns and ensure a successful transition into this contract. Our team is committed to providing support and assistance as needed to help you navigate this transition successfully.

We look forward to a successful partnership and the delivery of exemplary service to our stakeholders.

9. Scope of Work: The purpose of this acquisition is to provide EEO administrative and comprehensive support to Marine Corps Installation East Bases: Camp Lejeune, Marine

Corps Air Station Cherry Point, Marine Corps Logistics Base Albany, and Marine Corps Air

Station Beaufort. The EEO Services contract shall include the following tasks and responsibilities:

9.1 EEO Program Manager Task:

a. Analyze data related to demographics, accession and separation, promotion, awards, and applicant flow to identify barriers to equal opportunity utilizing HR Link and other relevant resources.

b. Prepare regional Equal Employment Opportunity Commission (EEOC) Management

Directives (MD-715) reports based on data analysis, highlighting findings and trends related to equal employment opportunity.

c. Develop and conduct high-level briefings on MD-715 report findings for agency leadership and stakeholders.

d. Develop corrective action plans for addressing deficiencies identified in MD-715 reports.

e. Monitor the effectiveness of corrective action plans and make adjustments as necessary to ensure compliance with EEO regulations and agency goals.

f. Collaborate with agency leadership and stakeholders to implement strategies for promoting diversity, equity, and inclusion in the workplace.

g. Conduct analysis of formal EEO complaints and counselors' reports for acceptance or dismissal and request investigation when required. In accordance with MD-110.

9.2 EEO Support Staff Task:

a. Provide counseling services to employees who allege discrimination, illegal harassment, or other EEO violations.

b. Conduct intake interviews with complainants to gather relevant information, assess the nature of the complaint, and frame the claims.

c. Offer informal resolution options to complainants, including alternative dispute resolution

(ADR) techniques.

d. Conduct and/or Assist in conducting thorough inquiries of complaints in accordance with agency procedures and EEO regulations.

e. Support in interviewing relevant parties, collecting evidence, and analyzing information to determine the validity of the complaint.

f. Prepare analysis and comprehensive reports documenting findings, conclusions, and recommended actions for resolution. To Include but not limited to Discrimination, illegal

Harassment, and other EEO Violation Complaints, Inquiries, Allegations of Noncompliance

With Settlement Agreements or Final Decisions, and Resolution Attempts.

g. Request and coordinate ADR mediations through the Department of the Navy, Center of

Excellence.

h. Serve as a neutral party in facilitating discussions with settlement authority to resolve informal EEO complaints.

i. Issue notice of right to file a formal complaint when the complaint is not resolved.

j. Provide guidance and advice to agency management and employees on EEO policies, procedures, and best practices.

k. Collaborate with agency leadership and stakeholders to develop and implement strategies for promoting diversity, equity, and inclusion and eliminating discrimination and illegal harassment in the workplace.

l. Maintain confidentiality and handle sensitive information with discretion throughout the complaint resolution process.

m. Monitor and track the progress of complaints through resolution, ensuring compliance with established timelines and reporting requirements.

n. Process reasonable accommodations in accordance with the Navy Reasonable

Accommodations Processing Manual utilizing the Navy Electronic Accommodation Tracker

(NEAT).

o. Provide complaints management in accordance Navy Complaints Management Manual, utilizing Entellitrak Equal Employment Opportunity (ETK EEO).

p. Deliver training and educational workshops to employees on EEO principles, NO FEAR Act, whistleblower protection, and reasonable accommodations process as needed.

q. Upload documents as required into EEO systems. (i.e. ETK EEO, Federal Sector EEO Portal

(FedSEP), NEAT, Investigation and Resolutions Case Management System (IRCMS), and other relevant EEO software).

