M00264-21-R-0013 Final.pdf

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Geospatial Support Services Federal contract opportunity
Solicitation number
M00264-21-R-0013
Issued by
United States Marine Corps

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M00264-21-R-0013 Amendment 0002 Conformed Copy.docx DOCX document
M00264-21-R-0013 Amendment 0002.docx DOCX document
Attachment 3 Pricing Template GSS (Amendment 0002).xlsx XLSX spreadsheet
Admendment 0001 Questions and Answers GSS.xlsx XLSX spreadsheet
M00264-21-R-0013 Amendment 0001.docx DOCX document
M00264-21-R-0013 Amendment 0001 Conformed Copy.docx DOCX document
Attachment 2 DD 254 Draft.pdf PDF
Attachment 3 Pricing Template GSS.xlsx XLSX spreadsheet
Attachment 1 Past Performance Questionnaire (GSS).docx DOCX document
Historical Data - Common Questions M00264-21-R-0013.docx DOCX document

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SEE ADDENDUM

( No Col lect Cal ls )

M0026421R0013 06-May-2021

b. TELEPHONE NUMBER

703-432-2316

8. OFFER DUE DATE/LOCAL TIME

11:00 AM 07 Jun 2021

5. SOLICITATION NUM BER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

( SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t . Use Only)

23.

CODE 10. THIS ACQUISI TION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M002649. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORM ATION CALL:

a. NAM E

TOMMY R. SESSION

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRI NT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLI CI TATION INCORPORATES BY REFERENCE FAR 52. 212-1. 52.212-4. FAR 52. 212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRI ATION DATA

1. REQUISITION NUMBER

20.

ADDI TIONAL SHEETS SUBJECT TO THE TERMS AND CONDI TIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52. 212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDI NG ANY ADDITI ONS OR CHANGES WHICH ARE

SET FORTH HEREIN, I S ACCEPTED AS TO I TEMS:

. YOUR OFFER ON SOLI CI TATION

28. CONTRACTOR IS REQUIRED TO SIGN THI S DOCUMENT AND RETURN

% FOR:SET ASI DE:UNRESTRI CTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILI TY

OFFEROR CODE

MCINCR - RCO

2010 HENDERSON RD

TOMMY SESSION

QUANTI CO VA 22134

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATI NG

CODE15. DELI VER TO CODE M 00083 16. ADMI NI STERED BY

12. DI SCOUNT TERMS11. DELI VERY FOR FOB DESTI NA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

M 00083 - CO, M ARINE CORPS INTEL ACTIVITY

2033 BARNETT AVE

QUANTICO VA 22134

TRAVIS JACOX

TEL: 703.432.7190 FAX:

FAX:

TEL: 703-432-2316

SERVI CE-DISABLED

VETERAN-OWNED

SMALL BUSI NESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$16,500,000

NAI CS:

541370

X

OFFER DATED

29. AW ARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWI SE IDENTIFI ED ABOVE AND ON ANY

COPI ES TO ISSUI NG OFFI CE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOM EN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOM EN- OWNED

SM ALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF72

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTI TY IN COLUMN 21 HAS BEEN

RECEI VED I NSPECTED

32b. SIGNATURE OF AUTHORI ZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATI VE

32e. MAILI NG ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORI ZED GOVERNMENT REPRESENTATI VE

37. CHECK NUMBER

FI NALPARTI ALCOMPLETE

36. PAY MENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHI P NUMBER

PARTI AL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAI D BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAY MENT

41b. SIGNATURE AND TI TLE OF CERTIFYI NG OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/ MM/ DD) 42d. TOTAL CONTAI NERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M0026421R0013

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

Marine Corps Intelligence Activity (MCIA) Geospatial Support Services (GSS)

Table of Contents

Purpose

Background

General Overview

Task 1.0 Geo-Web Dissemination and Development

Task 2.0 Geospatial Training, Troubleshooting, and Instruction

Task 3.0 Geodatabase Enhancement and Migration

Task 4.0 Project Management

Contractor Deliverables

Other Costs

Tracking of Contractor Performance, Substitutions, and Contractor Invoices

General Provisions

General Requirements

Acronym List

Purpose

This requirement is for the provision of contractor services to support the Marine Corps Intelligence Activity (MCIA) with geospatial technical services to support integration and dissemination of geospatial information and intelligence products. The scope of this requirement is to assist in providing enhancements and technical support specifically to the MCIA’s Geospatial Support Services (GSS) section to provide a “one-stop shop” for data discovery, downloading, and sharing intelligence information on unclassified, Secret Internet Protocol Router Network (SIPRNET), and Joint Worldwide Intelligence Communications System (JWICS) network domains. The requirements that have been levied upon the MCIA will also include the continued development of an online portal and support to user troubleshooting, instruction, and product development capabilities.

As a component, service level intelligence center, the MCIA has a responsibility to provide data, products, and information to a wide array of military, Department of Defense (DoD), and Intelligence Community (IC) customers.

