DRAFT_PWS_FOR_SYNOPSIS.docx

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MARINE CORPS ENTERPRISE-WIDE VEHICLE SAFETY TRAINING (CONUS)
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M67001-14-R-0200
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Attachment #5 AS No. ACQ-MCBCL-14-10

Attachment #5 AS No. ACQ-MCBCL-14-10 Marine Corps Enterprise-Wide Vehicle Safety Contract

Marine Corps Enterprise-Wide Vehicle Safety Training

PERFORMANCE WORK STATEMENT

1.0 Introduction

The Office of the Commandant of the Marine Corps, Safety Division (CMC SD) provides the overall program management for all Marine Corps installations supporting Marine Corps and other personnel assigned to tenant commands of these installations. The traffic safety program objective is to establish and maintain motor vehicle driving skills, habits, and behavior to reduce injuries and fatalities that negatively impact military readiness.

This Performance Work Statement (PWS) addresses training and related services to support the objective for Marine Corps Installations located in CONUS and Hawaii. This contract will be centrally coordinated by CMC SD and implemented at the Marine Corps installation level.

2.0 Scope

The Contractor will provide a readily accessible source of robust training programs to include basic and advanced motorcycle safety classes, basic and advanced off-road vehicle safety classes, and driver improvement classes at locations throughout Continental United States (CONUS) and Hawaii. The Contractor must prove flexible enough to provide training utilizing training motorcycles and, if applicable and practicable, the latest virtual technology to include, but not limited to, realistic simulators.

3.0 Period of Performance

The anticipated period of performance is for base period from date of award through 31 March 2015 and four option periods as follows:

Option One:April 1, 2015 through March 31, 2016
Option Two:April 1, 2016 through March 31, 2017
Option Three:April 1, 2017 through March 31, 2018
Option Four:April 1, 2018 through March 31, 2019

The authorized Marine Corps Installations Regional Contracting Offices (RCO) will issue Task Orders for training throughout the period of performance. In locations where there are multiple installations within a geographical area, Task Orders may be issued on a regional basis. The Contractor shall provide training in the quantities and at the locations specified by the individual Task Orders issued against the contract.

4.0 Place of Performance

The principal place of performance for this PWS will be onsite Marine Corps installations identified below. The place of performance will be identified on the individual Task Orders issued against the contract.

1) Marine Corps Base Quantico VA

2) Marine Corps Base Camp Lejeune NC

3) Marine Corps Air Station Cherry Point NC

4) Marine Corps Air Station New River NC

5) Marine Corps Air Station Beaufort SC

6) Marine Corps Logistics Base Albany GA

7) Marine Corps Support Facility Blount Island FL

8) NAS/JRB New Orleans LA (Supports MARFORRES)

9) Marine Corps Base Camp Pendleton CA

10) Marine Corps Air Station Miramar CA

11) Marine Corps Air Ground Combat Center 29 Palms CA

12) Mountain Warfare Training Center Bridgeport CA

13) Marine Corps Logistics Base Barstow CA

14) Marine Corps Air Station Yuma AZ

15) Marine Corps Base Hawaii

The Marine Corps installations identified above may be subject to change due to Base Realignment and Closure (BRAC), Joint Basing Initiatives, or other Government-directed action. In the event the installations are changed, the Contracting Officer will advise the Contractor and introduce appropriate modification(s) to this contract.

5.0 Requirements

The Contractor shall offer the training identified below to all of the locations identified in Paragraph 4.0 of this PWS. The Contractor shall deliver the training in the quantities listed as requested by the individual Task Orders. The Contractor will be paid for courses actually completed upon acceptance in the Wide Area Work Flow (WAWF).

The Contractor shall provide instructors with current certifications, qualifications and credentials specified by the owner of the curriculum and shall provide the instruction material to each student as required by the specific curriculum for each course conducted. The courses and respective curriculum owners are listed in Paragraph 5.6 of this PWS.

5.1 Level I Motorcycle Training – Includes courses of instruction for the entry level rider. Level I training is mandatory for every service member who rides or expresses intent to ride a motorcycle. The course listed below is the prescribed curriculum for Level I Motorcycle training under this requirement:

5.1.1 Two-Day Motorcycle Safety Foundation Certified Basic Rider Course (BRC). BRC is a two (2) day Level I motorcycle training course which provides classroom and actual motorcycle operator training in a controlled, off-street environment. The curriculum and requirements for instructor qualifications are established by and shall be obtained from the Motorcycle Safety Foundation.