10. Performance Standards: The contractor shall adhere to the following performance standards: (Data Calls, Reports, Inquiries, and Recommendations may be requested monthly, quarterly, semi-annual, and/or ADHOC (as needed or for this purpose), to also include filing in the required time frames mandated by the references).

a. Timeliness: Complaints and requests for reasonable accommodations shall be addressed promptly within 72 hours and processed within established timelines.

b. Accuracy: Inquiries and reports shall be thorough, objective, and free from bias.

c. Compliance: All activities shall be conducted in compliance with relevant federal laws, regulations, and agency policies.

d. Customer Satisfaction: Stakeholders shall be satisfied with the quality, accuracy, and effectiveness of counseling and resolution attempts, and data call responses and reports.

e. Professionalism: The contractor shall demonstrate professionalism, integrity, neutrality, and respect in all interactions with employees, management, and other stakeholders.

11. Deliverables: (Data Calls, Reports, Inquiries, and Recommendations may be requested monthly, quarterly, semi-annual, and/or ADHOC (as needed or for this purpose), to also include filing in the required time frames mandated by the references).

a. Intake and prepare reports for all complaints received, documenting initial interviews, rights and responsibilities for complaints offer of ADR and assessments (i.e. counselors reports).

All reports must be completed within 7 days of complaint filing a formal complaint.

b. Inquiries reports summarizing findings, conclusions, and recommended actions for resolution.

c. Documentation of all counseling sessions, mediation efforts, and other interactions with complainants and respondents.

d. Training materials and presentations delivered to employees on EEO topics as requested by the agency.

e. MD 715 reports to include parts A-J, highlighting data analysis findings and trends (task of an EEO Deputy).

f. High-level briefings on MD 715 report findings for agency leadership and stakeholders (task of an EEO Deputy).

g. Corrective action plans for addressing deficiencies identified in MD 715 reports (task of an

EEO Deputy).

h. Upload documents as required into EEO systems. (i.e. ETK EEO, Federal Sector EEO Portal

(FedSEP), NEAT, Investigation and Resolutions Case Management System (IRCMS), and other relevant EEO software).

Deliverable

PWS

Section Frequency

# of Copies

Medium/Format Submit To

Conflict of Interest and Non-Disclosure

Agreement (NDA)

1.4 Always

Required.

1 original copy Electronic KO & COR

(initial award)

Resumes 1.6 & 12 Same as above Same as above Electronic Same as above

PM/EEO Travel

Requirement

1.7 &

4.1

Always

Required.

Same as above Electronic Same as above

Hours of

Operation/Adequate

Workforce

5 Always

Required.

Always Required Electronic; MS

Word

Same as above

DoD CUI Training

Certificate

7 No later than 10 days prior to initial contract performance; As needed.

Same as above Electronic;

Adobe PDF

Same as above

Contractor

Transition

8.1 No more than 30

days after the contract award start date.

1 original copy Electronic;

Adobe PDF

KO & COR

Reports 9 As needed.

Always Required Electronic; MS

Word, MS Excel, PowerPoint

Deliverable

Section Frequency

# of Copies

Medium/Format Submit To

EEO Program

Manager

9.1 (a-g) As needed. Same as above Electronic; MS

Word; MS Excel;

PowerPoint

COR

EEO Counselors

(Specialist)

9.2 (a-q) Same as above Same as above Electronic; MS

Word; MS Excel;

PowerPoint

Same as above

ADHOC Data Call /

Reports

9, 11 Same as above Same as above Electronic; MS

Word; MS Excel, PowerPoint

Same as above

Security Clearance

13 Same as above Same as above Electronic; MS

Word; MS Excel;

PowerPoint

Same as above

Contractor

Manpower

Reporting

17 Within 15 days of contract award and annually thereafter no later than 31

October of each calendar year

1 original copy Electronic SAM.gov

(initial award and annual submission)

(initial award)

12. EEO Personnel Qualifications:

a. Bachelor’s degree in human resources, social sciences, law, or related field.

b. Certification as an EEO Counselor preferred.

c. Experience conducting inquiries and resolving workplace disputes, preferably in a government setting.

d. Knowledge of federal EEO laws, regulations, and best practices.

e. Strong communication, briefing, interpersonal, and conflict resolution skills.

f. Ability to maintain confidentiality and handle sensitive information with discretion.

g. Proficiency in using Microsoft Office applications and other relevant software. EEO software experience includes but is not limited to, Entellitrak Equal Employment

Opportunity (ETK EEO), Federal Sector EEO Portal (FedSEP), HR Link, Navy Electronic

Accommodation Tracker (NEAT), Investigation and Resolutions Case Management System

(IRCMS), and other relevant EEO software.