Geospatial information requires a normalized and well understood architecture, with a skilled dissemination approach to ensure the widest possible delivery to the Operational Forces in a sustained and timely manner. In addition to MCIA’s existing dissemination requirements, the Director of Intelligence (DIRINT), Headquarters, U.S.

Marine Corps, has designated MCIA as the center-point for the Marine Corps Intelligence, Surveillance, and Reconnaissance Enterprise (MCISRE) which requires a robust enterprise. Included in that enterprise is an expected geospatial support requirement which will build upon what the MCIA has already developed and is likely to require new innovation. MCIA experienced requirement quantity growth under the previous period and this may be the case in the future.

Background

Since October of 2006, the MCIA has contracted professional support to develop online geospatial web applications, services, dissemination, on-site production software support, and assist with geodatabase creation, migration, and maintenance. Although the continual efforts remain with Database Administration, Content Schema Management, and Web Dissemination; Geospatial Support Services is a technology driven, data focused support element to Marine Corps Intelligence. GSS evolves and adapts as our customer’s requirements change or grow.

These contracted geospatial services have allowed the MCIA to accomplish mission goals and support the USMC Operational Forces and the Intelligence Community during Operation Iraqi Freedom (OIF), Operation Enduring Freedom (OEF) and other theaters of operation. The further enhancement and integration of geo-dissemination systems through this contract initiative will allow MCIA to meet future mission requirements and align existing systems to the MCISRE plan.

General Overview

The goal of this contract is focused around support and achievement within three primary tasks and management support.

Tasks one (1) and two (2) are the largest portion of this requirement. Task one (1) and task three (3) are support and advanced development to the enterprise geodatabase and geo-web dissemination environments. The enterprise geodatabase has an Oracle backend and has become an integrated mechanism that supports both production and dissemination for a multi-version, multi-user environment. The continued development of the geodatabase and geospatial dissemination applications for the MCIA must continue to use common computer programming languages and Commercial-Off-The-Shelf (COTS) software. The contractor will develop all applications in common and universally accepted programming languages and COTS formats which have been approved by the MCIA prior to development.

Task two (2) is in support of a combination of other tasks as well as one of the MCIA’s primary roles as a GEOINT user and producer of analytically driven products. The chosen production model for the MCIA is heavily dependent on Environmental Services Resource Institute’s (ESRI) ArcGIS for Desktop and Pro software. Additionally, the MCIA has chosen to continue the development of the Geo-Web using ArcGIS for Server, Portal for ArcGIS (P4AG), ArcSDE (Spatial Database Engine), and ArcGIS Online Services to support dissemination and integration requirements. In support of these required software skillsets, a continual training, troubleshooting, and education environment exists and requires full time subject matter expertise that can achieve satisfaction in several applications at once.

All systems, applications, and projects described above must continue to use the current ESRI, Inc. software suite, which has a proven history of success at the MCIA and is also accredited to be used at the MCIA on multiple classified networks. The continued operation and future development of dissemination systems by MCIA for the sharing of data and intelligence products is aligned with the MCISRE plan. The future advancement of the GSS dissemination system capabilities will require a focused effort. The entirety of GSS applications and development projects will involve the upgrading and migration of ESRI software, as well as Geodata archives and finished intelligence products. These complex projects will require personnel that possess a superior technical background, depth of resources, and excellent communication and documentation skills.

Task 1.0 On-Site support to Geo-Web Dissemination and Development

1.1 Sustain Existing Dissemination Capability

The contractor shall provide support and documentation which aids in the continual sustainment of all Web-Enabled Services. This will include updating the ESRI software (Arc Server and Image Server) to the latest ESRI software release and updating ArcSDE to the most current release. Additionally, this function requires skilled use of remote login to Virtual Machine (VM) servers for the execution of tasks.

1.2 Dissemination Integration and Innovation

The contractor shall develop geospatial intelligence sharing tools in support of product development projects. These linking and sharing tools will align with existing command intelligence dissemination systems and other Marine Corps dissemination programs of record. These integration tools will support the viewing, selection and dissemination of vector data, finished geospatial projects and general intelligence products on unclassified and classified networks utilizing ESRI ArcGIS Server and Image Server.

Examples might include the publishing of feature data services or research into the use of cursor on target data methodologies. The expected growth of data services will incorporate data ingestion, aggregation, and transformation from a variety of sources and is likely to need capabilities with various query language skills. Examples of common language or data environments are Python, Java, .NET, SQL, ETL, R, Cloud, etc.. Integration will require developer familiarity with the use ArcGIS Developer tools as might be included in the ESRI web development certification listed in key personnel suggestions.

1.3 Application Development to support the Geospatial Information Gateway (GIG)

The contractor shall develop scripts, geo-web services, endpoints, and assorted tools to support the broader inclusion and expansion of the GIG by the MCIA and its customers. This may include items such as landing pages, automated and semi-automated metadata ingestion, or applications integrating ArcGIS Image Server into the Command Geo-Warehouse in order to provide classified imagery for dissemination and ongoing production projects at the MCIA. GSS has chosen to pursue the use of a dojo framework to aid integration, predesignated spatial queries, and efficient client/server relationships. This development will be utilized by the contractor on classified networks. MCIA will furnish required licenses.