5.2 Level II Motorcycle Training – Includes courses of instruction for the experienced rider. This training is required for new and novice riders as follow-on to initial Level I training, required to be completed within 120 days of the rider’s completion of Level I training. It is also available as a refresher for riders that have not received any other training within the most recent three (3) years, or who are returning to riding after and absence, or who for other reasons, such as acquiring a new motorcycle with different handling characteristics or configuration and feel they would benefit from Level II training. The courses listed below are the prescribed curriculum for Level II Motorcycle training under this requirement:

5.2.1 One-Day Motorcycle Safety Foundation Certified Basic Rider Course 2 (BRC-2). The BRC-2 (also known as Experienced Rider Course) is a Level II course for riders who already have basic skills and serves as a refresher course for practicing and renewing basic riding skills. BRC-2 is recommended for riders of cruisers, standards, or touring motorcycles. The curriculum and requirements for instructor qualifications are established and shall be obtained from the Motorcycle Safety Foundation.

5.2.2 One-Day Motorcycle Safety Foundation Advanced Rider Course (ARC) or Military Sport Bike Rider Course. The ARC (or MSRC) is a Level II that complements a rider's basic skills and helps with personal risk assessment. It includes a classroom segment with several interactive activities to improve rider perception and hazard awareness and range exercises to enhance both basic skills and crash avoidance skills. ARC (or MSRC) is required for riders of sports bikes, super-sports, and sport-touring motorcycles, but may be taken by any rider. The curriculum and requirements for instructor qualifications are established by and shall be obtained from the Motorcycle Safety Foundation.

5.3 Level III Motorcycle Training – Includes specific courses designed for the experienced rider who serves as mentors to other motorcycle riders who serve as mentors to other motorcycle riders. Level III training may also be provided to other experienced riders in conjunction with special events which focus on motorcycle safety within a unit, higher command, installation or region.

5.3.1 Level III Advanced Motorcycle Training. Level III advanced Motorcycle Training shall include the following knowledge, skills, and abilities. The curriculum elements may be divided among several different course offerings.

Maneuvering at realistic street riding speeds (45 mph and higher) Cornering techniques Trail Braking / Braking in a curve Emergency Braking Dirt / Off-road riding Track riding Riding in groups Riding with passengers Motorcycle suspension principles and practice Responding to a loss of traction Responding to locked rear wheel or locked front wheel Riding in traffic Judgment Hazard Avoidance

5.4 Driver Improvement Training. Courses must meet the requirements of Department of Defense Instruction (DODI) 6055.04 to instruct all service members under the age of 26 in basic automobile driving safety, and to provide remedial training to service members who have been identified through driving history, citation or accidents as requiring improvement.

5.4.1 One-Day American Automobile Association Driver Improvement Program (AAA/DIP) – AAA/DIP is a Driver Improvement course that teaches students to drive defensively and react to potentially dangerous traffic situations. AAA/DIP meets requirements for DMV and traffic court and insurance discounts or safe driving points may apply upon successful completion. The course provides the basic driver improvement curriculum required by DODI 6055.04. The curriculum and requirements for instructor qualifications are established by and shall be obtained from the American Automobile Association.

5.4.2 One-Day National Safety Council Alive at 25 – Alive at 25 is a Driver Improvement course that teaches a defensive driving classroom curriculum to aid students in gaining awareness, developing strategies to keep safe on the road, and improve decision-making and responsibility-taking. The course uses interactive media, workbook exercises, role-playing, and class discussions and provides the basic driver improvement curriculum required by DODI 6055.04. The curriculum and requirements for instructor qualifications are established by and shall be obtained from the National Safety Council.

5.4.3 One-Day National Safety Council Attitudinal Dynamics of Driving (ADD) – ADD is a remedial Driver Improvement course based on a scientific theory of behavior change known as Reality Therapy. Students participate in this interactive, dynamic course to recognize the pitfalls of the choices they are making, and learn to analyze choices and develop responsible behavior patterns behind the wheel. ADD provides a remedial course targeted to individuals that have been identified through driving history, citations or accidents as requiring improvement. The curriculum and requirements for instructor qualifications are established by and shall be obtained from the National Safety Council.

5.5 Specialized Vehicle – Courses include specialized courses which address use of all-terrain vehicles and off-road motorcycles.

