Solicitation Amendment M0068126Q00740001 SF 30.pdf

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11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

16C. DATE SIGNED

Previous edition unusable STANDARD FORM 30 (REV. 11/2016) Prescribed by GSA FAR (48 CFR) 53.243

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE PAGE OF PAGES

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6) CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X) 9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBE

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

List of Contract Documents, Exhibits, or Attachments

Miscellaneous text in this section has been modified to:

PERFORMANCE WORK STATEMENT (PWS)

MARINE CORPS MOUNTAIN WARFARE TRAINING CENTER (MCMWTC)

INFORMATION MANAGEMENT SUPPORT SERVICES

0. Introduction

To successfully accomplish MCMWTC's mission in context to the requirements of this PWS, the MCMWTC requires support for information management to coordinate processes between staff sections ensuring accurate and focused information are delivered in a timely manner. The Contractor uses commander's critical information requirements, report matrices, and request for information procedures, along with collaborative planning tools (such as internet/intranet web sites, knowledge portals, chat, video teleconferencing and email) to ensure information is translated into focused knowledge that facilitates decision-making.

The Contractor shall provide a liaison to coordinate information management activities. The primary Government point of contact for these activities will be the MCMWTC Deputy Operations Director and the MCMWTC S-3 Operations Officer. To facilitate effective contract performance, the Contractor's personnel will be provided workspace within the MCMWTC S3 Operations Section, as this location provides access to necessary personnel, information, and systems to fulfill the requirements of this PWS. Additionally, the S3 oversees MCMWTC Current Operations, Future Operations, Base/Installation Operations, Academics, Exercise Control, Range Control and Instructor Group. Co-locating the IMO within the S3 provides the Contractor the best access, placement, and availability to assist the command with maximizing organizational information management.

The Contractor is responsible for ensuring command information requirements are managed in compliance with ContractorMAGTF-TC, TECOM and USMC standards and guidance. The shall provide subject matter expertise and deliverables related to information management to the command as required by this PWS. The Contractor shall assist in the consolidation and formatting of draft written materials (such as policies, Training

ContractorCenter Orders (TCO) & Annexes, SOPs, and directives) for Government review and approval. The will support the preparation of Command & Staff updates and training plans as related to the MCMWTC Information Management strategy. The Contractor shall provide the command interface with the MAGTF-TC Knowledge Manager (KM) and MAGTF-TC Information Manager (IMO) for issues related to Information Governance, Records Management, Knowledge Management (KM) and Information Management (IM) training, Portal Management, KM and IM requirements, portal access control, portal account validation, IM business rules, portal permissions, Information Assurance/OPSEC and data accuracy.

M0068126Q00740001

2. Scope. The Contractor shall provide support to Information Management/Knowledge Management, Information Management Training, Portal Management, portal access control, portal account validation, IM business rules, portal permissions, Information Assurance/OPSEC and data accuracy. The scope of the Information Management (IM) requirements necessitates Contractor personnel with a comprehensive knowledge of the IM technical fields to provide: 1) development and sustainment of IM processes, and 2) use of various IM systems. Contractor shall participate in information and planning meetings; communicate with external IM entities and develop or provide input to briefings and reports. All items and or deliverables generated by the Contractor under this PWS, and all associated intellectual property, in whatever form, created, generated, or produced under this PWS shall become the property of the U.S. Government/Marine Corps in accordance with DFARS 252.227- 7020, Rights in Special Works, which will be included in this contract.

3. General Requirements.

3.1 Work Locations. The majority of work shall be performed at Government facilities via approved Non- Secure Internet Protocol Router Network (NIPRNET) systems and Secret Internet Protocol Router Network (SIPRNET). However, travel to CONUS locations is anticipated to support off-site conferences, working groups, and professional development.

3.2 Performance Standards. The Contractor shall provide the necessary resources and infrastructure to manage and administer the performance tasks as defined in this PWS.

3.3 Government Responsibilities and Interface. The Contracting Officer's Representative (COR) will have technical oversight and will execute responsibilities related to performance, deliverables acceptance, invoice certification, and coordination of work effort. The Regional Contracting Office (RCO) will interface with the Prime Contractor(s)'s representative to coordinate for payment through Wide Area Work (WAWF) the flow System and coordinate any other administrative issues.

3.4 Technical Performance Quality. The Contractor shall be responsible for establishing a staff capable of handling the responsibilities of assigned performance tasks and coordination of needed resources as defined in the PWS.

3.5 Applicable References. The Contractor shall use the below references as a guide to the extent necessary to accomplish the tasks as stated in this PWS. The most recent revision of the references shall be used unless otherwise specified. If during the execution of the contract, the Government uncovers the need for additional references or changes to cited references, the Government will provide these with the Contractor.