1.4 Improve Background Reference Data and Data Discovery

The contractor shall provide the improvement of the Geo-Warehouse background reference data and “Failover” Map Cache, as well as geocoding solutions. This task may involve updating the background dataset and symbology available in the Geo-Warehouse, as well as updating the Geonames table and basemap cache. Additionally, the contractor will constantly improve the efficiency of the internet search “data discovery” capability of the Geo-Web dissemination system and work to expand performance testing through query results and refinement. Continual evaluation of hosted and shared resources is needed to determine what the MCIA must plan for (storage, up-time) to achieve the most efficient result to local and distant customers.

1.5 Documentation, Test and Evaluation

GSS has a limited amount of personnel, yet we have 24 hour per day applications. Documentation is mandatory for all repeat usage functions and may be required for complex singular items. The contractor shall provide and perform procedures to ensure GSS systems are compared against all requirements and specifications set forth in appropriate security guidelines and business case uses. The review shall focus on test plans and procedures for evaluation, integration and acceptance. The contractor shall document all component, integration and system testing results. The tests shall measure the accuracy, accountability and reliability of systems and components to ensure correct and complete compatibility to the requirements in order to establish the system functional baseline.

Task 2.0 On-Site support to Geospatial Training, Troubleshooting, and Instruction

2.1 Instruction

The contractor shall provide research and demonstration of new and emerging technologies that may be integrated into the MCIA production or dissemination process for enhanced capabilities. As an example:

development and implementation of a capability utilizing ArcGIS Portal to support MCIA with the task of integrating spatial awareness and existing spatial data with the MCIA architecture and 24 hour watch.

Additional examples might be vector tiles, Portal to portal data sharing, or the inclusion of Data Interoperability and Data Reviewer processes. Other areas of instruction and research will be discovered as technology advances, new software is released, or information and approaches become available.

2.2 Training

The contractor shall provide expertise with the full suite of ESRI applications and the ability to provide desk-side or impromptu training in MCIA geospatial production or dissemination functional areas. General examples include any measure of the ESRI software or its variations utilized within the MCIA; such as ArcGIS Desktop, Pro, Data Reviewer, Production and Defense Mapping, ArcGIS for Server, etc., and the multiple versions thereof. Specific examples include changes to tools, complex field calculation scripts, and custom tool development. Expertise and training is required for ESRI application interactions with other GIS software used at the MCIA, to include Adobe, ERDAS, ENVI, and LizardTech, but is not limited to these. Training is provided primarily to MCIA personnel but may occasionally be required at other active and reserve Marine locations.

2.3 Troubleshooting

The contractor shall support daily inquiries for immediate support to resolve software usage issues. This will include GIS production procedures, standard operating procedures (SOP) documentation, or troubleshooting of ESRI GIS technology to include the array of GSS applications and other MCIA GIS software packages that interact with ESRI platform implementation at MCIA. The full array of ESRI ArcMap (ArcGIS Desktop), ArcGIS Pro, and all extensions is included as possible areas of troubleshooting. Specific examples include but is not limited to grid manager creation and conflicts, model builder, advanced cartographic representation, license manager, Full Motion Video add-in, and technical experience in Lizardtech Geoexpress server interaction with MCIA’s ESRI dissemination approach.

Task 3.0 On Call/On-Site support to Geodatabase Enhancement and Migration: MCIA’s GSS Geodatabase is currently structured around sustainment of operations and only requires periodic advanced level support in times of complex problem solving or crisis. The tasks listed below may be supported on an as needed basis once sufficient understanding of GSS architecture is established. This is a planned support task and not an emergency response requirement.

3.1 Update Geodatabase Back-Up, Restore and Recovery Capability

The contractor may be called to provide support to further design and also enhance existing geodatabase back up, restore and recovery procedures.

3.2 Enhance Geodatabase Performance, Ingest, and Export Tools

The contractor may be called to research and develop geodatabase tools and methods to guide GSS in achieving the best reliable performance within the geospatial architecture. Crossover tools may be required to import and export data into and from the MCIA Geodatabase to the following designated geodatabase schemas: United States Marine Corps (USMC) ground warfighter schema, Topographic Data Store schema and NSG compliant Geodata schemas.

3.3 Geodatabase Troubleshooting

The contractor shall provide electronic support (e.g. telephone, email, etc) where expertise is needed but on-site support isn’t necessary or viable to mission accomplishment.

Task 4.0 Project Management: The contractor will assign a project manager with competent management skills and relevant experience to the project. The project manager shall be responsible for the performance of the work. The project manager shall have full authority to act on behalf of the contractor for all issues pertaining to contract administration for subject contract. The project manager shall maintain continuous staffing levels to ensure the work performed under this contract and the deliverables are accurate, timely and complete. The project manager is responsible for ensuring all employees are fully trained to meet the task order requirements.