EEO Program Manager:

a. 5 years experience in federal EEO complaint processing

b. Barrier Analysis training

c. EEO Officer training or EEO Professional Series Advanced Course

d. Disability Program Manager Course

e. Special Emphasis Program Manager Course

f. MD 715 submission experience (3 years)

g. 3 years experience processing federal Reasonable Accommodations

EEO Counselor (Specialist):

a. 3 years experience in federal EEO complaint processing

b. Equal Employment Opportunity Counselor Course

c. EEO Professional Series Entry Course

d. Disability Program Manager Course

e. 2 years experience processing federal Reasonable Accommodations

13. Security Clearance: The contractor personnel shall have a secret clearance level and the ability to obtain and maintain a security clearance as specified by the contracting agency. A

DD254 will be required for this requirement, along with a requirement for contractors to sign a Non-Disclosure Agreement (NDAs).

14. Performance Evaluation: Performance shall be evaluated based on adherence to performance standards, quality of work, customer satisfaction, and compliance with contractual requirements.

14.1 Performance Requirement Summary:

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance

Objective

Section

Standard Performance Threshold

Method of

Surveillance

PRS # 1

The contractor shall provide

Resumes.

1.6 & 12 The contractor provided personnel with qualified certifications to support the

COR and agency management.

All (100%) acceptable minimums for personnel qualifications have been acquired and/or obtained to provide services. Timeliness of resume submission, accuracy of qualifications matching contract requirements, completeness of resume information, and satisfaction of the government with the quality of provided resumes.

Validated

Customer

Complaints and agency management

PRS # 2

The contractor shall provide and be responsible for contractor Travel support.

1.7 & 4.1 The contractor provided and conducted travel as required/requested and submitted all travel request support to KO & COR.

Travel requests are submitted timely.

95% timeliness of travel arrangements, compliance with travel policies, the accuracy of travel expense reporting, completion of travel-related tasks, resolution of travel-related issues, adherence to budgetary constraints, and customer satisfaction.

Validated

Customer

Complaint

PRS # 3

The contractor shall provide reports.

9 The contractor provided all reports to assist in responding to data calls in the format as specified by the requestor.

Reports are submitted timely.

95% of reports are free of major grammatical and/or spelling errors. Timeliness of reports submissions, accuracy of data presented, completeness of information, compliance with required government formatting standards, and satisfaction of the government with the quality and relevance of the reports provided.

100% Inspection and Customer

Feedback

PRS # 4

shall provide recommendations

/guidance

9.1 & 9.2 The contractor provided recommendations/guidance services to the COR and agency management and employees on EEO.

95% of assistance/responses are provided to agency management and employees on EEO within seven (7) workdays.

The timeliness and relevance of recommendations provided, the effectiveness of guidance given in addressing government needs, the satisfaction of the government with the quality and applicability of the advice, and the extent to which the contractor's recommendations contribute to the success of the government.

Validated

Customer

Complaint and agency management.

PRS # 5

The contractor shall provide and develop corrective action plans.

9.1 & 9.2 The contractor provided assistance to the COR with

EEO-related matters.

95% of reports are submitted timely and free of major grammatical and/or spelling errors.

The timeliness and thoroughness of plan development, effectiveness in addressing identified issues, compliance with government standards, and regulations, and satisfaction of the government with the proposed solutions.

Validated

Customer

Complaints and agency management

PRS # 6

shall provide and initiate EEO complaints.

9.1 & 9.2 The contractor provided

EEO complaints support to the COR and/or agency management.

95% of required documentation is submitted on time in accordance with established regulations and policy.

The timeliness of complaint initiation, adherence to EEO regulations and procedures, completeness of documentation provided, and the resolution time for

EEO complaints.

95% of documentation submitted is free of major grammatical and/or spelling errors.

