METHOD OF OPERATION - OCTOBER 24, 2025

M4026 - TESTING, INSPECTION, MONITORING, AND MAINTENANCE OF FIRE

SUPPRESION SYSTEMS

1. PURPOSE AND INTENT

The purpose of this Contract is to provide testing, inspection, monitoring, and maintenance of fire suppression systems to the State of New Jersey and Cooperative Purchasing Participants.

CONTRACTOR Contract URL

Johnson Controls Fire Protection, LP

99SWC-NV23-16270 https://naspovaluepoint.org/portfolio/security-fire-protection-services-2023-2032/johnson-controls-fire-protection-lp/

2. CONTRACT TERM

The initial Contract term with the Contractor listed above is thirty-three (33) months, effective October 24, 2025. This Contract will expire on July 31, 2028.

The Contract may be extended for two (2) additional periods of up to two (2) years, by mutual written consent of the Contractor and the Director at the same terms, conditions, and pricing.

3. SERVICES COVERED UNDER CONTRACT

The below services are available purchased to Contract Users:

1. Backflow Prevention System;

2. Standpipe Inspections – Fire Hose;

3. Automatic Fire Pumps;

4. Fire Sprinkler Systems;

5. Fire Detection – Fire Alarm Systems;

6. Emergency Lighting;

7. Special Hazard Fire Suppression Systems;

8. Portable Fire Extinguisher Inspection – Service and Testing;

9. New Portable Fire Extinguishers;

10. Kitchen Fire Suppression Commercial Hood System;

11. Commercial Hood System Cleaning;

12. Access Control Systems;

13. Burglar Alarm Systems;

14. Surveillance Services and Equipment;

15. High Security Controls Systems;

16. Inspections & Monitoring:

a. Fire Extinguishing Systems;

b. Fire Sprinkler Systems;

c. Alarm Monitoring;

d. Fire Alarm/Protective Signaling Systems.

Restrictions:

Authorized Purchasers, as defined in New Jersey Participating Addendum Section 3.0, must use the following contracts when making purchases of the goods and services offered on those contracts:

a. T7090 – Firefighter Protective Clothing and Equipment;

https://naspovaluepoint.org/portfolio/security-fire-protection-services-2023-2032/johnson-controls-fire-protection-lp/ https://naspovaluepoint.org/portfolio/security-fire-protection-services-2023-2032/johnson-controls-fire-protection-lp/ https://naspovaluepoint.org/portfolio/security-fire-protection-services-2023-2032/johnson-controls-fire-protection-lp/

b. M0002 – Facilities Maintenance and Repair & Operations (“MRO”) and Industrial Supplies;

c. M8001 – Walk-In Building Supplies;

d. T0167 – Electrical Equipment and Supplies, Statewide;

e. T2981 – Locking Hardware – Statewide;

f. T0106 -- Law Enforcement Firearms Equipment and Supplies;

g. T1786 – Equipment Acquisition & Installation for Marked/Unmarked Police Vehicles and Prisoner Transport.

4. PRICING

Pricing for the services covered under this Contract are listed on Attachment #1 - Price List, located on the “Attachments” tab on NJSTART.

5. DIRECTIONS FOR USE

Joseph Savitski Regional Sales Manager Telephone: 1 (610) 398-7260 Mobile: 1 (484) 357-0811 Joseph.Savitski@jci.com / www.johnsoncontrols.com

Mr. Savitski will be the primary contact for all sales inquiries, and is also available to assist with any service or administration issues as well. All New Jersey State Property or Facilities Manager, Maintenance Director, Administrator, Purchasing Agent or Contracting Officer, etc.

may contact Mr. Savitski for a quotation for systems inspection, testing, monitoring, maintenance, repairs (non-emergency), moves-adds-changes, upgrades. Depending on the location and type of system and services required, Mr. Savitski will contact the designated Johnson Controls Fire Protection sales personnel to arrange a site visit and consultation. In the event a service or administration issue requires escalation beyond the local District office, Mr. Savitski shall be contacted as well to assist with resolution or involve our Region or Corporate resources.

All calls and requests for emergency service must be made directly to the local Johnson Controls Fire Protection District number, based on the County of the facility(s) needing coverage. Inspections, non-emergency, routine service, and repairs will also be scheduled directly through the District offices. The regional breakdown and contact information can be found on the Johnson Controls Fire Protection District Office Directory for the State of New Jersey, pages 3 and 4 of this document.

Please reference the Communication Standards for State of New Jersey Customer Service Calls, pages 5 and 6 of this document, for more information regarding scheduling.

All quotations for new or existing (renewal) services will reference Contract #26-GNSV2- 121789. Johnson Controls Fire Protection District offices will assign a “Promo Code” to be used in its systems to assure that pricing and billing rates, parts discounts, and scope of work (e.g.

service response times) are applied to all State of New Jersey entities under this agreement. All Purchase Orders must reference Contract # 26-GNSV2-121789.

Johnson Controls Fire Protection is able to provide periodic reporting of all agreements statewide under this Contract and which are currently in effect.

mailto:Joseph.Savitski@jci.com http://www.johnsoncontrols.com/

Johnson Controls Fire Protection District Office Directory for the State of New Jersey

Service

Northern New Jersey: Sussex, Passaic, Bergen, Warren, Morris, Essex, Hudson, Hunterdon, Somerset, Union, Middlesex, and Monmouth (North) counties.