Joint Publication 3-13 Information Operations

NAVMC 3500.70A Mountain Warfare Training and Readiness (T&R) Manual

NAVMC 1553.1 Systems Approach to Training (SAT) Users Guide

MCO 1553.1B Marine Corps Training and Education System

MCO 1553.2C Management of Marine Corps Formal Schools

MCO 1553.3B Unit Training Management Program

MCO 1553.10, Marine Corps Training Information Management System (MCTIMS) Standard Operating Procedure (SOP)

MCO P3500.72A Marine Corps Ground Training and Readiness (T&R) Program

MCO 3120.10A Marine Corps Information Operations

MCO 3500.14C Marine Corps Aviation Training and Readiness (T&R) Program

MCENMSG-Unification 003-14: Enabling Contractor Asset Connectivity to MCEN

4. Specific Services Provided. The Contractor shall provide IM support to the MCMWTC with SME support.

must be to the for Marine or IM services and products provided equivalent standards established military service who have an IM formal c or in personnel attended urriculum development civilian certification equivalents accordance with Marine Corps Orders and Policy stated above in paragraph 3.5. The shall Contractor provide overall expertise for successful completion of these tasks.

4.1 MCMWTC IMO Support. The SME requirement for Information Management is for support to formal schools, Service Level Training Exercise (SLTE) and Base/Installation Operations.

4.1.1 Information Management Officer SME Support. The technology revolution and resulting abundance of new C2 systems and applications have exponentially increased the complexity and amount of data that must be viewed, sorted, collated, disseminated, and managed by military forces. Operational level headquarters can no longer rely solely on the electronic mail (e-mail) inbox to understand, visualize, plan, and direct operations.

Organizations that do not adapt to technological advances may become overwhelmed or distracted, losing the ability to maintain relevant situational awareness and/or make timely and informed decisions. Leaders make decisions based upon their personal understanding of a situation; such an understanding develops through information assimilation and refines through the lens of personal experience, intuition, and judgment.

Historically, commanders achieved this understanding or situational awareness by personally viewing and visiting the battlefield; however, as the size, tempo, and complexity of the modern battlefield expanded, this approach became untenable. To compensate for modern realities, commanders and their staff gain perspective from situation maps, text documents (e.g., messages, reports, status boards), and voice reports. The situation map and text information, combined with the commander's experience, intuitive reasoning, judgment, and personal contact with subordinate units, enables the commander to attain a level of understanding necessary to make informed decisions. Contending with the complexity characterized by conflicts in the 21st century, warfighters not only need integrated systems, but also structured policy and guidance. Such direction should be combined with procedures that collect, process, and safeguard data and thereby facilitate efficient information assimilation, sharing, and collaboration. The aggregate of today's technology, procedures, people, and policy must provide shared situational awareness and decision support across a distributed network in dynamic and chaotic arenas.

4.2 The Contractor shall analyze business and information requirements and designing SharePoint/Internet content prototypes and products. This includes the determination of the overall design and structure of SharePoint and Internet content, to include but not limited to creating content solutions using Microsoft 365, SharePoint Online, and Power Platform products. The Contractor is required to design user interfaces within the SharePoint Intranet and Internet environments as well as Power Platform. Will work with customers to test developed content against requirements, monitoring and assuring quality, functionality, security, and integrity of the designed content to include writing and maintaining documentation, troubleshooting, and resolving technical problems with the design and delivery of products. This will include collecting and analyzing content use and performance statistics, providing design and delivery advice to content providers, applying information security /information assurance policies, principles, and practices as well as performing other duties as assigned. This role has both technical and administrative aspects and the Contractor must demonstrate clear proficiency in both aspects.

4.3 The Contractor shall provide SharePoint specialist services, which include identifying information sharing and distribution means across MCMWTC and its tenant organizations. The Contractor shall assist serviced activities on the operational management of their automated equipment; be responsible for all requests for information and requirements based upon the objective of the IT Governance structure; carefully follow-through on any action taken to make sure these requirements are fully met; analyze automation requests from organizations evaluating the need, applicability, and appropriateness of the request; interpret requirements, policies and regulations issued from higher headquarters; evaluate changes as they impact policies and procedures and recommend appropriate action to command; ensure that known orders are executed correctly and correct problems as they occur. The Contractor shall further be responsible for maintaining good lines of communication between MCMWTC and its higher headquarters as it pertains to the defined responsibilities of the Contractor; provide time frames and coordination of tasks for future initiatives; use initiatives and resourcefulness in researching and implementing new and improved methods and procedures within the organization and establish criteria to identify and analyze trends and program requirements.

4.4 The Contractor shall promulgate command collaborative environment and facilitate the use of appropriate collaborative services, systems, and applications; maintains a listing of the current Power Platform products, SharePoint sites along with section, and unit IM representatives. The Contractor shall coordinate with designated IM Representatives to support the conduct of IM activities and perform SharePoint Administrator functions as defined in this PWS; assist IM Representatives and the conduct of their duties across MCMWTC and its tenant organizations. Reviews Quarterly Systems usage and training requirements with Directorate IM Representatives to ensure current and completeness.