4.1 Reports and Documents

Ensure the completion and delivery of all required or supporting documentation, to include but not limited to the Quality Control Plan, Risk Mitigation Plan, Program Management Plan, and the Monthly Status Report.

4.2 Tracking of Contractor Performance and Substitutions

4.2.1 Tracking of contractor performance will be accomplished by Program Manager oversight, tracking of project tasks, deadlines and quality assurance of scheduled deliverables.

4.2.2 The contractor agrees that during the first one hundred and twenty (120) days of the contract performance period, no personnel substitutions shall be permitted unless such substitutions are necessitated by an individual's sudden illness, death, or termination of employment. In any of these events, the contractor shall promptly notify the Contracting Officer (KO) in writing and provide the following required information:

Contractor shall provide written notification of proposed substitutions at least fifteen (15) days; thirty

(30) days if a security clearance is to be obtained, in advance of the proposed substitutions.

All requests for substitutions must provide a detailed explanation of the circumstances necessitating the proposed substitutions; a complete resume for the proposed substitute, and any other education and training information validating the competency of the proposed substitute.

All proposed substitutes must have qualifications that are equal to or higher than the qualifications of the requirement. The KO shall evaluate such requests and promptly notify the contractor of their recommendation.

4.2.3 In case of unsatisfactory contractor performance, the contractor will take appropriate corrective action within ten (10) business days of formal notification to correct the problem. In the event that the problem remains unresolved in excess of ten (10) working days, the KO will be notified by the Contracting Officer’s Representative (COR) so that appropriate action is taken. The Program Manager shall ensure that all Government owned property is returned to the COR should a contractor employee be removed.

4.3 Invoices

Contractor invoices will be delivered to MCIA via PIEE and Wide Area Work Flow. The MCIA Program Manager will verify that the contractor charges listed on the invoice are accurate and represent the tasks being performed by the contractor or subcontractor.

Implied Supporting Tasks

The contractor will attend technical issue and status meeting(s) and may be required to provide information or upgrades via digital media.

Daily, Maintenance, and Documentation Tasks: Each day, the onsite contractor shall be required to perform daily engagement and maintenance tasks. Examples of duties within these categories are listed below. Each contractor is required to create and/or augment documentation that will aid others in the performance of repetitive or complex functions, through the creation of standard operating procedures or specific directions. In support of these items, the contractor shall possess adept skills in organization, written and verbal communication, critical thinking, accountability, and personal leadership.

o Example of Daily tasks: consumer interaction, requirements collection, general research, change management ticket entries, meeting attendance, etc.

o Example of Maintenance tasks: throughout the day, checking on operational status of servers, applications, and various pages to ensure they are running correctly.

o Example of Documentation tasks: step by step procedure for restarting the web server, changes in login procedures for the geodatabase, or build an application security plan for new geo-web dissemination apps.

Contractor Deliverables

Item # Deliverable When Required

1 Quality Control Plan (QCP) At kickoff, update as required

2 Program Management Plan (PMP) At kickoff, update as required

3 Training Manuals As required

4 Operating Procedures As required

5 Sharing Tools As required

6 Risk Management Plan As required

7 Test and Evaluation Plan Per tasks

8 Monthly Project Status Report Monthly, from kickoff, 10th day of month

9 Weekly Status Weekly, from start of onsite actions, on Thursday

The contractor shall provide the deliverables outlined. The Marine Corps shall have unrestricted access and use of all deliverables upon delivery. The contractor shall provide all deliverables in a version, format, and media used/useable and modifiable by the Marine Corps. Therefore, unless otherwise directed by the COR, the deliverable items identified in this PWS shall be delivered in a media and an electronic format compatible with resources currently being used by the Government.

Unless otherwise directed by the COR, all deliverables must be submitted to the COR in accordance with the format, content, and due dates detailed in the corresponding table above. The COR is responsible for the tracking and acceptance of all deliverables. The Contractor must review all deliverables to ensure accuracy, functionality, completeness, professional quality, and overall compliance with contract requirements. Unless otherwise indicated, the Government will provide written acceptance, comments, or change requests (if any) within ten (10) business days from receipt of the deliverable. If written acceptance, comments, or change requests are not provided within ten

(10) business days, the deliverable is considered acceptable (i.e. final) as written by the Contractor. If the Government provides comments or change requests, the Contractor will have five (5) business days from receipt of the Government’s correspondence to incorporate the comments or change request and resubmit the deliverable for Government review and approval at no additional cost to the Government. The deliverable is not considered received until non-compliance issues are resolved. Non-compliance with any Government comment or change request must be justified in writing. Deliverables shall be non-password protected documents, and the Government shall have full access and usage rights.