5.5.1 One-half Day Specialty Vehicle Institute of America Certified All-Terrain Vehicle Rider Course – The ATV Rider Course is a specialized course on basic ATV safety techniques with hands-on exercises covering starting and stopping, turning (both gradual and quick), negotiating hills, emergency stopping and swerving, and riding over obstacles. Particular emphasis is placed on the safety implications relating to each lesson. The course also covers protective gear, environmental concerns and local laws. ATV training is required by Marine Corps Order 5100.19F for all military personnel who operate ATVs and similar utility vehicles in the performance of their duties. It is also required for service members who use recreational ATVs. The curriculum and requirements for instructor qualifications are established by and shall be obtained from the Specialty Vehicle Institute of American.

5.5.2 One-Day Motorcycle Safety Foundation Certified Dirt Bike School (DBS) – DBS is a specialized course focused on learning to ride a dirt bike. Many of the skills taught in this course are transferrable to operation of motorcycles in general. The curriculum and requirements for instructor qualifications are established by and shall be obtained from the Motorcycle Safety Foundation.

5.6 Curriculum and Providers

5.6.1 Required Curriculum and curriculum owners. The following table identifies the required curriculum and the curriculum owners.

Course Title
Curriculum Owner
Basic Rider Course (BRC)
Motorcycle Safety Foundation (MSF)

2 Jenner, Suite 150 Irvine, CA 92618

(800) 446-9227 MSF@msf-usa.org POC: Cathy Rimm

Basic Rider Course -2 (BRC-2) (Formerly Experienced Rider Course)

Advanced Rider Course (ARC) or Military Sportbike Rider Course (MSRC)

Dirt Bike School (DBS)

Driver Improvement Program (DIP)
Automobile Association of America (AAA)

1000 AAA Dr.

Heathrow, FL 32746

(877) 457-0711

Alive at 25
National Safety Council

1121 Spring Lake Drive Itasca, IL 60143-3201

(800) 621-7619 customerservice@nsc.org

Attitudinal Dynamics of Driving (ADD)

All-Terrain Vehicle (ATV) Rider Course
Specialty Vehicle Institute of America (SVIA)

2 Jenner, Suite 150 Irvine, CA 92618

(800) 446-9227 MSF@msf-usa.org POC: Cathy Rimm

5.6.2 Level III Motorcycle Safety Training Acceptable Curriculum Providers. The Government is not directing which sources offeror’s utilize (if any) but is simply providing a list of previously approved and acceptable curriculum and sources that meet the requirements of Paragraph 5.3 of this PWS. Those sources are identified below in no order of significance:

Course Title
Curriculum Owner
One-Day Camp
California Super Bike School

940 N. San Fernando Road Los Angeles, CA 90065

(323) 224-2734 POC: Dylan Code and Keith Code

Two-Day Camp

Advanced Motorcycle Operator School

Advanced Rider Track Day Instructor Training

Total Control 1
Lee Parks Design

P.O. Box 1838 Victorville, CA 92393

(800) 943-5638 POC: Lee Parks

Total Control 2

American Supercamp
American Supercamp

RoadRace Factory 8606 S.E. Frontage Road Fort Collins, CO 80528

(970) 227-2385 POC: Danny Walker

5.7 Scheduling and Course Management

Scheduling of courses will be conducted by the authorized Marine Corps Installation Safety Offices. In locations where there are multiple installations within a geographical area, scheduling may be coordinated on a regional basis. The Installation Safety Manager or regional representative will provide the Contractor with rosters, schedule and other information necessary to delivery Courses authorized under a valid Task Order. The roster shall identify each student by name, rank (if applicable) and category, and will identify any students who will be utilizing a Government provided training motorcycle.

5.7.1 The Contractor shall designate a Contractor Liaison (CL) for each installation. In locations where there are multiple installations within a geographical area, a single CL may coordinate Contractor resources for the region. The Installation Safety Manager or regional representative will consult with the CL during the scheduling of course schedules and Task Orders to minimize conflicts and ensure the availability of required Government and Contractor resources.

5.7.2 Courses may be scheduled during Government core working hours of 7:30am to 4:00pm local time or on weekends when most students are available. Higher demand for courses may occur during summer riding season or when deployed units are returning to base. Training may be scheduled on weekends or beyond designated core working hours where improved weather conditions or extended daylight hours provide an advantage to the training delivered, or due to local availability of personnel, training ranges or other resources.

Training will not be conducted on Federal holidays, which include New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Veteran’s Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, and Christmas Day.