4.5 The Contractor shall, in coordination with the MCMWTC Executive Officer and Deputy Director, facilitate the Information Management/Knowledge Management Working Group to support efficient work processes and information dissemination.

4.6 Hours of Operation. The Government's normal work hours are from 0730-1630 (7:30 A.M. - 4:30 P.M.)

Monday through Friday excluding Federal holidays. The Contractor shall provide the required personnel and services identified in this scope of work for the duration of the period of performance. Performance will occur on-site at MWTC Bridgeport; however, the Contractor remains responsible for determining the staffing, scheduling, and resources necessary to meet the requirements of the contract. The Government does not require Contractor personnel to reside at, be boarded at, or remain continuously present on the installation outside of the time necessary to perform the required services. The Contractor shall ensure services are performed in accordance with the scope of work and any established schedule or response requirements. For planning purposes only, the Contractor is advised that the Government installation observes Federal holidays, and Government response times may be delayed during those periods.. In the event any of the below Federal holidays occur on a Saturday or Sunday, then the Federal holiday will be observed in accordance with the practices of the Government installations.

New Year's Day, January 1st

Birthday of Martin Luther King, Jr. 3rd Monday in January

President's Day, 3rd Monday in February

Memorial Day, 4th Monday in May

Juneteenth, June 19th

Independence Day, 4th of July

Labor Day, 1st Monday in September

Columbus Day, 2nd Monday in October

Veterans Day, November 11th

Thanksgiving, 3rd Thursday in November

Christmas Day, December 25th

4.7 Reporting. The Contractor shall submit a monthly report to the COR. The report will be due no later than the 10th day of the following month for the work accomplished from the first (1st) through the final workday of the previous month. It shall contain the status of all tasks. This report shall be provided in electronic format using MS office applications, with additional paper copies as requested by the COR. These reports shall reflect the monthly status of all task completion and shall include, at a minimum, the following:

-Contractor's name, contract number, reporting period

-Work accomplished for the month, and its connection to the Task Order(s) PWS task requirement(s);

-Description of any concerns or issues that may impact performance such as schedules, or functionality with proposed resolutions;

-Projection of significant work to be accomplished during the upcoming 30 day period; and

-Deliverables accepted or rejected, inclusive of the final day of the month and designation of early/on time/late submittal of products, with a brief explanation provided for a late submittal rejection and the timeline for resubmission;

-Significant changes to the Contractor's organization; and name and contact information of the Government representatives who received the support/products identified within the technical requirements.

5. SME Qualification and Experience Requirements. The Contractor will provide resumes of the SMEs, displaying the required qualifications with their proposal. The Contractor must provide the employees whose resumes are submitted with the quotation. Substitutes must meet the required qualification and experience and must notify the Contracting Officer in advance.

5.1 Documentation Required. The Contractor shall have documentation supporting experience, certifications, clearance past history.

Table 1.

Technical Capability Table

SharePoint Online and Power Platform

SME

Qualification Requirements:

5.1.1 MS-900: Microsoft 365 Fundamentals

5.1.2 MS-700: Teams Administrator Associate

5.1.4 PL-300: Power BI Data Analyst Associate

5.1.5 PL-900: Power Platform Fundamentals

5.1.6 PL-400: Power Platform Developer Associate

5.1.7 MS-721: Collaboration Communication Systems Engineer

Associate

5.1.8 PL-600: Power Platform Solutions Architect Expert

Experience Requirements:

5.1.9 Five (5) years of cumulative experience working on and developing Power Platform products (Power Apps, Power BI and Power Automate)

5.1.10

Five (5) years of cumulative experience developing, managing, and implementing solutions for a SharePoint Online site to include data management, organization and permissions management

5.1.11 One (1) year teaching experience

Security Requirement:

5.1'12 Must have held or be eligible to hold a Secret clearance or higher

Table 1- Technical Capability Table

5.2 SharePoint Online and Power Platform SME. The Contractor shall provide a SharePoint Online and Power Platform Subject Matter Expert (SME) capable of performing the tasks required under this PWS. The SME shall possess the knowledge, skills, experience, and qualifications necessary to successfully perform SharePoint Online, Power Platform, and related Microsoft 365 support services.

At a minimum, the SME shall be capable of performing the following tasks:

a. Provide technical support and guidance for SharePoint Online site administration, permissions, lists, libraries, pages, and workflow-related functionality.

b. Develop, configure, update, and maintain Power Platform solutions, including Power Apps, Power Automate workflows, and related business process automation tools.

c. Troubleshoot SharePoint Online and Power Platform issues and provide recommended solutions to the Government.

d. Assist Government users with process improvement, data organization, workflow automation, and Microsoft 365 collaboration tools.

e. Maintain required qualifications identified in Table 1 for the duration of contract performance.