Allocation of Intellectual Property, and use of Data, Information and Materials: In accordance with the DFARS data rights clauses associated with this effort, without limitation, all reports, materials (including, but not limited to, all training and training-related materials including, but not limited to, all SOPs, lessons learned, analyses/evaluations and analyses/evaluation criteria, on-line course materials, computer software/applications and hardware, source code, interfaces, tools, works, and other related items) data, information, and all electronic/digital files and other items described herein, and any other items, (hereinafter referred to individually or collectively as Items or Items) that are first created, generated, or produced and required to be delivered under, or as a result of, this

PWS shall be provided to the U.S. Government/Marine Corps with the level of intellectual property/data rights provided by such DFARS data rights clauses.

Quality Control Plan: The contractor shall provide an up to date QCP to the COR at the kickoff meeting and within five (5) days when changes occur and annually. The contractor shall maintain the QCP and update when necessary to ensure the services performed conform to this requirement. The QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The COR will review and provide comments on the QCP as necessary. The contractor shall make appropriate modifications at no additional cost to the Government and obtain acceptance of any modifications to the QCP by the COR within 30 days of the changes. The contractor shall re-evaluate and submit an updated QCP to the COR for approval six (6) months after contract award, assuming the benefit of lessons learned over the initial six (6)-month period. The QCP shall describe the inspection system for the requested services listed in the PWS and shall include at minimum, the following:

A description of the contractor's quality control system. The system shall cover all services, specify work to be inspected on either a scheduled or unscheduled basis, the frequency of inspections, and describe how inspections will be conducted.

The name(s) and qualifications of individual(s) responsible for performing quality control inspections and the extent of their authority. A minimum of two scheduled and two unscheduled inspections will be performed. The COR may request additional inspections to address specific requirements, and will be specified to the contractor program manager.

A description of the methods used to record the quality control inspection and corrective actions taken.

A description of the methods used for identifying and preventing defects in the quality of service performed.

The approach for filling vacancies in a timely manner, providing qualified personnel, and maintaining an ongoing training program to ensure contractor employees have or acquire the knowledge and skills necessary for new/emerging technology, managing changes in workload requirements, and providing timely and accurate invoices.

Additionally, the contractor shall maintain a complete record of all scheduled and performed Quality Control inspections, inspection results, and dates and details of corrective actions. The file shall be made available within 24 business hours to the COR upon request.

Program Management Plan: The contractor shall provide an updated PMP at the kickoff. The contractor shall make any appropriate modifications and obtain acceptance of the PMP by the COR within 60 days after contract award. The contractor shall review and update their PMP during the performance of this contract. Thereafter, the PMP shall be reviewed, updated, and submitted annually, or as changes occur, for acceptance by the Government.

The PMP shall demonstrate the contractor’s approach to effectively manage all efforts under the PWS, including on-site coordination with government staff; security matters, management of subcontractors; work breakdown structure execution and reconciliation; staffing and retention; and other aspects of the approach that convey their management solution. The management approach must demonstrate suitable contracting lines of communication and show the relative position of the Program / Contract Manager in the parent organization, as well as detailing the Program Manager's responsibilities, authority, and the company's understanding of, and ability to comply with contract provisions. Roles of contractor staff at the cited locations should also be addressed, including authorities and responsibilities within the scope of contract performance.

Risk Management Plan: Risk management is a joint responsibility of the contractor and the government. The contractor shall provide a risk management plan in accordance with DoD Acquisition standards on how they intend to manage the risks associated with the program. The risk management plan shall address strategies to identify, assess, manage, analyze, report and communicate risk information (cost, schedule, technical, etc.) on projects and operations.

The contractor shall propose how they plan to mitigate and manage risk and report risk elements and how they will be detected. Risk elements include anything that may impact the overall performance of the program, including but not limited to, cost/price, schedule, technical issues, staffing, external dependencies, supportability, and maintainability and shall be characterized in terms of likelihood of occurrence and impact to overall program.

Risk issues must also be identified in the monthly report to include mitigation activities taken or to be taken. In order to mitigate risks, the contractor shall discuss overall program status with the COR monthly. All risks intended for mitigation and any others that are on the critical path and their status against the mitigation strategy should be summarized and discussed.

Test and Evaluation Plan: The contractor shall provide and ensure testing procedures for implemented systems meets or exceeds all requirements and specifications identified in the relevant tasks. The review shall focus on test plans and procedures for evaluation, integration and acceptance. The contractor shall document all component, integration and system testing results. The tests shall measure the accuracy, accountability and reliability of systems and components to ensure correct and complete compatibility to the requirements in order to establish the system functional baseline. The contractor may be required to provide the following tests:

Version Testing Acceptance Testing Assist with Independent Verification and Validation (IV&V)

Monthly Project Status Report: The contractor (Project Manager) shall provide to the COR, on or before the tenth day of each month, a Monthly Project Status Report. The contractor shall provide monthly status reports in Microsoft Word and Excel format outlining the following:

Overall project status Task completions Any research findings and risk issues Schedule of task completion forecast Condensed meeting recap of past meetings and teleconferences

MCIA must authorize the acceptance of these reports to include scheduled, completed, and outstanding tasks. This report should also include expenditures of billable hours by task and define any problems or constraints associated with the performance of work defined in this PWS.