Validated

Customer

Complaint and agency management

PRS # 7

The contractor shall provide

ADHOC support.

9 & 11 The contractor provided

ADHOC support to the

COR and agency management.

95% of documentation submitted is timely and free of major grammatical and/or spelling errors.

The frequency and timeliness of report submissions, accuracy and relevance of data included alignment with government needs and objectives, and the satisfaction of the government with the quality and usefulness of the reports provided.

Validated

Customer

Complaints and agency management

15. Government Furnished Items and Services:

Facilities and Equipment. The Contractor shall provide laptops for each team member to support service provision as per the Performance Work Statement (PWS), with the requirement that these computers undergo imaging and setup at Camp Lejeune, NC to provide the necessary software and applications for services. Upon fulfillment of the contract, the contractor shall return each member's laptop to remove all government software and applications and return all contractor laptops to the contractor. The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS when required for all travel requested, this includes desk space, telephones, computers, and other items necessary to maintain an office environment.

Utilities. All utilities in the facility will be available for the contractor’s use in the performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities on government installations.

Materials. The Government will provide templates, Standard Operating Procedures and

Policies, and anything else necessary to perform the tasks herein.

16. Contracting Officer's Representative (COR): The COR for this contract shall be responsible for monitoring performance, providing oversight, and serving as the primary point of contact between the contractor and the contracting agency. The (COR) will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the

Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the

Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

17. Contractor Manpower Reporting: The contractor shall report all contractor labor hours

(including subcontractor labor hours) required for the performance of services provided under this contract via the System for Award Management reporting tool, which can be accessed via the System for Award Management at https://www.sam.gov/SAM/.

a. Reporting inputs will be for the labor executed during each Government Fiscal Year (FY), which runs from October 1 through September 30. While inputs may be reported at any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate CMR tool to establish the basic contract record no later than 15 business days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the Contracting Officer and COR when the basic contract record has been established in the appropriate CMR tool (see Deliverables Schedule).

b. Contractors may reference the “Quick Start Guide for Service Contract Reporting” via https://sam.gov/SAM/transcript/SCR_QSG.pdf.

18. Applicable Documents/References: The contractor shall comply with all applicable federal laws, regulations, agency policies, and contract terms and conditions.

a. EEO References

b. Title VII of the Civil Rights Act of 1964 as amended https://www.sam.gov/SAM/

c. Rehabilitation Act of 1973 as amended

d. Age Discrimination in Employment Act of 1967 as amended

e. Equal Pay Act of 1963 as amended

f. 29 CFR 1614

g. EEOC Management Directive 715 of 1 October 2003

h. EEOC Management Directive 110 of 5 August 2015

i. SECNAVINST 12735.1

j. SECNAVINST 12713.14

k. SECNAVINST 5300.26E

l. DON CHRM Subchapter 1603

m. SECNAV Notice 5210

n. SECNAV M-5210.1

o. MCO 5210.11F

p. MCO 12713.6B

q. DON Program Manual for Reasonable Accommodation March 2022

r. DON Complaints Management/Processing Manual

s. Tyler Tech ETK Guides

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

0002 Destination Government Destination Government

0003 Destination Government Destination Government

1001 Destination Government Destination Government

1002 Destination Government Destination Government

1003 Destination Government Destination Government

2001 Destination Government Destination Government

2002 Destination Government Destination Government

2003 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 31-AUG-2024 TO

30-AUG-2025

N/A N/A

0002 POP 31-AUG-2024 TO

0003 POP 31-AUG-2024 TO

1001 POP 31-AUG-2025 TO

30-AUG-2026

1002 POP 31-AUG-2025 TO

1003 POP 31-AUG-2025 TO

2001 POP 31-AUG-2026 TO

30-AUG-2027

2002 POP 31-AUG-2026 TO

2003 POP 31-AUG-2026 TO

CLAUSES INCORPORATED BY FULL TEXT

52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far

(End of provision)