Any Microsoft Applied Skills credentials, Modern Work credentials, Business Applications credentials, or other related certifications may be considered as part of the Government's evaluation criteria if included in the solicitation; however, they are not minimum performance requirements under this PWS unless specifically identified in Table 1.

5.3 Schooling or education will not be accepted in lieu of working experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, social).

5.4 The Contractor shall ensure the SME possesses and maintains the minimum qualifications identified in Table 1 prior to the start of contract performance and throughout the period of performance. Proposed personnel who do not possess the required minimum qualifications identified in Table 1 shall not be accepted for performance under this contract.

6. Deliverables.

6.1 The Contractor shall provide all documents to the COR for review using the best commercial practices for quality. Unless otherwise agreed to by the parties, or as otherwise stated within the PWS requirements, the will provide written acceptance, comments, and/or change requests, if any, within five (5) businessGovernment days from receipt. If written acceptance, comments, and/or change requests are not provided within five (5) business days, the deliverable shall be deemed acceptable as written by the Contractor. If the Government provides comments and/or change requests, the Contractor shall have five (5) business days from receipt of the correspondence to incorporate the comments and/or change requests and resubmit the deliverable.Government

Table 2 Deliverables

Deliverables

C o n t e n t

Timeline

Provide one (1) SharePoint Online and Power Platform SME

S e e p a r a

Coordination due to COR one week prior to execution.

Monthly Status Report. A report detailing all work completed in the past month, progress on ongoing projects, risks or issues encountered, and planned activities for the next month.

Shall include metrics from the QASP (e.g., system uptime, trouble ticket resolution times).

S e e p a r a

10th business day of each month to the COR

SharePoint & Power Platform Development Projects. All new SharePoint sites, lists, libraries, Power Apps, and Power Automate workflows developed in response to -Government approved requirements.

S e e p a r a

Delivery timeline to be mutually agreed upon based on complexity for each project, but not to exceed 30 business days for standard requests. Performance certified by

MCMWTC COR.

User Trouble Ticket Resolution. Resolution of user-reported issues with SharePoint, Power Platform, Teams, and OneDrive. Issues and resolutions must be logged.

S e e p a r a

Critical issues: Within 4 business hours. Standard issues: Within 2 business days. Performance certified by MCMWTC COR.

Training Materials & Sessions. All materials (slides, guides, recordings) used for training functional area users. Includes a record of sessions conducted, topics covered, and number of attendees.

S e e p a r a

Materials to be updated quarterly and provided to COR. Training sessions conducted as requested by the COR.

Fulfill the role of SharePoint administrator; design, deploy and maintain the MCMWTC SharePoint platforms while

S e e p a r a

Performance certified by

MCMWTC COR.

providing oversite and technical assistance to MCMWTC sections and tenant commands that utilize the MCMWTC SharePoint.

Collaborates with all elements of MCMWTC and Tenant organizations on system capabilities and limitations to align needed functionality and business processes within the information environment.

S e e p a r a

Performance certified by

MCMWTC COR.

Instructs functional area users on SharePoint techniques, search strategies, processing, and functionality.

S e e p a r a

Performance certified by

MCMWTC COR.

S e e p a r a

Prepares reports and coordinates team initiatives, conducts training, writes letters of instruction, standard operating procedures, for all levels of management as they relate towards the information sharing and exchange systems.

Performance certified by

MCMWTC COR.

Maintains technical proficiency by keeping current with changes and updates to Microsoft 365, Power Platform and the SharePoint Online functions and capabilities within the Microsoft suite of products and applications as it applies to the DoW environment.

S e e p a r a

Performance certified by

MCMWTC COR.

Participates in special projects and initiatives and performs special assignments and reports project status and problems requiring resolution to supervisors.

S e e p a r a

Performance certified by

MCMWTC COR.

S e e p a

Develops, analyzes, evaluates, advises on, and improves the effectiveness of work processes and procedures within MAGTFTC and its directorates and major subordinate commands.

r a

Performance certified by

MCMWTC COR.

Facilitate an Information Management and Knowledge Management working group at the direction of the MCMWTC Deputy Director. Ensure meeting minutes are communicated after every working group and section information managers are following through on their assigned tasks.

S e e p a r a

Performance certified by

MCMWTC COR.

Participate in TECOM's Information Management Working Group as well as User/Administrator Training.

S e e p a r a

Performance certified by

MCMWTC COR.

The Contractor shall, when requested by the COR, provide information, analysis, and feedback to support Government coordination with higher headquarters (TECOM and MAGTF-TC) on policy and operating procedures to ensure effective collaboration and end user support.

7. Quality Assurance.

7.1 The Government shall monitor the Contractor's performance in accordance with the PWS Quality Assurance Plan (QASP).

Performan ce

Objective

P W S

Performance Standard Acceptable Quality Level Method of

Surveillance

SharePoint Online and Power Platform

SME

Support

4.

1.

Technical support provided as appropriate for the users' needs, as specified in Table 2

No more than three tasks completed late or incorrectly each quarter.