Weekly Status: The on-site representatives will combine inputs and provide the COR and technical lead a weekly email of summarized project and administrative notes. Examples include:

Interactions with internal or external personnel Projects worked Upcoming leave or training

Acceptance of all deliverables is to be made by the COR addressed below.

Marine Corps Intelligence Activity Attn: Mr. Travis Jacox 2033 Barnett Ave Quantico VA. 22134

Performance Requirements Summary

Performance Characteristic Target Standard Measurement Interval

Project Estimation methods and tools used for Schedule

100% of tasks 100% Monthly

Project Estimation actual schedule versus estimated

Actual Estimate Actual - Not more than +/- 10% of estimate

Monthly

Service Requests Target Time Delivered proposed solution within target time. Not more than +/- 10% of estimate

Monthly

Responsiveness: Effective use of resources to meet ongoing (conventional) and discrete work requirements, including:

Effective balancing of resources to accomplish work requirements without sacrificing priorities, or creating unstable performance.

Using suitable benchmarking to establish staff allocations and work packages.

Response provided to COR within 24hrs. Strategy provided to COR <48hrs. from notification, including:

Approach agreement Deliverables Availability of staff

Assessment: Periodic assessment by the COR or technical lead as to the thoroughness of the response.

Reconciliation: Reconciled monthly by COR and tracked.

Periodic

Planning: Includes the effective use of management, assignment of staff to work priorities and tasks therein delineated, and effectively managed, including:

Coordination with COR and thoroughness of resource assessments.

Effectiveness of labor usage Effectiveness of benchmarking

Stability and forecast use of labor resources to meet quality standards without increasing current performance scope <5% vacancy based on scheduled departures (e.g., 30-days notice) for backfill of staff

Assessment: Number of change orders submitted to COR.

Reconciliation: Reconciled monthly by COR and tracked.

Monthly

Staffing: Includes selection of qualified staff to meet requirements:

Adequacy of skills, experience of staff to meet program requirements Use of team members, Subcontract staff to ensure most qualified capabilities are applied Responsiveness and use of staff for workload management.

Staff stability maintained at 90% of target allocation New hires within 30-days of notification of vacancy Subcontractor staffing pulls <10-days from notification of vacancy <14-days backfill for unscheduled staff departures

Assessment by the COR or technical lead.

Reconciliation: Reconciled monthly by COR and tracked.

Management and Administration: Includes measures of performance and compliance:

Deliverables shall be complete, accurate, and prepared to a professional standard Quality of the Contractor's overall technical management strategy Ability to identify and preclude problems, or resolve issues Effectiveness of their use corporate quality practices, resolution of invoice anomalies, and effectiveness of their overall subcontract management

Aggregation of subordinated areas assessed using progressively more objective criteria - ratings considered:

Excellent – Exceeded performance expectations and abated, or immediately mitigated know problems Acceptable - Met performance expectations and generally responded to problems in a satisfactory manner Unacceptable - Areas of inconsistent performance, prolific problems remain unresolved, and two or more performance areas are impacted

Assessment by the COR or technical lead.

Reconciliation: Reconciled monthly by COR and tracked.

General Provisions

Key Personnel Recommendations:

Project Manager Experience: Previous experience with a minimum of 5 years managing GIS projects Degree and/or certification: Degree relevant to duties.

Special skill: In depth knowledge of the contractor organization showcasing an ability to leverage organizational resources to support contract tasks and resolve complex issues.

GIS System / Software / Application Developer

Experience: Minimum of 2 years of experience working with GIS applications. Minimum of 4 years consistent familiarity with ESRI software.

Degree and/or certification: Bachelors degree or equivalent experience relevant to duties. Any on system support requires Security + certification.

Special skill: Must possess critical skills related to ESRI software development and design.

GIS Technical Lead

Experience: Minimum of 5 years of experience working with GIS applications. Minimum of 3 years consistent familiarity with ESRI software.

Degree and/or certification: Bachelors degree in Geography or related to duties. Security + certified. ESRI Desktop or Pro subject matter expert with a Desktop Certification.

Special skills: Must possess full range of knowledge on the ESRI suite of platform applications like Desktop, Pro, Spatial Analyst, Production Mapping, Defense Mapping, Data Reviewer, and ModelBuilder.

A focus on workflow and business practice analysis, with ability to create custom tools and seamlessly embed themselves at any point in the production or dissemination process.

GIS Technical Analyst

Experience: Minimum of 4 years of experience working with GIS applications. Minimum of 2 years consistent familiarity with ESRI software.

Degree and/or certification: Bachelors degree in Geography or related to duties. Security + certified. ESRI Server subject matter expert with a Web Application Developer Certification.

Special skill: Must possess extensive knowledge in configuration and deployment of ArcGIS for Server, with a focus on custom web application, JavaScript development, and Dojo framework.