5.7.3 The personnel categories listed below are authorized to register for and take courses under this PWS.

· Active duty Marine Corps personnel

· Other active duty military personnel

· DoD civilian employees

· Military reservists / National Guard

· Dependents of active duty military personnel

· Retired military

5.7.4 The Contract Line Item Numbers (CLINs) for training courses are specific regarding the number of students. Additionally, the Contractor shall follow the limits regarding class size and student to instructor ratios established in the curriculum requirements. The Installation Safety Manager or regional representative is responsible for directing the appropriate number of students to the training location. Operational demands may result in fewer than the expected number of students reporting for a course. Installation Safety Managers or regional representatives may overbook courses or waitlist students to ensure full classes. Upon taking attendance, the Contractor shall immediately report any discrepancies between the roster provided and the students present for the course to the Installation Safety Manager or regional representative, to include:

· Names of students on roster that are not present

· Names of students present that are not on the roster

· Whether the numbers present are or are not within the limits per the Course under the Task Order

· Whether the number of students present are or are not within the limits of the curriculum

5.8 Record Keeping and Other Documentation

The Contractor shall retain all training records (including student attendance rosters and written test results) for all courses conducted in accordance with the requirements of the specific curriculum used and provide those records to the Installation Safety Manager or regional representative. In addition to the regularly submitted reports below, copies of specific student records or aggregated data shall be provided in hard copy or electronic media on request of the Installation Safety Manager or regional representative.

The Contractor shall provide to the Marine Corps Safety Manager the final rosters of each course conducted at the conclusion of each course and report the student outcomes as pass, fail, drop/incomplete or “no shows”.

The Contractor shall provide the Marine Corps Installation Safety Manager and Contracting Officer Representative a monthly cumulative status report that includes the elements listed below:

· Reports shall be developed in Microsoft Excel and submitted by the 10th day of the month in electronic format.

· Cumulative data shall be based on the period(s) of performance specified in the resulting award.

· Marine Corps Installations shall be identified separately on work sheets arranged by Marine Corps Installations: MCI-East, MCI-West, MCB-Hawaii, and Marine Corps Forces Reserve. Each sheet shall show totals to the MCI/Region, and a sheet shall be included that lists totals Marine Corps-wide.

· Itemize Courses conducted by CLIN and Task Order and the total number of students from each group listed in Paragraph 5.7.3 of this PWS.

6.0 Government Furnished Property (GFP)

The delivery of courses shall involve the Contractor’s use of Government facilities and property to include:

· Classroom or auditorium

· Appropriate audio-visual equipment (computers, projectors, screens, and peripherals)

· Training motorcycles

· Training Ranges

· Temporary work space, telephones, copy machines, and facsimile (only during course execution)

6.1 Classrooms/Auditoriums & Audio-Visual and Peripheral Equipment. The Installation Safety Manager will provide the Contractor access to the classroom or auditorium equipped with audio-visual and peripheral equipment appropriate to the curriculum of each specific course identified in the Task Order.

6.2 Ranges and Other Training Areas. The Marine Corps shall provide the Contractor with access to motorcycle training ranges, where available, to support scheduled training. The Government is responsible for range upkeep, including surface condition, weed/debris removal, and marking, as well as for obtaining and maintaining range certifications that may be required. The Contractor shall inspect ranges in advance of scheduled training in order to provide sufficient time for correction of any deficiencies. The Government will provide equipment and paint for the Contractor to conduct minor maintenance, touch up and housekeeping as necessary in advance of or following a class to ensure safe and effective use of the range.

6.3 Training Motorcycles. The Government has training motorcycles available in the quantities and locations listed in Attachment #1 for use in the BRC by (1) student riders who do not own a motorcycle; (2) for students who may own a motorcycle but whose state license/endorsement process requires the use of a training motorcycle; or (3) students who may own a motorcycle but are on temporary additional duty orders (TDY) or otherwise do not have reasonable access to their motorcycle. Use of the training motorcycles for other training (BRC-2, ARC, or any Level III course) requires approval of the Installation Safety Manager.

The Installation Safety Manager will determine, based on the students registered for each course, the appropriate number of training motorcycles to be used and will state the training motorcycles in a staging area near the training range in advance of the course. The students scheduled to utilize training motorcycles will be identified on the course roster. On completion of the training day, the Contractor will ensure the training motorcycles are returned to the staging area for storage by the Installation Safety Office personnel.

The Contractor shall be authorized to operate Government-owned training motorcycles in the execution of training activities, to include demonstrations or other movement in the vicinity of the training range and staging area.