Acceptable quality is met when support has been determined to meet

Government objectives.

COR

Surveillance, Quarterly Reports, as requested reporting.

Table 3- PWS Quality Assurance Plan (QASP)

8. Travel Management.

8.1 Contractor personnel will be allowed to ride as passengers in Government-owned vehicles to designated training areas in and around the MCMWTC. Contractor personnel will not be allowed to drive or operate any Government owned vehicles to include ATVs and snowmobiles.

9. Meetings.

9.1 Periodic meetings (once per quarter) involving the Government and the Contractor Program Manager are necessary to facilitate documentation and task support efforts. Date and time for these meetings will be determined by mutual agreement between the Contractor and the COR. Meetings shall be conducted at MCMWTC facilities or via conference call. The Contractor shall prepare agendas and presentation materials before each meeting and provide minutes and reports following each meeting. Action item documentation, assignment of responsibility for completion, and due dates shall be determined prior to adjournment of all meetings. A summary of all action items, responsible parties, and estimated dates shall be included with the minutes. The Government reserves the right to cancel any meeting or to require any meeting to be scheduled at critical points during the period of performance.

9.2 Post Award Kick-off Meeting. The Contractor shall schedule and conduct a post-award kickoff meeting within seven (7) days after the date of the contract award. The meeting will be conducted at MCMWTC facilities. The Contractor Program Manager/Site Lead is required to attend. The purpose of this meeting is to ensure the Contractor and the , understand their roles and responsibilities, validate understanding of Government the requirement, including external influences, and mission, and establish a schedule for updates and communications.

9.3 In Progress Review (IPR). The Contractor shall schedule and conduct monthly IPRs, or as requested, with the COR to review the progress of the requirement.

10. Security.

10.1 A Government Common Access Card (CAC) is required for the performance of this requirement. CACs will only be issued to those Contractors supporting the requirement which have been authorized by the COR.

The COR will only authorize CACs for those Contractors that meet current Homeland Security Presidential Directive - 12 (HSPD-12) criteria and have a definitive requirement. The Contractor will require direct access to any secure data systems or materials in support of this contract. The information provided to the Contractor will be unclassified, compartmentalized unclassified information, and/or secret information. All SMEs require a clearance.

11. Government Materials, Equipment, Property, and Services.

11.1 The Government will provide facility access and technical information, as required, for the performance of this contract. Facilities include workspaces with appropriate office furniture, phone and fax/copier access, and administrative supplies. Secret Internet Protocol Router Network (SIPRNET) access will be provided to those SMEs for whom it is required.

11.2 The Contractor will be provided access for any technical information and databases deemed appropriate to facilitate their performance requirements.

11.3 MCMWTC will be Contractor's military sponsor for access to SIPRNET, and Non-classified Internet Protocol (IP) Router Network (NIPRNET) resource. MCMWTC will be the military sponsor for obtaining the DoW CAC for Contractor employees.

12. Contractor(s) Furnished Equipment, Materials, and Supplies.

12.1 The Contractor must obtain required training to gain access to the Government network via a .ctr@usmc.mil email address in order to gain access to the MWMTC, MAGTFTC, and TECOM required sites. The COR will sponsor Contractor personnel to obtain a U.S. Government-issued CAC including a .ctr@usmc.mil email address in order to access required network sites.

12.2 The Contractor shall be responsible for maintaining U.S. Government computer assets, as appropriate, to connect into the Government's sites.

13. Contractor Asset Connectivity to Marine Corps Enterprise Network (MCEN).

13.1 Contractor Assets are subject to all current and future network connectivity policies and standards required for operation as published by DoW, Department of the Navy (DoN), and USMC.

13.2 All Contractor U.S. Government computer assets will be maintained in accordance with USMC maintenance and warranties.

13.3 After connectivity to the MCEN, the data contained on the Government computer will become a part of the MCEN and therefore, subject to all controls and policy. Upon completion of the contract, or at such time as the Contractor returns the asset to the Government, the hard drive will be formatted in accordance with the MCEN Message Interim Guidance on Reformatting Computer Hard Drives.

(End of PWS)

QUESTIONS AND ANSWERS

Information Management Support Services

Q1. Employee Location: Do you require the employee to be located in California specifically, or can the employee be located anywhere in the U.S.?

A1. The employee will be located at the Mountain Warfare Training Center

Q2. Certifications: Are all the certifications mentioned in the requirement mandatory, or are some of them optional/preferred?

A2. All Certs are required.

M0068126Q00740001 mailto:.ctr@usmc.mil mailto:.ctr@usmc.mil

Q3. Salary/Hourly Rate: Could you please let me know the expected salary or hourly rate for this position?

A3. Position is for 40 hours per week utilizing market research to determine salary.

Q4. "Submit a list of no more than three (3) recent and relevant contracts performed for Federal agencies or commercial customers that demonstrate the ability to successfully perform the scope and breadth of the requirement as described in the PWS for this solicitation." Could you please confirm whether we can provide past performance references for SLED (State, Local, and Education) customers?