GIS Geodatabase Engineer

Experience: Minimum of 12 years of experience working with GIS applications. Minimum of 6 years consistent familiarity with ESRI software.

Degree and/or certification: Bachelors degree in Geography or related to duties. Security + certified.

Oracle certification. ESRI geodatabase subject matter expert with an Enterprise Certification.

Special skill: Must possess significant experience with ESRI enterprise geodatabase implementation on Oracle. Particular focus on security hardening and resolution to security vulnerabilities.

Hours of Operations: The contractor shall provide support services Monday through Friday, with an average eight-hour work day, and have particular focus on the core operating hours of 0900 to 1500. The contractor shall conduct business as necessary to meet the requirements of this task order. There may be occasions when contract personnel will be required to work beyond normal hours of operation in order to accommodate support of a task. The Contractor shall support weekends and evenings, as required, in order to accommodate MCIA GSS activities such as crisis support, hardware/software updates, hardware repairs, data center upgrades, scheduled/unscheduled outages, etc, to minimize down time during normal working hours. Contractor personnel will be required to adjust their work schedules to accommodate these work requirements. All work to be performed outside of the normal operating hours will be approved by the COR prior to commencing the work. Adjustments to contractor work schedules will not be considered overtime. Overtime is not authorized.

Post Award Kick-Off Meeting: The contractor shall coordinate to schedule a Post Award Kick-Off Meeting to occur within seven (7) calendar days of contract award at the Government's primary site at Quantico Marine Corps Base. The meeting will provide an introduction between the contractor personnel and Government personnel who will be involved with this contract. The meeting will provide the opportunity to discuss PWS technical requirements, management, security status, and reporting procedures. At a minimum, the attendees shall include vital contractor personnel, the technical lead, and the COR. The contractor shall provide the following at the Kick-Off meeting:

QCP

PMP

Resumes / Portfolios of assigned contractor staff Status of clearance and security plus requirements

Government Furnished Equipment: MCIA will furnish access to a computer workstation onsite for any tasks needed to be performed onsite at MCIA. The agreement is contingent upon the contractor meeting all necessary security and network requirements for accessing MCIA’s secure facility.

Government Furnished Data: The government will not furnish data outside of the secure MCIA facility or any data that MCIA may deem as critical or sensitive data.

Government Responsibilities: MCIA will provide the contractor with the forms, information or guidance in order to support the completion of all tasks outlined in the statement of work. Information provided to the contractor will be done on a case by case basis at MCIA’s discretion and will be documented by MCIA.

Government/Contractor Relationship: The services to be delivered by the Contractor to the Government are not personal services. No employer-employee relationship will exist between the Government and the Contractor and/or between the Government and the Contractor's employees.

Government Mandatory Training: In order to maintain email accounts, building access, and satisfy general workforce professionalization requirements, the onsite contractors shall complete mandatory training. Training notices are released at the beginning of each month and include guidance for any training that is required of all personnel, to include contractors. Examples include ethics, emergency evacuation procedures, and professional email usage. Training may consist of static online, webinar, or classroom instruction, not to exceed one hour.

Place of Performance: The contractor performance may be at any location of the Marine Corps Intelligence Activity. Currently identified as 2033 Barnett Avenue, 27402 MCB1, and 3300 Russell Avenue, on Marine Corps Base Quantico, Virginia.

General Requirements

Security Clearance:

The Contractor shall take all necessary steps to assure that Contractor and any subcontractor personnel performing under this contract are persons of professional and personal integrity and trust and meet all other requirements stipulated in this PWS.

The Contractor shall be responsible for ensuring all contract personnel are U.S. citizens and possess an in-scope (per current DoD 6-year reinvestigation requirement), favorable, Single Scope Background Investigation (SSBI) / T5 investigation (to include SBPR, PPR or T5R), or currently enrolled in the DoD Continuous Evaluation (CE) / Continuous Vetting (CV) program, adjudicated for Sensitive Compartmented Information (SCI) eligibility by the DoD Central Adjudication Facility (DoD CAF) without conditions, exceptions, or waivers at the time of award and prior to performance under this contract.

All Contractors are subject to random Counterintelligence Scope Polygraph (CSP) examinations as part of the Director of Intelligence's Continuous Evaluation Program.

The Contractor shall ensure it and any subcontractors have completed all DD Form 254 requirements prior to commencing any work under this contract.

Physical Security: The contractor shall safeguard all government property and information provided in performance of this contract. Contractor employees shall be subject to all MCIA security procedures and any other applicable installation access and security regulations.

The contractor shall understand that persons not fully possessing, either the clearance required or the need to know, may be called to support and/or visit the MCIA. The MCIA will work closely with the contractor to ensure onsite visits are scheduled with adequate notice, approved, coordinated and supervised by an MCIA representative. The contractor shall comply with the regulations of the U.S. Government (including escorting requirements and the wearing of security badges) installations where work may be performed under this contract.

Facility Clearance: The contractor shall have an active final Top Secret Facility Clearance (access to COMSEC and NATO) without any Special Limitations that restrict access.

