Questions_04-29-15.pdf
PDF 175 KB Posted
- Attached to
- Telecommunications Maintenance Support Federal contract opportunity
- Solicitation number
- M00146-15-T-X036
- Issued by
- United States Marine Corps
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| M00146-15-T-X036-00002_Released.pdf | ||
| Questions_04-22-15.pdf | ||
| Questions_04-16-15.pdf | ||
| M00146-15-T-X036.pdf | ||
| Attachment_1.pdf | ||
| Attachment_2.pdf |
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Text version
04-29-15
M00146-15-T-X036 Telecommunication Maintenances and Support
Questions
1. QUESTION: How do the FRC East on-site switching systems technicians work with the incumbent or how do you want them to interact with the new contractor?
ANSWER: We should just be able to call, submit a ticket, and have someone assist. We should not need anyone dispatched unless it can not be resolved remotely.
2. QUESTION: What is the call log volume history for the past 12 months?
ANSWER: Unknown
3. QUESTION: How many ports are active on each of the 3 switches?
ANSWER:
Bldg 137 Analog- 3193 Digital- 641 Total- 3834
Bldg 4470 Analog- 315 Digital- 3 Total- 318
Bldg 4841 Analog- 227 Digital- 65 Total- 292
4. QUESTION: We will also need the following for the AS5300: Site Name, System Id and CLLI to obtain an Avaya quotation. The MAC address would also be helpful.
ANSWER:
Site Name: Bldg 4841 System ID:0003004419 (sold to#) CLLI: Don't need to know MAC: Don't need to know
5. QUESTION: Can you please also confirm the processors attached to Option 11 and 61 systems that you referenced? ANSWER: Pentium 4s.
6. QUESTION: The Main switch you provided was a B137. This number is not recognized by Avaya. Can you please confirm that number? ANSWER: Z00489
7. QUESTION: would you be willing to receive a quote for Partner provided, hardware only support?
ANSWER: No. We need software support as well.
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