A4. Utilize Federal performance references as network is unique to Federal Government/Department of War.

Q5. In reviewing the requirements, we noted the stipulation for personnel clearances (PCLs). While our organization does not currently hold an active Facility Clearance (FCL), we understand that under NISP guidelines, a firm must possess at least a Non-Possessing FCL to sponsor and maintain PCLs for its employees. Could you please confirm if the Government would be open to sponsoring our organization for a Non-Possessing FCL upon contract award?

A5. Agency will not sponsor.

Q6. We are interested in the opportunity and wanted to know if MCMWTC requires the contracting company to have a facility clearance? If so, would the agency sponsor the contractor company for a facility clearance?

A6. Agency will not sponsor.

Q7. The Factor 3 past performance evaluation appears to reference 'recent (within 3 years) and relevant (same or similar IMO support services) record.' Please confirm whether the Government will accept past performance references for commercial (non-Federal) clients demonstrating similar SharePoint Online / Power Platform / information-management support, or whether CPARS- or PPIRS-rated Federal contracts are required. Idealistic Solutions LLC is a small business with a commercial-only performance history; the answer will determine whether we submit as prime or pursue a teaming/joint-venture arrangement.

A7. Prefer governmental past performance as operating systems are different from commercial applications as they do not use NIPR/SIPR.

Q8. Will the Government permit the prime contractor to satisfy the Factor 3 (Past Performance) requirement, in whole or in part, through the recent and relevant past performance of a proposed subcontractor (for example, a teammate with documented IMO/IM support for DoD or another Federal agency)? If yes, please indicate any limitations on the percentage of effort, dollar value, or role the subcontractor may perform (e.g., major subcontractor vs. minority role), and whether Section H clauses cap subcontractor labor pricing.

A8. There are no percentage or limitations, The Government will consider affiliate and joint venture past performance.

Q9. The Performance Work Statement describes providing 'a liaison to coordinate information management activities' and SharePoint/Power Platform subject matter expertise. Please clarify: (a) the minimum number of FTEs/contractor personnel required; (b) estimated labor hours or work-days per base and option year; (c) whether the 180-day per-CLIN per-day pricing structure assumes one full-time equivalent per year or a different mix of personnel; and (d) whether the contractor may propose additional surge, part-time, or after-hours support outside the priced CLINs. This determines our staffing plan and ceiling calculation.

A9. (a) MCWTC only requires (1) FTE/Contractor,

(b) 8 hr. day, 5 days a week (M-F),

(c) MCWTC only requires (1) FTE/Contractor

(d) No surge capability required

Q10. The price evaluation references 'base plus all options (RFO FAR 52.217-5 and 52.217-8)' and a per-CLIN per-day price multiplied by 180 days added to the total contract price. Please confirm: (a) the number and length of option periods (for example, four 12-month options); (b) whether each option year also assumes 180 work-days of effort at the same per-day rate; (c) the total evaluated contract ceiling inclusive of the base and all options;

and (d) whether any option exercise is at the Government's sole discretion.

A10. (a) No option years but an extension of the contract up to 6 months.

(b) No option years but the optional extension would assume the same work-days of effort at the same per-day rate.

(c) The total evaluation would include the base year of 12 months plus the optional 6 months extension. So all 18 months will be evaluated.

(d) optional extension would be a unilateral (Government's discretion), unless the intent to exercise is not provided in the window outlined in the option clauses. Which for 52,217-8 is within 10 days. Anything later than that is bilateral.

Q11. The Performance Work Statement names 'Microsoft 365, SharePoint Online, and Power Platform' as the primary platforms and incorporates DFARS 252.239-7010 (Cloud Computing Services). Please clarify: (a) which Power Platform products are in scope (Power Apps, Power Automate, Power BI, Power Pages, or all); (b) the tenant environment into which we will build (e.g., MilCloud, M365 GCC High, DoD Cloud Compute, or commercial M365 GCC); (c) whether IL4/IL5 data residency, FedRAMP-High, or DoD Impact Level authorizations apply; and (d) whether an existing MCMWTC SharePoint site architecture, list of portals, or content will be handed off to the incoming contractor. This will shape our Technical Capability narrative.

A11. (a) The contractor should have experience in Power App Development, Power BI (Business Intelligence) Development, and Power Automate Development.

(b) The tenant environments included are USMC NIPR and SIPR.

(c) All products are built under the USMC IL5 environment.

(d) Yes, there is an existing site structure composed of two teams (SLTE and Command Deck) and two sites (Internal and Home SharePoint) that fall under TECOMs site structure. These sites have a plethora of custom-built lists and document libraries for processes aboard the installation with numerous automated flows linked to these different processes as well. There are two active Power Applications and two in development. There are eight different active Power BI dashboards in an MCMWTC Workspace and a MCMWTC App that display dashboards to the Marine Corps for open access to visualized data.