Subcontracting: Before any subcontracting can take place, approval from the MCIA SSO is required. DD Form 254 is required.

Intelligence Oversight:

For any contractor personnel conducting Intelligence or Intelligence-related activities or supporting those efforts under Department of Defense authorities shall report any Questionable Intelligence Activity (QIA) or Significant or Highly Sensitive Matter (S/HSM) to the MCIA Intelligence Oversight Manager (IOM) or Senior Intelligence Officer

(SIO).

Questionable Intelligence Activity (OIA): Any Intelligence or Intelligence-related activity when there is a reason to believe such activity may be unlawful or contrary to an Executive Order, Presidential Directive, Intelligence Community Directive, or applicable Department of Defense policy governing that activity.

Significant or Highly Sensitive Matter (S/HSM): An Intelligence or Intelligence-related activity (regardless of whether the Intelligence or Intelligence-related activity is unlawful or contrary to an Executive Order, Presidential Directive, Intelligence Community Directive, or applicable Department of Defense policy), or serious criminal activity by Intelligence personnel, that could impugn the reputation or integrity of the Intelligence Community, or otherwise call into question the propriety of Intelligence activities. Such matters might involve actual or potential Congressional Inquiries or investigations, Adverse Media Coverage, Impact on Foreign Relations or Foreign Partners, or Systemic Compromise, loss, or unauthorized disclosure of protected information.

Configuration and Change Management: The tasks listed in this requirement support geospatial systems that fall under IT protocols for the management of IT changes. In support of all tasks, the contractor shall follow MCIA’s existing Configuration and Investment Management System (CIMS) guidelines for patching, upgrades, and modifications to all software used as part of the contract. The contractor shall submit CIMS requests for all developmental changes and provide detailed plans to support security protocols, risk mitigation, and information assurance. Instruction and documentation will be provided to the contractor once onsite.

Security Plus Certification Requirement: Onsite contractors are considered part of MCIA’s Information Assurance (IA) workforce because of the special system accesses required to fulfill duties. Per DoD Directive 8570 requirements, all onsite contractors at MCIA will hold a Security Plus IAT - Level II certificate while performing tasks. No server access or application management can be conducted without this certification. Specific information about the 8570 requirement can be found at:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/857001m.pdf. The MCIA is required to abide by Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG). Familiarity with the implementation of these protocols on GIS, web servers, or Oracle is favorable.

Presentation Support: The contractor shall provide support for training and education briefings and demonstrations of MCIA GIS Production and Dissemination systems to Command Staff. The support shall include preparation of handouts, manuals, or other informational/marketing materials. All requests from the Government for support will be coordinated with the program manager.

Integration Analysis Support: The contractor shall assist with program planning and review of alternatives related to integration efforts of other applications/systems with MCIA GIS Production and Dissemination systems including recommendations for architectural or design alternatives, or use of COTS products/components. The contractor shall assist with establishing criteria for evaluation of alternatives, identification of alternative solutions, selection methods for evaluating alternatives, and evaluation of alternative solutions using the established criteria and methods. Results of the evaluations shall be presented to the COR prior to undertaking any enhancement or procurement actions. The contractor shall ensure that each effort provides interface to existing GSS components and adheres to current Command software standards.

Knowledge Management Resource: The contractor shall make use of an advanced knowledge resource that allows for storage and research into software and programmatic issues encountered throughout the community relating to the installation and application of the primary software. The knowledge resource must be robust and showcase support or assistance in discussing, tracking, and resolving complex problems.

Acronym List

ATOA At time of award

CIMS Configuration and Investment Management System

CONUS CONtinental United States

COR Contracting Officer Representative

COTS Commercial Off The Shelf

ESRI Environmental Systems Research Institute

DIRINT Director of Intelligence

DISA Defense Information Systems Agency

DoD Department of Defense

DUS Data Update Service

GEOINT GEOspatial INTelligence

GIG Geospatial Information Gateway

GIS Geospatial Information System (s)

GSS Geospatial Support Services html Hyper Text Mark-up Language

IA Information Assurance

IC Intelligence Community

JWICS Joint Worldwide Intelligence Communications System

KO Contracting Officer

MCBQ-RCO Marine Corps Base Quantico – Regional Contracting Office

MCIA Marine Corps Intelligence Activity

MCISRE Marine Corps Intelligence Surveillance Reconnaissance Enterprise

NGA National Geospatial-intelligence Agency

NSG National System for GEOINT

OCONUS Outside CONUS

OEF Operation Enduring Freedom

OIF Operation Iraqi Freedom

PMP Program Management Plan

PWS Performance Work Statement

QCP Quality Control Plan

SIPRNET Secret Internet Protocol Router Network

SOP Standard Operating Procedure

STIG Security Technical Implementation Guides

TS/SCI Top Secret/Sensitive Compartmented Information

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 7.50 Months Task 1 Geo-Web Dissemination and Develop

FFP

Task 1 On-Site support to Geo-Web…

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