6.3.1 Maintenance. The Marine Corps is responsible for all necessary maintenance, fuel, oil, and other operating expenses related to the Government-owned training motorcycles. The Contractor shall exercise due care and diligence in the operation and use of the training motorcycles, and refer any observed deficiencies to the Installations Safety Manager. Contactors may perform minor adjustments, refueling and checking of fluids, tire pressure and other tasks associated with normal use and safe operation of the training motorcycles during training.

6.4 Training motorcycles may not be used for any other purpose or transportation other than operation to/from and on an approved motorcycle range or training site aboard an authorized Marine Corps installation. The Contractor shall not permit any student to operate a training motorcycle outside of the range or staging area.

6.5 Other Vehicles and Equipment. The Marine Corps may have other training aids, vehicles, simulators, ATVs, and/or other equipment at some installations. The use of such equipment by the Contractor is permitted under the resulting contract to the extent necessary to provide or support the training courses listed in this PWS, and provided such use does not incur additional costs to the Government. Applicable provisions of Section 6.3 of this PWS for training motorcycles may be applied to the Contractor’s use of other vehicles or equipment subject to local requirements provided by the Installation Safety Manager.

6.6 Additional On-Site Services. The Marine Corps may provide any of the following services or equipment at the convenience of the Government when it improves or enhances efficiency or communications and does not increase cost under the resulting contract.

· Dedicated office/work space for Contractor use

· Access to IT networks and computers (additional security requirements apply per Sections 7 and 8 of this PWS)

· Required informal training associated with the use of IT networks and equipment

· Common Access Card (CAC) for access to IT networks or equipment

7.0 Security / Trustworthiness Requirements

7.1 Purpose. Reference is hereby made to Marine Corps awarded contracts requiring contractor access to Department of Navy information systems, sensitive unclassified information or areas critical to the operations of the command. Although these contracts are not classified and therefore contractor employees are not required to have obtained a National Agency Check (NAC) trustworthiness determination, the Department of the Navy (DoN) has determined that all DON information systems are sensitive regardless of whether the information is classified or unclassified. Contractors whose work involves access to sensitive unclassified information warrant a judgment of an employee’s trustworthiness. Therefore, all personnel accessing DON computer systems must undergo a National Agency Check to verify their trustworthiness. Also, Commands will include Facility Access Determination (FAD) program requirements in the contract specifications when trustworthiness determinations will be required on the contractor employees. Each contractor employee to be authorized access to Marine Corps IT networks under Section 6.6 of this PWS shall have a favorably completed NAC. In order to receive a Common Access Card, each contractor employee will have favorable fingerprints and a valid background investigation of NACI. If the position is non-sensitive a NACI investigation is required. If the position is non-critical sensitive then a NACLC investigation is required. If contractor personnel currently have a favorable adjudicated NAC, the contractor will notify the Security Manager of the Command they will visit utilizing OPNAV 5521/27 Visits Request form. The visit request has to be submitted on letterhead of the Contracting Company or completed in JPAS. The visit request will be renewed annually or for the duration of the contract if less than one year. If no previous investigation exists the contractor personnel will complete the requirement for a Trustworthiness NAC.

7.2 Foreign Nationals. In accordance with NAVSUPINST 5239.1A, if the Contractor employee is a Foreign National, prior approval of the Network Security Officer (NSO) is required. Access may be granted to Foreign Nationals who have a need to know and at least one of the following applies:

7.2.1 Foreign National is employed by DOD, or

7.2.2 Foreign National possesses a current Functional Accreditation approved by the Navy International Program Office (NAVIPO), or

7.2.3 Foreign National possesses a current Visit Request Form (OPNAV 5521/27 (1-73) as defined in OPNAVINST 5510.1H), which is on file with the requesting activity.

7.3. Trustworthiness. The Trustworthiness NAC is processed through the command Security Manager. The NAC will be processed through the use of the E-QIP. The E-QIP software can be downloaded at the Defense Security Service (DSS) website http://www.dss.mil/epsq/index.htm. The contractor should provide the completed E-QIP electronically (electronic mail/diskette) to the Command Security Manager along with the original signed release statements and two applicant fingerprint cards (FD 258). The responsibility for providing the fingerprint cards rests with the contractor. The Security Manager will review the form for completeness, accuracy and suitability issues. The completed SF 85P along with attachments will be forwarded to (DSS) who will conduct the NAC.