CLAUSES INCORPORATED BY REFERENCE

52.202-1 Definitions JUN 2020

52.203-3 Gratuities APR 1984

52.203-11 Certification And Disclosure Regarding Payments To

Influence Certain Federal Transactions

SEP 2007

https://www.acquisition.gov/browse/index/far

52.203-12 Limitation On Payments To Influence Certain Federal

Transactions

JUN 2020

52.203-18 Prohibition on Contracting With Entities That Require Certain

Internal Confidentiality Agreements or Statements--

Representation

JAN 2017

52.204-2 Security Requirements MAR 2021

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber

Content Paper

MAY 2011

52.204-13 System for Award Management Maintenance OCT 2018

52.204-16 Commercial and Government Entity Code Reporting AUG 2020

52.204-18 Commercial and Government Entity Code Maintenance AUG 2020

52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-22 Alternative Line Item Proposal JAN 2017

52.212-1 Instructions to Offerors--Commercial Products and

Commercial Services

SEP 2023

52.212-2 Evaluation - Commercial Items NOV 2021

52.212-3 Alt I Offeror Representations and Certifications--Commercial

Products and Commercial Services (FEB 2024) Alternate I

FEB 2024

52.212-4 Contract Terms and Conditions--Commercial Products and

Commercial Services

NOV 2023

52.219-1 Alt I Small Business Program Representations (FEB 2024)

Alternate I

FEB 2024

52.219-8 Utilization of Small Business Concerns FEB 2024

52.219-14 (Dev) Limitations on Subcontracting (DEVIATION 2021-O0008) FEB 2023

52.232-17 Interest MAY 2014

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013

52.233-1 Alt I Disputes (May 2014) - Alternate I DEC 1991

52.247-29 F.O.B. Origin FEB 2006

252.201-7000 Contracting Officer's Representative DEC 1991

252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022

252.203-7005 Representation Relating to Compensation of Former DoD

Officials

SEP 2022

252.204-7003 Control Of Government Personnel Work Product APR 1992

252.204-7004 Antiterrorism Awareness Training for Contractors JAN 2023

252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

JAN 2023

252.204-7015 Notice of Authorized Disclosure of Information for Litigation

Support

JAN 2023

252.204-7018 Prohibition on the Acquisition of Covered Defense

Telecommunications Equipment or Services

JAN 2023

252.204-7020 NIST SP 800-171 DoD Assessment Requirements NOV 2023

252.204-7023 Reporting Requirements for Contracted Services. JUL 2021

252.204-7024 Notice on the Use of the Supplier Performance Risk System MAR 2023

252.205-7000 Provision Of Information To Cooperative Agreement Holders JUN 2023

252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of

Terrorism

MAY 2019

252.219-7003 Small Business Subcontracting Plan (DOD Contracts) DEC 2019

252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.223-7997 (Dev) Prohibition on Procurement of Certain Items Containing

Perfluorooctane Sulfonate or Perfluorooctanoic Acid -

Representation (DEVIATION 2022-O0010)

SEP 2022

252.223-7998 (Dev) Prohibition on Procurement of Certain Items Containing

Perfluorooctane Sulfonate or Perfluorooctanoic Acid

(DEVIATION 2022-O0010)

SEP 2022

252.225-7001 Buy American and Balance of Payments Program FEB 2024

252.225-7002 Qualifying Country Sources As Subcontractors MAR 2022

252.225-7048 Export-Controlled Items JUN 2013

252.225-7052 Restriction on the Acquisition of Certain Magnets, Tantalum, and Tungsten.

JAN 2023

252.225-7055 Representation Regarding Business Operations with the

Maduro Regime

MAY 2022

252.225-7056 Prohibition Regarding Business Operations with the Maduro

Regime

JAN 2023

252.225-7059 Prohibition on Certain Procurements from the Xinjiang

Uyghur Autonomous Region - Representation

JUN 2023

252.225-7060 Prohibition on Certain Procurements from the Xinjiang

Uyghur Autonomous Region

JUN 2023

252.226-7001 Utilization of Indian Organizations, Indian-Owned Economic

Enterprises, and Native Hawaiian Small Business Concerns

JAN 2023

252.232-7003 Electronic Submission of Payment…