Q12. Factor 2 (Technical Capability) requires a narrative covering PWS deliverables, Personnel Qualifications and Experience, Management Approach, and Quality Assurance/Continuous Improvement, and notes that Microsoft Applied Skills / Modern Work / Business Applications credentials 'may be considered.' Will the Government permit (or accept) a short demonstration, prototype, screen-recorded walkthrough, or sample workspace (e.g., a sandbox SharePoint Online site with Power Apps/Power Automate flows) submitted within Volume II as evidence of capability, in lieu of or in addition to a narrative description?

A12. Demonstration not required. Provide narrative description.

Q13. The Phase-3 evaluation criterion states QASP acceptable quality is met 'when support has been determined to meet Government objectives; no more than three tasks completed late or incorrectly each quarter.' Please provide or reference the full Quality Assurance Surveillance Plan (QASP) and clarify: (a) how the Government defines a discrete 'task' for the three-per-quarter tolerance (each deliverable? each ticket? each portal change?);

(b) the roles of the COR and the MCMWTC Deputy Operations Director in determining acceptability; and (c) any underlying response-time or availability SLAs (for example, ticket turnaround, portal uptime, or release cadence).

A13. There is an existing ticket system for the IM Specialist to record their work with automated notifications to users and a dashboard connected to the ticket system to show productivity as well as an automated feedback form that gets sent out for customers to review the IM Specialist's work. The COR will determine suitability based off project size, difficulty, and time associated with project.

Q14. Microsoft Certifications: PWS Table 1 identifies MS-900, MS-700, PL-300, PL-900, PL-400, MS-721, and PL-600 as qualification requirements, while PWS 5.4 states that the SME must possess the minimum qualifications prior to the start of contract performance. Please confirm whether the single proposed SME must individually hold all seven certifications at the time of quotation submission, or whether the certifications may be obtained prior to the start of contract performance.

A14. Certifications can be obtained prior to period of performance.

Q15. Instructional Experience: PWS Table 1 requires one year of "teaching experience," while the quotation instructions specify over one year of "instructional experience delivering Information Management (IM) training." Please clarify whether experience providing end-user training, workshops, demonstrations, coaching, or instruction on SharePoint, Microsoft 365, and Power Platform solutions would satisfy this requirement, or whether formal classroom/instructor experience is required.

A15. Documented coaching or instruction is acceptable.

Q16. Please confirm whether SME resumes and copies of required certification documentation are included within the 15-page limitation for Volume II, or may be submitted as attachments outside the page limit.

A16. May be submitted as an attachment.

Q17. What contract is this work currently being performed under (contract/order number, company name)?

A17. JBailley LLC, Contract M3361025P0010

Q18. Do current incumbent personnel meet the PWS required qualifications?

A18. Yes

Q19. The PWS includes certifications that are no longer current (e.g., MS-900, PL-600), are there any equivalent certs you would accept for the retired exams listed?

A19. The training is still required; however, MS no longer provides certs so utilize screenshots of completion.

Q20. What government locations require onsite support?

A20. The individual will be located at the Mountain Warfare Training Center

Q21. What PWS required services must be performed onsite government sites?

A21. All

Q22. What PWS required services can be performed remotely, e.g. telework?

A22. None

Q23. Can you provide historical workload data related to the PWS-required functions?

A23. 65% Trouble Ticket, 25% Development, 10% Process Improvement

Q24. Please provide the Past Performance Worksheet (Attachment 1) that needs to be completed by Offeror.

A24. Evaluation document has been revised to remove this as there is not a worksheet.

Q25. Required Certifications: Please confirm whether the proposed SharePoint Online and Power Platform SME must individually possess all seven certifications identified in Table 1 (MS-900, MS-700, PL-300, PL-900, PL-400, MS-721, and PL-600) at the time of proposal submission/start of performance, or whether the Government will accept equivalent/current Microsoft credentials or qualifications collectively satisfied across contractor personnel.

A25. Have training complete before period of performance.

Q26. Use of Additional/Reach-Back Personnel: The PWS identifies a requirement for one SharePoint Online and Power Platform SME. Please confirm whether the Government expects all PWS tasks to be performed exclusively by the proposed SME, or whether the contractor may utilize additional corporate/subcontractor reach-back personnel for specialized technical support, quality assurance, development, or surge requirements at no additional cost to the Government.

A26. All work performed by single SME. No reach-back capability required.

Q27. Historical Workload: For proposal staffing and pricing purposes, can the Government provide historical or estimated workload information, including the average number of monthly SharePoint/Power Platform trouble tickets, critical incidents, development requests, training requests, and concurrent projects supported by the incumbent/current Government staff?