7.4. Investigations. The Department of Defense Central Adjudication Facility will provide the completed investigation to the requesting command security manager for the trustworthiness determination. The command will provide written notification to the contractor advising whether or not the contractor employee will be admitted to command areas or be provided access to unclassified but sensitive business information.

7.4.1. Trustworthiness determinations are the sole prerogative of the commanding officer of the sponsor activity. If the commanding officer determines, upon review of the investigation, that allowing a person to perform certain duties or access to certain areas, would pose an unacceptable risk, that decision is final. No due process procedures are required.

7.5. Contractor Responsibility. The contractor employee shall take all lawful steps available to ensure that information provided or generated pursuant to this arrangement is protected from further disclosure unless the agency provides written consent to such disclosure.

8.0 Personnel and Security Requirements

Only US citizen Contractor personnel may be authorized to access Government information technology (IT) systems directly or indirectly. Contractor personnel must receive authorization coordinated through the Navy/Marine Corps Installation or Installation Safety Manager and complete the security requirements outlined in the Security Clause above, before access to any government IT systems.

The Contractor is responsible for ensuring that the Contract personnel performing work under this PWS display the appropriate photo-identification badges at all times they are on-duty on any installation or on any Federal property. Neglect to display the photo-identification badge may result in an unsuitability determination and a security escort off the installation.

Upon contract employee termination, resignation or the end of the contract life, the Contractor is responsible for returning all Government identification, Common Access Card, building passes, keys, and other Government property that was issued to Contract personnel or the Contractor.

The requirements are applicable to all subcontractors who will work at the Governments facilities.

9.0 Quality Surveillance and Performance Standards

The Government will conduct quality surveillance in accordance with the Performance Requirements Summary (PRS) in paragraph 13.0 below. Contractor performance will be measured against the specific standards and metrics identified in the PRS. The Marine Corps will establish respective quality assurance surveillance plans to track timeliness of training delivered and identify training backlogs. The PRS will establish standards for evaluating the reports required under Section 4.5 of this PWS.

10.0 Travel Requirements

The Government will host two (2) In-Progress Reviews each year. The location will be in Washington, DC or any of the other stated installations. The cost of travel shall be included in the price of training and not invoiced separately.

11.0 Non-Personal Services Statement

Contractor employees performing services under this contract will be controlled, directed, and supervised at all times by Contractor management personnel. Contractor management shall ensure all employees comply with the performance work standards outlined in this PWS. Contractor employees shall perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in this PWS shall not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying federal policy, obligating the appropriated funds of the United States Government, overseeing the work of federal employees, providing direct personal services to any federal employee, or otherwise violating the prohibitions set forth in Subparts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will contractor access to the facilities and will perform the inspection and acceptance of the completed work.

12.0 Insurance

The contractor shall carry insurance in accordance with FAR clause 52.228-5, Insurance – Work on a Government Installation.

The successful offeror shall furnish to the Contract Administrator a certificate of insurance as evidence of the existing of insurance coverage. The initial certificate shall be provided to the Government with the offeror’s proposal prior to the offer due date specified in the solicitation. All certificate changes shall be submitted to the Contract Administrator within seven (7) work days after changes occur.

13.0 Performance Requirements Summary (PRS). The performance standards for the Performance Work Statement are stated in the PRS below:

PEFORMANCE REQUIREMENTS SUMMARY (PRS)

Outcome
Performance
Inspection
Incentive
Stakeholder Outcome
Objective / Standard
PWS

Para #

AQL
Inspector
Method & Frequency
Performance Incentive/Remedy
Providing Required Training
Delivery training in accordance with the PWS
2, 4, 5
100%

No deviation

COR
· Observation

· Random monitoring

· Customer feedback Re-accomplish at no additional cost to the Government

Providing Qualified Instructors
Personnel qualifications – Contractor personnel must meet the minimum qualifications and experience of the PWS
5
100%

No deviation

COR
· Monthly reports

· Observation

· Random monitoring

· Customer feedback Re-accomplish at no additional cost to the Government

Delivery of Required Reports
Reports shall be submitted by the 10th day of the month in electronic format
5.8
1% of reports will be submitted by the 15th day of the month
COR
· Monthly reports

· Random monitoring 1% deduction of invoice after three instances of not providing reports timely

Develop and Conduct a Liaison Program
Designate a Contractor Liaison for each installation (or Geographical for areas where there are multiple installations)
5.7
100%
COR
· Perform random verification of list of contacts
Withhold 5% of invoice until there is an established Contractor Liaison for each installation (or Geographical area for areas where there are multiple installations)

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