Johnson Controls Fire Protection- North Jersey 200 Forge Way Rockaway, New Jersey, 07866 Main: 973-586-4418 Fax: 973-586-4413

Michael Suppa – Service General Manager – All Service Issues Richard Meyer – Sprinkler Technical Supervisor – Sprinkler Service Issues Effiom Wilson – Service Supervisor – Fire Alarm Service Issues Adam Wawra – Sprinkler Inspection Supervisor – Sprinkler Inspections Ana Guerreiro – Electronic Inspection Manager – Fire Alarm Inspections Eric Gottshall – Suppression Manager – Suppression Inspections and Service Issues Tony Passaro

– Administrator – Billing Issues

Southern New Jersey: Mercer, Burlington, Ocean, Camden, Atlantic, Gloucester, Cumberland, Cape May, and Monmouth (South) counties.

Johnson Controls Fire Protection Greater Philadelphia and South Jersey 283 Gibraltar Road Horsham, Pennsylvania, 19044 Main: 215-374-6500 Fax: 215-682-7979

Thomas Santiago – Service General Manager – All Service Issues Dana Rost – Inspection Manager – All Inspection Issues Tom Hewitt– Electronic & Sprinkler Inspection Supervisor – Fire Alarm and Sprinkler Inspections Jay Coble – Electronic & Sprinkler Service Supervisor – Fire Alarm and Sprinkler Service Issues Eric Gottshall – Suppression Manager – Suppression Inspections and Service Issues Emily White– Administrator - Billing Issues

Salem County Only:

Johnson Controls Fire Protection Wilmington 17 McCollough Drive New Castle, Delaware, 19720 Main: 302-325-6300 Fax: 302-325-6314

Chris Godwin – Service General Manager – All Service Issues Chasity Riviera – Electronic & Sprinkler Inspection Supervisor – Fire Alarm and Sprinkler Inspections Mary Jo Ramone – Billing Issues

Sales Joe Savitski – Area Sales Manager, Mid-Atlantic Area – All Sales or Administrative Issues and Requests including Building Surveys and Quotations for Fire Alarm, Sprinkler, and Suppression Mobile: 484-357-0811

Parrish Dees – Area Sales Manager, Philadelphia North Jersey – All Sales or Administrative Issues and Requests including Building Surveys and Quotations for Fire Alarm, Sprinkler, and Suppression Mobile: 973-303-2411

Jermaine Suggs - Fire Sales Manager, East Region 908-862-7147

Neil Ladera – Business Development Manager – Strategic Accounts – All Sales or Administrative Issues and Requests including Building Surveys and Quotations for Fire Alarm, Sprinkler, and Suppression Mobile: 201-450-3099

COMMUNICATION STANDARDS FOR

STATE OF NEW JERSEY CUSTOMER SERVICE CALLS

EMERGENCY/CRITICAL SERVICE CALL

Example: Water leaking out of sprinkler system, fire alarm system in alarm or out of service

• Customer calls local District office number

• Press “1” for new Service and Repair to reach Service Dispatch

• Customer provides location and service requirement

• Johnson Controls Fire Protection Service Resource Center logs call, initiates Service Request, and assigns local qualified technician

• Technician or District Supervisor will provide live voice contact with customer within 30 minutes

• Technician on-site within 4 hours

• Technician performs repair, debriefs with customer, and provides repair documentation including work description and time and materials expended.

• If technician cannot repair the problem within 4 hours after arrival, they shall escalate the issue to the next higher level technician or Service Supervisor

• Update provided to customer on the status of the repairs every 24 hours until repairs are complete

NON-CRITICAL REPAIR CALL

(Normal Business Hours: Monday-Friday 8:00 AM to 5:00 PM, After-hours as required) Example: Trouble on panel but not in alarm, sprinkler damaged but not leaking

• Press “1” for new Service and Repair to reach Service Dispatch

• Customer provides location and service requirement

• Johnson Controls Fire Protection Service Resource Center logs call, initiates Service Request, and assigns local qualified technician

• Technician or District Supervisor will provide live voice contact with customer within one hour

• Technician on-site within 24 hours

• Technician performs repair, debriefs with customer, and provides repair documentation including work description and time and materials expended.

• If technician cannot repair the problem within 48 hours after arrival, they shall escalate the issue to the next higher level technician or Service Supervisor

• Update provided to customer on the status of the repairs every 24 hours until repairs are complete

• Customer provides location and service requirement

SCHEDULED SERVICE CALL

(Normal Business Hours: Monday-Friday 8:00 AM to 5:00 PM, After-hours as required) Example: System inspection, routine preventative maintenance service work, re-charge pickup

• Press “3” to reach District front desk

• Customer provides location and service requirement and is forwarded to Department Supervisor

• Johnson Controls Fire Protection Supervisor and customer coordinate schedule for service call or inspection

• Work order generated, technician or inspector(s) assigned

• Work completed and service call or inspection documentation provided to customer

DEFICIENCY REPAIRS

(Normal Business Hours: Monday-Friday 8:00 AM to 5:00 PM, after-hours as required) Includes all systems

• Inspection results to be debriefed with customer at the completion of each inspection, including documentation of pass/fail of all systems, components, and devices

• Documentation to include failures, applicable code violations, and/or recommendations

• Minor system deficiencies may be repaired immediately with customer approval

• A quotation will be provided for system repairs or deficiencies within 5 business days pursuant to the time, materials, and terms of the agreement

• Customer approves quotation

• Johnson Controls Fire Protection Supervisor and customer coordinate schedule for service call

• Work order generated, technician assigned

• Work completed and repair documentation provided to customer