A27. 65% Trouble Ticket, 25% Development, 10% Process Improvement

Q28. Clearance: The solicitation states that the proposed SME may either possess or be eligible to obtain a Secret clearance. Please confirm whether an individual without a current Secret clearance may begin performance while the clearance is being processed, whether the Government will sponsor the required investigation/clearance, and what portions of the PWS may be performed pending final clearance and SIPRNET access.

A28. SME can begin performance while clearance is processed. Agency will not sponsor.

Q29. Hours of Operation. Onsite requirement--Please clarify the Government's expected onsite presence for the SME at MCMWTC Bridgeport.

Should offerors assume full-time onsite performance during the Government's normal 0730-1630 operating hours, or may portions of the work be performed remotely when access to classified systems, Government personnel, or onsite resources is not required?

A29. SME required to work normal working hours M-F, 0730-1630. All work conducted on MCMWTC, no remote.

Q30. Is this requirement currently being performed under an existing contract or task order, and if so, can the Government identify the incumbent contractor and current contract/task order number for reference?

Ref: PWS (S)(S) 0, 4.1 -- single embedded SME position

A30. JBailley LLC, Contract M3361025P0010.

Q31. If an incumbent is currently performing this requirement, is a transition-in period contemplated for a successor contractor, or is the Government's expectation that the awardee's SME will be in place and fully operational (CAC issued, SIPRNET access granted) by the 26 August 2026 performance start date with no gap in coverage?

Ref: PWS (S) 3.1; Block 12, Continuation of Deliveries or Performance -- PoP 26 Aug 2026-25 Aug 2027

A31. SME is in place on performance start date. CAC issued upon arrival and SIPR access granted two weeks after T3 adjudication.

Q32. Table 1 ((S)5.1.12) states the SME must have "held or be eligible to hold" a Secret clearance or higher. Can the Government confirm whether an active, in-hand Secret clearance is required of the proposed SME at the time of quote submission or at award, or whether clearance-eligibility (i.e., no active clearance yet, but investigation-eligible) is acceptable, with the investigation and adjudication to occur post-award?

Ref: PWS Table 1, (S) 5.1.12; PWS (S) 10.1

A32. Need clearance investigation started before performance date.

Q33. Given the interval between the anticipated award date and the 26 August 2026 performance start date, what is the Government's expected timeline for CAC issuance and SIPRNET access sponsorship for a non-incumbent contractor's SME, and will a short administrative onboarding period be accommodated if needed?

Ref: PWS (S)(S) 10.1, 11.3, 12.1

A33. CAC issued upon arrival and SIPR access granted two weeks after T3 adjudication.

Q34. The solicitation references classified (Secret) information handling but does not include a DD Form 254 among the listed contract documents, exhibits, or attachments. Will a DD Form 254 be issued with the awarded contract, and does the requirement contemplate any facility-level clearance obligation for the offeror, or is this solely an individual/personnel-level access requirement sponsored by MCMWTC?

Ref: Block 9/16, List of Contract Documents, Exhibits, or Attachments; PWS (S)(S) 10.1, 11.3

A34. Vendor will provide DD 254 upon award of contract.

Q35. Must the SME identified in the Volume II resume be a current employee of the offeror as of the quote submission date, or is a signed letter of intent/commitment from a prospective employee, contingent on contract award, an acceptable means of demonstrating personnel commitment?

Ref: PWS (S) 5, "The Contractor must provide the employees whose resumes are submitted with the quotation"

A35. Resume should reflect vendor's candidate for position.

Q36. Table 1 lists MS-900, MS-700, PL-300, PL-900, PL-400, MS-721, and PL-600 as qualification requirements. Are all seven certifications required to be held by the proposed SME at the time of quote submission, or may any be obtained during a defined post-award period?

Ref: PWS Table 1, (S)(S) 5.1.1-5.1.8

A36. Training required prior to performance start date.

Q37. The Schedule of Supplies/Services reflects a "Delivery Date" of 30 July 2026, which precedes both the solicitation issue date (7 August 2026) and the stated period of performance start date (26 August 2026). Can the Government clarify or correct this date?

Ref: Continuation of Deliveries or Performance, Line Item 0001

A37. Performance start date 26 August 2026.

Q38. Is the single SME position intended to be full-time (40 hours/week) for the duration of the period of performance, and should quoters assume standard Government business hours (0730-1630, Monday-Friday) as the baseline level of effort for pricing purposes?

Ref: PWS (S) 4.6

A38. Yes.

Addendum to Evaluation - Commercial Product and Commercial Services

Miscellaneous text in this section has been modified to:

52.212-2 ADDENDUM

Evaluation - Commercial Products and Commercial Services

(a) This is a simplified acquisition in which the competing offers will be evaluated using the factors identified in Revolutionary FAR Overhaul (RFO) FAR 52.212-2, Evaluation - Commercial Products and Commercial Services and this Addendum, in accordance with RFP FAR 12.203 and the process below.

(b) Specifically, the evaluation process shall proceed as follows:

Consistent with the streamline procedures of the RFO and RFP FAR Part 12.201-1 the Government will not…